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홀리데이 인 DFW 사우스, IHG 호텔 여행 후기

3 out of 5
홀리데이 인 DFW 사우스, IHG 호텔
14320 Centre Station Dr, Fort Worth, TX

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 587개" "
평점 8 - 좋아요. 1001개 이용 후기 중 260개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 74개" "
평점 4 - 별로예요. 1001개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 39개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Eui Suk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 만족스러움. 특히 조식은 아주 좋아요!
2018년 5월에 2박 숙박함

10/10 - 훌륭해요

Dara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was incredibly helpful
2024년 4월에 1박 숙박함
답변 제공: Chelese T. 님, 2024년 4월 18일
Thank you for taking the time to complete a review, we look forward to having you again!

10/10 - 훌륭해요

Michael 님, Finleyville

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay for a work event.
2024년 4월에 1박 숙박함
답변 제공: Chelese T. 님, 2024년 4월 16일
Thank you for taking the time to complete a survey, we look forward to seeing you again!

10/10 - 훌륭해요

Wesley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel for the price
2024년 3월에 2박 숙박함
답변 제공: Chelese T. 님, 2024년 3월 10일
Thank you so much for taking the time to complete a survey. We hope to see you again.

10/10 - 훌륭해요

Robert

2024년 3월에 1박 숙박함
답변 제공: Chelese T. 님, 2024년 3월 27일
Thank you for taking the time to complete a review. We hope to see you again.

10/10 - 훌륭해요

Heidy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nj
답변 제공: Chelese T. 님, 2024년 3월 2일
Thak you for taking the time to complete a survey! We hope to see you again.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay
2024년 2월에 2박 숙박함
답변 제공: Chelese T. 님, 2024년 2월 29일
Thank you for taking the time to complete our survey, Charles! We hope that if you are in the area again your future travels direct you back to our hotel.

6/10 - 괜찮아요

Jon

좋아요: 청결 상태, 직원 및 서비스
Hotel was nice Staff was good Food drinks were great However, we were in room 326 for a wheelchair room, which was alright, i would prefer a shorter bed but the main thing was that the shower was installed incorrectly, it's beyond maintenance, you need a contractor to redo the whole thing as the shower was placed in the highest point of the room, so all water that goes to the edge floods the whole room every shower
답변 제공: Rafael Oliveira 님, 2024년 2월 25일
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced with the shower in your room. Your feedback is extremely valuable to us, and I want you to know that we are taking immediate steps to address this issue. Our maintenance team will be dispatched promptly to assess and rectify the problem, ensuring that no other guest encounters the same situation in the future. We greatly value your patronage and hope to have the opportunity to welcome you back to our property, providing you with a truly comfortable and enjoyable stay. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.

8/10 - 좋아요

Ka-Ci

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly, helpful staff. Very clean and up to date rooms, showers are huge and hot water last! Cery comfortable beds! Will stay again! ALL the staff i came in contact with was VERY Happy, friendly and helpful!
2024년 2월에 2박 숙박함
답변 제공: Chelese T. 님, 2024년 2월 22일
Thank you so much for your review, we are happy to hear that we were able to make your stay comfortable. If your travels every bring you to this area again, we hope you decided to stay with us!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was fine the Staff was excellent. I especially enjoyed the breakfast hostess Monday AM 2.12.24. I will stay here again.
2024년 2월에 1박 숙박함
답변 제공: Christine Beeman, GM 님, 2024년 2월 14일
Dear Robert-Thank you for taking the time to complete a survey for our hotel. We appreciate your wonderful comments about the team. We are very proud of them. Valda was your server and she is awesome. I will share your comments with her. We hope to have you as out guest again in the future!Sincerely, Your holiday Inn DFW South Team

10/10 - 훌륭해요

Tanya

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hugo was a great guy. And a pleasant safe face after a terrible experience we had at a different hotel the night before. Hugo should be promoted to hotel facility manager, he was very professional and kind us.
2024년 2월에 1박 숙박함
답변 제공: Chelese 님, 2024년 2월 15일
Thank You for your feedback, we hope to see you again!

10/10 - 훌륭해요

Myrna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Clean. Comfortable
2024년 1월에 1박 숙박함
답변 제공: Christine Beeman, GM 님, 2024년 2월 14일
Dear Myrnal-Thank you for taking the time to complete a review on behalf of our hotel. We truly appreciate the perfect score. We are glad you enjoyed your stay and we hope that if your travels ever bring you to the area you will stay with us again!

10/10 - 훌륭해요

Christopher

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location close to DFW airport. Friendly and helpful staff.
2024년 1월에 1박 숙박함
답변 제공: Rafael Oliveira 님, 2024년 1월 25일
Thank you for your kind compliment! We are delighted to hear that you enjoyed our convenient location close to DFW Airport, as well as the friendliness and helpfulness of our staff. We are committed to providing a pleasant and comfortable experience for our guests. We look forward to welcoming you back soon to our accommodation. If you need anything else, please feel free to reach out. We appreciate you choosing our hotel!

