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니뇨스 호텔 피에로 여행 후기

3 out of 5
니뇨스 호텔 피에로
Calle Fierro No. 476, Cusco, Cusco

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 41개 이용 후기 중 21개" "
평점 8 - 좋아요. 41개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 41개 이용 후기 중 3개" "
평점 4 - 별로예요. 41개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 41개 이용 후기 중 0개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
편리하나 위치가 불편함
좋았어요. 일단 조용하고 깔끔한 분위기가 편한함을 만들어 주네요. 아침 식사가 불포함 된게 조금 아쉬웠어요. ㅠㅠ

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kind and helpful staff. Comfortable room. Location was good, easy to walk to many restaurants and the main plaza. Only bummer is that doorbell is a bit loud, so you can hear when people buzz to be let in. However on that note, the property is safe and secure. Most importantly the hotel helps to support underprivileged children in Cusco so I was happy to choose this property over others. Would recommend!
2020년 3월에 2박 숙박함
답변 제공: Niños Hotel 님, 2020년 3월 11일
Dear client: We are so pleased you enjoyed your stay in our beautiful city of Cusco. We give much importance to our guests' well being, offering them a warm and family-friendly environment where to rest after their exhausting days! Moreover, by staying with us, you helped support the Niños Unidos Peruanos foundation that provides food, hot showers and educational tools to 600 underprivileged children of Cusco.So, thank you so much! We hope to have you as our guest again in the not distance future just to enjoy again the Niños Hotel Service. Best Regards

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함
답변 제공: Niños Hotel 님, 2019년 11월 30일
Estimada Andrea, Agradecemos su preferencia hacia nuestro hotel. Nos alegra que haya disfrutado de su estadía con nosotros. Esperamos vuelva en otra oportunidad. Saludos cordiales,

10/10 - 훌륭해요

Diego Norberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 3박 숙박함
답변 제공: Niños Hotel 님, 2019년 10월 13일
Estimado Diego, Muchas gracias por su preferencia hacia nuestro hotel, nos sentimos muy contentos al saber que disfrutó de su estadía con nosotros. Esperamos tenerlo en otra oportunidad. Saludos cordiales,

10/10 - 훌륭해요

yan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very friendly staffs, warm feeling, clean room. nice restaurant. highly recommend
2019년 8월에 3박 숙박함
답변 제공: Niños Hotel 님, 2019년 10월 11일
Dear Yan, Greetings from Niños Hotel, we appreciate very much you took the time to left your valuable comment. We feel very happy to know you enjoyed your stay with us. We sincerely hope ypu to come back in other opportunity. Have a great day! Kind regards Niños Hotel

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 1박 숙박함
답변 제공: Niños Hotel 님, 2019년 7월 21일
Dear guest, We are so pleased you enjoyed your stay in our beautiful city of Cusco. We give much importance to our guests' well being, offering them a warm and family-friendly environment where to rest after their exhausting days! Moreover, by staying with us, you helped support the Niños Unidos Peruanos foundation that provides food, hot showers and educational tools to 600 underprivileged children of Cusco. We sincerely hope you to come back in other opportunity So, thank you so much! Have a great day

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy cómoda la habitación para 4 personas, sólo un poco de ruido en la habitación ya que daba a la calle.
2019년 6월에 4박 숙박함
답변 제공: Niños Hotel 님, 2019년 7월 23일
Estimado huésped, Muchas gracias por su preferencia y hacernos llegar sus comentarios que nos ayudan a seguir adelante. Nos alegra saber que disfruto de su estadía con nosotros. Lamentamos si la bulla de la calle ocasiono algún malestar. Esperamos regrese en otra oportunidad. Que tenga excelente día,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: Niños Hotel 님, 2019년 5월 18일
Dear guest, Thank you very much for your preference, we feel very happy to know you had a nice stay with us. Kind regards, Niños Hotel.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très bon rapport qualité /prix, les chambres sont mignonnes, confortables et propres. Le personnel est très aimable. En plus, vous aider une association pour des enfants locaux em séjournant dans cet hotel! Allez-y!
2019년 4월에 2박 숙박함
답변 제공: Niños Hotel 님, 2019년 5월 18일
Cher invité, Merci beaucoup de nous avoir envoyé vos précieux commentaires qui nous aident à nous améliorer jour après jour et à fournir le service que chaque invité mérite. espérons que nous reviendrons une autre fois Cordialement,

