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퀄리티 인 핸스빌 US Hwy 31 여행 후기

2.5 out of 5
퀄리티 인 핸스빌 US Hwy 31
810 Main St Ne, Hanceville, AL

이용 후기

6.8
평점 10 - 훌륭해요. 218개 이용 후기 중 47개" "
평점 8 - 좋아요. 218개 이용 후기 중 70개" "
평점 6 - 괜찮아요. 218개 이용 후기 중 42개" "
평점 4 - 별로예요. 218개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 218개 이용 후기 중 28개" "

6.8/10

청결 상태

8.2/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

6/10 - 괜찮아요

reginald

좋아요: 청결 상태
2024년 3월에 7박 숙박함
답변 제공: Quality Inn 님, 2024년 4월 10일
Thank you for staying with us and for your kind review and recommendation. We are looking forward to welcoming you on your next stay with us. with kindest regards

8/10 - 좋아요

Xaviour B. 님, Piedmont

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice area. Great staff!!!
2024년 3월에 2박 숙박함
답변 제공: Quality Inn 님, 2024년 3월 17일
Thank you for staying with us and for your kind review and recommendation. We are looking forward to welcoming you on your next stay with us. with kindest regards

6/10 - 괜찮아요

Jason

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Lacks general maintenance and upkeep. Staff is very nice—most redeeming quality of the hotel. It looks like in years past it was a nice place, but now shows a lack of overall maintenance and upkeep. Rooms need to be Painting and caulking, bathroom fixtures are in need of replacement, and the bedroom components look worn and dated.
2024년 2월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 2월 24일
Dear Jason,Thank you for sharing your feedback following your recent stay at our hotel. We appreciate your comments and take them very seriously. We regret that your experience did not meet your expectations, and we apologize for any inconvenience this may have caused.We sincerely appreciate your feedback, as it helps us to identify areas for improvement and to better serve our guests in the future. Your input is instrumental in guiding our efforts to enhance the quality of our accommodations and services.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that reflects the high standards we strive to uphold.Thank you for sharing your concerns with us.

6/10 - 괜찮아요

Jeffery

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Needs remodeling. Trashy
2024년 2월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 2월 20일
Dear Jeffery,Thank you for sharing your feedback following your recent stay at our hotel. We appreciate your comments and take them very seriously. We regret that your experience did not meet your expectations, and we apologize for any inconvenience this may have caused.We want to assure you that we are committed to addressing the issues you raised. We understand the importance of maintaining a modern and welcoming environment for our guests, and we are pleased to inform you that we have plans for remodeling and improvements scheduled for this summer.The upcoming remodeling project will focus on enhancing the overall appearance and facilities of our hotel, with the aim of providing a more inviting and comfortable experience for our valued guests.We sincerely appreciate your feedback, as it helps us to identify areas for improvement and to better serve our guests in the future. Your input is instrumental in guiding our efforts to enhance the quality of our accommodations and services.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that reflects the high standards we strive to uphold.Thank you for sharing your concerns with us.Sincerely,

10/10 - 훌륭해요

Jimmie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 1월 18일
Dear Jimmie,Thank you so much for your very kind words – we are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, it is very rewarding to know how much our guests enjoy themselves.We hope to be able to welcome you back very soon.

6/10 - 괜찮아요

Charles

가족 여행
Our TV didn’t work. By the time they got it to work and reboot, we missed most of our favorite show. Then, when I tried to change the channel, it went all crazy again. 😞
2024년 1월에 1박 숙박함
답변 제공: Quality Inn 님, 2024년 1월 15일
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the negative experience you encountered during your time with us. We are sorry that you had to miss your show. We take guest feedback very seriously, as it allows us to identify areas for improvement and ensure a more pleasant stay for all our guests.

