숙박 시설의 전망

더 로얄 앳 도크레이 여행 후기

3 out of 5
더 로얄 앳 도크레이
Dockray, Cumbria, Penrith, England

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 85개 이용 후기 중 36개" "
평점 8 - 좋아요. 85개 이용 후기 중 38개" "
평점 6 - 괜찮아요. 85개 이용 후기 중 8개" "
평점 4 - 별로예요. 85개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 85개 이용 후기 중 0개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

didier

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Kathleen

2022년 12월에 2박 숙박함

4/10 - 별로예요

Sam

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unclean + bad service
Unfortunately this hotel has gone downhill. We’ve been returning to this hotel for years and up until this year we have been massively let down. Whilst this hotel is within one of the best locations within the Lake District, the hotel itself has a lot to improve on. As far as cleanliness goes I would struggle to find a clean piece of cutlery no matter how much I swapped my filthy ones. When we arrived there was stains on the sheets that they appeared to try and hide away, and when asked for it to be cleaned or replaced we was told they had no others. When our bedroom was serviced they had not replaced out mugs or spoons, nor had they refilled the tea and coffee. And when asking for more the management seemed rude, as if it was criminal we had asked for more, I think they require more training in attending to customers. Maintenance is no better my partner and I had to cover the holes within the shower head with our hands in order to shower. Most of the furniture is worn and dated and our TV remote was not working properly. Only a few buttons worked. When we spoke up about it they only replaced it within the remote from the room adjacent to us! That our partnering couple was staying in, leaving them with the broken remote. They also only provide single quilts in the double rooms. As far as the food goes it was quite pleasant, especially breakfast; one night we had the BBQ pork belly starter and the crackling was inedible, like plastic.
2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Vivienne

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The village of Dockray, consists of a few farm buildings and The Royal on a very quiet road, in some beautiful countryside near the lake. The staff were all very helpful and pleasant. The rooms were great and roomy. A great loction from which to access the Lakes and coast.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Gerard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Monika 님, 2021년 11월 8일
Thank you! Hope to see you again.

10/10 - 훌륭해요

Stephen

2021년 8월에 1박 숙박함

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not for phone addicts!
As the title suggests, if you're addicted to your mobile phone then this is not for you as there was no reception! Not that this bothered me, although the poor television reception did! I think the hotel could be described as quaint as most old buildings are, the floor in our bedroom was on a definite slant but then who actually wants to spend time in their room? The food was as to be expected, plentiful, with the pie of the day a definite challenge to even us with a big appetite. Hotel appears to be ideal for those wanting a base for a rambling holiday in the area with the local beers on sale and large selection of gins perfect for post-activity refreshment.
2021년 6월에 4박 숙박함
답변 제공: TC 님, 2021년 7월 3일
Thank you for your excellent review. The hotel was built in 1379, half way up a mountain. Mobile and TV reception is very poor or non existent but with the amazing surroundings, who wants it. Hopefully we will see you again soon.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was all excellent, especially the cooked breakfasts which really set us up for the day,
2021년 6월에 4박 숙박함
답변 제공: TC 님, 2021년 7월 3일
Thank you for your very good review. Hopefully you will be able to experience our excellent breakfasts again soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only Hotel in Dockray provided a friendly environment. Room with ensuite was adequate and spacious. Breakfast cereals could be upgraded to include some decent muesli. The suggestion that guests pay £1 for an Internet code should be removed given the price of the rooms. On the whole a good place to stopover.
2021년 5월에 1박 숙박함
답변 제공: TC 님, 2021년 7월 3일
Thank you for your excellent review. Out of COVID we make our own muesli and granola, which we are well known for. Hopefully the next time you visit us they will be available.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff and management and the restaurant has some excellent food. Covid restrictions meant no housekeeping, which was a bit offputting.
2020년 9월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2020년 7월에 1박 숙박함
답변 제공: TC 님, 2020년 7월 14일
Thank you for your review. We would be most grateful if you could say why you awarded us 3 out of 5 so next time we can achieve a 5 out of 5.

