사우나, 스파 욕조, 스팀룸, 전신 트리트먼트, 수치료, 아로마테라피

애플비 매너 호텔 & 가든 스파 여행 후기

4 out of 5
애플비 매너 호텔 & 가든 스파
Roman Road, Appleby-in-Westmorland, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 142개 이용 후기 중 71개" "
평점 8 - 좋아요. 142개 이용 후기 중 52개" "
평점 6 - 괜찮아요. 142개 이용 후기 중 13개" "
평점 4 - 별로예요. 142개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 142개 이용 후기 중 1개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Talisha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely Hotel with very nice staff. The grounds and views are beautiful and the spa is amazing! Would definitely recommend.
2024년 2월에 1박 숙박함
답변 제공: Hayley 님, 2024년 2월 14일
Thank you very much for your lovely review. We are so pleased you had a great time with us at Appleby Manor and hope you return again soon.

8/10 - 좋아요

val

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Andy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stunning Venue
This was an AMAZING stay. We were offered a free upgrade to a suite, which, on top of the great service and stunning views, made for a perfect break.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel staff service quality of the restaurant and rooms are all excellent I would certainly recommend Appleby Manor.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay. Excellent helpful staff.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Colin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean Excellent staff Shower water temperature needed turning down ; poor control varaition
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Jayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful place friendly,staff were very helpful and did anything to help us feel welcome just a Beautiful place to relax and spend time with the hubby

4/10 - 별로예요

Emma

단체 여행, 연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Paying £175 a night for this hotel felt like daylight robbery. It’s extremely dated and our room was tiny, dark and noisy as it looked out onto the main road. When we asked if there were any better rooms available because we weren’t happy with ours, we were shown a bigger (but still dated and extremely average) room which we were told we would have to pay an extra £40 a night for which we were not prepared to do when we were already paying an extortionate amount for what it was. We had friends staying in the hotel who were paying the same amount, if not less, who had rooms twice the size which I can’t fathom. Restaurant staff were sweet but the service was very poor and the food extremely average. And last but not least, the spa was not included, had it been then the price for the room would have been marginally more acceptable. Certainly not a 4 star hotel, I would have put it at 3 at a push.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Catherine

2023년 7월에 1박 숙박함

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스
Hotel and breakfast ok but evening restaurant meals left a lot to be desired.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Anne

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quality hotel stay
A wonderful overnight stay. Enjoyed the spa. Food, service and friendly staff were excellent
2023년 6월에 1박 숙박함

8/10 - 좋아요

Linda

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Krista

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I can't say enough good things about my stay here. 1st was how safe myself and my husband felt leaving me alone at the hotel for several days while he worked. It was an amazing rejuvenating stay..amazing spa, meals, room, views, walking trails...I can't wait to go back. This is my go to spot for life!
2023년 5월에 2박 숙박함

8/10 - 좋아요

Robert

2023년 4월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Drive past
I can’t make any comment about the Spa as we didn’t use those facilities. I can say that the staff were polite and friendly, unfortunately that’s where the good points end. Our room was up three flights of stairs, in the eaves, the room was pretty small and the small double bed was hard and uncomfortable, the attached bathroom was cold and sterile and felt like the washroom in an abattoir. The bar area was a countertop with a bell where someone would attend eventually, the bar consisted of a fridge and bottle opener. The conservatory was a nice area but so cold we kept our coats on. We chose the Bistro dining and felt the very limited choice was overpriced. We asked if the ‘sticky toffee pudding’ came with custard rather than ice cream, the waitress did check with the fine dining chef, but unfortunately it was just ice cream. I couldn’t sleep for long on the small hard bed so went downstairs to the reception area, where all internal and external doors were locked, I guess someone was checking for fire hazards through the night but I didn’t see anyone between 3 - 7am. The hotel is desperate for a makeover but I wouldn’t go back even if it was.
2022년 12월에 1박 숙박함

