외관

베스트웨이 인 여행 후기

2 out of 5
베스트웨이 인
2501 West Airport Fwy, Bedford, TX

이용 후기

6.8
평점 10 - 훌륭해요. 372개 이용 후기 중 78개" "
평점 8 - 좋아요. 372개 이용 후기 중 118개" "
평점 6 - 괜찮아요. 372개 이용 후기 중 81개" "
평점 4 - 별로예요. 372개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 372개 이용 후기 중 56개" "

7.2/10

청결 상태

7.0/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

6/10 - 괜찮아요

Oscar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was accessible and clean, bathtub has a drip leak but is ok. good price,
2024년 2월에 1박 숙박함
답변 제공: Ricky 님, 2024년 3월 1일
Thank you so much for your feedback, it lets us know the areas where we need to make improvements. Thank you again

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall good stay
2024년 2월에 1박 숙박함
답변 제공: Ricky 님, 2024년 2월 19일
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.

6/10 - 괜찮아요

RAUL

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
The property is close to the freeway and lots of places to eat. The lobby was closed so you have to stay outside in the cold. Not enough towels were provided. Due to Thanksgiving holiday room service was not available until the next day.
2023년 11월에 2박 숙박함
답변 제공: Ricky 님, 2023년 12월 10일
Thank you so much for staying with us; so sorry you were not comfortable. We appreciate your feedback!

8/10 - 좋아요

Ricardo

2023년 10월에 1박 숙박함
답변 제공: Ricky 님, 2023년 12월 2일
Thanks so much for being our guest. We appreciate you so much! Please come back.

2/10 - 너무 별로예요

Rudy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stained towels and comforters, broken toilet seat,roaches in the restroom
2023년 10월에 1박 숙박함
답변 제공: Ricky 님, 2023년 10월 30일
I wanted to apologize for your experience at our property. Rest assured I will share your concerns with our staffso that we can work on these areas of opportunity. We thank you for staying with us and offering us your feedback. We hope to see you again soon.

4/10 - 별로예요

mikaela

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Ricky 님, 2023년 10월 3일
We apologize for the dissatisfaction with your stay as we do our best to ensure all of our guests have a comfortable, enjoyable stay with us. We hope for another opportunity to exceed your expectations in the near future.

4/10 - 별로예요

eduardo

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cockroaches on the room
2023년 9월에 1박 숙박함
답변 제공: Ricky 님, 2023년 9월 18일
We apologize for the dissatisfaction with your stay as we do our best to ensure all of our guests have a comfortable, enjoyable stay with us. We hope for another opportunity to exceed your expectations in the near future.

8/10 - 좋아요

Nathan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent place at a good price
Was pretty clean, no bugs, AC worked. Was as good as i expected or better.
2023년 8월에 1박 숙박함
답변 제공: Ricky 님, 2023년 8월 22일
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.

2/10 - 너무 별로예요

charles

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area was ok paid $80 a night ice machine broken towels was dirty and old worn out roaches was everywhere told the manger all he could say is I'll move you to another room took videos on the room wish I could get my money back
2023년 8월에 2박 숙박함
답변 제공: Ricky 님, 2023년 8월 21일
We apologize for the dissatisfaction with your stay as we do our best to ensure all of our guests have a comfortable, enjoyable stay with us.Management did offer you for the refund but you decided to stay with us and have you signed the folio that you chose to stay instead getting refund. we still have copy of the folio that you had in written

2/10 - 너무 별로예요

Mr.w

단체 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Estuve una noche y realmente me sentí en peligro en esta propiedad...no la recomiendo ni gratis!!!!suciedad de las camas ,cobijas muy sucias ,baños asquerosos y sobretodo muy inseguro...NO LA VOLVERIA A USAR.
2023년 8월에 1박 숙박함
답변 제공: Ricky 님, 2023년 8월 20일
I am so sorry to hear about your experience at our property, this is definitely not the experience we would like forour guests. We do hope you reconsider staying with us in the future to allow us the opportunity to better serve you. We thank you for staying with us

8/10 - 좋아요

Joel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice clean room
Nice clean room.
2023년 8월에 1박 숙박함
답변 제공: ricky 님, 2023년 8월 10일
Thank you for staying with us. Please come back and see us again soon.