8/10 - 좋아요

Steve

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Quality Inn 님, 2023년 11월 3일
Dear Steve,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

10/10 - 훌륭해요

Ralph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good , TV control sucked , didn't work
2023년 10월에 1박 숙박함
답변 제공: Quality Inn 님, 2023년 10월 31일
Thank you for staying with us and for your kind review and recommendation. We are looking forward to welcoming you on your next stay with us. We will reply TV remote. with kindest regards

6/10 - 괜찮아요

Allison

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: Quality Inn 님, 2023년 9월 11일
Thank you for staying with us and for your kind review and recommendation. We are looking forward to welcoming you on your next stay with us. with kindest regards

10/10 - 훌륭해요

aubrey

2023년 9월에 1박 숙박함
답변 제공: Quality Inn 님, 2023년 9월 26일
Thank you for staying with us and for your kind review and recommendation. We are looking forward to welcoming you on your next stay with us. with kindest regards

4/10 - 별로예요

Charles

좋아요: 직원 및 서비스
2023년 8월에 2박 숙박함
답변 제공: Quality Inn 님, 2023년 9월 5일
Dear Charles,, thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.

6/10 - 괜찮아요

Mary

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly. The sheets had stains, bathroom had mold on the wall, bottom of bathroom toilet and floor around it wasn't clean. The breakfast buffet was good!
2023년 8월에 2박 숙박함
답변 제공: Quality Inn 님, 2023년 9월 5일
Dear Mary,, thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.

8/10 - 좋아요

DANNY

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Quality Inn 님, 2023년 8월 8일
Dear Danny,Thank you for staying with us and for your kind review and recommendation. We are looking forward to welcoming you on your next stay with us. with kindest regards

4/10 - 별로예요

Shari

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
First, the good things: the staff was nice, the food was good, and the bed was comfortable. But, the room smelled like urine like a nursing home, the carpet was dirty, there were stains on the bedspread, curtains, and lampshades, the walls were all scuffed up, the desk chair faux leather surface was completely worn off the arms and part of the back, there were holes in the walls, the toilet paper rack was broken, the wall was rotting in the bathroom, as well as the material below the shower, and there were ants and roaches in the room.
2023년 7월에 4박 숙박함
답변 제공: Quality Inn 님, 2023년 7월 26일
Dear Shari,Thank you for taking the time to share your experience with us. We take guest feedback very seriously, and it is disconcerting to hear that you did not enjoy your stay with us. What you described certainly does not meet the standard we set forth, and I am truly sorry that we did not meet your expectations.I apologize again for the inconvenience.Thanks

8/10 - 좋아요

Kandi

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Everything was good and the workers were really nice. Only thing the doors stick and the above locks are broken. The blankets smell like cigarette smoke. All in all it was a good stay and convenient for people who are working Rock the South.
2023년 7월에 3박 숙박함
답변 제공: Quality Inn 님, 2023년 7월 24일
Thank you for your review and for choosing our hotel. I’m happythat you enjoyed your stay and I’m looking forward to having you again as a guestin our hotel.

6/10 - 괜찮아요

stephanie

좋아요: 직원 및 서비스
Staff was wonderful! Just a bit outdated.
2023년 7월에 3박 숙박함
답변 제공: Quality Inn 님, 2023년 7월 24일
Thank you for your review and for choosing our hotel. I’m happythat you enjoyed your stay and I’m looking forward to having you again as a guestin our hotel.

2/10 - 너무 별로예요

James

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
If you are considering this location, don’t bother, drive the extra miles to the next town. The place is nasty, dirt on the walls, carpets half vacuumed, light fixtures broken and in disrepair. Furniture had food crumbs from prior guest.
답변 제공: Quality Inn 님, 2023년 7월 24일
I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us, one of our elevators was out of service for routine maintenance. For the inconvenience, it caused. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.I apologize again for the inconvenience.