8/10 - 좋아요

stuart

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
night stay
2 night stay a week after lockdown eased. Hotel needs updating, but rooms were clean. Bed comfy and shower was good. Food seemed expensive but portions were large and tasty. Breakfast was good choice of full breakfast, scrambled egg etc. Staff were friendly. My only gripe was wifi should be free for guests. Would stay again as it was great for walks which is what we wanted
2020년 7월에 2박 숙박함
답변 제공: TC 님, 2020년 7월 13일
Thank you for your excellent review. We have just spent 4 months and £10 000s updating the hotel. Every bit of the hotel, inside and outside has been redecorated. Hope to see you again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wifi is good. Easy to park
Wifi is good. Easy to park
2020년 3월에 1박 숙박함

8/10 - 좋아요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 2박 숙박함
답변 제공: The Royal Hotel 님, 2020년 3월 14일
Thank you for your review. We hope to achieve 10/10 next time you visit us.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Great stay ... The Royal is a great getaway and the staff are very pleasant, this is our second time staying and won’t be our last ....
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent accommodation
Lovely overnight stop, room was comfortable, large en-suite and good shower. Food was delicious we ate in the evening and breakfast. The evening meals were homemade, delicious and very generous portions. We had a great evenNing. Right on the doorstep of Ullswater
2020년 2월에 1박 숙박함
답변 제공: TC 님, 2020년 2월 18일
Thank you for your amazing review. We are so pleased you had such a good time with us. We hope to see you again soon.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff all great and friendly but room was very tired, comfy beds and nice shower but decor tired.
2020년 1월에 1박 숙박함
답변 제공: TC 님, 2020년 1월 26일
Thank you for your review. Every room is decorated in it's own style. The hotel was built in 1379 and so we do not want it to be modern. perhaps you can try another room next time and let us know what you think of the decor.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hot room
Had the tiniest room above the entrance To the bar. Room had everything for our comfort Bathroom super( wonderful shower and Shampoo products. Because the room was so small it was Too hot. Even though we turned off the rsdiators. Perfect if it had been a very cold night. Only critic! Breakfast unbelievable.brilliant choice. Will be back! Loved it
2020년 1월에 1박 숙박함
답변 제공: TC 님, 2020년 1월 26일
Sorry about the heat. All the pipes run underneath that room's floors so is always warm. Glad you enjoyed the breakfast. See you soon.

10/10 - 훌륭해요

yasemin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Silence and Oxygen
If you want to stay away from the busy, dirty, and bad city life few days you should see this place.
Pub
From the room
2019년 12월에 2박 숙박함
답변 제공: TC 님, 2020년 1월 26일
Thank you so much for your comments. We are so glad you had a good time with us. We look forward to welcoming you again soon.

8/10 - 좋아요

Nigel

좋아요: 직원 및 서비스, 객실의 편안함
Royal
Had a pleasant stay, and the location is great. The staff were very helpful, and the room was ok, if a little dated. The surfaces were in need of a proper wipe, as there was a couple of sticky bits on then. Shower room was quite compact. All in all, not bad.
2019년 12월에 1박 숙박함
답변 제공: TC 님, 2020년 1월 26일
Thank you for your comments. The hotel was built in 1379 so we like to keep the decor warm, cosy and not modern. Our new housekeeper keeps everything clean and shiny.

10/10 - 훌륭해요

Dorothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We booked two separate rooms
2019년 11월에 1박 숙박함

6/10 - 괜찮아요

Alastair

가족 여행
별로예요: 숙박 시설 상태 및 시설
Good location, rooms need an update.
The hotel was placed in a good location, it allowed dogs which was a bonus. The rooms were a little tired however, worn out carpets, lifted floor in the bathroom etc. It's an old building, but the floor boards were very noisy. The food was mixed quality. The outdoor area was very nice, great for dogs, off the lead was fine (although they could get to the road quickly if allowed) We used this as a half way point for driving to scotland and it was fine.
2019년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
2019년 8월에 1박 숙박함

8/10 - 좋아요

Misty

2019년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Not the best room dark and dated decor. Dim lighting as well - not enough light to read by. TV signal very poor we gave up trying to get a clear picture. On the night we stayed there were not enough staff. One girl trying to do everything. Lovely location. Interesting art work.
2019년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A nice little place to stay. We stayed for two nights, the staff were very friendly and helpful, the food was amazing, the location was great and we enjoyed our stay. The place was let down a little as it could do with some tlc, a lick of paint and some upgrades in the rooms. This would make it even better. We would still go back as the staff couldn't have been any more accommodating and it was a great place to stay. The food really was excellent, the chef did himself proud with a large party of guests. Definitely worth considering if you're looking for somewhere reasonably priced.
2019년 6월에 2박 숙박함

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Break
A short birthday break great hotel and staff lovely area. Our 3 time in staying and we will be back.
2019년 3월에 2박 숙박함
답변 제공: The Royal Hotel 님, 2019년 4월 9일
We are so happy that you enjoyed your stay. Hope to see you again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 2월에 1박 숙박함
답변 제공: The Royal Hotel 님, 2019년 4월 9일
Thank you for your review. Hope to see you again shortly.

