야외 수영장, 일광욕 의자

힐튼 가든 인 댈러스/알링턴 여행 후기

4 out of 5
힐튼 가든 인 댈러스/알링턴
2190 E Lamar Blvd, Arlington, TX

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 581개" "
평점 8 - 좋아요. 1002개 이용 후기 중 261개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 75개" "
평점 4 - 별로예요. 1002개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 51개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

Dawn 님, Houghton Lake

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people above me had cement for feet as they were so loud walking above me it was ridiculous. It went on until about 12:30am when I chucked a creamer at the ceiling. They must have gotten the hint that they were being loud or they finally decided to be in bed. I would never stay in this hotel again because of that.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Dacia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of construction going on next door. Property was nice. Our room smelled like mildew and outlet in the bathroom didn’t work. Staff was friendly and nice though.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Belinda 님, Corpus Christi

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Elevator stopped working a couple times while there. Super awesome staff..very nice and helpful..
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Holly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Nancy 님, Taft

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Under construction, but our stay was still excellent
2024년 2월에 2박 숙박함

4/10 - 별로예요

Brenda Renee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We traveled for the High School Football championships in mid-December, so the hotel is very convenient to get to AT&T Stadium. However, they are doing a lot of remodeling inside. The holiday season does not seem like a good time to do this. The front doors were taped off and the side doors were locked after 10PM when we finally arrived. They had software malfunctions and we had to wait until after 9PM the following night to receive our key cards. We had to be let in by housekeeping when we arrived. It was a bit disturbing that about 30 minutes after we arrived, and getting ready for bed, that the same housekeeping guys was opening our door to let someone ELSE into the room. We hadn't secured our door yet, but that was concerning they booked someone into our room in less than an hour. The whole weekend, we weren't able to get the internet to work on our laptops so had to try to conduct our business via phones which was almost worthless. Overall, not a horrible experience, but not the great one we'd had on prior stays, either.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Went to an event at ATT Stadium, was close to DFW, and close. To stadium. They had a $15dollar round trip shuttle. No need to drive, taxi Uber, etc. great experience all around.
2023년 11월에 2박 숙박함

4/10 - 별로예요

Emaree

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was so creaky that we woke up anytime we moved. Microwave, fridge and tv remote didn’t work. Site advertised “free Wi-Fi” but you can only access it if you become a Hilton Member, still bad Wi-Fi. They say there’s a breakfast buffet and a breakfast you have to pay for, you’d think that the buffet part would be complimentary to your overpriced stay but no, you pay $13 PER PERSON for dehydrated eggs, stale bread/bagels and old fruit. The only good thing about this stay was that the staff was very nice.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Melinda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was good. Only complaint is price at the bar. Was able to get beer at AT&T at a better price than at the lobby bar.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Location and cleanliness and easy check in … extremely noisy all night long. Insane.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Roger

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dreadful place
Absolutely horrible place. Dated interior design, disgusting food, sloppy looking staff. We arrived late, were tired, checked out the next morning and went to The Sheraton for the same price which was top notch. We would like a full refund and reimbursement for Uber fair.
2023년 10월에 3박 숙박함

4/10 - 별로예요

Joshelin

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I am never the type to be unsatisfied with hotels but this stay was not the best. I arrived and their computer systems were not working properly, I waited a good 10 minutes. I was then informed the pool was closed because of maintenance which was bummer since I looked forward to laying by the pool. The desk person then informed me about breakfast, I figured since they took away an amenity that I would ask if they were offering free breakfast to which he said No. They had no cable, and the wifi was not good at all. I will not be visiting a Hilton Garden again unfortunately.

2/10 - 너무 별로예요

ISAAC

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I did not get the food that I paid for & staff was not helpful.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jose 님, Killeen

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Andrew

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Carlos

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Ronnie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was very good if going to Texas Ranger Game. Close.

6/10 - 괜찮아요

Marilyn

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
When we came to check in, we waited at the desk for 10 mins before someone finally came out to check us in. Then she starts telling me about the bar there and the pool hours and then says “and breakfast is available… for $69”!! I thought I misunderstood, I verified that that’s what she said and she said “yes for the 2 of you”. Really Hilton? You’re charging that ridiculous amount of money for breakfast when most hotels offer free breakfast! We won’t be staying here again.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

James 님, lafayette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean and staff was courteous and prompt. Walking distance to many attractions and places to eat. Nice location.
2023년 8월에 1박 숙박함

8/10 - 좋아요

kenneth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The young lady at the gront counter with the long black hair was awesome (sorry for not knowing her name), but the young lady with the shorter black hair is extremely rude. Will be back.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Mark 님, Hutto

