The laundry facility is a great touch, especially since some family ended up having to stay longer than anticipated, and hadn’t packed enough for an extended day. The staff was professional, but there was a bit lacking in friendliness and making you feel very welcome. that’s not a horrible Indictment of the place, just noticed that they didn’t seem to really want to go out of their way to let you know they were happy you were there. Just kind of cut and dry. The only big criticism I have is that the breakfast, which was more than adequate in terms of food and selection, did not offer us enough space to eat without waiting or being cramped. I understand hotels get crowded but truly the breakfast area is way too small.