8/10 - 좋아요

Sally

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, good location.
We stayed here as a base for a few trips. Hotel has a great atmosphere, the food in the restaurant is very good too! You can also get packed breakfasts for those early starts which is really useful.
2019년 4월에 3박 숙박함
답변 제공: Niños Hotel 님, 2019년 5월 16일
Dear Sally, Thank you very mcuh for share with us your valuable comments. We feel very happy to know you had a nice stay with us. We sincerely hope your to come back in other opportunity. Kind regards,

8/10 - 좋아요

Wai Ho

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay in the old town of Cusco
The hotel is in the historic centre of Cusco, not far from the main attractions in the old town. The room is cosy and comfortable. However, there is some problem with the hot water supply as it goes out very fast.
2018년 12월에 1박 숙박함
답변 제공: Niños hotel 님, 2019년 2월 14일
Dear Wai, Thank you very much for your preference and let us know your comments that definetely helps us to improve every day. We took notes about the inconvenience you mentioned regarding the hot water, thank you so much. We sincerely hope you to come back in other opportunity. Kind regards

10/10 - 훌륭해요

Carla Santana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lazer e promoção social
O hotel é muito aconchegante, a equipe é muito acolhedora e prestativa e o ponto alto do hotel é o trabalho social que eles desempenham junto aos moradores de Cusco. Fiquei encantada com o projeto. Conquistaram o meu respeito e admiração.
2018년 9월에 2박 숙박함
답변 제공: Niños hotel 님, 2018년 10월 26일
Querida Carla, Agradecemos o seu valioso comentário sobre a sua estadia conosco, estamos felizes em saber que eu gosto de ficar e que você pode saber mais sobre o trabalho social que fazemos onde ajudamos mais de 600 crianças de baixa renda da nossa cidade, você também nos ajudou a ajudá-los, obrigado por ele. Esperamos recebê-lo novamente em outra oportunidade Atenciosamente, Niños Hotel.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Soziales Hotel mit sehr nettem Personal
Das Hotel liegt praktisch im Stadtzentrum und man kann überall hin ohne Probleme laufen. Die Zimmer sind sehr schön hergerichtet nur sehr hellhörig. Das Personal war sehr freundlich und die Küche ist sehr gut. Der Innenhof ist wunderbar zum entspannen. Komme gerne wieder.
2018년 9월에 2박 숙박함
답변 제공: Niños hotel 님, 2018년 10월 25일
Lieber Gast, Danke, dass Sie sich die Zeit genommen haben, solch ein großartiges Feedback zu schreiben! Wir freuen uns, dass Sie einen schönen Aufenthalt im Niños Hotel hatten. Wir arbeiten hart, um einen hohen Standard zu halten und das Wohlbefinden und die Zufriedenheit unserer Gäste sind von größter Bedeutung. Wir hoffen, Sie in Zukunft wiederzusehen! Niños Hotel.

8/10 - 좋아요

Vanessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recomendable
Hotel sencillo pero bonito y agradable. El cuarto contaba con calefacción, lo que fue de gran ayuda dado el frío de la noche. Cuenta con un patio soleado, muy agradable. También un restaurante que forma parte del establecimiento. Deje mi maleta un día mientras me fui de tour. Fue de ayuda. El único bemol es que la conexión internet no llega bien a los cuartos. Buena ubicación!
2018년 9월에 1박 숙박함
답변 제공: Niños hotel 님, 2018년 9월 19일
Estimada Vanessa, Muchas gracias por su preferencia, nos alegra saber que disfrutó de su estadía con nosotros y que le gustó nuestro hotel. Por favor reciba las disculpas por el tema del internet, estamos viendo las mejoras para evitar estos inconvenientes a futuro. Le agradecemos sus comentarios.

10/10 - 훌륭해요

François 님, San Francisco, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice cute hotel with friendly staff. True value for your money: no fake luxury. And it's a good cause!
2018년 7월에 2박 숙박함
답변 제공: Niños hotel 님, 2018년 8월 17일
Dear guest , Thank you very much for your kind review, we hope you to host you again in the future. Kind regards, Niños Hotel.

