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레이크스 호텔 & 스파 여행 후기

4 out of 5
레이크스 호텔 & 스파
Kendal Road, Bowness, Windermere, England

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 805개 이용 후기 중 592개" "
평점 8 - 좋아요. 805개 이용 후기 중 130개" "
평점 6 - 괜찮아요. 805개 이용 후기 중 51개" "
평점 4 - 별로예요. 805개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 805개 이용 후기 중 9개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Ellie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel and great service
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely staff, the receptionist gave us a free room upgrade to a hot tub room! The pool and spa were immaculate and modern! We had an amazing meal at the Mizumi restaurant! Nothing less than 5 star here, would recommend to anyone!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Mia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very welcoming atmosphere and amazing staff
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Peter

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

8/10 - 좋아요

Becky

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked a one night stay for my partners birthday mid April. We both really enjoyed ourselves and we’re welcomed with a complimentary drink. The hotel itself is beautiful and very clean and classy. Our standard room was still pretty roomy and homely. Robes and slippers provided in your room which I lived in. Bed was comfy. Our highlights were the lovely cocktail bar and terrace, the Asian restaurant and the lake Windermere walks/ scenes, restaurants and amenities nearby in very walkable distance. Although we definitely felt relaxed after the spa and found it useful being able to use it before check in time, it was basically a quite a small dark hot room with the pools, jacuzzi, steam room, sauna, cold plunge pool all packed in the small space. The spa amenities were quite good but just very small and compact so I wouldn’t like to be there when it’s busy as there was already a lack of seating areas when we went and there weren’t many people there. Would definitely come back for the hotel again but not too sure I would come back just for the spa, but this may be personal preference as I prefer a big airy spa with views of the Lake District, with plenty of different seating areas. Thanks Lakes hotel and spa for overall a really lovely stay! ☺️
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a lovely time here - staff were all friendly and accommodating for what was a very special weekend for us. The spa facilities were exactly what we were looking for and we loved having the hot tub on our balcony. Our suite was fantastic and dinners at both the Lakeside Terrace and Mizumi restaurants exceeded our expectations. We'll definitely be back!
2024년 4월에 2박 숙박함

8/10 - 좋아요

marisa

가족 여행
좋아요: 편의 시설/서비스
The property was lovely and the staff helpful. My only issue is that when they serviced the room in the morning they did not adjust cushions on sofa and did not change or clean the mugs and glasses!
2024년 3월에 3박 숙박함

8/10 - 좋아요

Callum

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel, spa is good. Excellent views from rooms
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Simon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very friendly and polite really good stay If I had to pick something it would be that to get to the spa pool you had to walk across car park and then through the pub eating area in your swim wear and robe but other than that would stay again
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

jamie leigh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
3rd stay at the hotel. Staff were excellent as always and the food in the cocktail bar was lovely (Tapas) Our only grumble was the shower. We stayed in room 350 which is a cosy double, the room itself is plenty big enough but the bathroom is on the small size. The over bath shower had very little water pressure. Would this stop us coming back? Absolutely not! The place is a real treat.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a beautiful hotel in an incredible setting. The rooms and facilities are fantastic and the staff are always smiling with no request too much trouble. It was our first time here and we will definitely be back
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Callum

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spa and pool facilities where fantastic. Room was comfy but one downside of our room, our shower pressure was mediocre, which could of been stronger. The other thing we didn't like was the food from the restaurant I think was a bit basic. Overall other than those little things it was fantastic
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had an amazing stay at The Lakes. Will definitely book again.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

michael

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Hayley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a lovely stay at the property. Everything is so close by and in walking distance and the hotel itself is beautiful! Great property and the staff are fabulous and help with anything you need!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Lucy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely weekend away, couldn’t fault one bit! Will definitely be back again
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Tom

