외관

크라운 플라자 스위트 알링턴, IHG 호텔 여행 후기

4 out of 5
크라운 플라자 스위트 알링턴, IHG 호텔
2700 E. Lamar Boulevard, Arlington, TX

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 481개" "
평점 8 - 좋아요. 1004개 이용 후기 중 224개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 127개" "
평점 4 - 별로예요. 1004개 이용 후기 중 86개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 86개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Deborah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was immaculate , staff were great and welcoming . Room was clean and appealing
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

JUVENCIO

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff clean environment approachable staff with knowledge easy parking
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Krystal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for the family!
2024년 3월에 2박 숙박함
답변 제공: Crowne Plaza Arlington Management 님, 2024년 3월 18일
Hello Krystal, Thank you for your perfect review and for recognizing our amazing staff! We hope to host you again soon!

10/10 - 훌륭해요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great family hotel with the indoor pool. We enjoyed our stay! Everything was clean and well kept. We would definitely stay here again.
2024년 3월에 2박 숙박함
답변 제공: Crowne Plaza Arlington Management 님, 2024년 3월 18일
Hello Christina, Thank you for the perfect review! We hope to host you again soon!

6/10 - 괜찮아요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Noise
2024년 3월에 1박 숙박함
답변 제공: Crowne Plaza Arlington Management 님, 2024년 3월 18일
Hello Gary,Thank you for the review! We hope to have the opportunity to serve you again in the future.

10/10 - 훌륭해요

Deborah

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean hotel and attentive service
2024년 3월에 2박 숙박함
답변 제공: Crowne Plaza Management 님, 2024년 3월 15일
Hello Deborah,Thank you for the perfect review! We hope to see you again soon!

10/10 - 훌륭해요

Kyndal

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent check in process. Beautiful facility. Conference was held at this location.
2024년 2월에 1박 숙박함
답변 제공: Crowne Plaza Management 님, 2024년 3월 15일
Hello Kyndal, Thank you for the perfect review! We hope to see you again soon!

8/10 - 좋아요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean place
2024년 1월에 1박 숙박함
답변 제공: Crowne Plaza Management 님, 2024년 2월 2일
Thank you for the great review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Martha Aurora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo
2023년 12월에 2박 숙박함
답변 제공: Crowne Plaza Management 님, 2024년 2월 2일
Thank you for the great review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Mariana

2023년 12월에 1박 숙박함
답변 제공: Crowne Plaza Management 님, 2024년 2월 2일
Thank you for the perfect 5 star review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Crowne Plaza Management 님, 2024년 2월 2일
Thank you for the perfect 5 star review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Jhostin

2023년 12월에 3박 숙박함
답변 제공: Crowne Plaza Management 님, 2024년 2월 2일
Thank you for the perfect 5 star review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 12월 29일
Thank you for the perfect 10/10 review! We are happy you had an excellent stay and look forward to your next visit.

10/10 - 훌륭해요

Kenneth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Took my husband to see the Cowboys…. The hotel was only minutes from the stadium. Room was really clean stay was really friendly & helpful. Would definitely stay again if we were to go back to Texas!
2023년 12월에 3박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 12월 22일
Thank you for the perfect 5 star review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

6/10 - 괜찮아요

Janet

Our room was not very clean. Furniture was dusty, hand prints on mirrors. Visable food remnants and gravel in the rug. A commented to the person who checked us in and to management, by text and no one cleaned it in the entire time if our stay
2023년 12월에 4박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 12월 29일
We appreciate you taking the time to write this review. It is wonderful to know you appreciate our location as well as our friendly staff. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment with the condition of your guest room. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. This feedback has been provided to our housekeeping team to ensure that this does not happen again. I sincerely hope you stay with us again in the future so we can show you just how exceptional we can be. Thank you again for your review and have a wonderful day!

10/10 - 훌륭해요

Shenekqua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 12월 22일
Thank you for the perfect 5 star review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Kendahl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 12월 22일
Thank you for the perfect 10/10 review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Todd

2023년 12월에 4박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 12월 22일
Thank you for the perfect 10/10 review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Jessica

2023년 12월에 1박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 12월 22일
Thank you for the perfect 5 star review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Leonard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 12월 22일
Thank you for the perfect 10/10 review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

8/10 - 좋아요

Sonya

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the location. I think the staff could use help at the bar and Kitchen. What I didn't like is the room didn't have a microwave nor safe.
2023년 12월에 2박 숙박함
답변 제공: Crowne Plaza Management 님, 2024년 2월 5일
Hello Sonya, Thank you for taking time to leave us a review! We appreciate your feedback and will be sure to follow up with our teams on how we can improve in the future.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to ATT Stadium
We stayed for one night very close to the ATT Stadium. The staff members are very friendly and checked if we needed anything. Comfortable bed and clean room. We will definitely stay again.
2023년 11월에 1박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 12월 22일
Thank you for the perfect 10/10 review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Samantha J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very clean and staff was great!
2023년 11월에 2박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 12월 22일
Thank you for the perfect 5 star review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Erica 님, Aurora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed during Thanksgiving and it was very busy but the staff was amazing. Angela at the front desk was very friendly and checked in with us to see how things were going. Kayla in the restaurant was very personable and talked with guest making them feel like family. Location was great and right off expressway making quick trips to entertainment areas. We will definitely be staying here again.
2023년 11월에 4박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 12월 22일
Thank you for the perfect 5 star review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Sandy