6/10 - 괜찮아요

Cat 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Is ok
One night we stayed in the room with share washroom, the room was far from the washroom and it was ok because it wasn’t noisy a bit cold at night but they have a heater and extra blankets. Secind night I decided to be in a room with washroom happened to be beside the reception area very noisy and you can hear the doorbell and the employees talking. In overall is clean and food is good.
2018년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean a little far from main activities but in overall good beds clean sheets
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

Adriana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel acogedor, todos muy amables
Pequeño hotel, pero muy acogedor. Las camas super cómodas y el.personal muy amable, siempre dispuesto a ayudar
2018년 4월에 4박 숙박함
답변 제공: NIÑOS HOTEL 님, 2018년 5월 7일
Estimada Adriana. Muchas gracias por su preferencia a Niños Hotel. Nos alegra saber que disfruto de su estadia con nosotros. Agradecemos todo el comentario que nos hizo llegar y esperamos recibirlo nuevamente pronto Que tenga excelente dia.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peaceful, lovely place. Great ambience. They offer Coca tea.
2018년 3월에 3박 숙박함
답변 제공: NIÑOS HOTEL 님, 2018년 4월 3일
Dear Customer. Greetings from Cusco, thank you very much for took the time to leave your review. We feel very happy to know you enjoyed your stay with us. Hope to host you in the future. Kind regards Niños Hotel

10/10 - 훌륭해요

Alexandre Bui

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hôtel, chambre très confortable et assez proche de la place d'arme (7-8min). Tous les profits de l'hôtel sont versés à la fondation pour aider les enfants orphelins, ce que je trouve admirable.
2018년 3월에 1박 숙박함
답변 제공: NIÑOS HOTEL 님, 2018년 3월 23일
Dear Alexandre. Greetings from Cusco, thank you very much for took the time to leave your review. We feel very happy to know you enjoyed your stay with us. Hope to host you in the future. KInd regards NIños Hotel

10/10 - 훌륭해요

Michael 님, Belmont, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bare bones but good.
I actually only stayed here for a half-day while waiting for my late night flight. But I stayed at their other location (Meloc) and it's very similar. Make no mistake, it's a hostel. But having your own room means you get privacy and space. It's more like a budget hotel without a bathroom if you don't get the private bathroom. The property is pretty, bathrooms were clean, and I could see myself staying here for a few nights. During the day you might see kids who are part of the program here in the recreational areas.
2017년 9월에 1박 숙박함
답변 제공: NIÑOS HOTEL 님, 2017년 12월 22일
Dear Michael. Greetings from Cusco, thank you very much for took the time to leave your review. We feel very happy to know you enjoyed your stay with us. As you mentioned, all our incomes goes for our Niños Unidos Peruanos Foundation, so with your stay you helped them too. Hope to host you in the future. Kind regards Niños Hotel

8/10 - 좋아요

jess 님, canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel , close to the market
We stayed in hostels most of our trip and the last night we stayed at Ninos. It was a nice change to stay somewhere that was an upgrade. Rooms were beautiful, food smelled great (we never tried it ). I'm not sure if it was worth the 80$ US we paid for it though .
2017년 11월에 1박 숙박함
답변 제공: NIÑOS HOTEL 님, 2017년 12월 22일
Dear Jess. Greetings from Cusco, thank you very much for took the time to leave your review. We feel very happy to know you enjoyed your stay with us. Hope to host you in the future. KInd regards NIños Hotel

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Traditional hotel in Cusco
I enjoyed staying at this quaint hotel with it's lovely courtyard and traditional décor. The staff were friendly and helpful and the hotel also helps disadvantaged children.
2017년 9월에 2박 숙박함
Dear guest, Thank you very much for your kind comments, we feel happy to know you enjoyed your stay with us. Have a great day! Kind regards Niños Hotel

8/10 - 좋아요

Lisa 님, Germany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schönes Hotel mit sozialem Engagement
Wir waren insgesamt fünf Nächte in Ninos Hotel, vor und nach unserem Besuch von Machu Picchu. Das Hotel ist ca. 10 Minuten vom Plaza de Armas entfernt und besitzt einen schönen Innehof, in dem auch gefrühstückt werden kann. Das Frükstück ist nicht inklusive und kann im zugehörigen Restaurant a la Carte ausgewählt werden, die Preise sind günstig, das Frühstück lecker. Die Zimmer sind einfach eingerichtet, aber völlig ausreichend, je nach Lage ggf. etwas dunkel. Die Bäder sind groß, sauber und es gab immer heißes Wasser. Einziger Kritikpunkt für uns war, dass es im Bad des zweiten Zimmers etwas unangenehm gerochen hat. Die Angestellten waren sehr freundlich und hilfsbereit. Wir haben auch Wäsche waschen lassen, was innerhalb eines Tages erledigt wurde und 6 Soles pro Kilo kostete. Das Hotel unterstüzt ein Projekt für Waisenkinder/Straßenkinder, die auch in einem Teil der Anlage wohnen.
2017년 8월에 3박 숙박함
답변 제공: Reservations department 님, 2017년 9월 17일
Liebe Gäste Vielen Dank für Ihre wertvollen Kommentare. Wir freuen uns zu wissen, dass ich Ihren Aufenthalt bei uns genieße. Ihre Anmerkungen sind wertvoll, um den Service zu verbessern, den wir zur Verfügung stellen. Wir hoffen, Sie in Zukunft wiederzusehen Vielen Dank