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place that accommodated a quick weekend getaway for the NFL game in town.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Mariela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property to stay at when attending a football game or baseball game. Very close to everything.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Saul

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible Stay
AC not working requested another room before attending the event we traveled for. They said let maintenance try to fix it. Got a call an hr later while event AC not fixed new room would be waiting. Got back to hotel late in the evening and our room was left open with all of items there no apologies or remorse from staff. No supervisor available at anytime
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Casey

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This hotel is dated and many things aren’t working correctly, like the seated bicycle in the gym.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Mary Nell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함

8/10 - 좋아요

juan

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
everythign ok.. but they did not mention that room cleaning was optional.. and did not realized this until we arrive late and room was not clean
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Christy 님, KILLEEN

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Nathan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful
Wonderful facility. Great staff.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Pam

2023년 5월에 3박 숙박함

8/10 - 좋아요

valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

sheryllynn

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Alexandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is perfectly situated for attending the AT&T stadium and offer a shuttle service to and from the stadium.
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Janice

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Unsafe Stay
Loud, rude party in too next to ours. Called desk at 4:15……. They stopped & moved into hall & room across, continued partying Called desk again at 5:20…… they should have taken care of this..My family got very little rest… not offered any comp
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Dan

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Rick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rome ready when we arrived. They had a free shuttle to the Ranger game to and from the game
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Clarence

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Isaias Flores

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The lobby was very beautiful and welcoming very clean the staff was very helpful and friendly. Our room was spacious and clean we live the full glass shower. As for location it’s just down the road from Hurricane Harbor and Six Flags is just in the other side of the interstate plus both stadiums are very close. Thinking of coming back in July for a family trip to Six Flags and Hurricane Harbor. Would highly recommend this hotel.
2023년 3월에 2박 숙박함

4/10 - 별로예요

Timmy

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Poor
It was okay I ended up paying $30 more when I got here after buying the hotel online and for them to have no air conditioner really sucks
2023년 3월에 1박 숙박함

8/10 - 좋아요

Darris

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Natasha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Donald

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
list goes on and on
2023년 1월에 3박 숙박함
답변 제공: General Manger 님, 2023년 2월 4일
Dear Donald,Thank you for your feedback. It is always our goal to exceed guest expectation. Unfortunately we fell short of that goal. We have shared your comments with our team as coaching opportunity to improve. I would like to get more details of your experience as it may have been an isolated incident. Please feel free to contact me at 817-274-6644 to discuss.Thank you and I look forward to hearing from you.

10/10 - 훌륭해요

MzBlack

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyable Moments
My stay was wonderful and very enjoyable. The service was excellent.
2023년 1월에 1박 숙박함
답변 제공: General Manger 님, 2023년 2월 4일
Hello MzBlack,Thank you for sharing your feedback about your recent stay with us. It is always great hearing positive guest experiences such as yours and we have shared your comments with our team.Thank you and we look forward to serving you again.Best regards,

2/10 - 너무 별로예요

Joy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
I pre paid for my hotel and was charged again at the desk. It will take up to ten days to get my money back. This is unacceptable.
2023년 1월에 2박 숙박함
답변 제공: General Manger 님, 2023년 2월 4일
Dear Joy,Thank you for your feedback. We sincerely apologize for the inconvenience with your billing. We will address this with the appropriate department as a coaching opportunity for improvement.We hope to get the opportunity to serve you better next time your travel brings you to Arlington.Kind regards,

10/10 - 훌륭해요

Christine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was my first time here as well as my first time at a Dallas game vs Eagles I will be returning staff was great and hotel was on point on cleaniness ty
2022년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 2월 4일
Christine,Ou staff was very pleased to see your review. Clearly, we made a great impression and that has always been our ultimate goal.We look forward to welcoming you back to Dallas!Cheers!

10/10 - 훌륭해요

Brenda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Location for going to AT&T Stadium for football or going to Six Flags/Hurricane Harbor. Was on the same road as the Christmas Lights (drive through), too... so we could see those. Staff was friendly and very courteous.
2022년 12월에 3박 숙박함
답변 제공: General Manager 님, 2023년 2월 4일
Hi Brenda,Thank you for your feedback. We are very glad you found our location convenient and staff friendly and very courteous. We have shared your feedback and will continue striving for excellent guest satisfaction.Thank you and have a great weekend!

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2022년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 2월 4일
Steve,Thank you for feedback. We take cleanliness very seriously and are glad to hear your experience.Looking forward to welcoming you back to Arlington!Regards,

10/10 - 훌륭해요

oladimeji

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 2월 4일
Hello Deborah,It is always great to score a perfect 10 from our valued guests. Thank you very much as that certainly made our day.Looking forward to welcoming you back for another perfect 10.Cheers