테라스/파티오
예약 가능 여부 확인

에코-호텔 펜션 알레마나 여행 후기

3 out of 5
에코-호텔 펜션 알레마나
Calle Tandapata 260 San Blas, Cusco, Cusco

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 197개 이용 후기 중 149개" "
평점 8 - 좋아요. 197개 이용 후기 중 34개" "
평점 6 - 괜찮아요. 197개 이용 후기 중 10개" "
평점 4 - 별로예요. 197개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 197개 이용 후기 중 0개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

SUNGHYUN 님, 브라질

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
완벽함
리셉션의 세심한 관광일정 설명과 호텔관리가 완벽했음, 샤워꼭지가 부실하다고 애기하고 나갔다 오나 교체되어 있엇음. 아침식사 정말 완벽함.

10/10 - 훌륭해요

Bret

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really enjoyed my stay. The staff was friendly and the area was clean and safe.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

jianli

2024년 1월에 5박 숙박함

6/10 - 괜찮아요

Cecile

2022년 9월에 3박 숙박함
답변 제공: yolanda 님, 2022년 9월 22일
Cecile fue una huesped muy tranquila lo que si decepciono , la razon es que al parecer ella no sabia que nostros el hotel no podemos cancelar ninguna reserva de ningun uesped y ella insisitio para que nosotros lo hicieramos . Explicandole y enviandole el numero de telefono lo puedo hacer . lamento mucho que por esa razon tal vez ella ya no le parecio que hotel fuera bueno.

10/10 - 훌륭해요

Laurence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Résidence très agréable sur Cuzco Bien située à 10mn de la place centrale Accueil chaleureux, Yolanda est attentive et efficace
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Laurence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A recommander
Hotel très accueillant et bien situé. Très belle vue sur Cusco. Magnifique petit déjeuner. Personnel attentif et très serviable. À recommander
2022년 4월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
By far the worst hotel we stayed in Peru
Thanks god we only booked this place for one night. Staff there did not speak English except one guy but he wasn't there 24 hours. I was expecting them to help with my luggage but that did not happen. They were not very friendly. We paid for a plus room but it does not have a city view as requested. Beds are small and uncomfortable. Bathroom is small and stuffy. No toiletry items provided. Nice view at the breakfast area in a different building but we did not try the breakfast so cant comment on that. Overall, we did not enjoy our stay there and will not recommend this place. For the same price they charged, we could easily get something a lot better. At least better attitude and hospitality.
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 3박 숙박함
답변 제공: Elena Sánchez 님, 2019년 12월 6일
Muchas gracias por su puntuación y por haber elegido el Hotel Pensión Alemana.

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The property looks beautiful but the beds are hard as a rock and the pillows are flat. On top of that we would run out of soap or toilet paper and had to ask for it to be replaced instead of it being done when the room was cleaned. Unfortunately I wouldn’t recommend.
2019년 9월에 1박 숙박함
답변 제공: Elena Sánchez 님, 2019년 9월 13일
Good morning, we are sorry for the inconvenience you had in the hotel, on the other hand I thank you for giving us your comments because this will allow us to improve the service we provide to our guests.

10/10 - 훌륭해요

Ramona Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best place for Cusco
The experience at Alemana was great. They have also kept our bags when we went to machu picchu for 2 days and we found them back in our room. We also used the laundry service which was great! Totally recommend!
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un muy buen hotel en barrio San Blas en Cuzco
Es un muy buen hotel con excelente servicio El equipo que trabaja es muy dedicado y resuelve todo. Excelente vista del lugar de desayuno, además de un muy bien desayuno. Muchas escaleras en el hotel, en caso de trasladar valijas pesadas pedir ayuda en conserjería
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

