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하툔 인티 클래식 여행 후기

3 out of 5
하툔 인티 클래식
Av. Pachacuteq S/N, Edificio Santa Lucia Dpto 303, Machu Picchu, Cusco

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 116개 이용 후기 중 39개" "
평점 8 - 좋아요. 116개 이용 후기 중 47개" "
평점 6 - 괜찮아요. 116개 이용 후기 중 20개" "
평점 4 - 별로예요. 116개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 116개 이용 후기 중 6개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

9.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

Yoshihiro

2023년 10월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Patricia Zulema

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Anuncian hotel de 5 estrellas Tienen 3 velitas chiquitas las prendimos y se nos quemó una punta de una toalla muy usada y no la cobraron en 45 soles Habíamos dejado a las 10:00 AM el cuarto Con nuestras Maletas guardadas y nos cobraron el hotel muy feo con desayuno nada apetecible sin servilletas Perdón pero no es como lo anuncian en la página Aguas Calientes Peru
2022년 1월에 1박 숙박함

2/10 - 너무 별로예요

victor

2021년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함

10/10 - 훌륭해요

Jon S.

좋아요: 청결 상태
Very nice property and extremely helpful staff.
Located near the hot springs and uphill from the train.
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함

8/10 - 좋아요

Roberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Confortável
Quarto muito confortavel com uma bela vista da cobertura, durante o café da manhã. Atendentes simpáticos
2019년 8월에 1박 숙박함
답변 제공: Manuel RH 님, 2019년 8월 31일
Gracias por tomarse el tiempo de hacernos saber que estamos brindando un buen servicio. Saludos!

8/10 - 좋아요

Chandler

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Customer service amazing
Great location & staff. Clean rooms. Comfy pillows. Great customer service, picked up bags at train station for us! Can be a little loud at night.
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice rooms, great view from breakfast room with nice continental buffer
2019년 4월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
En general aceptable. El hotel cuenta con muy pocos servicios, aunque por supuesto resulta casi imposible que alguien pase más de 1 noche en Aguascalientes. El WiFi casi no existe en las habitaciones y es lento en el lobby. El personal del hotel no es amable, pero tampoco grosero. Simplemente no realizan mucho esfuerzo. Las habitaciones están limpias, lo mismo que los baños, que se agradece mucho, pero las vistas son horrorosas, y en las noches es muy difícil descansar por el ruido de fiestas o bares. Aceptable, pero creo que hay mejores opciones.
2018년 12월에 1박 숙박함
답변 제공: Team Hatun Inti Classic 님, 2018년 12월 31일
Estimado Huésped: Su opinión para nosotros es importante por lo que tomaremos en cuenta en mejorar en lo que respecta a nuestros servicios. Gracias por habernos permitido ser parte de su experiencia.

8/10 - 좋아요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 1박 숙박함
답변 제공: Hatun Inti Boutique 님, 2018년 12월 3일
Estimado Simón: Su comentario para nosotros es importante, esto nos permite mejorar cada día más.

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gets You Off and Hiking
This hotel is an easy walk from the train station and will provide provide you with a good venue for your hike or bus trip to Machu Picchu. The staff are super helpful and one of the best features is that they will meet you at the train station with your luggage for departure!
2018년 10월에 1박 숙박함
답변 제공: Hatun Inti Boutique 님, 2018년 10월 24일
Dear Steven: For us your opinion is important because we take into account your comments to continue improving in our work as a team and provide a service that meets your expectations.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
We were a bit disappointed. The room lacked some itens we judged that would be in there considering the price of the hotel: safe and minibar. The floor was too cold and we felt as if in some sort of hut, because of the partially wooden ceiling. The pros: the complimentary water bottles and the lobby tea service were nice, as well as the restaurant area. The hotel is well placed, with many restaurants around it. As almost everything in Machu Picchu Pueblo / Aguas Calientes, it is located on a hill and it gets tiring walking up and down to get to the hotel.
2018년 9월에 3박 숙박함
답변 제공: Team Hatun Inti Classic 님, 2018년 10월 6일
Dear Guest: Your opinion is important for us for improve every day. Kind regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Team Hatun Inti Classic 님, 2018년 9월 22일
Dear Guest: Thanks for your opinion, for us is very important. Kind regard

8/10 - 좋아요

Simone

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bem localizado
Café da manhã delicioso. Não tem ar condicionado, talvez no verão seja muito quente.
2018년 9월에 1박 숙박함
답변 제공: Team Hatun Inti Classic 님, 2018년 9월 24일
Estimada Simone: Para nosotros es importante su comentario para seguir mejorando nuestros servicios. Tomaremos en cuenta su sugerencia.