8/10 - 좋아요

Robert

2024년 1월에 1박 숙박함
답변 제공: Chelese 님, 2024년 2월 15일
Thank You for your feedback, we hope to see you again!

6/10 - 괜찮아요

Jorge

2024년 1월에 1박 숙박함
답변 제공: Chelese 님, 2024년 2월 15일
Thank You for your feedback, we hope to see you again!

10/10 - 훌륭해요

Rachel

2023년 12월에 3박 숙박함
답변 제공: Christine Beeman, GM 님, 2024년 2월 14일
Dear Rachel-Thank you for taking the time to complete a review on behalf of our hotel. We truly appreciate the perfect score. We are glad you enjoyed your stay and we hope that if your travels ever bring you to the area you will stay with us again!

8/10 - 좋아요

Dortheia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Stay before Fly out for vacation
Very friendly and helpful front desk. The rooms were a little worn, shower faucets were loose and didn’t work property but enough to shower. Shuttle was excellent and so was the driver. We could leave our car while we flew out for vacation without a problem.
2024년 1월에 1박 숙박함
답변 제공: Rafael Oliveira 님, 2024년 1월 25일
Thank you for your valuable feedback! We're glad to hear that you found the front desk team very friendly and helpful. However, we apologize for any inconvenience you experienced with the room conditions, particularly the worn rooms and issues with the shower faucets. Your comments are important to us, and we will certainly address these concerns to ensure a better experience for our future guests.On a positive note, we're pleased to know that you had a positive experience with our shuttle service and driver. It's great to hear that leaving your car while you flew out for vacation was trouble-free. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future. If there's anything specific you'd like us to address, please don't hesitate to let us know. Thank you for choosing our hotel!

10/10 - 훌륭해요

ricardo

Clean
2023년 12월에 2박 숙박함
답변 제공: Chelese T. 님, 2024년 1월 6일
Thank you for your feedback, we hope to see you again!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Hotel could have been cleaner but the staff was very friendly!
2023년 12월에 3박 숙박함
답변 제공: Chelese T. 님, 2024년 1월 6일
Thank you for your feedback, we hope to see you again!

10/10 - 훌륭해요

Kay

2023년 12월에 1박 숙박함
답변 제공: Christine Beeman, GM 님, 2024년 2월 14일
Dear Kay-Thank you for taking the time to complete a review on behalf of our hotel. We truly appreciate the perfect score. We are glad you enjoyed your stay and we hope that if your travels ever bring you to the area you will stay with us again!

10/10 - 훌륭해요

Sharicka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and the staff was very courteous. The area around the hotel was quiet and allowed easy access to many of the popular attractions in the DFW area. Dining options and the bar was also a plus.
2023년 12월에 2박 숙박함
답변 제공: Chelese 님, 2024년 1월 3일
Thank You Sharicka for taking the time to complete a review on behalf of our hotel. We hope that if your travels ever bring you to the area you will stay with us again!

10/10 - 훌륭해요

Dehaven

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was very spacious. Staff was very friendly and accommodating. I literally have zero complaints about my stay. I will definitely recommend and will stay again
2023년 12월에 2박 숙박함
답변 제공: jackie 님, 2023년 12월 13일
Thank you. We strive to exceed expectations. Hope to see you again.

10/10 - 훌륭해요

Erick English

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cowboys Road Trip
Everything abt my stay was excellent. The staff was very helpful. Also, the housekeing was helpful
2023년 12월에 3박 숙박함
답변 제공: jackie 님, 2023년 12월 13일
Thank you. We strive to exceed expectations. Hope to see you again.

8/10 - 좋아요

Steven E

2023년 12월에 1박 숙박함
답변 제공: jackie 님, 2023년 12월 12일
Thank you so much for your stay. We value our guest and strive to exceed expectation. Thank you

10/10 - 훌륭해요

Ira

2023년 12월에 1박 숙박함
답변 제공: jackie 님, 2023년 12월 13일
Thank you for your recent stay. We strive to exceed expectation. Hope to see you again soon.

10/10 - 훌륭해요

Emma

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I recently stayed at this hotel for an interview I had close by. I was there for only one night, but this night/next morning was incredible!! I mean seriously, some of the friendliest staff and cleanest rooms ever. There was a little hiccup where I was given the wrong room at first, but once I went back down to the front desk and explained the situation, I was accommodated right away!! By the way that king mattress, so comfy - and the restaurant and free breakfast inside of the hotel was delicious. Absolutely a 10/10 I highly recommend staying here!!!
2023년 12월에 1박 숙박함
답변 제공: Chelese 님, 2023년 12월 7일
Dear Emma, thank you for taking the time to complete a review on behalf of our hotel! We truly appreciate your kind words about our staff and tasty food! We hope that if your travels ever bring you to the area you will stay with us again!

