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더 블랙 불 호텔 여행 후기

3 out of 5
더 블랙 불 호텔
38 Market Street, Kirkby Stephen, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 119개 이용 후기 중 46개" "
평점 8 - 좋아요. 119개 이용 후기 중 43개" "
평점 6 - 괜찮아요. 119개 이용 후기 중 17개" "
평점 4 - 별로예요. 119개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 119개 이용 후기 중 2개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

6/10 - 괜찮아요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Quite pricey for a small double room (bed up against the wall) with no breakfast, bed was comfortable room lovely and warm
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Manuel

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Robert

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Iain

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Philip

좋아요: 청결 상태
2023년 9월에 2박 숙박함

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
Tired building
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
Very tired, dirty floor and walls no staff to accommodate in the morning of checkout and only person that works in morning didn’t speak English so not helpful when needing to ask questions
2023년 8월에 1박 숙박함

8/10 - 좋아요

Linda

2023년 8월에 3박 숙박함

4/10 - 별로예요

Richard J

단체 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Disappointing.
Check in was via the bar staff, and although there were only two of them, this was ok and we were taken to our rooms. I was in Room 1. I was disappointed to find no light bulbs in the reading lights over the bed. In the bathroom, the towel rail was loose on the wall, and only just held by two screws. It had a rail missing as well. Also, there was no toilet roll holder. In addition, for the double bed there was only one bedside table, but there would have been no room for one anyway. The cooked breakfast was fine, but I had to ask for marmalade/ jam to go on toast. In general, breakfast service was poor. And to check out, we had to search the property for someone to hand over the keys to. For the price I paid -£144 - I felt it was very bad value. The saving grace was the location, which was excellent.
2023년 8월에 1박 숙박함

4/10 - 별로예요

Mr J W

별로예요: 직원 및 서비스
Worst hotel breakfast experience ever
Room ok. Wi-Fi needed signing up to Sky and giving name and address and date of birth and accepting ads, which was unacceptable. Filled in breakfast form and put 9am. This was our choice as breakfast was available until later. Came down at 9.20 to find 2 plates of cold cooked breakfast on table. No cereal or toast. Some stewed filter coffee. Only person there was a cleaner who said that she doesn’t speak English. Found chef in kitchen wearing dirty T shirt who said that he wasn’t paid to stay longer and put out food at 9. Left most of my food. No one there when we checked out. Seems like they have some serious staffing problems and would advise anyone else to avoid
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

John

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very tied property need updating
2023년 7월에 1박 숙박함

8/10 - 좋아요

Andy

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good value base
Worked well as an overnight stop for a wedding.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Joseph

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Old!
Very run down and old!!! Staff were lovely
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2023년 6월에 2박 숙박함

6/10 - 괜찮아요

Hollie

연인과의 여행
좋아요: 청결 상태
Lady that checked us in was friendly but I spoke to a man on the phone before arrival to query parking and how we could get the key if we are attending a wedding - he was miserable and complained about how annoying it is that people stay for weddings and are out all day (I queried if it’s so annoying why there hasn’t been a solution implemented). The room was basic but it was comfortable and the location was lovely. Average stay overall, would stay again if attending another wedding in the area but wouldn’t go out of my way to stay here.
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Phil

가족 여행
별로예요: 직원 및 서비스
We had to sleep in our car.
I couldn't answer many of the questions because, despite telling them we were going to arrive late and being told to call them so that they could tell us how to access the property, they failed to respond to multiple calls and an email. Consequently, we had to spend the night sleeping in our car! The fact that they were far more interested in getting our money than actually accommodating us is the thing that is so terrible.
2023년 5월에 1박 숙박함

8/10 - 좋아요

lindsay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay
Lovely bed, linen, pillows, very clean Only minor niggle was no bedside table or lamp
2023년 5월에 2박 숙박함

8/10 - 좋아요

Scott

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were up for a wedding and The Black Bull Hotel was a convenient place to stay. The landlady was very friendly and bed comfortable. We were a bit chilly during an April cold snap and couldn't work out how to get the heating on. No breakfast at the moment but there are plenty of great cafes in Kirkby Stephen and we had a chance to explore the area before we left. Would defintley stay again.
2023년 4월에 2박 숙박함

4/10 - 별로예요

Gary

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid
I called a few days before to see if we could have early check in or leave our bags somewhere as we were going to a wedding before the usual check in time. I was told no as the room was in use, I was then told that ‘everyone else from the wedding were staying 2 nights to avoid this’. We decided to then use a friends room to get changed in and leave our bags in. When we’re arrived we were met with very slow check in service, this is a pub but the pub was closed and staff were available but no one seemed to know what was going on or who was doing what. We were eventually told we could have the keys ti our room as no one had stated in it the night before, seems the last in the phone was just being awkward. The room was small but that was not an issue for our needs. The room needs serious updating/improvements: -smelled musty/damp -mould & damp around window frames -shower curtain full of mould -dirty walls and light switches -stupidly cold or stupidly hot shower, no in between which was crazy as it was a mixer tap -selection of teas coffee but only one breakfast tea and only decaf coffee provided. -bed very uncomfortable and creaky For room only we found £110 to be a lot for what was provided.
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Jayne