8/10 - 좋아요

Jerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Desoto car and family visit
Went to the area to visit daughter, son-in-law and the twin grandkids, and to look at an old car for sale.
2023년 6월에 1박 숙박함
답변 제공: Ricky 님, 2023년 6월 26일
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.

4/10 - 별로예요

corby

2023년 6월에 1박 숙박함
답변 제공: Ricky 님, 2023년 8월 10일
Thanks so much for being our guest, and for your feedback. We appreciate you so much

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
The Hispanic lady that checked me in was so helpful . Great customer service . It's extremely quiet very clean environment just need better pillows
2023년 5월에 2박 숙박함
답변 제공: ricky 님, 2023년 5월 9일
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.

2/10 - 너무 별로예요

Kathryn

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a family place. People next door up all night. People came and went all night long.
2023년 4월에 1박 숙박함
답변 제공: Ricky 님, 2023년 4월 8일
I wanted to apologize for your experience at our property. Rest assured I will share your concerns with our staffso that we can work on these areas of opportunity. We thank you for staying with us and offering us your feedback. We hope to see you again soon.

2/10 - 너무 별로예요

Guillermo

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick accessibility to restaurants was convenient, but cleanliness was lacking. Dirty looking bed sheets and roaches, and toilet didn’t always flush.
답변 제공: Ricky 님, 2022년 12월 26일
I wanted to apologize for your experience at our property. Rest assured I will share your concerns with our staffso that we can work on these areas of opportunity. We thank you for staying with us and offering us your feedback. We hope to see you again soon

8/10 - 좋아요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked everything
답변 제공: Ricky 님, 2022년 11월 16일
Thank you for staying with us. Please come back and see us again soon.

10/10 - 훌륭해요

kevin b

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not the most amenities but it's safe and convenient
2022년 10월에 1박 숙박함
답변 제공: Ricky 님, 2022년 10월 23일
Thanks so much for staying with us, and for your 5 out of 5 rating. We appreciate you!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Arrived late. Check in was good. Room needed toilet paper so had to go down to lobby twice. A/C was off so took awhile to cool down. Fridge was unplugged so had to plug in. The next morning realized fridge inside tamp. control was turned off so drinks were hot. Room was recently updated and clean All I was asking for in a place to sleep. Area seemed safe. Would stay again. I would just make sure to check fridge control.
2022년 10월에 1박 숙박함
답변 제공: Ricky 님, 2022년 10월 11일
Thank you so much for your feedback, it lets us know the areas where we need to make improvements. Thank you again

2/10 - 너무 별로예요

mcarthur

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: RICKY 님, 2022년 10월 13일
We apologize for the dissatisfaction with your stay as we do our best to ensure all of our guests have a comfortable, enjoyable stay with us. We hope for another opportunity to exceed your expectations in the near future.

4/10 - 별로예요

Bennett Ain't

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
1st there was no toilet paper in the room then the floor wasn't swepted an still dirty you could see footprints from the last people in the room the white sheets was almost a brown color the shower wall an floor had whatever stuck to the walls an floor worst hotel I've ever stayed in..
2022년 10월에 1박 숙박함
답변 제공: Ricky 님, 2022년 10월 4일
We apologize for the dissatisfaction with your stay as we do our best to ensure all of our guests have a comfortable, enjoyable stay with us. We hope for another opportunity to exceed your expectations in the near future.

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
2022년 9월에 1박 숙박함
답변 제공: Ricky 님, 2022년 9월 25일
Thanks so much for being our guest, and for your feedback. We appreciate you so much!

