We are in a long trip and booking our hotel rooms according to info given on the Internet. Unfortunately, some of the hotels are giving wrong info and pictures on the hotels.com pages. Actually, some of the hotels are cheating us. This hotel Superior Room information was as "overlooking garden and balcony"... And some pictures you love it... When we arrived at the hotel, we have seen that the room is at the base floor, no window overlooking the garden and no balcony at all... When I have complained about the room the reception clerk told me that "we have no room like that with balcony and overlooking to garden, hotels.com inserted wrong info, you must talk with hotels.com, not with us"... Finally, the room info was absolutely wrong... Actual room was just like a jail room. No windows to see outside. When you get in the room and closed the door than you feel like you are in a jail...Superior jail room... The room at the base floor and never see the sunlight It is so cold and no any kind of heating system... Freezing all night. Plus, very noisy during the night. Some people above your room walks forward/backward in the very early morning. No way to sleep. Just stay away you are looking a room a little bit large, you want to see something through a window and without noise during the night... Think twice...