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반리 호텔 앤드 스위츠 여행 후기

3 out of 5
반리 호텔 앤드 스위츠
1211 E Garvey St, Covina, CA

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1406개 이용 후기 중 554개" "
평점 8 - 좋아요. 1406개 이용 후기 중 207개" "
평점 6 - 괜찮아요. 1406개 이용 후기 중 205개" "
평점 4 - 별로예요. 1406개 이용 후기 중 163개" "
평점 2 - 너무 별로예요. 1406개 이용 후기 중 277개" "

7.0/10

청결 상태

7.4/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

Angela

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Inez

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom didn't work, was changed rooms after an hour of complaining. Asked for some compensation, they declined other than a free night in the future. I will never go back there.
2024년 4월에 2박 숙박함
답변 제공: dt 님, 2024년 4월 23일
Sorry for the inconvenience during your staying, we will improve the hotel service

10/10 - 훌륭해요

Ricardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was Very good
2024년 4월에 2박 숙박함
답변 제공: dt 님, 2024년 4월 23일
Thanks for staying at Vanllee hotel suites and looking forward to seeing you again

8/10 - 좋아요

jose f

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Place in need off upgrade!!!!! Terrible mattress topper for bed!!! No real mattress !!!
2024년 4월에 1박 숙박함
답변 제공: dt 님, 2024년 4월 23일
Thanks for staying at Vanllee hotel suites and looking forward to seeing you again

2/10 - 너무 별로예요

Jose

별로예요: 청결 상태, 숙박 시설 상태 및 시설
AC didn’t work on 3rd floor. Restroom sink had shaving hair, restroom over all nasty.
2024년 4월에 1박 숙박함
답변 제공: dt 님, 2024년 4월 23일
Our hotel had turned on the heater at this period, thanks.

2/10 - 너무 별로예요

James

별로예요: 편의 시설/서비스
Took 15 minutes for anyone to even come to desk to help us, elevator didn’t work, A/C so noisy had to shut off. Stains everywhere in room. Dirty in room. Hole in ceiling in bathroom , too much to list
2024년 4월에 2박 숙박함
답변 제공: dt 님, 2024년 4월 23일
Sorry for the inconvenience , we had three elevator on working, thanks.

8/10 - 좋아요

Aurora

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
I like the room design which includes a couch with a pullout bed in the rooms. Would like to see them improve the Wi-Fi access as I was at the back of the hotel and could not get connected to their "free" Wi-Fi amenity the entire stay, even with following the suggestions of the front desk staff. Will most likely stay here again but will be requesting a room closer to the front of the hotel where the Wi-Fi signal is stronger.
2024년 4월에 2박 숙박함
답변 제공: dt 님, 2024년 4월 16일
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

6/10 - 괜찮아요

Janis

출장 여행
You can tell the property was once a nice high end place to vacation. Unfortunately, the years have not been too kind. The rooms were adequate, beds were comfortable, and the room was relatively clean. But they would definitely benefit from a renovation. The AC in many of the rooms worked, but not terribly well and did not work at all in at least one of the 5 rooms we rented for our team's stay. Overall, it was a decent property for the price we paid, and has a ton of potential to be very nice. Currently though, it is just a bit shabby.
2024년 4월에 4박 숙박함
답변 제공: dt 님, 2024년 4월 16일
Thanks for staying at Vanllee hotel and suites

4/10 - 별로예요

Lorraine

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: dt 님, 2024년 4월 16일
Thanks for staying at Vanllee hotel and suites

10/10 - 훌륭해요

Oscar

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: dt 님, 2024년 4월 16일
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

4/10 - 별로예요

Isaac

가족 여행
별로예요: 숙박 시설 상태 및 시설
The shower not working properly
2024년 4월에 1박 숙박함
답변 제공: dt 님, 2024년 4월 13일
Sorry for the inconvenience during your stay, we will improve the hotel service

