Dear Guest, Thank you so much for your valuable time for sharing your positive comments. We will continue to put our best effort to continue giving the best from us to all our visitors at hotel. We can't wait to see you again, Best regards, Iliana López Social Community Manager

Dear guest,Thank you for your recent stay at Casa del Mar.We appreciate your feedback, we are aware each feedback from our guests help us to improve.Once again thank you, we look forward to seeing you again at home.Best regards,Iliana LopezSales Executive

Dear guest, Thank you so much for the positive ratingWe greatly appreciate your preference.We hope to see you next time,Sincerely,Iliana LopezSales Executive

Dear guest,Thank you for staying again with us and thank you for your time for sharing the rating. We hope to be your home each time you visit Cozumel.We look forward to seeing your for many years. Sincerely,Iliana LopezSales Executive

Dear guest,Thank for you staying with us and thank you for rating Casa del Mar Hotel.

Dear guest,First of all thank you for your time for your comments. And on the other hand on behalf all our staff, we apologize for all the inconveniences caused in regards the annoying construction noise. We made a plan with the aim of making as little noise as possible and avoiding inconveniences to our guests, however we apologize if we affected your stay at Casa del Mar. Finally, We are sorry that you think we are not trustworthy. After double review of your reservation, We have seen in our files that you booked the last week of December where all the Hotels in Cozumel have high occupancy, in this fact, we required to guarantee your visit because of the season. We suggest to read all the terms and conditions before making a hotel reservation.Sincerely,Iliana LópezSales Executive

Estimado huésped, Gracias de antemano por haber elegido nuestro hotel y agradecemos su valioso tiempo para compartir un poco sobre su experiencia en Casa del Mar Cozumel Hotel & Dive Resort. Nos complace saber que cubrimos las necesidades de nuestros huéspedes de la mejor manera que podemos. Sin duda será un gusto volver a recibirles en Cozumel, y en nuestro hotel Casa del Mar.Quedamos a sus órdenes,Saludos,Iliana LópezEjecutiva de ventas.

Dear guest,We are happy to hear from you, We appreciate you sending us your comments and thank you for rating us.We look forward to welcoming back at home. Sincerely,Iliana LópezSales Executive

Dear guest,First of all, thank you for your valuable time for sharing your valuable comments in regards your recent visit.We are delighted that your stay at Casa del Mar Cozumel was enjoyable. We truly appreciate you shared your rating and your thoughts through this media. We will continue to deliver the best service in the future.Best regards,Iliana LópezSales Executive.

Dear guest,Thank you for rating us and for sharing your feedback. We are sorry in regards the construction, we apologize for the inconvenience this has caused. On the other hand thank you for your positive comments.We sincerely look forward to your next stay.Sincerely,Iliana LópezSales Executive

Dear guest,Thank you for your recent visit and thank you for sending your positive comments. We are happy that you enjoyed your stay.We look forward to seeing you next time! Sincerely,Iliana LópezSales Executive

Dear guest, We really appreciate you taking your valuable time for sharing your rating and positive review with us and with the people who are looking another option to stay in Cozumel.We look forward to seeing you again soon.Sincerely,Iliana LópezSales Executive

Dear guest,Thank you so much for sharing your experience with us. We are glad to know that you had a great time and that you will stay again at home ! Your review is very important to us and We will continue doing our best effort in order to offer a better services every day.See you next time! Sincerely,Iliana López,Sales Executive

Dear guest,Thank you for staying at Casa del Mar Hotel!! Your feedback and rating is very important for us. See you next time,Sincerely,Iliana LópezSales Executive

Dear guest,Thank you for your valueble time for sharing your comments through this media and for being part of our Casa del Mar family! We are delighted to be at your service every time.See you soon!Sincerely,Iliana López Sales Executive

Dear Guest,Thank you for visiting us at Casa del Mar Cozumel!! Sincerely,Iliana LópezSales Executive

Dear guest, We appreciate the time you took to rating us! We look forward to seing you again at home.Sincerely,Iliana LópezSales Executive

Thank you for staying with us, thank you for rating us!Best regards,Iliana LópezSales Executive

Estimado huésped,Agradecemos su tiempo para compartir sus comentarios. Lamentamos profundamente no haber cumplido con sus expectativas en los diferentes puntos que usted ha mencionado. Daremos seguimiento a sus comentarios y compartiremos éstos a los departamentos involucrados con el fin de mejorar. Estamos conscientes que escuchar su retroalimentación nos ayudan a mejorar para ofrecer una mejor experiencia a nuestros huéspedes.Esperamos sinceramente tener la oportunidad de darle la bienvenida una vez más en el futuro.Saludos,Iliana LópezSales Executive

Dear guest,We really appreciate you taking the time to share your positive review and rating with us.We hope to see you again very soon.Sincerely,Iliana LópezSales Executive

Dear guest, Thank you for your positive review. We are glad to know you enjoyed your visit. We look forward to seeing you again in another future.Kind regards,Iliana LópezSales Executive

Dear guest, thank you for you valuable time for sharing your comments, it was a pleasure to have see you at home.We will be glad to welcoming back in another future.Kind regards,Iliana LópezSales Executive

Dear guest, First of all, thank you for your time for sharing your comments.On the other hand, we are sorry for the experience you had during your visit. We are sorry that we didn't meet your expectations, We will strive to do better. Thank you for letting us know about this. Sincerely,Iliana López Sales Executive

