테라스/파티오

소네스타 심플리 스위트 댈러스 리처드슨 여행 후기

2.5 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 651개 이용 후기 중 279개" "
평점 8 - 좋아요. 651개 이용 후기 중 185개" "
평점 6 - 괜찮아요. 651개 이용 후기 중 68개" "
평점 4 - 별로예요. 651개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 651개 이용 후기 중 76개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

HANEUL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
내집 같은 곳
조용하고 직원들 친절하고 세탁시설 무료 머무는 동안 편안했습니다
2019년 3월에 6박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
편안하 호텔이었습니다
주변에 묘지공원이 있어서 조용한곳 이었습니다.

10/10 - 훌륭해요

Derek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasantly is 3
2024년 4월에 7박 숙박함
답변 제공: Alisha 님, 2024년 4월 23일
Thank you for taking the time to review our property, your feedback is very important to us. We are happy to hear that you enjoyed your stay and look forward to your next stay with us.

8/10 - 좋아요

June

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located close to Dallas and hospitals. I would stay again.
2024년 4월에 3박 숙박함
답변 제공: Alisha 님, 2024년 4월 20일
Thank you for the wonderful feedback, we are very happy to hear you enjoyed your stay with us. We hope that we can make your next stay even better.

8/10 - 좋아요

Yunita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: Alisha 님, 2024년 4월 20일
Thank you for taking the time to review our property, we greatly appreciate your feedback and look forward to your next visit.

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Eric Walker-General Manager 님, 2024년 4월 15일
Thank you for your kind words and wonderful review! We are so happy to hear that you had an enjoyable stay with us. We hope to see you again when your travels bring you back to the area!

6/10 - 괜찮아요

Rodney

2024년 3월에 3박 숙박함

4/10 - 별로예요

Krystal

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Eric Walker-General Manager 님, 2024년 4월 15일
I want to sincerely apologize for your experience. It is not common, and I can assure you I will get to the bottom of it. It is our hope you will allow us another opportunity to show you we are better than this experience.

10/10 - 훌륭해요

Derrick

2024년 2월에 1박 숙박함
답변 제공: Chelsea 님, 2024년 3월 8일
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Dallas Richardson. We are happy to hear that you had an excellent stay with Sonesta Simply Suites Dallas Richardson. Thank you!

10/10 - 훌륭해요

Loyer

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice
2024년 2월에 1박 숙박함
답변 제공: Eric Walker-General Manager 님, 2024년 3월 5일
Thank you for the wonderful review! We are so pleased to hear that our staff service and room accommodations created a memorable experience for you! Thank you again for taking the time to give us feedback on your stay. We look forward to seeing you again when your travels bring you back to the area.

10/10 - 훌륭해요

Katyken

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was sucluded
답변 제공: Eric Walker-General Manager 님, 2024년 3월 5일
Thank you for the wonderful review! We are so pleased to hear that our staff service and room accommodations created a memorable experience for you! Thank you again for taking the time to give us feedback on your stay. We look forward to seeing you again when your travels bring you back to the area.

4/10 - 별로예요

daniel robert de

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
They couldn't get my tv to work and no responce about it after the third day andno reason why. Room phone did not work a d the shower was damaged.
2024년 2월에 4박 숙박함
답변 제공: Eric Walker-General Manager 님, 2024년 3월 5일
Thank you for your recent feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 - 훌륭해요

Chenoa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 7박 숙박함
답변 제공: Eric Walker-General Manager 님, 2024년 3월 5일
Thank you for the wonderful review! We are so pleased to hear that our staff service and room accommodations created a memorable experience for you! Thank you again for taking the time to give us feedback on your stay. We look forward to seeing you again when your travels bring you back to the area.

10/10 - 훌륭해요

Ysenia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
The stay was good but the room was kinda hit, tried to turn on the a/c but it didn’t work very well
2024년 1월에 1박 숙박함
답변 제공: Eric Walker-General Manager 님, 2024년 1월 23일
Thank you so much for taking the time to leave us a review about your recent stay! We strive to provide exceptional customer service.I'm happy to hear that we exceeded your expectations. We appreciate your business and look forward to your next visit with us.