Ramona Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would totally recommend
The 2 nights stept here were the best in South America. We really enjoyed the welcoming staff, the cleanliness and the breakfast. The location of the place is ideal in Cusco as you do not have to go uphill too much. We also used the laundry service from the hotel which was also really good.
2019년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr nettes B&B mit tollem Cafe mit Ausblick, das als Frühstücksraum genutzt wird. Der beste Blicjk auf die Stadt. Leider verursacht die Straße mit Pflaster jede Menge Lärm in der Nacht.
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Superbe pension, tres jolie, accueillante, sympatique, familiale, tres bien situee (pour qui n'a pas peur de grimper!) , vue superbe de la cafeteriat, jolie salle de repos. A recommander sans hesiter.
2019년 6월에 1박 숙박함
답변 제공: Elena Sánchez 님, 2019년 7월 13일
Thank you very much for your comments, this helps us to continue improving the quality of service we give our guests.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Tiene espacios comunes bonitos, como sus jardines, por otro lado ne toco una habitacion en el sotano, con una pequeña ventana que tiene como vista un muro de concreto a diez centimetros, lo que podria calificar como una masmorra.
2019년 5월에 4박 숙박함
답변 제공: Elena Sánchez 님, 2019년 7월 18일
Buenos días, gracias por su comentario. Probablemente le toco la única habitación Simple Standart que tenemos en todo el hotel, sin embargo si la habitación no le agradó podría habernos comunicado sobre esto, y nosotros habríamos hecho los cambios pertinentes para darle otra habitación. Agradecemos sus comentarios porque esto nos ayuda a mejorar en nuestros servicios.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Very friendly staff in the Hotel and a exzellent breakfast.
2019년 3월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolles Blick auf Cusco beim Frühstück. Welcomedrink inkl. Toller Flughafen Transfer zu geringem Preis. Nichts für Menschen mit Gehproblemen. Unterkunft liegt am Hang und man muss viele Stufen laufen. Aber es ist es wert.
2019년 1월에 2박 숙박함
답변 제공: Elena Sánchez 님, 2019년 1월 22일
Thank you very much for your comment, this helps us to continue improving our service.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
It is locales so dar away
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay, awesome location, would stay again at this hotel
2018년 11월에 2박 숙박함
답변 제공: Elena Sánchez 님, 2018년 12월 4일
Thank you for your comments about the hotel, this will help us to improve our service.

6/10 - 괜찮아요

Greg 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Mixed experience. Staff was friendly and helpful and the hotel is clean. Transportation access to the hotel is not easy. Not recommended for people with accessibility issues. (property is full of stairs). No central and reliable heating system in the room (only an electric heater). It is very cold in the morning and at night. No heating in the bathroom. Cold water in the sink. Warmer water in the shower (you have to wait). We were 2 people traveling and ask for 2 separate beds in the reservation. We got a room with 3 beds, although nice view. We asked for a quiet room. There was noise until 1:00am and again from 5:30am from the street. In-room safe is not attached to the furniture or wall, so anybody walking in can just pick it up and take it. Not convincing and although staff was helpful trying to accommodate and we did not feel unsafe, we felt that this is not an real and reliable in-room safe service, so felt mislead by Expedia listing this. Breakfast is very basic (poor) and limited and you have to wait, refill is slow. I think Management should increase the F&B budget and buy at least some ham and cold cut. If you are on low budget and want something clean, basic and you have no problem to put up with some inconveniences, it will be OK for you.
2018년 11월에 2박 숙박함
답변 제공: Elena Sánchez 님, 2018년 11월 12일
Thank you for your comments on our services, this will help us improve.

8/10 - 좋아요

Therese 님, Florida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We weren’tthere very long. Just one night. Staff was wonderful. The hotel has flower gardens all around and old wooden floors that bring character. Wish we would had discovered it sooner.
2018년 9월에 1박 숙박함
답변 제공: Elena Sánchez 님, 2018년 9월 28일
Thank you for your words, this helps us to continue to improve the quality of service we provide our guests.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay while in Cusco
Stayed at the Pension for a total of 3 nights (2 to tour Cusco and 1 more before heading back to Lima and to home). Overall, the hotel was good. Clean, if simple, rooms. Good food. Quiet (relative to other places) location and helpful staff. Only downside was some of the nickel and diming that they did. Any extra fees (taxi, tours, water, food) all had to be paid in cash (sols only accepted) which they do to avoid the Visa fee. As someone who does not carry much cash around, this was quite inconvenient and I was fortunate that my ATM card worked nearby. Also, during my return visit, there was no water in the room (previously 2 bottles for each night). When I went to the front desk to get some, I was informed that I did not qualify for free water as I was a previous guest (guess they didn’t have to impress me).
2018년 9월에 1박 숙박함
답변 제공: Elena Sánchez 님, 2018년 11월 12일
Thank you for your comments on our services, this will help us improve

10/10 - 훌륭해요

sue

great stay at B&B Pension
my stay here was amazing,,,the staff was so helpful..and being in a different country and coordinating the ins and outs of traveling from point to point was super...the room was very comfortable and a great view of cusco!!! i would stay there or recommend this place to anyone--and very close to the armas square..
2018년 9월에 1박 숙박함
답변 제공: Elena Sánchez 님, 2018년 9월 28일
Thank you for your words, this helps us to continue to improve the quality of service we provide our guests.