8/10 - 좋아요

NYLA 님, New York, NY

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
This was a very nice modern and centrally located hotel. The staff was great. The room and bathroom were clean and comfortable. The bathroom was pretty small but it had a nice shower and sink area. Instead of bottles of soap, they have prefilled bottles of liquid soap/gel that are hanging near the sink and in the shower. The only down part was that our window faced a wall and the bathroom had a glass window that face the hallway and could be opened from the hallway. We placed a hanger in the space so that it couldn't be opened from outside.
2018년 9월에 1박 숙박함
답변 제공: Team Hatun Inti Classic 님, 2018년 9월 14일
Dear Nyla, we appreciate your comment and we will take your recommendations into account, it has been a pleasure to have your visit.

8/10 - 좋아요

Alexander 님, Bend, OR

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is located in the center of the very busy town, and is a solid option for a short stay on your way to Machu Picchu. The main isues we had with the hotel is bad smells, mostly coming from the streets, which are poorly isolated by the windows and create an unpleasant experience. Expect that, the staff, even though not really English speaking was indeed helpful, the breakfast served from early in the morning helps you to get to Machu Picchu by sunset. OK experience overall.
2018년 8월에 1박 숙박함
답변 제공: Team Hatun Inti Classic 님, 2018년 9월 14일
Dear Alexander, your opinion is very important to us, we are committed to improve and take your recommendations into account. Thank you for your visit.

8/10 - 좋아요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 5박 숙박함
답변 제공: Team Hatun Inti Classic 님, 2018년 8월 6일
Dear Melanie: Thanks for your opinion.

8/10 - 좋아요

ROSANA CRISTINA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bom hotel.
Apesar de pouco tempo no hotel, cheguei tarde para o check in e saí cedo no check out, pois intenção era conhecer Machu Picchu, mesmo no pouco tempo, percebi os funcionários muito solícitos, não havia falado nada sobre o horário de chegada e, na estação ao chegar, me deparei com plaquinha com meu nome e, o funcionário para me ajudara subir com a mala. Fora me entregarem a mala na estação no dia de embarque(para eu não ter que ir lá no hotel recolhê-la. O café da manhã é bom e começa bem cedo. O wi-fi, creio que seja em todo o pueblo, é ruim mesmo!
2018년 7월에 1박 숙박함
답변 제공: Team Hatun Inti Classic 님, 2018년 8월 6일
Estimada Rosana: Le agradecemos por permitirnos ser parte de su experiencia de viaje. Para nosotros su opinión es importante.

6/10 - 괜찮아요

Doreen 님, Canada

좋아요: 직원 및 서비스
In the Heart of the town
From my room the outside noise was veryVERY loud and went on until the early morning. There were no amenities at all not even a small bar of soap. On the plus side the staff was helpful.
2018년 7월에 1박 숙박함
답변 제공: Team Hatun Inti Classic 님, 2018년 8월 6일
Dear: For us your opinion is important we will take your observations into account. The rooms have liquid soap, shampoo and reconditioner in all the rooms, I do not think you could notice it. We will keep improving!