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb 5 star stay
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Daniella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely hotel, great room, staff excellent
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Sara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very friendly
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Alayah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a lovely stay. Staff are very kind and helpful. Had a lovely meal in the hotel pub. Loved that you can use the spa throughout your stay. Definitely recommend!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place, highly recommended
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Joanne

좋아요: 직원 및 서비스
Staff are wonderful but for a five star the bathroom was a bit tired and old also lack of mini bar and bottled water in the room
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Alicia

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Cara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful area, fabulous hotel. Favourite parts were the hottub on the balcony and the restaurant (Mizumi).
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Tony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Exceeded all expectations!! The impression the staff gave immediately came across from the gate to check in was high standard. The breakfast catered for all and was also a high standard. Facilities, exactly what was advertised. Great having a jacuzzi on the balcony! The bars are great and staff very professional. They had various areas to sit which were all different. We will definitely be visiting again. Thanks.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Ammarah

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Lianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is amazing, everyone is walking round in robes and if is so relaxing, there’s candles lit on every corner, it does not feel like a normal hotel where there are long corridors and unhomely. The spa is open till 10:30 at night and there’s a bar inside, we booked the hot tub room but because of the spa being open till so late it wasn’t necessary to have the hot tub in our room. You can really tell it is a 5 star hotel, best one I’ve stayed in yet.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had an amazing 3 night stay in a double room with hot tub in the main hotel. We could not fault anything. Facilities good, food delicious, staff and service first class. Would definitely recommend this hotel and would not think twice about staying here again.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Alise

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Abi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Chloe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing thank you so much
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Tony

좋아요: 청결 상태, 직원 및 서비스
Great food, excellent staff but disappointing
We had stayed at this hotel before its re-brand several times and were keen to return. We were given a free upgrade on arrival to a superior room, which on the surface was a beautiful big room with a fabulous view. However, there was large stains on the bed base and we had no hot water in the shower or sink in the evening or the morning. We used the spa and had to wait for access as it was very busy. The jacuzzi was cold and the water was filthy. We dined in the restaurant and the food was excellent along with the staff who couldn't be more helpful. The negative was the music. We were sat directly under a speaker and the music was club like. We had come for a romantic break and the music was very inappropriate for a restaurant and it spoiled our dining experience. The staff tried to change the music but were unable to due to it being a set playlist. We ate our meal and left before desert as it wasn't pleasant to listen to. The staff were absolutely delightful throughout the hotel, and the food was excellent. In all honesty the rest was disappointing and would put us off returning. Based on other hotel stays I would not class this hotel as 5 star. It lacks the finesse and elegance it once had and that's a shame. Additional charge for parking was also disappointing.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Siobhan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel and amenities
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was outstanding and the staff went on and above to make you welcome and your stay worth while.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff and spa experience
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Kierin Teighlor

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Harrison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Penthouse
Best hotel I’ve stayed in! Everything was amazing, the staff, the service and the room. Wow!
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Lake Hotel and Spa 2023
The overall stay was nice, but I would not say it was a 5* hotel. However, say this the 5-star service was shown through their amazing staff and how they were so welcoming and really gave the 5-star experience. From the check-in staff to the porters you couldn't fault them. The thing the hotel lacked was cleaning in the room as the bathroom was a little dirty and the bed wear was bobbled from being used for a long time. The spa area was very small, taking into consideration they pride themself as a spa hotel. Using glass around the pool and very limited chair space to relax. Not to mention the hot tubs being cold and not a good amount of steam in the steam room. Visually the spa area is beautiful, and like throughout, the whole hotel is designed so well but lacks the quality in there stuff they provide. The hotel would really benefit from being able to host a singer or a local act in the evening to really enhance the evening experience for anyone who wants to stay in and not explore the local area. Also a little disappointing that the property offered no New Year's eve entertainment also. Overall anyone looking for a hotel close to Bowness with rooms offering a great view of the lake is perfect, but for people wanting to come for a spa break, I would recommend looking elsewhere.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함