2/10 - 너무 별로예요

Christina

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel was dated and dingy. If it wasn’t so late when we arrived I would have found another hotel.
답변 제공: Quality Inn 님, 2023년 7월 24일
I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us, one of our elevators was out of service for routine maintenance. For the inconvenience, it caused. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I apologize again for the inconvenience. I

6/10 - 괜찮아요

Donn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff was great, the rooms were clean and comfortable, and the breakfast was very very good. On the other hand, the pool was not working, and filled with a dirty muddy water. The air conditioner for the second floor common areas seem to not be working at all, the room unit was working, but it was noisy. The bathroom door would not close all the way, the toilet did not work correctly. You could tell that regular maintenance was not being performed. Fine for a one night stay, but I would not want to spend a week here.
2023년 7월에 1박 숙박함
답변 제공: Quality Inn 님, 2023년 7월 24일
I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us, one of our elevators was out of service for routine maintenance. For the inconvenience, it caused. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.I apologize again for the inconvenience.

6/10 - 괜찮아요

Jose

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Needs maintenance
2023년 7월에 2박 숙박함
답변 제공: Quality Inn 님, 2023년 7월 17일
First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us.I apologize again for the inconvenience.

10/10 - 훌륭해요

Sherri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel
The staff was very nice, they show you the room before you pay. It was very clean and well kept. Nice lobby and breakfast area. I was disappointed the pool was out of service so our son couldn’t swim.
2023년 7월에 1박 숙박함
답변 제공: Quality Inn 님, 2023년 9월 5일
Dear Sherri,I would like to thank you for your recent visit to Quality Inn Hanceville. It was truly a pleasure to serve you.I hope that the accommodations and service were to your liking, as complete satisfaction is our goal at Quality Inn.We would love to have the pleasure of seeing you as a regular guest.We are looking forward to your next visit and wish you the best in your business and personal endeavors.

10/10 - 훌륭해요

noeline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staffs are courteous.
2023년 6월에 1박 숙박함
답변 제공: Quality Inn 님, 2023년 7월 17일
Dear Guest. I appreciate your positive feedback about Staffs.

8/10 - 좋아요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Poor gym with no working equipment
2023년 6월에 2박 숙박함
답변 제공: Quality Inn 님, 2023년 6월 5일
Dear Guest,First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We are working to rebuild our gym. I apologize again for the inconvenience.

6/10 - 괜찮아요

Emma

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property needs updating.
2023년 5월에 1박 숙박함
답변 제공: Quality Inn 님, 2023년 5월 25일
Thank you for taking the time to share your experience with us. We take guest feedback very seriously, and it is disconcerting to hear that you did not enjoy your stay with us. What you described certainly does not meet the standard we set forth, and I am truly sorry that we did not meet your expectations

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
Walked into room- smelled soured and musty. Gagged at the smell. Air did not work. Looked as if had not been cleaned in a good while.
2023년 5월에 1박 숙박함
답변 제공: Quality Inn 님, 2023년 5월 23일
Thank you for taking the time to share your experience with us. We take guest feedback very seriously, and it is disconcerting to hear that you did not enjoy your stay with us. What you described certainly does not meet the standard we set forth, and I am truly sorry that we did not meet your expectations

10/10 - 훌륭해요

Rhonda

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room was clean and bed comfortable. Business trip and go for that.
2023년 5월에 1박 숙박함
답변 제공: Quality Inn 님, 2023년 5월 19일
Dear Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback

4/10 - 별로예요

Elize

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is called "QUALITY INN" but it's better to call it "QUALITY POOR". I regret choosing this hotel. Reception desk lady looks like she just come out of a nap. The loby is very poor decorated, plants almost died. Desk chair in room was broken; the towels are 10 to 15 years old; they are not white but gray, breakfast very poor, no rolls on sunday, the beacon was half burned. The breakfast is a Dollar store buy. All in all very very poor! Again, I .regret staying in this QUALITY Ipoor hotel.
2023년 5월에 3박 숙박함
답변 제공: Quality Inn 님, 2023년 5월 16일
Thank you for taking the time to share your experience with us. We take guest feedback very seriously, and it is disconcerting to hear that you did not enjoy your stay with us. What you described certainly does not meet the standard we set forth, and I am truly sorry that we did not meet your expectations.