10/10 - 훌륭해요

Francelie

2024년 1월에 3박 숙박함
답변 제공: Eric Walker-General Manager 님, 2024년 1월 20일
Thank you so much for taking the time to leave us a review about your recent stay! We strive to provide exceptional customer service.I'm happy to hear that we exceeded your expectations. We appreciate your business and look forward to your next visit with us.Eric Walker-GM

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Not a happy customer
I notified the front desk that the TV was not working. We were there for 4 nights and they never fixed the TV. I asked them if they every day it was going to be repaired. There is a kitchen, but no dishes, utensils, coffee pot was dirty. Ran out of toilet paper was told I had to get from the front desk. They informed me they were out and I would. have to wait until the next morning. They had an iron but no ironing board. Carpet was stained and worn. Chairs were stained and worn. We will not be staying there again.
2024년 1월에 4박 숙박함
답변 제공: Eric Walker-General Manager 님, 2024년 1월 20일
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Dallas Richardson. Your comments are important to us, as they provide us an opportunity to better serve you.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.

2/10 - 너무 별로예요

L

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Manager is unfriendly and needs training. No rooms available even though we reserved 2 days earlier.
2024년 1월에 2박 숙박함
답변 제공: Sonesta Simply Suites Team 님, 2024년 1월 15일
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Dallas Richardson. Your comments are important to us, as they provide us an opportunity to better serve you.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Sonesta Simply Suites Team 님, 2024년 1월 15일
Thank you so much for taking the time to leave us a review about your recent stay! We strive to provide exceptional customer service.I'm happy to hear that we exceeded your expectations. We appreciate your business and look forward to your next visit with us.

4/10 - 별로예요

Misty

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We checked in fairly easy. They decided to charge us an additional $15, because we were checking in at 3:10 instead of 4. We went to our room, all the lights and tv were on. The floor had not been vacuumed, the dishes in the dish washer had not been run. Every time we went in to our room you could smell mildew. They need to do something about that. We were there 5 days. Thay never once gave us more towels or took the trash. Do motels not do that anymore? Anyways, the trash in the parking lot never got picked up the whole time we were there. Plastic bottles and fast food wrappers just laid out. Not my favorite place to stay and will not be back.
2024년 1월에 4박 숙박함
답변 제공: Sonesta Simply Suites Team 님, 2024년 1월 15일
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Dallas Richardson. Your comments are important to us, as they provide us an opportunity to better serve you.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.

4/10 - 별로예요

Elijah

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible spot.
Water pressure was terrible. Water wasnt fully hot. The light fixures wasnt working but 2. Smelled weird in there (smelt like a smoker was there before me). One of the light fixure lamps came off by it self. I had to fix the tv on my own (the front desk walked me through it instead of foxing it themselves). They didnt make up my bed OR swapped out towels/washclothes the full duration of me being there. Ppl were in the lot fixing there cars and hanging out on the lot... it was all bad. But honestly you get what you pay for
2024년 1월에 3박 숙박함
답변 제공: Eric Walker-General Manager 님, 2024년 1월 8일
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Dallas Richardson. Your comments are important to us, as they provide us an opportunity to better serve you.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.

2/10 - 너무 별로예요

og

2024년 1월에 1박 숙박함
답변 제공: Eric Walker-General Manager 님, 2024년 1월 8일
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Dallas Richardson. Your comments are important to us, as they provide us an opportunity to better serve you.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.

2/10 - 너무 별로예요

Shauntel

2023년 12월에 2박 숙박함
답변 제공: Eric Walker-General Manager 님, 2024년 1월 8일
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Dallas Richardson. Your comments are important to us, as they provide us an opportunity to better serve you.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.