2/10 - 너무 별로예요

Peter

2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Elaine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Our room was at the top of the building and access was difficult as in our late seventies.
2022년 6월에 3박 숙박함

8/10 - 좋아요

Rob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
The facilities were good, but cannot comment on the spa as we didn’t use it. The head waiter (sorry I didn’t get his name) was fantastic, and the young staff tried their best - they just need a little time...
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Fiona

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함

8/10 - 좋아요

RONALD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An Acceptable Stay
Reception experience was good. Breakfasts were varied and well presented. Dinner menu was a bit limited and doesn't change day-to-day so a week's stay might involve having the same thing at least twice. Food in restaurant was overpriced for the quantity served and that is before any sides or wines are added. The room we had was in an outside block but was perfectly adequate. A couple of minor issues were reported to Reception at checkout. At checkout, we were not offered a detailed bill to check but the card reader, with the total already inserted, was handed over. Fortunately I had a mental idea of the likely cost and the total was around that sum. Staff were all very helpful and professional. I don't expect to be staying here again and wouldn't recommend to family or friends.
2022년 4월에 2박 숙박함

10/10 - 훌륭해요

Robert M

2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Lorna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely relaxed time
Lovely and relaxed! Enjoyed the use of the Garden Spa area. Quiet and luxurious just what we needed!
2022년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing staycation
We had a great break away. Our room was beautiful and spacious. Loved the spa treatment I had and also the use of the Hydrotherapy/Sauna etc. The staff were all very friendly. The food was beautiful in both the bistro and restaurant. Our only downfall was that we didn’t get great internet but hey we were there to chill out and relax.
2021년 11월에 3박 숙박함

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 4박 숙박함

8/10 - 좋아요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Really wanted to give it 10/10
Really nice hotel, friendly staff, fantastic food and spa area. Beautiful location. Only one downside. The mattress was incredibly uncomfortable leaving me with very little sleep. New Mattress = 10/10
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Jia Ming

2021년 8월에 1박 숙박함

6/10 - 괜찮아요

Paul

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Mixed picture.
My wife and I stayed 3 nights, visiting the area for a wedding. Location is excellent, overlooking Appleby and close to the centre. The food and the service overall was good, but with exceptions. The things which brought our rating down was reception and the rooms. My wife has a dietary requirement and I rang reception a few days before arrival to go through it. On arrival none of this dietary information had been passed to the kitchen. On explaining directly to the kitchen they handled it well. Check in itself was slow, having to repeat information I had given in the earlier telephone call. The biggest issue was the room quality for the star rating. We were put in an upstairs room in the coach house, an external annexe to the hotel. The room was small and shabby. At first the cold water did not work, but after a visit from the manager he got it going. Then the shower would not work properly, with at first only cold water. Then suddenly there was a surge of really hot water causing scalding to my skin. We asked to move rooms, and one was found for the next day. We stayed in the original room that night and it was very hot and opening windows resulted in high road noise from the nearby A road. A poor room and we got no sleep. We also had the stress of changing rooms on a day of the wedding. The next room was on the ground floor, much larger, with good ventilation. However, it was tired and very dull. Our annexe rooms we regarded as poor quality for what appears a good hotel.
2021년 8월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely garden room with outside patio seating. Wonderful views. Pleasant staff. Bistro meals very pleasant and good value; main courses in restaurant of limited choice and quite expensive. Full English breakfast looked good, but, if, like us, a lighter breakfast is preferred, the choice was uninspiring, although this may have been due to limitations imposed due to Covid restrictions.
2021년 6월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Great hotel.Really enjoyed two day stay.
2020년 9월에 2박 숙박함

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Lovely place
Third time we have stayed here. Had a garden view room with a terrace we could sit out on, & we were so lucky with the weather. Staff were excellent & felt very comfortable
2020년 9월에 4박 숙박함

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Customer Services 님, 2020년 2월 13일
Thank you for your 10 out of 10 review, we look forward to welcoming you back soon