4/10 - 별로예요

Jennifer

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Even though we stayed 5 nights, we didn’t get clean towels or any toiletries unless we asked. Room had mold. Stains on every piece of furniture and linen.
2023년 5월에 5박 숙박함
답변 제공: Quality inn 님, 2023년 5월 10일
Thank you for taking the time to share your experience with us. We take guest feedback very seriously, and it is disconcerting to hear that you did not enjoy your stay with us. What you described certainly does not meet the standard we set forth, and I am truly sorry that we did not meet your expectations

4/10 - 별로예요

Kelvin

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Interior room wall were dirty needs additional cleaning. Bed was lumpy. Somewhat smelly
2023년 4월에 2박 숙박함
답변 제공: Quality Inn 님, 2023년 4월 19일
Hey Kevin, thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.

2/10 - 너무 별로예요

Annette

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing Room smelled like bleache pillows smelled Cover on light plug was hangiing. We would have left but had no where 2 go Short of maids so no clean rooms left. Breakfast was good
2023년 4월에 1박 숙박함
답변 제공: Quality Inn 님, 2023년 4월 19일
. I have personally addressed this with our housekeeping staff to ensure this won't happen again.

2/10 - 너무 별로예요

Billie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great. Air conditioner didn't work in room. Bathroom was dirty, bath tub had grime and hair on sides. Beds were awful. Not comfortable at all. Once again staff was super nice.
2023년 3월에 1박 숙박함
답변 제공: Quality Inn 님, 2023년 4월 19일
Dear Billie,First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us,I have personally addressed this with our housekeeping staff to ensure this won't happen again.I apologize again for the inconvenience.

2/10 - 너무 별로예요

Jordan

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was filthy. Ashes everywhere. Some type of food or drink splatter all over the walls. Table had random hairs on it and some type of powdery white substance. Room reeked of cigarette smoke. Cigarette burns all over the couch cushions. I don’t believe this room was even cleaned before our arrival.
2023년 3월에 1박 숙박함
답변 제공: Quality Inn 님, 2023년 4월 19일
Dear Jordan,First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us,I have personally addressed this with our housekeeping staff to ensure this won't happen again.I apologize again for the inconvenience.

4/10 - 별로예요

Alicia

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The rate for the room doesn't match the quality. It wasn't very clean. The towels had spots on them. One good thing, it was conveniently located near Wallace State CC. Next time I will just drive from B'ham. Very kind staff!
2023년 3월에 1박 숙박함
답변 제공: Quality Inn 님, 2023년 4월 19일
Dear Alicia,First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us,I have personally addressed this with our housekeeping staff to ensure this won't happen again.I apologize again for the inconvenience.

8/10 - 좋아요

Jeffery

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Water pressure was bad and shower head was dirty.
2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

Saundria

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설

4/10 - 별로예요

Devonna

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was nice. Property was dated, bedding looked soiled, furniture broken.
2022년 11월에 1박 숙박함
답변 제공: Quality Inn 님, 2022년 11월 28일
Dear Devonna,Thank you for taking the time to share your experience with us. We take guest feedback very seriously, and it is disconcerting to hear that you did not enjoy your stay with us. What you described certainly does not meet the standard we set forth, and I am truly sorry that we did not meet your expectations

10/10 - 훌륭해요

Elizabeth Josefina Tio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff.
답변 제공: Quality1nn 님, 2022년 11월 5일
Thank you for staying with us and for your kind review and recommendation. We are looking forward to welcoming you on your next stay with us. with kindest regards

10/10 - 훌륭해요

Ronald 님, Altha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will definitely be there again
2022년 10월에 1박 숙박함
답변 제공: Quality Inn 님, 2022년 10월 11일
Thank you for staying with us and for your kind review and recommendation. We are looking forward to welcoming you on your next stay with us. with kindest regards