2/10 - 너무 별로예요

David

👌
2023년 12월에 1박 숙박함
답변 제공: Eric Walker-General Manager 님, 2024년 1월 8일
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Dallas Richardson. Your comments are important to us, as they provide us an opportunity to better serve you.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.

10/10 - 훌륭해요

Dartanian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was amazing. Very clean. Had no complaints
2023년 12월에 7박 숙박함
답변 제공: Eric Walker-General Manager 님, 2024년 1월 8일
Thank you so much for taking the time to leave us a review about your recent stay! We strive to provide exceptional customer service.I'm happy to hear that we exceeded your expectations. We appreciate your business and look forward to your next visit with us.Eric Walker-GM

10/10 - 훌륭해요

Cheryl

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice place
Really nice place to stay. Have stayed multiple times. Safe, good rooms, good staff.
2023년 9월에 1박 숙박함
답변 제공: Eric Walker-General Manager 님, 2024년 1월 8일
Thank you so much for taking the time to leave us a review about your recent stay! We strive to provide exceptional customer service.I'm happy to hear that we exceeded your expectations. We appreciate your business and look forward to your next visit with us.Eric Walker-GM

10/10 - 훌륭해요

Jaqwaylin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
thw atmosphere
2023년 12월에 1박 숙박함
답변 제공: Eric Walker-General Manager 님, 2024년 1월 8일
Thank you so much for taking the time to leave us a review about your recent stay! We strive to provide exceptional customer service.I'm happy to hear that we exceeded your expectations. We appreciate your business and look forward to your next visit with us.

10/10 - 훌륭해요

Marcos 님, Harrisburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Chelsea 님, 2023년 12월 14일
Thank you for your feedback. We are happy to hear that you had an excellent stay with Sonesta Simply Suites Dallas Richardson. Thank you!

10/10 - 훌륭해요

Sid

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Chelsea 님, 2023년 12월 11일
Thank you for your feedback. We are happy to hear that you had an excellent stay with Sonesta Simply Suites Dallas Richardson. Thank you!

4/10 - 별로예요

Tenara

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
First room was disgusting, dog hair, wet towels on the floor, hadn’t looked like it’d been clean in a while. Second room was perfect though. Hallways are all so gross. Stairs are gross. Broken/poorly fixed tile in the clean room. Staff was amazing.
2023년 12월에 1박 숙박함
답변 제공: Eric Walker-General Manager 님, 2023년 12월 11일
I'm so sorry to hear that you had a less of satisfying experience with us. This is not the experience you will have when staying at a Sonesta Simply Suites.

8/10 - 좋아요

Loyer

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wish they would let me check in at least 10 minutes early
2023년 12월에 1박 숙박함
답변 제공: Chelsea 님, 2023년 12월 9일
We appreciate your feedback regarding your stay with us. I apologize for the inconvenience this may have caused and assure you that we take the comfort and satisfaction of our guests seriously. We look forward to ensuring we can exceed your expectation in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
You get what you pay for
Floor had not been vacuumed. Top of fridge was dirty. Brought a salad - info said there was a “kitchen” - the silverware drawer contained a can opener- nothing else- no glasses, plastic or otherwise, plates, bowls, etc. Funny, the did have a toaster, colander and 2 pots. No pen or notepad. I wanted to soak in the bathtub- tried to close the drain but tub wouldn’t hold water. The price was inexpensive and I got what I paid for.
2023년 12월에 1박 숙박함
답변 제공: Chelsea 님, 2023년 12월 9일
Thank you for taking the time to share your feedback regarding your experience with us. Your comments are important to us, as they provide us an opportunity to better serve you. I deeply apologize for the inconvenience. I can ensure that your feedback has been addressed and communicated to the staff. We look forward to ensuring we can exceed your expectation in the future.

10/10 - 훌륭해요

De'Andre

2023년 11월에 1박 숙박함
답변 제공: Chelsea 님, 2023년 12월 9일
Thank you for your feedback. We are happy to hear that you enjoyed your stay with Sonesta Simply Suites Dallas Richardson. Thank you!