10/10 - 훌륭해요

Lynda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quality Breakfast
We had an overnight stay at Appleby Manor Hotel & felt relaxed from the minute we walked through the door. We also had the best smoked haddock breakfast ever!
2020년 1월에 1박 숙박함
답변 제공: Customer Services 님, 2020년 2월 13일
Thank you so much for your 10 out of 10 review. We're glad you enjoyed your stay and look forward to welcoming you back again soon

10/10 - 훌륭해요

Reay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Chill weekend
We were in the Heelis suite which was very spacious, clean and warm, bathroom had his and hers sinks, huge shower and a jacuzzi bath. Unable to book spa treatments but took the 3hr aqua thermal journey which was really good. Food in both the bistro and fine dining were exceptional. As was the service by all the staff. Lovely touch on check in by being given a guided tour of the facilities within the hotel.
2020년 1월에 2박 숙박함
답변 제공: Customer Services 님, 2020년 2월 13일
Thank you for your 10 out of 10 review, we're glad to see you enjoyed your stay and we look forward to welcoming you back again soon

10/10 - 훌륭해요

Karlie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful hotel
We had such a wonderful stay at this hotel. The staff were so attentive and really helpful. The rooms were big and the bed so comfy. We would definitely visit again.
2019년 12월에 1박 숙박함
답변 제공: Customer Services 님, 2020년 1월 9일
Thank you so much for your 10 out of 10 review. We'll make sure your lovely comments are passed onto the team and we look forward to seeing you again soon

8/10 - 좋아요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A bit lacking in atmosphere but overall good stay. Staff were nice.
2019년 11월에 1박 숙박함
답변 제공: Customer Services 님, 2019년 11월 22일
Thank you for taking the time and trouble to review us. We'll pass you comments about the staff onto the team

8/10 - 좋아요

Graeme

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Birthday in a great place
Overall good experience using spa and dining. The staff were great and really help us celebrate a family birthday
2019년 11월에 1박 숙박함
답변 제공: Customer Services 님, 2019년 11월 21일
Thank you for excellent review, we'll make sure your comments are passed onto the team

10/10 - 훌륭해요

Gillian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top Notch Hotel
Our stay was excellent. My husband was not 100% well on arrival and is also disabled. The staff put themselves out for us and we were treated as people, rather than simply another guest.
2019년 11월에 2박 숙박함
답변 제공: Customer Services 님, 2019년 11월 14일
Thank you for your wonderful review, we'll make sure your comments are passed onto the team. We look forward to welcoming you again soon.

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함
답변 제공: Customer Services 님, 2019년 11월 1일
Thank you for your 10 out of 10 review. We appreciate you taking the time and trouble to review us.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2019년 10월에 1박 숙박함
답변 제공: Customer Services 님, 2019년 10월 24일
Thank you for your review. It is difficult to respond when you review is anonymous.