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff and place was very clean, but i was not happy. The spa,, and the indoor swimming pool was cold as spa was not working, thats the reason i choose here but didn't get that so not happy at all.. with it.. and was not told about till i went to use both... I feel items like that should be towed to people beforehand I paid good money to expect these services and did not receive
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean rooms, daily room service , great breakfast
2023년 11월에 3박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 12월 21일
David - Thank you for the perfect 5 star review! We are happy to hear that you enjoyed your entire stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The on site restaurant is nice and the staff was friendly and helpful. The Wi-Fi doesn't cover all rooms though, which was a minor inconvenience
2023년 11월에 2박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 12월 20일
Thank you for the perfect 5 star review and for recognizing our extremely courteous staff! We are very happy to hear that you enjoyed your entire stay with us, and we look forward to your next visit!

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 12월 20일
Thank you for the perfect 5 star review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Teresa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 12월 19일
Thank you for the perfect review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

2/10 - 너무 별로예요

Chhaya

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Linens and towels were smelly
2023년 11월에 3박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 12월 19일
Thank you for taking the time to let us know about your stay. I am sorry to hear that we failed to meet your expectations. Let me assure you that your experience does not represent the quality and service we are known to provide. I hope that you will give us another opportunity to better serve you in the future.

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for what we needed Friendly Staff and Very Clean and Comfortable Rooms
2023년 11월에 1박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 12월 19일
Thank you for the perfect 5 star review and for recognizing our extremely courteous staff! We are very happy to hear that you enjoyed your entire stay with us, and we look forward to your next visit!

10/10 - 훌륭해요

Maribel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great stay and spacious room just would be better if the inside pool would have warmer water it was freesing for being an inside pool and the jacussi was not working
2023년 11월에 1박 숙박함
답변 제공: Kayla - Manager on Duty 님, 2023년 11월 7일
Thank you for the perfect 5 star review! I want to apologize for any inconvenience with the jacuzzi. We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Victor

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente ubicación para todos los eventos en arlington y dallas
2023년 10월에 3박 숙박함
답변 제공: Manager on Duty 님, 2023년 11월 1일
Victor. Thank you for the PERFECT review! We definitely have the best location in town. We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Bobby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 12월 22일
Thank you for the perfect 10/10 review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay will definitely be back soon thanks
2023년 10월에 1박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 10월 29일
Good afternoon, Antonio.Thank you for the perfect 5 star review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Alison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great!
2023년 10월에 1박 숙박함

8/10 - 좋아요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Suite was spacious, clean and quite. Convenient to Six Flags. The restaurant was like a sports bar with similar food, how ever it was good and the staff were great.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Irina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome recent remodel !!! lackluster breakfast:-(
We stayed in this hotel in 2018 and our kids (and we too) loved it. It has been remodeled and the room was excellent on all fronts! Our only unhappy feelings came from the expensive breakfast that was not fresh. The previous stay they had "to order" omlets and brought then to the table. This time it was buffet and very few guest were there that day so the food had sat in the warmers for several hours and it was apparent. BUT the hotel was excellent!!!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jabari D.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

8/10 - 좋아요

Kathleen

가족 여행
Minimal Amenities
Not enough amenities. 2 washrags☹️ No microwave in room☹️ Snack prices?RIDICULOUS!!!
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Pam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Got in very late and staff was friendly and belpo
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Christopher

2023년 10월에 3박 숙박함
답변 제공: Crowne Plaza Management 님, 2023년 12월 22일
Thank you for the perfect 5 star review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Darwin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel
2023년 9월에 2박 숙박함
답변 제공: Kayla B. 님, 2023년 10월 3일
Thank you for the glowing review! We hope to see you again soon!

8/10 - 좋아요

Adriana

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
MID
The front staff was good at night but the lady in the morning is so rude. Food at the bar was so good! Get the burger 🍔... the staff for breakfast the lady wasn't very nice. Overall I may not stay again, I called ahead to get birthday stuff maybe a balloon and some champagne and the front lady the ride one said no- I've always done this at every hotel so it was weird she said no.
2023년 9월에 2박 숙박함
답변 제공: Kayla B. 님, 2023년 10월 3일
Good afternoon, MID. Thank you for taking the time to share your thoughts with us. I sincerely hope that you will accept my apologies for failing to exceed your expectations. As you can see by our reviews and guest feedback, this does not represent the quality and service we are know to provide. Unfortunately, we did not have ample time to follow through with your request. Our time frame for special request is 48 hours. I sincerely hope you will stay with us again in the future so we can show you just how exceptional we can be.

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay as always
The front desk attendant was so nice and attentive. The bed was extremely comfortable and the room was quiet.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Raylen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함

8/10 - 좋아요

Maya

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff and suites were really good size. The hotel seemed a little older but it was clean and updated in the lobby/central area. The coffee maker did not work in the room which was a little unfortunate and there were not a lot of outlets that we were able to use (especially by the beds which was odd) but overall a nice stay.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Evelyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean quiet and great locato rangers games
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Regina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff friendly and always willing to assist. Free parking.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Rochelle Lynn

2023년 9월에 3박 숙박함