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
If you stay here, keep your valuables on you.
I would have given this hotel perfect ratings, except for the super sketchy incident that took place when we were at breakfast one day. We went up for breakfast and the employee asked for our room number (not that uncommon in Peru/other countries we have been to). We told her and then ate our breakfast. We ate rather quickly because we wanted to get back to grab our backpacks and head out on our hike. As we were headed back down the stairs (probably 10-15 minutes spent at breakfast), we saw a man close our door and go around the corner of the dead end hallway into another room, leaving our door unlocked in the process (we had DEFINITELY locked it when we left). We went inside our room and nothing seemed to be disturbed (probably because we had returned so quickly). I could see the man peeking around the door of another room waiting for us to enter so he could leave; I went in the room and closed the door while my husband waited in the hallway. We were able to get the man's name and see his face, with the intent to report this employee to the front desk on our way down the stairs. When we got down there, it turns out that it was the front desk employee who was rummaging through our room! With this experience, I will never stay at this hotel again and also would not recommend it. It was stellar in every other feature, but had we stayed at breakfast longer, we could have potentially lost important items permanently due to the poor hiring strategies of the Hatun Inti Classic.
2018년 6월에 2박 숙박함
답변 제공: Hatun Inti Classic 님, 2018년 7월 17일
Dear Euragan: We understand the disappointment that you have had with our services, but in honor of the truth you know that things did not happen as you indicated. The hotel has a safe at the reception, so the staff recommends that if you have valuables they should be left in the hotel safe. Recommendation made to all our guests to provide all the guarantees and security that our hotel offers. The staff that you saw entering the room continued, went up to help a passenger who requested it and was the auditor on duty who came up and helped the passenger and immediately down to continue performing their duties, at that time is the only staff along with the dining staff that are in the hotel 04:30 am) The dining room staff has the process of asking the room number to control which people went up to have breakfast We have a select staff who works with us identified with the company for years and in which we trust fully in their honesty. You left the room locked and went up to our dining room carrying it with you. Such and which images are shown. The cameras could not be shown immediately because they need a password to enter and it is only managed by the person responsible for systems. Which is also reported to your agency. The systems area offered the images the following day, which were offered to him so that he could see them and if they were not enough he made the corresponding report, echo that our supervisor offered to accompany her and was not accepted by his person. We respect your opinion and if you review we do not have any kind of these comments during all these years that we have been operating, your case was the first and I am sure that it will be the only one

4/10 - 별로예요

Ross 님, Los Angeles

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very noisy until late night. No hot water for most of the times. Good Location.
2018년 7월에 2박 숙박함
답변 제공: Hatun Inti Classic 님, 2018년 7월 12일
For us your opinion is important. We will improve the indicated points. Thank you for allowing us to be part of your travel experience.

8/10 - 좋아요

Alison 님, SF, California

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel. Nice staff. Breakfast could use some help. Overall, nice place.
2018년 7월에 2박 숙박함
답변 제공: Hatun Inti Classic 님, 2018년 7월 12일
Dear Alison: Thank you for your comment that makes us improve our services every day.

8/10 - 좋아요

Lois 님, CO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was clean and had that classic charm- white plaster walls, dark wood beams. Situated on a corner with good restaurants. It was noisy at night. I would stay again!
2018년 6월에 2박 숙박함
답변 제공: Hatun Inti Classic 님, 2018년 7월 12일
Thank you for letting us be part of your travel experience. And we will be happy to have it again at our hotel!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, nice breakfast (starting at 4:30, which is very useful if you want to catch an early bus to Machu Picchu), comfortable bed.
2018년 6월에 1박 숙박함
답변 제공: Hatun Inti Classic 님, 2018년 7월 4일
Dear Guest: Thanks for your comments for us is very important your opinion.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Terrible experience
We were initially charged less for one night and the manager called us to pay a difference for what we should have paid. We were overcharged and the bathroom was not working, there was water coming from the floor and they still wanted more money. They finally moved us to another room that was smaller and had very few amenities. We were exhausted from a long walk and expected better service. Overall a very bad experience.
2018년 7월에 1박 숙박함
답변 제공: Team Hatun Inti Classic 님, 2018년 7월 4일
Dear guest: Your opinion for us is important because it allows us to know the weaknesses that we have as a company. We are very sorry that your travel experience with us has been bad. I know that in the near future we will be able to overcome all these inconveniences that you indicate.

6/10 - 괜찮아요

Carlos 님, L.A.

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Okay hotel
Rooms were tiny. Bathrooms were small. The room smelled musty. I think most hotels in Aguas Calientes are about the same. If you want better, pay for the 4 and 5 stars hotel.
2018년 6월에 2박 숙박함
답변 제공: Hatun Inti Classic 님, 2018년 6월 30일
For us, your opinion is important. We regret not having met your expectations, we will work more on that.

8/10 - 좋아요

MARIA 님, Texas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pictures are great!! Over all the hotel was pretty good. It was very clean and the staff was very helpful. They will hold your luggage so that you will not have to drag it around town until your train leaves in the afternoon. They will even take it to train station for you before departure. Breakfast consists of cheeses, breads, fruits, eggs, cereals, coffees and teas. The room it'self was kind of small but it was modern with really good cable and internet. Great Shower. What I did not like was that the building is built of cinder block which means that every little noise will probably echo. our room was located just under the kitchen and they start at 3:30 a.m. We had to get ear plugs. I would recommend avoiding this room. Seems like all the hotels are going to be built the same way in this area.
2018년 6월에 3박 숙박함
답변 제공: Hatun Inti Classic 님, 2018년 6월 21일
Dear Maria: Your comment to us is important, we will take your recommendation into account and we will do our best to improve this point.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice hotel, but slightly pricey
Nice hotel. Awesome morning breakfast. Conveniently bring bags to train station after hiking day at Machu Picchu, no need to return to hotel to claim them. But WiFi doesn’t work in the rooms and slightly pricey for what the hotel offers.
2018년 6월에 1박 숙박함
답변 제공: Team Hatun Inti Classic 님, 2018년 6월 10일
Dear Guest: Thanks for share your experience with other guest for us is very importan your opinion.