10/10 - 훌륭해요

Sandra

2023년 11월에 6박 숙박함
답변 제공: Eric Walker-General Manager 님, 2024년 1월 8일
Thank you so much for taking the time to leave us a review about your recent stay! We strive to provide exceptional customer service.I'm happy to hear that we exceeded your expectations. We appreciate your business and look forward to your next visit with us.

10/10 - 훌륭해요

ILIYA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everithing is good.
2023년 11월에 2박 숙박함
답변 제공: Eric Walker -GM 님, 2023년 11월 28일
Thank you for your feedback!

6/10 - 괜찮아요

Lisa

좋아요: 청결 상태, 직원 및 서비스
The staff was very welcoming and professional. The WiFi was unfortunately very unreliable, meaning I had to go to a coffee shop in order to do remote work. Really defeated the purpose of booking a hotel with WiFi.
2023년 11월에 7박 숙박함
답변 제공: Chelsea 님, 2023년 11월 21일
Thank you for your feedback. We are happy to hear that upon check-in it was very welcoming and professional. On the other side, I deeply apologize for the Wi-Fi experience. I can ensure that your feedback has been addressed and communicated to the staff. We look forward to ensuring we can exceed your expectation in the future. Thanks, Sonesta Simply Suites Dallas Richardson

8/10 - 좋아요

Silverio

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Chelsea 님, 2023년 11월 21일
We greatly appreciate your feedback regarding your stay with Sonesta Simply Suites Dallas Richardson. We happy to hear that you had a good stay with us. We look forward to seeing you again in the near future at Sonesta Simply Suites Dallas Richardson. Thank you!

10/10 - 훌륭해요

Cathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Basically an apartment.
We had a awesome stay ! Came in town for medical test for a possible spinal surgery. Will stay here again (for a week) if we come back for surgery. Room has a full kitchen with full fridge, dishwater, microwave & even a stove range. Staff so helpful & nice.
2023년 11월에 2박 숙박함
답변 제공: Chelsea 님, 2023년 11월 17일
Hi Cathy , We greatly appreciate your feedback regarding your stay with Sonesta Simply Suites Dallas Richardson. We are so happy to hear that you were provided with a clean and comfortable room. The staff team were helpful throughout your stay. We look forward to seeing you again in the near future at Sonesta Simply Suites Dallas Richardson. Thank you!

4/10 - 별로예요

Pedro

출장 여행
별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Chelsea 님, 2023년 11월 17일
We greatly appreciate your feedback regarding your stay with Sonesta Simply Suites Dallas Richardson. We are more than happy to hear that you enjoyed your stayed with us. We look forward to seeing you again in the near future at Sonesta Simply Suites Dallas Richardson. Thank you!

6/10 - 괜찮아요

Manny

별로예요: 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Chelsea 님, 2023년 11월 17일
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the near future at Sonesta Simply Suites Dallas Richardson. Thank you!

8/10 - 좋아요

Paul

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property look like it has no new work/remodeling done in years. The wooden floor has many cracks with pieces missing and the carpet is worn out with multiple stains. The bed is old and hard and the bathroom is not well maintained. It is shameful for a corporation to let it property to look like that.
답변 제공: Chelsea 님, 2023년 11월 17일
Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Dallas Richardson. Your comments are important to us, as they provide us an opportunity to better serve you. I deeply apologize for the inconvenience. I can ensure that your feedback has been addressed and communicated to the staff. We look forward to ensuring we can exceed your expectation in the future. Thanks, Sonesta Simply Suites Dallas Richardson