2/10 - 너무 별로예요

tanya

연인과의 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were multiple people living in the hotel, bags of dirty clothes sitting in walk ways, garbage piled up, room smelled like bug spray, beds were extremely hard, no tv in the couch area just a hole in the wall where it looked like someone stole the tv. Elevator reeked of smoke to the point we took the stairs. Definitely would not stay again.
2024년 4월에 1박 숙박함
답변 제공: dt 님, 2024년 4월 13일
Sorry for the inconvenience during your stay, we will improve the hotel service

6/10 - 괜찮아요

Dalia

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: dt 님, 2024년 4월 13일
Thanks for staying at Vanllee hotel and suites

2/10 - 너무 별로예요

Tania

가족 여행
별로예요: 편의 시설/서비스
Dirty linen, dirty carpet, just dirty over all
2024년 3월에 2박 숙박함
답변 제공: dt 님, 2024년 4월 9일
Sorry for the inconvenience during your stay, we will improve the hotel service

2/10 - 너무 별로예요

Christopher

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was filthy, they put me in a room that I did not reserve, the elevators didn’t work, the towels were dirty, the blankets were dirty. Everything in general was not good.
2024년 4월에 3박 숙박함
답변 제공: dt 님, 2024년 4월 9일
Sorry for the inconvenience during your stay, we will improve the hotel service

4/10 - 별로예요

Jacob

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: dt 님, 2024년 4월 9일
Thanks for staying at Vanllee hotel and suites

2/10 - 너무 별로예요

Jose

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room I reserved was not available? So they downgraded me to a horrible room. Was not credited the difference. Room we found a Roach crawling on the wall. Bath tube was rusted bad! I have pictures if needed.
2024년 4월에 1박 숙박함
답변 제공: dt 님, 2024년 4월 9일
Sorry for the inconvenience during your stay, we will improve the hotel service

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the staff, the location, the hotel. my only dislike is the breakfast not nice and clean and no different food. Sorry very poor.
2024년 3월에 5박 숙박함
답변 제공: dt 님, 2024년 4월 9일
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

2/10 - 너무 별로예요

Jorge

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Coming across this post I was very intrigued in staying in this property due to pictures advertising the hotel. Entering the lobby area seemed to be promising on what the property offered due to its infrastructure. Leaving the lobby and exploring the area to find a parking space we found to come across broken down cars, abandoned vehicles, and homeless people living in the parking area. After parking our car and stepping foot on the property we found that the safety door latch that can only be opened by a key card was forcefully being bride opened by a pice of rubber leaving free access entry for uninvited quest to enter the perimeter. Attempting to located our assigned room was a maze while exploring the property to locate it we came to the cruel realization that this property was being used by permanent residents. These residents exposed their residence throw exposing had washed clothes drying out on balconies and hoarding conditions. Stepping into our room we found that the area we were going to rest for the night was nothing like the photographs posted on this post. Rooms had no installation and were freezing cold, with no type of temperature regulating thermostats. Carpet was dirty with ripped up pieces. Foul room order smelled like urine mold. Bathroom where outdated and dirty with left over toilet paper and hair clogging the drain. Bedding was limited with covers and covers that were provided seemed to be poorly washed.
2024년 3월에 1박 숙박함
답변 제공: dt 님, 2024년 4월 9일
Sorry for the inconvenience during your stay, we will improve the hotel service

6/10 - 괜찮아요

Charles

가족 여행
좋아요: 직원 및 서비스
Good for transit
2024년 3월에 2박 숙박함
답변 제공: dt 님, 2024년 4월 2일
Thanks for staying at Vanllee hotel and suites

10/10 - 훌륭해요

Emelene 님, Las Vegas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good breakfast and big and beautiful rooms
2024년 3월에 1박 숙박함
답변 제공: dt 님, 2024년 4월 2일
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

10/10 - 훌륭해요

serena

좋아요: 청결 상태, 직원 및 서비스
Location is just off the freeway but in a quiet neighborhood. Breakfast provided in breakfast hall is nice to have especially traveling with kids. Large room with sitting area.
2024년 3월에 1박 숙박함
답변 제공: dt 님, 2024년 4월 2일
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

8/10 - 좋아요

Dorian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk was nice! The property is clearly getting upgraded but our room was just what we needed.
2024년 3월에 2박 숙박함
답변 제공: sr 님, 2024년 4월 2일
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