4/10 - 별로예요

Jacqueline

별로예요: 숙박 시설 상태 및 시설
Probably not again
Check in was good and we were shown to our room by the receptionist. Exterior appearance of room a bit shabby (in the coach house) and the room itself was disappointing given that we’d paid £136 for bed and breakfast. Not badly appointed - just not the quality of expected for the price and there were a few cobwebs hanging from the ceiling. As the hotel is a fair distance from Appleby we decided to eat in the bistro. Food was nice enough but really not very good value and service was slow. Good value drinks from the bar, though. Breakfast was an improvement with freshly cooked ‘main’ rather than a buffet and options such as buttermilk pancakes, haddock and kippers. The only reason I would return would be as part of a spa package.
2019년 9월에 1박 숙박함
답변 제공: Customer Services 님, 2019년 10월 3일
Thank you for taking the time and trouble to review us and we were sorry to read that you did not enjoy some aspects of your stay. Our Coach House rooms have recently been refurbished and have generally been well received, perhaps the decor was not to your taste. We have alerted our Housekeeping department about the cobwebs you say were hanging form the ceiling, this is not our usual standard and we apologise for the lapse. We have passed your comments about the Bistro onto our Food & Beverage Manager. We feel that the Bistro does offer good value.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a two night stay and absolutely loved it. We had a double garden view room with fabulous views. patio table & chairs. The room was large, super clean & a completely recently refurbished bathroom. The bed was of excellent quality. Great treats. Couldn’t fault it. Breakfast was a really lovely experience & excellent hosting. Great food, great service & yet not overly formal. Eat both nights at the bistro, again very reasonable & excellent food & service. We will most certainly be returning.
2019년 9월에 2박 숙박함
답변 제공: Customer Services 님, 2019년 10월 3일
Thank you for taking the time and trouble to review us and for giving us a 5 out of 5 review. We'll make sure your kind comments are passed on to the team and we look forward to welcoming you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing food friendly staff and great views. There are also plenty of rooms to chill and enjoy a drink. The spa has some great treatments and again friendly staff and lovely surroundings.
2019년 8월에 1박 숙박함
답변 제공: Customer Services 님, 2019년 9월 5일
Thank you for your 5 out of 5 review, we'll make sure your comments are passed onto the team. We look forward to seeing you again soon

8/10 - 좋아요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a great stay at this hotel, lovely room, friendly staff, delicious breakfast. The spa was a very relaxing experience, shame it wasn’t included in the price as would have loved to have used on both days. Would stay at this hotel again.
2019년 8월에 2박 숙박함
답변 제공: Customer Services 님, 2019년 8월 28일
Thank you for taking the time and trouble to review us. We'll make sure your lovely comments are passed onto the team. If your staying with on bed and breakfast you can add a 3 hour use of the spa for £25 per person. Alternatively you can book one of our Spa Breaks which include unlimited access into the spa. We look forward to welcoming you again soon

10/10 - 훌륭해요

kenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was our wedding anniversary and it was splendid hotel and very clean and friendly will certainly go back
2019년 8월에 1박 숙박함
답변 제공: Customer Services 님, 2019년 8월 23일
Thank you for taking the time to review us and for giving us a 10. We'll make sure your lonely comments are passed onto the team and we look forward to seeing you again soon

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb beautiful room and superb jacuzzi bath inn the heelis room. Spa incredible. WILL BE BACK
2019년 8월에 1박 숙박함
답변 제공: Customer Services 님, 2019년 8월 23일
Thank you for your kind comments and your 10 out of 10 review. We look forward to welcoming you back again soon

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Appleby Manor is a lovely country house hotel, set in magnificent Cumbrian countryside, just on the outskirts of historic Appleby. We received a lovely warm welcome and were taken on a tour of the hotel public rooms and spa. Our bedroom was extremely spacious with king size bed and similar shower room. Pre dinner drinks in the conservatory were excellent followed by a delicious 3 course meal, of scallops and duck breast and dessert. We had a very comfortable and undisturbed sleep then into breakfast for a very varied menu, the full English was very tasty and filling. Our overnight stay was made all the better by the very able and friendly staff, that in my lifetime of hotel stays I have not found better anywhere. Excellent stay, congratulations to all the staff and I would highly recommend this hotel.
2019년 8월에 1박 숙박함
답변 제공: Customer Services 님, 2019년 8월 23일
Thank you for your kind comments and your 5 out of 5 review, we'll make sure they are passed onto the team. We look forward to welcoming you again soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함
답변 제공: Customer Services 님, 2019년 8월 23일
Thank you for your review

6/10 - 괜찮아요

Denise

Grand hotel from the outside
Grand building from the outside, lovely conservatory and breakfast room looking out over rose garden. Parts of hotel dated and in need of refurbishment. Bedroom quite noisy with busy road. Meal in bistro ok but service not great. Reception staff helpful and polite. Would nt go out of my way to return.
2019년 8월에 1박 숙박함
답변 제공: Customer Services 님, 2019년 8월 23일
Thank you for taking the time to review us. We're sorry that our decor was not to your taste, clearly we're not the hotel for you.