2/10 - 너무 별로예요

Jamie

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a horrible smell in the room they tried to cover up the smell in the hallways with a cinnamon perfume sent there were stains all over the carpets the cabinets were falling off the wall in the kitchen It was very dirty and disgusting.
2023년 11월에 3박 숙박함
답변 제공: Chelsea 님, 2023년 12월 11일
Thank you for feedback regarding your stay with us. I apologize for the inconvenience this may have caused and assure you that we take the comfort and satisfaction of our guests seriously. I would love to discuss this further with you. Please feel free to contact the hotel directly so we can discuss this issue further & resolve. Thank you.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great front desk service, everyone was very polite! Would def recommend.
2023년 11월에 1박 숙박함
답변 제공: Chelsea 님, 2023년 11월 10일
We greatly appreciate your feedback regarding your stay with Sonesta Simply Suites Dallas Richardson. We are more than happy to hear that our staff team service was great throughout your stay. We look forward to seeing you again in the near future at Sonesta Simply Suites Dallas Richardson. Thank you!

8/10 - 좋아요

Tiana

좋아요: 직원 및 서비스, 객실의 편안함
Comfortable Stay
Upon arrival it was very easy to check in. At first I got a room with a broken fridge on the first floor but they accommodated me with a new room that was way more comfortable and cleaner on the 2nd floor. Overall, I had a nice stay and felt safe as I traveled alone. The concierge on night shift was very pleasant.
2023년 11월에 3박 숙박함
답변 제공: Chelsea 님, 2023년 11월 10일
Thank you for choosing Sonesta Simply Suites Dallas Richardson. We appreciate your feedback and are glad to hear that you had a great and safe stay with us. We look forward to seeing you again in the near future at Sonesta Simply Suites Dallas Richardson. Thank you!

4/10 - 별로예요

Michael

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Eric Walker-General Manager 님, 2023년 11월 6일
Thank you so much for taking the time to leave us a review about your recent stay! We strive to provide exceptional customer service. I am happy to hear that we exceeded your expectations. We appreciate your business and look forward to your next visit with us.

10/10 - 훌륭해요

Bradley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a great surprise, wasn't sure what tom expect. Once I got there, to when I left it was an amazing stay. Check in was quick, room was large and comfortable. Defiantly be back on next trip to Big D!
2023년 10월에 1박 숙박함
답변 제공: Eric Walker-General Manager 님, 2023년 11월 3일
Thank you for choosing the Sonesta Simply Suites Dallas Richardson for your recent stay. We appreciate your feedback and are glad to hear that you had a positive experience. It's always encouraging when our efforts to provide superior service are recognized. Your support is truly valued and we're looking forward to welcoming you back in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was great and very clean. Good location for getting on the highway. There were a few vagrants around the property but they seemed harmless.
2023년 10월에 3박 숙박함
답변 제공: Chelsea 님, 2023년 11월 1일
Hi, We greatly appreciate your feedback regarding your stay with Sonesta Simply Suites Dallas Richardson. We are more than happy to hear that you had a great stay with us. We look forward to seeing you again in the near future at Sonesta Simply Suites Dallas Richardson. Thank you!

8/10 - 좋아요

Saravanan

2023년 10월에 2박 숙박함
답변 제공: Chelsea 님, 2023년 11월 17일
We greatly appreciate your feedback regarding your stay with Sonesta Simply Suites Dallas Richardson. We are so happy to hear that you had a great stay with us. We look forward to seeing you again in the near future at Sonesta Simply Suites Dallas Richardson. Thank you!

8/10 - 좋아요

Bailey

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Chelsea 님, 2023년 10월 19일
Thank you for your feedback regarding your stay with Sonesta Simply Suites Dallas Richardson. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again. Thank you!

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always a good stay
2023년 10월에 1박 숙박함
답변 제공: Chelsea 님, 2023년 10월 16일
Thank you for your feedback. We are so happy to hear that you had a good stay with us. If you have any additional comments to help us improve, please don't hesitate to contact us to better serve you.

4/10 - 별로예요

Sonita

별로예요: 청결 상태
2023년 10월에 2박 숙박함
답변 제공: Chelsea 님, 2023년 10월 16일
Thank you for your feedback. We deeply apologize that we were not able to meet your expectations regarding your low satisfaction. Please know that your comments and issues have been addressed. Your comments are important to us, as they provide us an opportunity to better serve you. Thank you!