My husband and I were very pleased with our stay. The staff, such as Christian and Fernando, were very knowledge, friendly, and able to communicate to us in English (since I speak very little Spanish). We were recommended this hotel from a friend of the family, who is familiar with the touristy parts of Peru, but were little hesitant because of the previous low scored review. Because of the great location and great deals found online (especially due to low season of visit) we decided to make Royal Inka our decision. Our breakfast buffet was delicious, which include made to order omelets, fruit, yogurt, many beverages, pork slices, and other traditional breakfast food like sweet potato. There was never a problem with our hotel water, if anything, sometimes it would switch warm to really hot in the middle of our shower. Only on our last night did we experience wifi troubles and connection. The plugs/electrical outlets did not require a converter either. We were able to walk to Plaza de Armas within 10 minutes, and always felt safe from beggars on the street once entered the hotel. Transportation to and from the hotel, such as the airport, Machu Picchu, or other tourist locations, were always easily arranged. I think not enough credit has been given to this hotel, and I highly recommend it to anyone visiting Cusco.