10/10 - 훌륭해요

Talitha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good staff. Clean room.
2023년 12월에 2박 숙박함
답변 제공: Chelese 님, 2023년 12월 7일
Dear Talitha, thank you for taking the time to complete a review on behalf of our hotel! We hope that if your travels ever bring you to the area you will stay with us again!

8/10 - 좋아요

Kristi

2023년 11월에 2박 숙박함
답변 제공: Chelese 님, 2024년 1월 3일
Thank you for taking the time to complete a review!

8/10 - 좋아요

Militza

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So far everything is great. I’m traveling for business so it’s perfect for a one night stay.
2023년 11월에 1박 숙박함
답변 제공: Chelese 님, 2023년 12월 2일
Dear Militza - Thank You for taking the time to complete a review on behalf of our hotel. We truly appreciate our kind words! We hope that if your travels ever bring you to the area you will stay with us again!

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Chelese 님, 2023년 12월 2일
Dear Kimberly - Thank You for taking the time to complete a review on behalf of our hotel. We hope that if your travels ever bring you to the area you will stay with us again!

10/10 - 훌륭해요

Toni

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property! Bed was very comfy!!!
2023년 11월에 2박 숙박함
답변 제공: Christine Beeman, GM 님, 2023년 11월 29일
Dear Toni-Thank you so much for taking the time to complete a review for our hotel. We are so glad you had a great stay with us and appreciate the 5-star review. We look forward to having you as our guest again in the future!Sincerely,Your Holiday Inn DFW Team

10/10 - 훌륭해요

LESLIE

연인과의 여행, 가족 여행
좋아요: 편의 시설/서비스
The walk in shower was great! Room was very sound proof and bedding was super comfortable.
2023년 11월에 1박 숙박함
답변 제공: Chelese 님, 2023년 11월 26일
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon!

10/10 - 훌륭해요

Joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome stay for a Cowboys game. Close enough to the stadium for a short drive and isolated enough for very light traffic getting there.
2023년 11월에 1박 숙박함
답변 제공: Chelese 님, 2023년 11월 26일
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.

8/10 - 좋아요

vicki

좋아요: 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: Chelese 님, 2024년 1월 3일
Thank You for taking the time to complete a review on behalf of our hotel.

10/10 - 훌륭해요

Brandi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was just far enough away from the congestion of AT&T Stadium and still conveniently located to stay right after the game. Breakfast was excellent. Great options and very friendly staff and clean everywhere.
2023년 11월에 1박 숙박함
답변 제공: Chelese 님, 2023년 11월 26일
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon!

6/10 - 괜찮아요

Taku

출장 여행
ホリデイインはホルデイイン
空港から送迎バスもあり、アクセスは良好。徒歩圏内に飲食店もあるので食事にも困りません。朝食は$17するので、朝食込み予約でなければオススメしません。価格を考えると比較的頑張っている方かも知れません。
2023년 11월에 3박 숙박함
답변 제공: Chelese 님, 2023년 11월 26일
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon!

10/10 - 훌륭해요

Ernest

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awsome Place!!
Rafael check us in with a pleasant attitude!!!! Mel at the bar was friendly and attentive!!!! Breakfast was fabulous!!!!
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 6일
So glad you have enjoyed your stay, and our wonderful employees could be recognized by you. We hope to see you again. Take Care!!

8/10 - 좋아요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Hotel was clean and easily accessible. The food in the restaurant was also good
2023년 10월에 2박 숙박함
답변 제공: Christine Beeman, GM 님, 2023년 10월 31일
Dear Craig-Thank you so much for taking the time to complete a review for our hotel. We are so glad you had a great stay with us. We truly appreciate your kind words, especially about our restaurant And we agree with you, the food is good!. We look forward to having you as our guest again in the future!Sincerely,Your Holiday Inn DFW Team

10/10 - 훌륭해요

Leonard

2023년 10월에 1박 숙박함
답변 제공: Christine Beeman, GM 님, 2023년 10월 31일
Dear Leonard-Thank you so much for taking the time to complete a review for our hotel and for the perfect 10 rating! We are so glad you had a great stay with us. We look forward to having you as our guest again in the future!Sincerely,Your Holiday Inn DFW Team

10/10 - 훌륭해요

MARIA 님, BRANDON

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The young lady who checked me in was very welcoming and friendly. I wish I remembered her name! My bed and pillows were super comfortable. Room was very clean. The free airport shuttle was convenient and ran very efficiently. I will definitely visit your hotel again.
2023년 10월에 1박 숙박함
답변 제공: Christine Beeman, GM 님, 2023년 10월 31일
Dear Maria-Thank you so much for taking the time to complete a review for our hotel. We are so glad you had a great stay with us. We truly appreciate your kind words, especially about our team members. We look forward to having you as our guest again in the future!Sincerely,Your Holiday Inn DFW Team