10/10 - 훌륭해요

sue

Great place to stay in Cusco
I thoroughly enjoyed my stay at Pension Alemana! All of the staff there are so courteous and helpful. The room was very comfortable, my room overlooked the garden. The terrace outside overlooked the city of Cusco. The location was great also, within walking distance of armas square and all the wonderful cathedrals and places of interest in Cusco. I would highly recommend this hotel to anyone staying in Cusco!
2018년 9월에 1박 숙박함
답변 제공: Elena Sánchez 님, 2018년 9월 12일
Thanks for your comments, this helps us to continue improving our services.

10/10 - 훌륭해요

Lene 님, Taastrup Denmark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean hotel. Very nice and helpfull staff. Lunchboxes are provided even at very early hours.
2018년 7월에 6박 숙박함
답변 제공: Elena Sánchez 님, 2018년 9월 12일
Thanks for your comments, this helps us to continue improving our services

10/10 - 훌륭해요

H 님, Colorado

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely beautiful location and view. Lovely gardens, close to everything and fantastic shower! Be prepared as it is on a hillside so best to be fit to enjoy the strolls into and from city center. Highly recommend! Breakfast is lovely too....
2018년 6월에 2박 숙박함
답변 제공: Elena Sánchez 님, 2018년 6월 20일
Thank you for your good comments, this allows us to continue improving in the service we provide to our customers.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel cómodo, con vistas estupendas desde la cafetería y terraza. Tienen detalles como fruta e infusiones gratuitas en el hall. Está en una calle muy bonita al final del barrio de San Blas, viene muy bien para visitar las ruinas de Sacsayhman. El único inconveniente que le veo es el acceso en taxi, algunos taxistas ponen problemas por lo complicado de circular en el barrio y la vuelta que hay que dar cuando cierran la plaza de armas los fines de semana
2018년 5월에 2박 숙박함
답변 제공: Elena Sánchez 님, 2018년 6월 2일
Muchas gracias por sus comentarios acerca del hotel, esto nos ayuda a seguir mejorando en el servicio que brindamos a nuestros clientes.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel Great location
Awesome extra thoughtful details - tea, fruit Friendly staff Great location Cozy and well decorated ! Great breakfast view and delicious food!
2018년 3월에 2박 숙박함
답변 제공: Elena Sánchez 님, 2018년 5월 29일
Thank you very much for your good comments about the hotel, this helps us to keep improving the service we provide to our guests.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A bit of a hike...
...but well worth it. Helpful staff, interesting design and layout, and all-in-all, a very nice experience.
2018년 3월에 2박 숙박함

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A wonderful location and delicious breakfast!!
The Pension Alemana is in a great loction, part of San Blas neighborhood. It has beautiful grounds and a wonderful breakfast. It was delicious. The rooms were simple, but cozy. The gardens are beautiful. The staff was flexible with letting us leave our luggage for when we had to checkout out late to catch and overnight bus and letting us use the facilities till then as well. We had a wonderful stay here and would stay again.
2017년 12월에 3박 숙박함

10/10 - 훌륭해요

Sameera 님, California

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location and great staff
We stayed here for 3 nights. Had to check in by 6am. Front desk were very friendly and got our room ready even though it was ahead of the usual checkin time. Breakfast area gives full Cusco city view. This place is walkable to the main San Francisco square and other plazas. Had super comfortable stay here. Highly recommend this place to anyone visiting Cusco.
2017년 11월에 3박 숙박함
답변 제공: Elena Sánchez 님, 2017년 12월 12일
We are very happy that you have had a pleasant stay, your words commits us to continue providing a good service to our guests.

10/10 - 훌륭해요

Annie 님, Panamá

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Maravilloso
La habitación hermosa, calida y con todo lo necesario para hacer la estadia placentera. Tiene vista a la ciudad y montañas, restaurante bello y delicioso, unas areas de descanso común muy agradables y hasta calefacción.
2017년 11월에 1박 숙박함
답변 제공: Elena Sánchez 님, 2017년 11월 16일
Muchas Gracias por su comentario, esto nos ayuda a seguir mejorando con nuestro servicio.

