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제브라 네이처 리저브 여행 후기

3.5 out of 5
제브라 네이처 리저브
Plot 57, Leeuwkloof, Cullinan, Gauteng

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 18개 이용 후기 중 4개" "
평점 8 - 좋아요. 18개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 18개 이용 후기 중 4개" "
평점 4 - 별로예요. 18개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 18개 이용 후기 중 2개" "

7.8/10

청결 상태

7.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Jacob John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unique getaway just outside the busy city. Great to chill and relax as if hours away from home. Great food to eat!
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Saskia

2023년 3월에 2박 숙박함

2/10 - 너무 별로예요

RAMALEPE

2022년 12월에 3박 숙박함

8/10 - 좋아요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함

8/10 - 좋아요

Karabo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
I had an amazing stay and did the tour of the ndebele village
2019년 2월에 1박 숙박함
답변 제공: Nelly 님, 2019년 2월 26일
Dear Karabo Thank you for email received, Looking forward to welcome you again at Zebra Country Lodge Stay blessed with your family Kind Regards

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
The rooms and venue was very nice but the FOOD and SERVICE was dismal! We were there with overseas visitors and I was embarrassed as a South African to see what these visitors had to eat. Not acceptable!
2018년 12월에 2박 숙박함
답변 제공: The Zebra Country Lodge Team 님, 2019년 9월 25일
Dear Guest, Thank you for taking the time to rate & review your recent experience at Zebra Country Lodge. We are dissapointed to read that your stay did however not live up to expectations and that the service and food received was not up to the usual standard. We hope you will consider visiting us again, so we can change your view on our lodge. Kind regards

10/10 - 훌륭해요

FRANCOIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très beau lodge, original et de grand confort
Magnifique lodge au mileu d’un superbe parc. L’accueil est aimable et les chambres somptueuses, immenses et dotées de tout le confort. Très bon restaurant et petit déjeuner copieux. La seule difficulté est de trouver le lodge au bout d’une route en terre, à gauche de la route R573 en s’eloignant De Pretoria. Aller assez loin sur cette route sans se décourager ! Le lodge est à 1h. De l’aerop de Johannesburg, donc bonne étape pour arriver ou repartir d,AFS
2018년 7월에 1박 숙박함
답변 제공: The Zebra Country Lodge Team 님, 2019년 9월 25일
Dear Francois, Thank you for choosing Zebra Country Lodge as your preferred holiday destination! We appreciate you taking the time to rate & review your stay and for providing us with wonderful feedback. We are absolutely thrilled to read that all expectations were met including the location, service and food. We hope to welcome you back again soon on your next visit to South Africa. Kind regards

8/10 - 좋아요

Pieter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
was good. nice room, nice service
2017년 12월에 2박 숙박함
답변 제공: Bridget.V 님, 2018년 1월 9일
Good day Pieter, Thank you for taking the time to review your stay at Zebra Country Lodge. We are delighted to read that you had a good stay and we look forward to welcoming you back in the future.

6/10 - 괜찮아요

Irene 님, south africa

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disapointing stay
Staff didn't know when booking with Expedia breakfast was included., this caused an issue that took a while to resolve.Room was large but tried and unclean. The lunch was fine although just warm, the breakfast was cold even though we arrived just as service began.The dinner was overpriced considering what was on offer so we didn't eat
2017년 12월에 1박 숙박함
답변 제공: bridget.v 님, 2017년 12월 20일
Morning Irene Thank you for taking the time to review your stay at Zebra Country Lodge. We strive to create a truly legendary experience for all our guests and apologize that this was not the case for you. Well we welcome all constructive comments we do take all complaints extremely seriously. As soon as we received your complaints mentioned above we sent them onto our general manager on site to investigate. We apologise that your breakfast was mis-communicated with the lodge itself and our reservations team have been disciplined for this miscommunication. We are glad our staff on site were able to assist where able. With regard to your comments on the pricing of the food, we are competitively priced with similar lodges in the area, it is important to note we are a country lodge and not a general restaurant, our food types and pricing will be different. We do however take your complaint about the food being cold very seriously. Our General Manager has discussed this with our staff and executive chef on site. We apologize as this is not our standard procedure. We are known for our great service and food and only ever have received good compliments about the food. While we do understand your perception of our lodge is marred we do hope to welcome you back in the future to experience all that Zebra Country Lodge has to offer.

8/10 - 좋아요

helen 님, uk

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice stay
After a shaky start with the room we were allocated , the hotel general manager , Herbert, changed the room with no problem. He was really helpful and was so kind as to also arrange for a 35th anniversary basket to be left for us in our room . We stayed at the mountain lodge and it was super- thank you Herbert you made our celebration really special.
2017년 9월에 2박 숙박함
답변 제공: Bridget.V 님, 2017년 9월 29일
Good day, Thank you for providing feedback on your stay at Zebra Country Lodge. We are heartened to read that your overall experience was a legendary one and that our General Manager on site helped where necessary. Your comments regarding the cold food have been passed onto management and will be dealt with where necessary. We do hope to welcome you back in the future.

10/10 - 훌륭해요

gavin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
value for money
lovely place friendly people
2017년 9월에 1박 숙박함
Good Day, Thank you for your feedback. We appreciate it.We are heartened to read you had a legendary stay. We look forward to welcoming you back in the not too distant future.

6/10 - 괜찮아요

Andre

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing countryside stay near Pretoria
Check in was poor due to Hotels.com not giving booking through as b&b, rectified after me giving proof. Lovely spacious room. Dinner was acceptable if a bit overprice, breakfast adequite. Staff friendly and helpfull. Good gravel road through bushy area to Lodge. Must be able to walk due to spacious outlay of rooms.
Good Day Andre, Thank you for taking the time to complete our survey and our apologies for the delay in coming back to you. We apologise that your start to your stay was a rocky one but are heartened to see it ended on a good note. Your comments regarding the food offerings were immediately escalated to the General Manager and we can advise that the culinary department has been addressed. We trust however that you will return for another visit in the not too distant future.

4/10 - 별로예요

kerry 님, uk

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
nice resort but little or no tv and no wi-fi in ro
unfortunately i was due to stay 4 nights half board which was a steal of a price but after eating at the boma on the first night i was struck down with stomach flu, and could no longer eat any meals. when you are stuck indoors vomitting and sweating theres not much to do as tv channels consist of one movie channel mnet action adn it was crackled and poor reception like what you get with an indoor aerial. so basically theres nothing to do, i was never going to eat there again even when i got well as stomach flu is caused by poorly prepared food or dirty water. i am not saying i got it at the country lodge but merely a very strong coincidence. i checked out after 2 nights and stayed in sandton where we had wifi and channels galore. i would not recommend it here, the lady on reception was very helpful and she gave us a lovely room near the pool as she knew i had a walking problem. so thanks to that lady for doing that. other than that i hated my stay, the room had lizards, hornets and moths and couldnt sleep at night.

10/10 - 훌륭해요

Glenda 님, Durban

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Warrior8 venue
Just unfortunate no food on site, though it was fun to get in the jeep and be driven to the shebeen.

6/10 - 괜찮아요

Adel

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a wonderful stay. Very comfortable room and the service was great.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
lodge introuvable
pas d'avis puisque on ne l'a pas trouvé. et personne ne le connaissait à cullinan

6/10 - 괜찮아요

Lilian 님, Glenvista

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
BAD ACCOMMODATION IN BUSH LODGE
We were put in a dingy tiny room in Bush Lodge which had people above us. We could not sleep at all due to noise of people walking in that room. Horrible accommodation to say the least.