2/10 - 너무 별로예요

Larry

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It looks nice from the outside, but once you leave the lobby and enter to where the rooms are located everything changes! Our first room had such a terrible smell and clearly showed signs of poor housekeeping that we had to request another room. Rooms are very dated and in both rooms we stayed in had a bad odor. When walking around the hotel property it just looked so run down and shady!! They offer a free breakfast, which is a terrible experience. Dirty tables when you walk in. It’s not even a restaurant.Its an old banquet room with a few tables and chairs. Limited food. When we arrived they ran out of food. It took so long for them to replenish that we had to leave to get to our appointment and never did get to eat. Although we were actually quite happy to leave this establishment anyway. Now after reading the reviews on this property and seeing it for ourselves, we would never recommend this place to anyone.
2024년 3월에 1박 숙박함
답변 제공: dt 님, 2024년 4월 2일
Sorry for the inconvenience durinf your stay

2/10 - 너무 별로예요

Marc 님, Truckee

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Freaking dirty and gross. Dirty towels. Hairs on the sheets. Gross. Property needs a major overhaul!
2024년 3월에 1박 숙박함
답변 제공: dt 님, 2024년 4월 2일
Thanks for staying at Vanllee hotel and suites

10/10 - 훌륭해요

serena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff, leafy landscape with pool and jacuzzi, very relaxing.
2024년 3월에 1박 숙박함
답변 제공: dt 님, 2024년 4월 2일
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

2/10 - 너무 별로예요

Patricia

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The units had a bad Smell the coach bed was broken and my husband hurt himself and it seem like the management didn’t care.
2024년 3월에 2박 숙박함
답변 제공: dt 님, 2024년 4월 2일
Thanks for staying at Vanllee hotel and suites

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: dt 님, 2024년 4월 2일
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

6/10 - 괜찮아요

Mariela

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious rooms is what I liked I did not like the fact that they were so outdated and the rooms were very dirty. Homeless living in the property or a shelter not sure what was going on but balcony you could tell people were living there by the boxes on the balcony bicycles and old cars that had broken windows
2024년 3월에 2박 숙박함
답변 제공: dt 님, 2024년 4월 2일
Thanks for staying at Vanllee hotel and suites

6/10 - 괜찮아요

Alassandra

연인과의 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
Our room had roaches, creaky floors and our pillows and blankets were not that great !
2024년 3월에 3박 숙박함
답변 제공: dt 님, 2024년 3월 19일
Thanks for staying at Vanllee hotel and suites and looking forward to see you again

2/10 - 너무 별로예요

Robert

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not stay here! This is a very outdated property. It was beat up and ugly everywhere. They allow long term rentals so people are living here. There were clothes hung up on the balconies. There were sketchy people all over the place. The pictures posted are not what you should expect. The restaurant and bar were not open on a Friday night, a FRIDAY night! There were only 2 towels in our room and they were tiny. You couldn't even wrap yourself with them. Please look for something else and spend a little more money for your safety and peace of mind.
답변 제공: dt 님, 2024년 4월 2일
Thanks for staying at Vanllee hotel and suites

4/10 - 별로예요

Christina

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: dt 님, 2024년 3월 19일
Thanks for staying at Vanllee hotel and suites

2/10 - 너무 별로예요

Luis

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sucio desde la entrada, escaleras sucias, gente drogandoce en las escaleras, mal olor en la habitación a drogas y a suciedad Ese hotel es un Lugar peligroso, solo duramos 1 hora y nos retiramos
2024년 3월에 1박 숙박함
답변 제공: dt 님, 2024년 4월 2일
Thanks for staying at Vanllee hotel and suites

10/10 - 훌륭해요

Alvin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: dt 님, 2024년 3월 19일
Thanks for staying at Vanllee hotel and suites and looking forward to see you again

10/10 - 훌륭해요

Regina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: dt 님, 2024년 3월 19일
Thanks for staying at Vanllee hotel and suites and looking forward to see you again

2/10 - 너무 별로예요

Marcus

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible! Needs to be torn down and rebuilt!
2024년 3월에 1박 숙박함
답변 제공: dt 님, 2024년 3월 16일
Sorry for the inconvenience during your stay