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice welcome, no food available :(
The Black Bull is a lovely looking hotel. The bar looked fairly newly refurbished. The bedroom had been partially repainted, but there were bits missed, some peeling paint, and in the ensuite bathroom, some of the paper on the ceiling (approx 18") was peeling off too. Most disappointing was the fact that when we arrived, we were told there was no chef so no evening meal or breakfast available .... if we'd known this beforehand, we probably wouldn't have made the booking :(
2022년 9월에 1박 숙박함

4/10 - 별로예요

michael

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

lauren

2022년 8월에 3박 숙박함

8/10 - 좋아요

Walter

좋아요: 청결 상태, 편의 시설/서비스
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Lee

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room need to be updated.
2022년 6월에 1박 숙박함

4/10 - 별로예요

Ian

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
poor service
The staff where awful the scruffy woman had a couple of goes at me because our room wasn't ready even though it was 2.30 and she had told us to come back at 2 the man who took over while she was hysterical was pissed off because |I had stopped his break and he let me know it. We have stayed here many times and we love it but this was bad I don't think I will go back
2022년 6월에 1박 숙박함

4/10 - 별로예요

Richard

단체 여행
좋아요: 직원 및 서비스
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Alan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Likes: Both bath and shower provided. Bedroom clean & comfortable. Bar meals available in evening (Popular with locals). Dislikes: No breakfast provided. Limited refreshments in room (tea & coffee only)
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Russell

좋아요: 직원 및 서비스
2022년 4월에 1박 숙박함

4/10 - 별로예요

michael

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bull
poor. breakfast did not happen, email from hotel said breakfast would be from kitchen, not buffet. when I arrived "no breakfast". Room small: though I paid full double b&b rate advertised large double bed was not, only small double. Window frames chilly metal, not closed properly when I arrived (cold February). One smaller pane cracked. Room warm, Shower in bath o.k. but narrow bath and clingy plastic curtain. Shiny new brochure advertising brunch from 11am and cocktails, but it is a hotel not just a food pub needs to get its act together.
2022년 2월에 3박 숙박함

6/10 - 괜찮아요

Bernard

출장 여행
별로예요: 편의 시설/서비스
Not great. Cold water to shower and sink - nothing worse than a cold shower and shave in the morning. Not exactly made to feel Welcome on arrival. No breakfast whatsoever nor any offer of alternatives. Bar closed at 10. No drinking water in room although there was a bottle. Room was lean but bed uncomfortable and room way too hot or it could have been the bedding. Not a great experience. Won’t be back.
2022년 2월에 1박 숙박함

8/10 - 좋아요

Gillian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 2월에 1박 숙박함

8/10 - 좋아요

Jovana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함

6/10 - 괜찮아요

Helen

Poor tea/coffee and no breakfast
The room was tired but was ok, however tea/coffee facilities were poor, there was no tea and just a coffee crafter with no milk. Woke up to be told we could not have breakfast even though it was included in our room as we did not order it the night before which we found unacceptable, no refund or apology just told we should have mentioned it in check in
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Diane

2021년 12월에 1박 숙박함

8/10 - 좋아요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, comfortable room
The hotel room (no. 2) was spacious and had a great view of the main street. The bathroom was again spacious and clean. The staff which we spoke with were all friendly and helpful. Perhaps the most disappointing part of the stay was a surcharge for tea/coffee and toast for breakfast. We would normally expect this to be included in the price. Apart from this minor inconvenience, the hotel was very nice and provided a great base for our stay in the very lovely town of Kirkby Stephen.
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay for work.
2021년 12월에 2박 숙박함

8/10 - 좋아요

Ngaire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Black Bull Hotel
The newly refurbished hotel was clean and comfortable. Hosts were attentive. We had booked bed & breakfast for 2 nights but found on our first morning that they arent offering breakfast. We found a cafe directly over the road that did a lovely breakfast though. Lots of small shops on the high street. A river locally where we found Franks Bridge and a walk.
2021년 12월에 2박 숙박함

8/10 - 좋아요

Benjamin

2021년 7월에 1박 숙박함

8/10 - 좋아요

Janet

2021년 7월에 1박 숙박함

8/10 - 좋아요

Chris

별로예요: 숙박 시설 상태 및 시설
Hotel could do with a face lift. Our door lock was broken & not fixed during our stay. Double room was very small. Overall we were a little underwhelmed.
2021년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
Still hardly operating mid week
The Black Bull is still hardly operating in the mid week - no breakfast available.
2021년 6월에 1박 숙박함

10/10 - 훌륭해요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함

8/10 - 좋아요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Turned up very wet and tired after cycling in pouring rain but made to feel welcome and let us bring bikes inside. Had a nice meal in evening too
2020년 10월에 1박 숙박함

8/10 - 좋아요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice breakfast, very friendly and helpful owners. Decent band in the pub on a Saturday night. I'd stay again.
2019년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Really warm and friendly greeting by Hannah, check in was very easy.
2019년 10월에 1박 숙박함

8/10 - 좋아요

Norman

2019년 9월에 2박 숙박함