Dear guest,Thank you for your feedback and for rating us.You comments are very important becuase these help us to improve.We will be glad to welcoming again at home.Sincerely,Iliana LópezSales Executive

Dear guest,Thank you for your feedback and thank you for rating us through this media. We are glad to know that you enjoyed your stay with us, we are excited to see you again at home and make another stay enjoyable.Best regards,Iliana LópezSales Executive

Dear guest, Thank you for rating us.We look forward to seeing you again in another future.Sincerely,Iliana LópezSales Executive

Dear guest,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay, food, all services from our staff and diving. We are looking forward to having you again at home and make your next visit enjoyable again.See you next time,Iliana LópezSales Executive

Dear guest, Thank you for your confidence for sharing your comments. These are very important because the help us to see the points we can improve.Once again thank you for your time.Sincerely,Iliana López Sales Executive

Dear guest,Thank you for rating us and thank you for sharing a little of your experience. Certainly we have good location.We look forward to see you again!Best regards,Iliana LópezSales Executive

Dear David, thank you for your review.We are glad to know you enjoyed your visit.See you next time!Iliana LópezSales Executive

Dear guest, thank you for your valuable time for sharing your comments in regards your past visit.First of all, We are very sorry in regards the noise of the construction, we are remodeling some rooms, We apologize for any inconvenience caused during your stay. We hope you can give us another opportunity in a future.Sincerely,Iliana LópezSales Executive

Dear guest,Thank you for rating us and for sharing your feedback. Your comments are important, because these helps us to know the areas where we can improve. Once again, thank you for your time. Sincerely,Iliana López Sales Executive

Dear guest,First of all ,thank you for your valuable time for sharing your comments and your feedback as well. We will share your comments with the corresponding department in order to take the neccesary actions in regards the room you stayed.Once again thank you for your valuable time, your comments allow us to determinate in which points we have to improve in order to offer a better experience to our guests.Thank you for your time and confince. We look forward to seeing in another future.Kind regards,Iliana LópezSales Executive

Dear guest, thank you for rating us and for staying with us. We look forward to seeing you again in a near future, Best regards,Iliana López Sales Executive

Dear guest, Thank you for sharing your positive review and rating through this media. We are glad to know that you enjoyed your visit in Cozumel and Casa del Mar Hotel. We look forward to seeing you again for another enjoyable stay.Kind regards,Iliana LópezSales Executive

Dear guest,Thank you for your valuable time for sending us your feedback. First of all ,We are sorry to hear that we haven’t met your expectations in regards of our rooms. We are sharing your feedback to our Housekeeper andI’m going to make sure with them to get this taken care of. We appreciate your time, we are aware that all comments from our guests help us to improve our services.Sincerely,Iliana López

Dear guest,Thank you for rating us! Your feedback is very important for us, feel free to share with us more details in regards your visit in order to improve our services.Best regards,Iliana López Sales Executive

Dear guest,Thank you for staying with us. We are glad to know you enjoyed your visit.We look forward to see you next time and make your stay enjoyable!Kind regards,Iliana López Sales Executive

Dear guest,Thank you for your preference, we were glad to have you at home!Thank you for your feedback and for rating us. You comments help us to improve our services.We hope to see you during your next visit in Cozumel!Sincerely,Iliana LópezSales Executive

Estimado huésped,Muchas gracias por su calificación.Esperamos volver a recibirles en un futuro próximo.SaludosIliana LópezEjecutiva de ventas

Dear guest, Thank you for rating us.We look forward to seeing you soonIliana LópezSales Executive

Dear guest, Thank you for your valuable time for rating us.We hope to see you next time,Sincerely,Iliana LópezSales Executive.

Dear guest, thank you for rating us.We look forward to seeing you again in a near future, Best regards,Iliana López Sales Executive

Dear guest, Thank you for your valuable time for sharing your comments in regards your past visit. We offer you our sincere apology for the inconvenience caused to you due to the construction work going on at our property.Kindly be advised that we are trying the best in our side to coordinate the hours of work, so at this time we have changed the work hours in order to do not affect our guests. Once again, thank you for your valuable time for sending your comments. We will continue working in order to improve We hope you can give us a new opportunity in another future.Kind regards,Iliana LópezSales Executive

Estimado huésped, Muchas gracias por su valioso tiempo al enviarnos sus comentario.Nos alegra que hayas disfrutado su visita en el Hotel Casa del Mar Cozumel.Sus comentarios son importantes para nosotros al fin de mejorar nuestros servicios. Será un gusto volver a recibirles en casa.Saludos,Iliana LópezEjecutiva de ventas

Dear guest,Thank you for rating us. We look forward to hearing more details in regards your feedbak in order to improve our services.Thank you for your time.Kind regards,Iliana López

Dear guest,Thank you for staying with us! Your opinion is very important for us.

Dear guest, Thank you for rating us. We will appreciate if you can share with us more details in regards your feedback in order to improve in our services.Thank you for your time,Sincerely,Iliana LópezSalex Executive

Dear guest, First of all, thank you for your valuable time for sharing your comments through this media. Your comments motivate us to strive every day to give our best in our service.On the other hand, thank you for your feedback. We will consider it in order to improve.Once again, Thank you for your time.Happy holidays!!Sincerely,Iliana LópezSales Executive