10/10 - 훌륭해요

Velu 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff. Good location.
2018년 6월에 1박 숙박함
답변 제공: Team Hatun Inti Classic 님, 2018년 6월 10일
Dear Velu: Thank you for allowing us to be part of your travel experience

10/10 - 훌륭해요

Grant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good with great breakfast
Great location for dinners/lunch. People at reception were very nice. Breakfast was really great
2018년 6월에 1박 숙박함
답변 제공: Team Hatun Inti Classic 님, 2018년 6월 8일
Dear Grant: Your comments is very important for us. Thanks!

10/10 - 훌륭해요

Therese

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service - great hotel
Would recommend this to anyone who wants great service and comfy beds in Aguas Calientes. The breakfast area/ restaurant on the 7th floor is amazing, you have the view of the whole city. There is two Hatun inti hotels in the town, we accidentally went to the wrong one and they had a nice bell boy come to help us carry our bags to the correct hotel, great service. We also experienced that we could trust the staff, as we left a wallet in the room and had to have them ship this to our next hotel, wow! :)
2018년 6월에 2박 숙박함
답변 제공: Team Hatun Inti Classic 님, 2018년 6월 10일
Dear Therese: We strive to provide you with the service you deserve. Thank you for your opinion that it is important for us to keep improving.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Noisy and Basic but Impecable
We were deceived by advertisement. We thought that because it was supposed to be near the hotsprings, it would be a calm and quite hotel. No such thing. The hotel is located near loud and noisy shops and restaurants. Additionally, despite appearances, it is a very basic hotel: we had just come back from doing the Inca Trail and I wish I would have found a nice bathtub. That said, we were pleased with the cleanliness, the excellent attention, and the nice breakfast area with panoramic views.
2018년 5월에 1박 숙박함
답변 제공: Hatun Inti Classic 님, 2018년 6월 7일
Dear Guests: We appreciate your opinion and we take your suggestions into account. We regret that the noise around us has not been pleasant your stay. Thank you for allowing us to be part of your experience.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
perfect location, great staff, great breakfast
2018년 5월에 1박 숙박함
답변 제공: Hatun Inti Classic 님, 2018년 6월 6일
Dear guest: Thank you for letting us be part of your travel experience. Your comment is important for us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place, close to everything. Staff was friendly and attentive. Breakfast was amazing and it starts at 4:30 am so you can catch the early bus to Macchu Picchu.
2018년 5월에 2박 숙박함
답변 제공: Hatun Inti Classic 님, 2018년 6월 6일
Dear guest: Your comment is very important for us. Thanks for share your opinion with other guest.

8/10 - 좋아요

SERGIO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bom hotel
O hotel está bem localizado em Aguas Calientes. O atendimento é cordial e os quartos tem o conforto necessário. O banheiro deixa um pouco a desejar.
2018년 5월에 1박 숙박함
답변 제공: Hatun Inti Classic 님, 2018년 6월 3일
Estimado Sergio: Gracias por dejarnos ser parte de su experiencia de viaje, para nosotros su comentario es importante para poder mejorar la atención y servicio de nuestro hotel.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfy with friendly staff
Hatun Inti Classic was a great hotel. It was clean and comfortable. The location was near the Machu Picchu bus stop and train station. The front desk staff was the most amazing part. My husband got food poisoning (from Cuzco, most likely) and the staff allowed him to sleep on the lobby sofa even after we had checked out. They even gave us silverware to eat our dinner in the evening while we waited for our train. I’d highly recommend this hotel for anyone visiting Aguas Calientes.
2018년 5월에 1박 숙박함
답변 제공: Team Hatun Inti Classic 님, 2018년 6월 1일
Dear guest: Thank you for leaving us your comment and allowing us to be part of your travel experience. This makes us strive every day to cover all your expectations.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Great hotel, clean and comfortable. Very nice and helpful staff. They also keep your baggages after check out and bring them to you at the train station before you leave at no extra charge.
2018년 5월에 2박 숙박함
답변 제공: Team Hatun Inti Classic 님, 2018년 5월 29일
Dear guest: Thank you for letting us be part of your travel experience and sharing this with other guests. Your comment makes us continue striving to continue providing quality service for you.