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: dt 님, 2024년 3월 16일
Thanks for staying at Vanllee hotel and suites

6/10 - 괜찮아요

Duste

2024년 3월에 1박 숙박함
답변 제공: dt 님, 2024년 3월 19일
Thanks for staying at Vanllee hotel and suites and looking forward to see you again

2/10 - 너무 별로예요

Anna

2024년 3월에 1박 숙박함
답변 제공: dt 님, 2024년 4월 2일
Thanks for staying at Vanllee hotel and suites

10/10 - 훌륭해요

Gina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is great. They are all very friendly and they have gone above and beyond to make sure we are accomidated.
2024년 3월에 1박 숙박함
답변 제공: dt 님, 2024년 3월 12일
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

10/10 - 훌륭해요

Gina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoy the ambience. The courtyard has a really pretty water fountain and I love the greenery.
2024년 3월에 1박 숙박함
답변 제공: dt 님, 2024년 3월 16일
Thanks for staying at Vanllee hotel and suites

2/10 - 너무 별로예요

Emily

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This place is sketchy! Graffiti in the elevators and people that were obviously living in the hotel (one step above homelessness -- hanging their laundry from the balconies, etc.) The room itself was adequate. Definitely dated, but overall reasonably clean. Our family did not feel safe at this hotel and would not recommend staying here.
답변 제공: dt 님, 2024년 3월 16일
Sorry for the inconvenience during your stay, we will improve the hotel service

6/10 - 괜찮아요

Gina

연인과의 여행
It appears that there are people that live here and most of the rooms are empty. It's kinda creepy but at the same time no one bothers you. The greenery did make me feel like I went on an vacation to an island somewhere which was nice.
2024년 3월에 1박 숙박함
답변 제공: dt 님, 2024년 3월 12일
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

8/10 - 좋아요

MAHMOOD HASAN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked a 2 room suite, which was very nice, newly updated, and comfortable. Plenty of closet and storage space, TV, and King bed in bedroom, and a little kitchenette, and a TV and desk in the roomy living room. Some of common areas were a little lacking in maintenance, but the impressive structure and tall palms was reminiscent of British Bengal!
2024년 2월에 5박 숙박함
답변 제공: dt 님, 2024년 3월 6일
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

2/10 - 너무 별로예요

Christina

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is out dated and very dirty. Staff was rude and breakfast staff very rude. When you go for the free breakfast everyone in ur party had to go they will not allow you to get food for your kids and husband .
2024년 3월에 1박 숙박함
답변 제공: dt 님, 2024년 3월 6일
Sorry for the inconvenience during your stay, we will improve the hotel service.

10/10 - 훌륭해요

Janet

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay . Rooms are economic and spacious. Staff was friendly as well !
2024년 3월에 1박 숙박함
답변 제공: dt 님, 2024년 3월 6일
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

8/10 - 좋아요

Gerard D

2024년 2월에 2박 숙박함
답변 제공: dt 님, 2024년 4월 2일
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

8/10 - 좋아요

M

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: dt 님, 2024년 3월 6일
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

10/10 - 훌륭해요

Daniela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Live this place
2024년 2월에 1박 숙박함
답변 제공: dt 님, 2024년 3월 6일
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

4/10 - 별로예요

John

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff was very accommodating unfortunately the hotel does not provide them with a lot of help. If anyone has played the Fallout games it gave of that kind of vibe. 1st room we stayed in the AC did not work. They switched rooms and the AC really didn’t work any better in that room. The temperature dropped 1 deg after running for over 12 hrs. The floors were laminate and were very dirty. The faucet in the bathroom leaked badly and the sing was obviously clogged and there was no stopper in it. When you walked into where the breakfast was served it made you not want to eat. Felt very dirty, unorganized and off putting. This property was at one time very nice and has a lot of potential. I hope whoever own it now will invest in it and make it a great place to stay which if can be.
2024년 2월에 1박 숙박함
답변 제공: dt 님, 2024년 3월 6일
Sorry for the inconvenience during your stay, we will improve the hotel service.