10/10 - 훌륭해요

c 님, canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really enjoyed this hotel
The location is great. Only 10 min walk to the Plaza de Armas, but on a very quiet street in Las Blas. The room was a nice size and very charming. The staff is very helpful and make you feel like they are really happy to have you as a guest. Yes, it took some work to get a smile from the lady at the reception when we arrived in the evening, but she is nice once you break the ice. We started out in a hotel just off the Plaza de Armas that was very noisy, dark and impersonal, and were very happy to switch to Pension Alemana. Would definitely recommend.
2017년 10월에 2박 숙박함
답변 제공: Elena Sánchez 님, 2017년 11월 14일
Thank you for your comments , yours words help us to improve our service.

10/10 - 훌륭해요

Dani 님, München

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top Unterkunft!!
Eine wunderschöne Unterkunft in perfekter Lage. Sehr freundliches und hilfsbereites Personal. Saubere Zimmer, sehr gutes Frühstück und eine Teeküche, die immer mit ausreichend Tee, heißem Wasser und frischen Früchten bestückt ist. Wir haben von 6 auf 12 Nächte verlängert und wären, wenn möglich, noch gerne länger geblieben. Mein Geheimtip (den ich nur ungern verrate;-)!
2017년 10월에 6박 숙박함
답변 제공: Elena Sànchez 님, 2017년 10월 26일
Thank you very much for your preference, it was a pleasure to attend to you at the hotel. See you soon.

10/10 - 훌륭해요

Joan 님, Barcelona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent option to stay in Cuzco
The best of this hotel is how helpful and kind are the owners and the Staff. They helped us in organizing one tour. Check with them before booking expensive tours with other companies online. The views over Cuzco are amazing. There is a nice restaurant on the top. 100% recommended.
2017년 8월에 1박 숙박함

8/10 - 좋아요

Lise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 2박 숙박함

8/10 - 좋아요

Melody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Hotel is nice but it is uphill, about 15 mins walk from the main square. Not all staffs speak English. One we needed to use a translation apps to help, but somehow he still made a mistake for our packed breakfast. Hotel can arrange packed breakfast if you leave early for your tours. Hot shower. Room with heater. Comfy bed.

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pension über den Dächern von Cuzco
Nette Pension, mit tollen Ausblick aus der Cafeteria. Gutes Frühstück und guter Service

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect hotel in Cusco
Clean, charming, comfortable, very lovely breakfast, and lovely and helpful staff. Great location, in walking distance to everything we wanted to see. Wouldn't hesitate to recommend it.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr zu empfehlen!
Wir würden die Pensión Alemana jederzeit weiterempfehlen! Die Lage ist super um Cusco zu Fuß zu erkunden. Auch wurde uns vom Hotel das tolle Restaurant Pachapapa am Platz San Blas empfohlen, dass man auf jeden Fall besuchen sollte. Während unserer Trekkingtour war es auch kein Problem das Gepäck 4 Tage im Hotel zu lassen. Alles in allem toller Service!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolles Stadthotwl
Ruhig aber trotzdem zentral gelegen. Großartiger Blick vom Frühstücksraum.

8/10 - 좋아요

Werner 님, Berlin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
sauberes Hotel in zentrumsnähe
Das Hotel war sauber, ordentlich geführt, das Personal war sehr nett und hilfsbereit. Der Innenhof sehr schön gestaltet. Die Lage war gut (zwischen San Blas und Zentrum) und trotzdem ruhig

8/10 - 좋아요

Mike 님, Toulouse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très agréable séjour
Hotel très bien situé dans un quartier agréable. Personnel accueillant et disponible. Chambre spacieuse et propre. Un peu de bruit cependant.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente Hotel en Cusco
Excelente Hotel, Personal de la recepcion y de la cafeteria muy amable, sitio estrategico cerca de la Plaza de Armas, cerca a restaurantes y sitios de artesanias. Recomendado

10/10 - 훌륭해요

Ang 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A real gem
We stayed here for 4 nights in total (2 before our Inca Trail and 2 after) and it was our favourite by far. The staff were friendly and helpful, the room was comfortable, clean and attractive and the setting was gorgeous. We loved the little garden and the views from the rooftop cafe. The food was fresh and tasty. A bit of a walk up the hill (good altitude training!) but very pleasant. We loved Cusco, we loved Pension Alemana and we will definitely be back soon.

8/10 - 좋아요

Carolina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

lisa 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We really enjoyed our stay here. Great hospitality, clean rooms, and the staff was very friendly and accommodating. We really enjoyed staying in the San Blas neighborhood and would highly recommend Pension Alemana.