10/10 - 훌륭해요

Terri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One night stay was excellent.
2023년 10월에 1박 숙박함
답변 제공: Christine Beeman, GM 님, 2023년 10월 31일
Dear Terri-Thank you so much for taking the time to complete a review for our hotel. We are so glad you had an excellent stay with us. We look forward to having you as our guest again in the future!Sincerely,Your Holiday Inn DFW Team

6/10 - 괜찮아요

Taunya

2023년 10월에 1박 숙박함
답변 제공: Christine Beeman, GM 님, 2023년 10월 31일
Dear Taunya-Thank you for taking the time to complete a review for our hotel. We hope that you had a good stay with us. We do see that you rated us 3 out of 5 stars and hope that maybe in the future you will give us anther chance to give you a 5 star experience. Thank you again for the review!Sincerely, Your holiday Inn DFW Team

10/10 - 훌륭해요

Sherri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Kadrain 님, 2023년 10월 11일
Hi Sherri ! Thank you so much for taking the time out to give us feedback of your experience. I'm glad to see that you enjoyed your stay and I hope to see you again soon!

8/10 - 좋아요

Rocio

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Stay was mid
Overall our stay was good. However our blinds did not work and the front desk said they were going to send maintenance and they never came. The following day we asked for more towels and then again they never came. Customer service was not up to its standards.
2023년 9월에 1박 숙박함
답변 제공: Christine Beeman, GM 님, 2023년 10월 31일
Dear Rocio-Thank you for taking the time to complete a review. We appreciate you candor and sincerely apologize for the issues you had with not receiving the requested assistance for the blinds and towels. This is not the typical experience at our hotel and feel awful this happened. We will use this feedback constructively with our team so that we can improve for our future guests. If your travels ever bring you back to the DFW area again we would love the opportunity to have you as our guest again and give you the service you deserve. Thank you again and have a great day!Sincerely, Your Holiday Inn DFW Team

8/10 - 좋아요

Hugo Mario

단체 여행
좋아요: 청결 상태, 직원 및 서비스
It was convenient to my travel destination. The outer portion of the property could use some work. Water buildup around the garbage and electrical fenced in areas. Stone walkway is a tripping hazard, uneven surface.
2023년 9월에 2박 숙박함
답변 제공: Christine Beeman, GM 님, 2023년 10월 31일
Hello Hugo Mario-Thank you for taking the time to complete a review for our hotel. We appreciate your candid feedback. We have reviewed your comments and will use this as a guide to continue to make improvements on our grounds. Thank you again and we hope to have you as our guest in the future!Sincerely,Your Holiday Inn DFW Team

8/10 - 좋아요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Kadrain 님, 2023년 10월 12일
Thank you for your Feedback

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Hotel
Very nice hotel, will stay here again
2023년 8월에 3박 숙박함
답변 제공: Justus Rogers - FOS 님, 2023년 8월 26일
Hi David! Thank you so much for taking the time out to give us feedback of your experience. I'm glad to see that you enjoyed your stay and I hope to see you again soon!

2/10 - 너무 별로예요

Holly

They close breakfast at 9 At 8:45 there was only eggs left for hot breakfast and staff said they could not accommodate with any other food for guests.
2023년 8월에 3박 숙박함
답변 제공: Justus Rogers - FOS 님, 2023년 8월 26일
Hi Holly, Thank you for taking the time to give your feedback on your experience here at Holiday DFW South. I am saddened to hear that you were not able to grab breakfast during your stay here. Our team members monitor the demand and may have cut services short based on an extended period with no activity. I hope that you will visit with us again in the future and I will ensure that you are accommodated properly. Thank you for your time.

10/10 - 훌륭해요

Natalie

2023년 8월에 1박 숙박함
답변 제공: Christine Beeman, GM 님, 2023년 9월 27일
Dear Natalie-Thank you so much for taking the time to complete a review. We are so glad you had a great stay with us. We look forward to having you again!

2/10 - 너무 별로예요

Holly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They quit serving breakfast at 9 am Saturday. At 8:40 there was only eggs left and their staff told guests they could not accommodate anything else.
2023년 8월에 1박 숙박함
답변 제공: Justus Rogers - FOS 님, 2023년 8월 26일
Hi Holly, Thank you for taking the time to give your feedback on your experience here at Holiday DFW South. I am saddened to hear that you were not able to grab breakfast during your stay here. Our team members monitor the demand and may have cut services short based on an extended period with no activity. I hope that you will visit with us again in the future and I will ensure that you are accommodated properly. Thank you for your time.