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The owner runs a quiet property with the facilities I like. No muss, no fuss, and just the basics. I bring all my own food and coffee so I don't pay for things I don't need. All I need is a clean room with a clean bath and a clean bed to rest my head. He has always provided this. I've used this hotel before and love it.
2022년 8월에 3박 숙박함
답변 제공: RICKY 님, 2022년 8월 27일
Thanks so much for being our guest, and for your feedback. We appreciate you so much

2/10 - 너무 별로예요

Bossman

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Problematic Staff
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Max

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hate this place it was not even 11:00 A.M when “HOUSEKEEPING” was already inside my room cleaning the lady was extra rude and annoying
2022년 7월에 1박 숙박함
답변 제공: ricky 님, 2022년 7월 24일
I wanted to apologize for your experience at our property. Rest assured I will share your concerns with our staff so that we can work on these areas of opportunity. We thank you for staying with us and offering us your feedback. We hope to see you again soon

8/10 - 좋아요

Rebecca

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
WiFi wasn't the best
2022년 7월에 1박 숙박함
답변 제공: RICKY 님, 2022년 7월 23일
Thank you so much for staying with us; so sorry you were not comfortable. We appreciate your feedback!

8/10 - 좋아요

Jerri

2022년 7월에 1박 숙박함
답변 제공: ricky 님, 2022년 7월 24일
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.

8/10 - 좋아요

Ronda

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Very quiet, we felt safe, lots of nearby dining options. The property could use some upgrades. I didnt make a fuss, but the blanket had a big yellow stain on it, it took forever for the room to cool off, furniture outdated. Other than these sort of minor things, the overall stay was great. There were no unwanted guests (Bugs, roaches) in the room and that was a plus. I would definitely stay again.
2022년 7월에 8박 숙박함
답변 제공: Ricky 님, 2022년 7월 18일
Thank you for staying with us. Please come back and see us again soon.

10/10 - 훌륭해요

claudia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Ricky 님, 2022년 5월 19일
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.

2/10 - 너무 별로예요

Amy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful place
I went to check in and when I got in the room the floor was filthy and stained and the bed had all sorts of stains on it. The guy at the front desk was rude and wouldn’t refund me
2022년 5월에 1박 숙박함
답변 제공: Ricky 님, 2022년 5월 15일
I am so sorry to hear about your experience at our property. Front desk guy did not refuse to refund he had inform you that since this is a prepaid reservation you would have to contact expedia for the refund and from over end he had already cancel your reservation

4/10 - 별로예요

Daelynn

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty but the guy at the front was nice and understanding
2022년 5월에 1박 숙박함
답변 제공: Ricky 님, 2022년 6월 11일
We apologize for the dissatisfaction with your stay as we do our best to ensure all of our guests have a comfortable, enjoyable stay with us. We hope for another opportunity to exceed your expectations in the near future.

6/10 - 괜찮아요

Gregg

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Nice staff/owners….. but, Sketchy area , stained towels, room definitely needed repairs , nothing was plugged in when got to the room….. definitely a low budget motel , prepare yourself
2022년 4월에 3박 숙박함
답변 제공: Ricky 님, 2022년 4월 30일
We apologize for the dissatisfaction with your stay as we do our best to ensure all of our guests have a comfortable, enjoyable stay with us. We hope for another opportunity to exceed your expectations in the near future

8/10 - 좋아요

beverly g

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Ricky 님, 2022년 4월 12일
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.

2/10 - 너무 별로예요

Greg

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleaner than what you would see on TV.
2022년 4월에 1박 숙박함
답변 제공: Ricky 님, 2022년 4월 12일
Thank you so much for your feedback, it lets us know the areas where we need to make improvements, I apologize for any problems you experienced.

10/10 - 훌륭해요

Mirna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Ricky 님, 2022년 2월 11일
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.