8/10 - 좋아요

nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 2박 숙박함
Dear Nicole Thanks a lot for your feedback! We hope to host you in another opportunity. Kind regards, Susana Maldonado Reservations Department

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Atmospheric hotel
An amazing hotel with a great atmosphere and friendly staff. We stayed at both of the Niño hotels and we were very satisfied
2017년 7월에 1박 숙박함
Thanks a lot for your feedback! In Niños Hotel we are waiting to host you again soon. Kind regards, Claudia Galindo Operations Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Atmospheric hotel with top service
An amazing hotel with a great atmosphere and friendly staff. We stayed at both of the Niño hotels and we were very satisfied
2017년 7월에 1박 숙박함
Thanks a lot for your feedback! In Niños Hotel we are waiting to host you again soon. Kind regards, Claudia Galindo Operations Manager

8/10 - 좋아요

Christian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
God til prisen
Rigtig fint hotel til prisen. Der var rent og pænt - også på fællestoiletterne. Hotellet havde en hyggelig gård, fin restaurant og venligt serviceminded personale. Beliggenheden af hotellet er ikke den bedste, og der bliver koldt på værelserne om natten - så husk evt. termoundertøj. Men alt i alt et fint hotel til prisen.
2017년 7월에 3박 숙박함
Thanks a lot for your feedback! In Niños Hotel we are waiting to host you again soon. Kind regards, Claudia Galindo Operations Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Prefer Meloc than Fierro
Compare to Nino hotel meloc, Nino hotel Fierro provides more spaces both in the room and in the shower room. The service is excellent without doubt, provide us everything we need: drinkable hot water, in-room heater even it has been very late at night. I recommend those who need quiet to sleep late in the morning choose meloc than fierro because there is a ball court right next to the rooms at Fierro. Kids play balls in the morning. And the hot water for shower is limited in Fierro compare to that in Meloc. It ran out fairly quickly for one person shower. But the food provided are as awesome as that in meloc.
2017년 7월에 1박 숙박함
Thanks a lot for your feedback! In Niños Hotel we are waiting to host you again soon. Kind regards, Claudia Galindo Operations Manager

8/10 - 좋아요

Michelle

좋아요: 숙박 시설 상태 및 시설
Thin walls, overall, pretty clean!
We appreciate very much you took the time to write a review about your stay at Niños Hotel. We are really pleased you enjoyed your experience with us. Many thanks again and we hope to see you again soon!

10/10 - 훌륭해요

Kristan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay here again and again!
Love, love, love the Ninos Hotel!! Great location, very friendly staff, adorably charming hotel with half of its proceeds going to the children's foundation! Highly recommend!
Dear Guest, We really appreciate you took the time to write a great review about your experience with us. As you know, all our income goes to our cause, the "Niños Unidos Peruanos Foundation" ... so thanks again for all your support. We hope to see you again very soon!.

10/10 - 훌륭해요

Gerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An awesome ethically responsible stay
I loved this reasonably priced ETHICAL ACCOMODATIONs hotel. The attached restaurant was equally awesome, with their mango smoothie to die for. That all their profits go to support local children's education and nutrition needs is commendable beyond compare.
Dear Guest, We are really thankful you took the time to write about your stay with us at Niños Hotel. We are very pleased you enjoyed your experience with us....As you mention, all our income goes to our cause, the "Niños Unidos Peruanos Foundation" ... so thanks again for all your support. We hope to see you again soon!.

10/10 - 훌륭해요

Egla N

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel con buen diseño, limpio y comodo
el hotel esta hermoso, cada espacio tiene su propio diseño. el personal es sumamente amable. la comida que ofrecen en el restaurante es deliciosa
답변 제공: General Manager 님, 2016년 12월 8일
Estimado huésped, Apreciamos que haya tomado el tiempo de escribir un comentario sobre su estadía en nuestro hotel. Esperamos verle otra vez pronto!