8/10 - 좋아요

Paul 님, Leicester.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Traditional but comfy lake land inn.
Stayed here for 3 nights between Christmas and new year. We were on a hill top viewing ullswater within 30 minutes of checking in. If your looking to visit the lakes and stay in a traditional lakeland pub then this is it. Locals pub with excellent beer and food. Traditional build so rooms were small but functional but very nicely turned out. If your looking for a cheap but comfortable stay you couldn't go far wrong here. Yes I would definitely stay again.
2018년 12월에 3박 숙박함

6/10 - 괜찮아요

L

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Lovely location, friendly staff but hotel a bit shabby.
2018년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 12월에 1박 숙박함

4/10 - 별로예요

declan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
dirty bin in room . property requires updating . Service and food just ok
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Warm and friendly
Enjoyed our stay. Staff friendly and helpful. Good location for visiting the Lakes.
2018년 9월에 3박 숙박함

10/10 - 훌륭해요

Alan 님, Ayrshire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay
Great staff - Excellent dinner and breakfast - definitely will be back
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

Jean 님, Lancashire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable rooms in idyllic rural location with extensive dining menu and great food .Relaxing atmosphere and excellent staff.
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly, community hotel welcoming travellers.
A friendly pub and hotel, close to Lake Ullswater that welcomes locals and visitors alike. Warm, welcoming atmoshphere, clean, comfortable accommodation, and set in beautiful gardens.
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent accommodation and food 👌
Food is excellent!! Rooms clean and tidy and very friendly staff. We was out early in the morning before breakfast so they made us full pack lunches instated to take away with us. Would highly recommend this hotel.
2018년 3월에 1박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good stay food excelent
2018년 1월에 1박 숙박함
답변 제공: The Royal Hotel 님, 2018년 2월 6일
Thank you for a review. Hope to see you again.

6/10 - 괜찮아요

Stuart

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2018년 1월에 1박 숙박함
답변 제공: Royal 님, 2018년 1월 31일
Thank you for your review.

8/10 - 좋아요

KAREN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable
A very pleasant stay. Delicious home made food. Very quiet and beautiful area
2017년 10월에 1박 숙박함

10/10 - 훌륭해요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfy hotel
Nice comfy hotel a bit off the beaten track. Good for long walks though.
2017년 10월에 2박 숙박함

8/10 - 좋아요

normski

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well located hotel
Stayed the night was at a wedding in glenridding about 4 miles away £15 in a local taxi very good value lovely hotel with beautiful scenery
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in a great location nears Ullswater. Staff were superb and the downstairs bar is great for a drink and some food.
2017년 8월에 1박 숙박함

8/10 - 좋아요

Jo 님, Blackpool

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in a lovely location
Lovely hotel in a great location. Friendly helpful staff, and an excellent breakfast.
2017년 8월에 1박 숙박함

4/10 - 별로예요

J 님, Manchester, UK

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not again
Not clean. Noisy AF. Couldn't sleep all night because of the noise inside and outside the hotel. The bathroom was not cleaned and the door wouldn't lock. Paid £140 for one night and was worth £30.
2017년 8월에 1박 숙박함

8/10 - 좋아요

Sankar Balaji

좋아요: 직원 및 서비스
Nice location, decent hotel
The rooms were decent but I wish they steam clean the carpets as they appeared dirty. They are excellent hosts, very warm, friendly and helpful. The hotel itself is in decent shape and is in an excellent location to start a mile long trek to Aira Force and Ullswater. Ideal if you are a young family with kids, who can't do long treks. Breakfast is decent but I wouldn't recommend the dinner; better to go to Keswick for dinners.
2017년 5월에 3박 숙박함

8/10 - 좋아요

Des

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in good location.
Very friendly and helpful young staff. Internet good in public areas but very patchy in room (2). Hotel clean and good facilities in a lovely location. Only negative was that I found the food very expensive based on one simple meal I had.

10/10 - 훌륭해요

AJ 님, LONDON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel in scenic surroundings
Well maintained, clean and big rooms with large shower rooms. Very welcoming and helpful staff ( Thanks Ania and Simon!) Would recommend highly and come back again for holidays.