2/10 - 너무 별로예요

Sione

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The bed sheets was stain and dirty. Mattresses very uncomfortable. Cockroaches in the room. Bath towels dirty and rip. Toilet keep moving no bolts hold it down. I don't recommend to stay at this place.
2022년 1월에 5박 숙박함
답변 제공: Ricky 님, 2022년 1월 31일
I am so sorry to hear about your experience at our property, this is definitely not the experience we would like for our guests. We do hope you reconsider staying with us in the future to allow us the opportunity to better serve you. We thank you for staying with us

2/10 - 너무 별로예요

Ivan A

가족 여행
별로예요: 청결 상태
I didn't like anything about it. I thought the room would be ok. But then your sleeping. I feel like something crawling. They were small and tiny roaches in the bed. Crawling all night. Couldn't sleep anymore in the bed. Slept in my car. Until check out
2022년 1월에 1박 숙박함
답변 제공: Ricky 님, 2022년 1월 16일
I am so sorry to hear about your experience at our property, this is definitely not the experience we would like for our guests. We do hope you reconsider staying with us in the future to allow us the opportunity to better serve you.

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 12월에 4박 숙박함
답변 제공: Ricky 님, 2021년 12월 31일
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.

4/10 - 별로예요

Ashley

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed sheets & towels were dirty and disgusting. Ice machine wasn't working, nor were we given an ice bucket. Toilet wouldn't flush sometimes. Housekeeping walked in immediately after one knock, and 40 minutes before our check-out... Hotel was visibly being used for prostitution...
2021년 12월에 1박 숙박함
답변 제공: Ricky 님, 2021년 12월 15일
I wanted to apologize for your experience at our property. Rest assured I will share your concerns with our staff so that we can work on these areas of opportunity. We thank you for staying with us and offering us your feedback. We hope to see you again soon

4/10 - 별로예요

Daniel

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room wasn't comfortable 😕 the sheet was dirty, the bathroom wasn't clean and old if you are looking comfortable hotel to stay I don't recommend this place
2021년 11월에 3박 숙박함
답변 제공: Ricky 님, 2021년 11월 23일
We apologize from the bottom of our heart for the inconvenience and request you to give us a chance and come back to see us again. Best Regards!

2/10 - 너무 별로예요

Danielle

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wouldn’t recommend staying here. Found bloody bandaids in the drawer and blood stains on the sheets.
2021년 11월에 3박 숙박함
답변 제공: Ricky 님, 2021년 11월 9일
Thank you for bringing this issue to our attention. Please accept our sincere apology for not meeting your expectation. I can understand your frustration. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance.

8/10 - 좋아요

Catherine

연인과의 여행
We did not like like the beds they need to change out , and lot better service in the rom too.
2021년 9월에 4박 숙박함
답변 제공: RICKY 님, 2021년 10월 15일
THANK YOU FOR YOUR FEEDBACK

2/10 - 너무 별로예요

Ricardo

2021년 9월에 1박 숙박함

8/10 - 좋아요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Ricky 님, 2021년 9월 20일
Thank you for your feedback

8/10 - 좋아요

Reginald

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2021년 8월에 3박 숙박함
답변 제공: Ricky 님, 2021년 9월 5일
thank you very much for your feedback

6/10 - 괜찮아요

david

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Managers
Hotel was fine for the price,managers were not very pleasant to deal with at check in and check out.
2021년 8월에 1박 숙박함
답변 제공: ricky 님, 2021년 8월 23일
we thank you for your feedback

6/10 - 괜찮아요

Mark

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Ok.
Definitely a 2 star motel. Aged conditions, sticking door, and tub spout loose.
2021년 8월에 1박 숙박함
답변 제공: Ricky 님, 2021년 8월 10일
Thank you for your feedback

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice stay
Rooms clean. Front desk not very friendly. Housekeeping was very nice and did good job. Rate was good. Beds not the most comfortable.
2021년 7월에 3박 숙박함
답변 제공: Ricky 님, 2021년 7월 23일
WE THANK YOU FOR YOUR FEEDBACK

10/10 - 훌륭해요

Vanessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Ricky 님, 2021년 7월 16일
We thank you for your feedback

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and quiet property. Staff was quite decent..
2021년 7월에 1박 숙박함
답변 제공: Ricky 님, 2021년 7월 8일
Thank you for your feedback