8/10 - 좋아요

Val 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A lovely well located place to stay
답변 제공: NinosHotelCusco 님, 2016년 11월 21일
Dear Guest, We appreciate you took the time to write a review about your stay in our hotel. Every comment is valuable to us as it helps us to improve our services. Thank you for your visit and hope to see you again soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel with very helpful staff
Nice hotel with very friendly staff. Attractions of Cusco are within walking distance. Nice court yard for relaxation. However, rooms face courtyard and tend to be noisy if guests are in the court yard.
답변 제공: NinosHotelCusco 님, 2016년 10월 31일
Hola! We really appreciate you took the time to write a review about your stay in our hotel. As you mentioned it, we pay close attention to the family atmosphere of our hotel so that our guests can feel like home. Indeed, breakfast is not included in the room price : the reason why is that all our profits go to Niños Unidos Peruanos Foundation, that provides meal, hot shower and premises to 600 underprivileged children a day. To be able to offer a reasonable price for our rooms being helpful to the foundation, we prefer to let our guests choose if they want to have their breakfast in our restaurant. We make our best to ensure value for money and quality on our breakfasts. Hope to see you again soon!

6/10 - 괜찮아요

Luciana

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Custo/benefício duvidoso
É bem intencionado, com ótimo restaurante. Mas somando o preço da hospedagem com o do café da manhã (cerca de 15 U$ para casal) poderia haver melhor custo/benefício. Os quartos são muito claros, não há blinders, e as camas de casal pequenas.
답변 제공: General Manager 님, 2016년 10월 31일
Olá! Obrigado por sua análise do nosso hotel. Estamos felizes que você gastou uma estadia agradável com a gente. Como você menciona, café da manhã não está incluído no preço do quarto desde todos os nossos rendimentos vão ao fundacion Ninos Unidos Peruanos que apoia 600 crianças carentes de Cusco todos os dias. Para oferecer um preço justo para os nossos clientes para apoiar a fundação, nós preferimos dar a opção de tomar o café da manhã ou não no nosso restaurante. Fazemos o nosso melhor para oferecer café da manhã saudável e equilibrada para um bom valor para o dinheiro. Obrigado por ficar com a gente!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

carl 님, toronto, on

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charming hotel with charitable heart
I really enjoyed my stay at Hotel Niños Fierro. Room rates are affordable, although you don't get what you're paying for. This is made up for by the fact that all profits are for an orphanage supported by the hotel. The rooms are very basic, but clean. They don't retain heat well, but you get ample blankets and a space heater, so it isn't a problem. There are no meals included in your stay, but the restaurant attached to the hotel is really affordable and the food served is the best I had on my trip. Staff was helpful. Overall, while you can get the same quality hotel for a lot cheaper elsewhere, but it's still not unreasonablly priced, and you get to feel good about directly investing in the betterment of some orphans. I would both stay here again and recommend this hotel to friends and family.
답변 제공: NinosHotelCusco 님, 2016년 10월 21일
Hola Carl, We really appreciate that you took the time to write a review about your stay in our hotel. As you pointed out, all incomes from our two hotels go to Niños Unidos Peruanos Foundation so that 600 underprivileged children of Cusco can have one or two hot meals a day, hot showers, help for they homework and a beautiful and peaceful place to stay part of the day where they can read, play and experience artwork. So thanks a lot for staying with us!

8/10 - 좋아요

Lindsay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great budget hostel with delicious cafe
The hostel is a 10-minute walk to the main square in Cusco - it was easy to explore and eat in the area. Cabs were easy to find to get to the airport/train station. There was a brief water and internet issue our first night, but it was resolved by morning. The staff are attentive and nice, and the restaurant has great breakfast/dinner.
답변 제공: General Manager 님, 2016년 10월 21일
Hola Lindsay, Thank you so much for writing a review about your stay in our hotel. We indeed faced Internet issues those last months that make the connection a bit irregular. We're now fixing it so that our guests can enjoy a high-speed and reliable connection. Hope to see you again to Niños Hotel!

8/10 - 좋아요

Natalie 님, London

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay but not sure if stay again
We had a lovely stay at ninos hotel. We were there 4 nights prior to the Inca trail. It's cold at night so appreciated the fan heater. The hotel is located about 10 minutes walk from Plaza De Armas, up a dark road but we didn't experience any issues apart from locals going to the toilet in the street which wasn't great. Breakfast isn't included but they have an on site cafe which does lovely breakfasts and coffee at an additional cost. WiFi in available in case and courtyard. We had to move rooms when we arrived as the toilet wasnt working. Annoying had to move rooms (back to original room - where the toilet broke again but my husband fixed it) on our last night. We had no prior warning and no real explanation why. Bit frustrating but overall a good stay.
답변 제공: General Manager 님, 2016년 10월 21일
Hi Natalie, We thank you for your review. We're sorry you experienced issues with the bathroom and will pay careful attention to your comment to improve our service. Best regards

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설