6/10 - 괜찮아요

Joseph

좋아요: 청결 상태, 객실의 편안함
Poor wi-fi, but otherwise service, comfort, cleanliness all decent.
답변 제공: Hatun Inti Classic 님, 2018년 4월 25일
Dear Joseph: Dear Joseph: For us it is important your comment, we regret that the wifi has not been able to live up to your expectations. It is a problem in the area, in all Machupicchu the Wifi is unstable. We also hope that this improves. Best regards Team Hatun Inti Classic

10/10 - 훌륭해요

Ana Paula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Team Hatun Inti Classic 님, 2018년 4월 21일
Dear Ana Paula: For us is important your comments, thanks!

10/10 - 훌륭해요

Renato

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Team Hatun Inti Classic 님, 2018년 4월 17일
Dear Renato: Thanks for your comments. We are happy to have been part of your travel experience.

10/10 - 훌륭해요

Luciana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: HIC 님, 2018년 4월 11일
Dear Guest: For us is important your comments for improve more our services. Thanks for your comments. Kind regards Hatun Inti Classic Team

6/10 - 괜찮아요

LUCIANA

좋아요: 직원 및 서비스
Somente, Ok!
O hotel é antigo e o quarto tinha cheiro de mofo. O café da manhã é fraco. Boa localização e atendimento.
답변 제공: HIC 님, 2018년 4월 13일
Estimada Luciana: Gracias por compartir su experiencia de viaje con otros huéspedes. Para nosotros su opinión es importante por lo cual tomaremos en cuenta lo observado. Machupicchu se encuentra en una zona húmeda por lo cual la humedad es un olor característico de esta zona. Esperamos haber sido parte de su experiencia de viaje. Saludos Cordiales, Equipo Hatun Inti Classic

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel close to Machu Picchu
The staff was so kind and accommodating! Beautiful breakfast!
2018년 4월에 1박 숙박함
답변 제공: HCI 님, 2018년 4월 11일
Dear Guest: Thanks for your comments, for us is important know that your stancy with us was great. Kind regards Staff Hatun Inti Classic.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 1박 숙박함
답변 제공: Y 님, 2018년 3월 1일
Dear Guest: Thanks for your conments! Kind regards Team Hatun Inti Classic

6/10 - 괜찮아요

Kevin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Late Breakfast
When a hotel states its breakfast start time time is 4:30, that does not mean you start to put items out at 4:30. We wanted to get in the bus line for MP early but breakfast was not completely put out even by 4:50, when we left. This was not a positive experience on our trip of 8 days and this was our highest price hotel in Peru.
2018년 2월에 1박 숙박함
답변 제공: Team Hatun Inti Classic 님, 2018년 3월 1일
Dear Kevin: Thank you for your comment that is important to us. We will take into account all your observations to improve even more for you. Kind regards Team Hatun Inti Classic

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great alternative in Aguas Calientes
We noticed the mixed reviews for this hotel and couldn't really understand the negative ones, based on our experience. The staff were extremely friendly and helpful. The rooms are a bit small, with limited storage space for suitcases/clothes. That's probably because most people are only in Aguas Calientes for a very brief stay to see Machu Picchu. It was fine for us. When some other folks came in we thought at first it would be noisy, but didn't hear them again. The room was comfortable, with plenty of hot water. The norm in much of Peru is to have no heater in the rooms, which means people would tend to close the window to warm it up. There was a musty smell when you closed the windows, but we live in a tropical climate so consider that normal. Others might find it a bit off-putting. The bed was very comfortable. Some packages include dinner, and their food is very good, And they start breakfast very early in the morning, so folks can catch the early train to MP. Staff brought our suitcases down the hill to the train station for us when we were leaving, which is a nice touch. Probably the biggest problem is that they need to give better directions on arrival. You end up wending your way through the market up a hill, which in our case was while it was raining. Without getting directions from a local, we would have never found it. Considering how expensive other places are, we found this to be a terrific alternative for our purposes.
2018년 1월에 1박 숙박함
답변 제공: Tean Hatun Inti Classic 님, 2018년 3월 1일
Dear William: For us your comment is very important. We are are happy that you share your experience with other guest. Thank you for making us part of your trip. Kind regards