6/10 - 괜찮아요

Amy

가족 여행
좋아요: 직원 및 서비스
Pool was closed, no elevator so luggage had to carried upstairs.
2022년 10월에 2박 숙박함
답변 제공: Quality Inn 님, 2022년 10월 11일
Dear Amy,Thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our team.We will take care of that.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bama
The staff was great. Enjoyed my stay.
2022년 9월에 2박 숙박함
답변 제공: Quality Inn 님, 2022년 9월 23일
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team

4/10 - 별로예요

Miguel

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, poor cleaning, we ended with bug bites all over our bodies.
2022년 9월에 2박 숙박함
답변 제공: Quality Inn 님, 2022년 9월 15일
I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short.

6/10 - 괜찮아요

Kris

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointing Stay
The hotel was just nasty. Strange smells, dirty hallways, smelly room, old towells, burn holes in couch, etc.
2022년 8월에 1박 숙박함
답변 제공: Quality Inn 님, 2022년 8월 24일
Thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.

2/10 - 너무 별로예요

Patricia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not stay here!!! We were in a road trip pilgrimage to the Shrine of the Most Blessed Sacrament, thus were only seeking a clean and comfy place to sleep for one night, and not something more fancy. This is the most disgusting hotel/motel I have experienced in my life. Stained toilets, filthy carpets, extremely old and overused towels, smell of humidity, unsafe environment. Additionally no breakfast available by 6:45 am as everything appeared to have been taken already and was not replaced by staff. This place is a scam for the amount charged.
2022년 8월에 1박 숙박함
답변 제공: Quality Inn 님, 2022년 8월 12일
Dear Patricia, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us,  If you give us a chance to earn back your trust, I can assure you that your breakfast will be on time and your towels will be clean.  All the best, Pritesh Patel, General Manager

2/10 - 너무 별로예요

Mark

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was filthy and full of bed bugs!!!! Took photos and cancelled room after they attempted to get us a better room and that room didn't even have a functioning door knob on the door. There were four other couples cancelling there rooms in the short time we were there for the same issues. We were told we were not going to be charged and we were!! So now I have that to deal with on top of having to move to a much more expensive hotel for our stay in Cullman. Hopefully this will be corrected immediately!!
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Josh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Quality Inn 님, 2022년 8월 12일
Dear Josh, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team

2/10 - 너무 별로예요

Phil

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty and dated
2022년 7월에 1박 숙박함
답변 제공: Quality Inn 님, 2022년 8월 12일
Dear Jenny, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us,  If you give us a chance to earn back your trust, I can assure you that it will clean room and we are in process of replacing slowly but surly. We had last two year very rough in Covid-19. and I know that is not you want hear but I promise you ,it will be take care of it.  All the best, Pritesh Patel, General Manager

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a relaxing time
2022년 7월에 2박 숙박함
답변 제공: Quality Inn 님, 2022년 8월 12일
Dear Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team

4/10 - 별로예요

Carolyn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t stay here
The toilet didn’t work & we had to fill the tank with water from the bathtub to be able to flush. The floors really needed to be cleaned.
2022년 6월에 2박 숙박함
답변 제공: QUALITY INN 님, 2022년 7월 12일
First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, We are extremely alarmed by your statement regarding being bitten during your stay with us, we take these situations very seriously indeed. I apologize again for the inconvenience.

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice for a 2 day trip.
2022년 5월에 2박 숙박함
답변 제공: QUALITY INN 님, 2022년 7월 12일
Dear Gary, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our are again soon, don’t hesitate to call us. 3. Dear Happy Guest. Thank you for giving

8/10 - 좋아요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast accommodations were minimal and lacking in variety. This needs work.
2022년 5월에 2박 숙박함
답변 제공: QUALITY INN 님, 2022년 7월 12일
Dear Daniel, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our are again soon, don’t hesitate to call us.