테라스/파티오
예약 가능 여부 확인

하얏트 플레이스 댈러스/갈랜드/리차드슨 여행 후기

3 out of 5
하얏트 플레이스 댈러스/갈랜드/리차드슨
5101 N President George Bush Hwy, Garland, TX

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 394개" "
평점 8 - 좋아요. 1001개 이용 후기 중 260개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 144개" "
평점 4 - 별로예요. 1001개 이용 후기 중 118개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 85개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jung

2023년 11월에 2박 숙박함
답변 제공: Hyatt Place Garland 님, 2023년 11월 15일
Thank you for the five-star review! We are delighted to hear your stay was a positive one. We look forward to welcoming you again soon.

10/10 - 훌륭해요

SHAH

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent evening.
2024년 4월에 2박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 4월 24일
Thank you for the five-star review! We're delighted to hear that your experience was a positive one. We look forward to welcoming you back again soon.

8/10 - 좋아요

Yoshi

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 19일
Thank you, your feedback is highly appreciated

10/10 - 훌륭해요

Jenifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel we will def stay at in the future!
2024년 4월에 4박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 4월 18일
Thank you for the five-star review! We were delighted to hear your experience was a positive one. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Paige

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kind and friendly staff
2024년 4월에 1박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 4월 18일
Thank you for the five-star review! We were delighted to hear your experience was a positive one. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

RObinson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 4월 18일
Thank you for the five-star review! We were delighted to hear your experience was a positive one. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly, helpful , informed staff.
2024년 4월에 3박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 4월 18일
Thank you for the five-star review! We were delighted to hear your experience was a positive one. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like it
2024년 3월에 4박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 4월 18일
Thank you for the five-star review! We were delighted to hear your experience was a positive one. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Tim

2024년 4월에 2박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 4월 24일
Thank you for the five-star review! We're delighted to hear that your experience was a positive one. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Beatriz

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Que es muy recomendable
2024년 3월에 2박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 4월 2일
Thank you for the five-star review! We are delighted to hear that your experience was a positive one. We look forward to welcoming you back again.

2/10 - 너무 별로예요

dallas

2024년 3월에 1박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 4월 2일
Thank you for your feedback. We are sorry to hear that your experience didn't meet our standards. We value our guests and work hard hard to ensure issues do not occur. We hope you will give us another chance to welcome you back again.

10/10 - 훌륭해요

Sandra L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 3월에 2박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 3월 23일
Thank you for leaving a review. Our team is always working hard to provide the best service to our guests. We hope you have a chance to come back soon!

8/10 - 좋아요

Krystle

출장 여행
좋아요: 청결 상태
I stayed in a king suite. The room was clean. The bed was comfortable. The location was great many shopping stores around as well as restaurants. Very convenient location to where I needed to be.
2024년 3월에 1박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 3월 21일
Thank you for leaving a review. We're so glad you were able to visit us. Our team is always working to offer the best to our guest. We hope you'll have a chance to come back soon!

10/10 - 훌륭해요

Ursula

좋아요: 청결 상태, 편의 시설/서비스
N/A
2024년 3월에 3박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 3월 19일
Thank you for the five-star review! We are delighted to hear your stay was a positive one. We look forward to welcoming you back!

8/10 - 좋아요

James

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a nice stay, the refrigerator wasn’t working but other than that it was good
2024년 3월에 2박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 3월 18일
Thank you for taking the time to share your experience. We apologize that the refrigerator wasn't working. We have been in contact with maintenance to prevent any problems in the future. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Osbaldo

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was incredibly friendly. Rooms were very clean. Breakfast was great. Everything about my stay here was fantastic. We will definitely be back.
2024년 3월에 1박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 3월 15일
Thank you for the five-star review! We are delighted to hear that your stay was a positive one. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Mehret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 3월 11일
Thank you for the five-star review! We are delighted to hear your stay was a positive one. We look forward to welcoming you back again!

8/10 - 좋아요

Joya

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was very nice there was plenty of parking the only downside was the remodeling however they were considerate with the hours they were doing the work
2024년 2월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 8일
we highly appreciate your feedback,

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
kind & courteous staff
2024년 2월에 1박 숙박함
답변 제공: Hyatt Garland 님, 2024년 3월 7일
Thank you for the five-star review! We are delighted to hear your stay was a positive one. We look forward to welcoming you back!

10/10 - 훌륭해요

Wael

2024년 2월에 1박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 3월 21일
Thank you for the five-star review! We are delighted to hear that experience was a positive one. We look forward to welcoming you back again!

8/10 - 좋아요

marlane

They should have real flowers or real plants in front of main door. Too cheap to have plastic flowers lol
2024년 2월에 2박 숙박함
답변 제공: Hyatt Place Garlland 님, 2024년 2월 24일
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your and expectations and have shared your feedback with our team in order to improve in these areas. We hope we have the chance to welcome you back again soon/

8/10 - 좋아요

Abigail

2024년 2월에 1박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 3월 21일
Thank you for leaving a review. We're so glad you were able to visit us. Our team is always working to offer the best to our guest. We hope you'll have a chance to come back soon!

4/10 - 별로예요

Tawna

가족 여행
별로예요: 숙박 시설 상태 및 시설
Check in was alright. The front desk was a bit brusque, but then again they had a ton of cheer families checking in. Room was decent and spacious. But I definitely didn’t enjoy my cold shower, neither did my husband. There was rust on the rack in the shower and lots of dirt/mold/cracked grout as well. The property could for sure use some sprucing up.
2024년 1월에 1박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 2월 6일
We are sorry to hear that your experience did not meet our standards. We value our guests feedback and we work hard to ensure that similar experiences do not occur in the future. We hope you will give us another chance to prove ourselves and welcome you back again in the future.

10/10 - 훌륭해요

Dustin

2024년 1월에 3박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 2월 6일
Thank you for the five-star review. We are delighted to hear your experience was a positive one. We look forward to welcoming you again in the future.

8/10 - 좋아요

Jose guadalupe

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 2월 6일
Thank you for sharing your experience. We are delighted to hear your experience was a positive one. We look forward to welcoming you again in the future.

10/10 - 훌륭해요

Suleman 님, SAN ANTONIO

2024년 1월에 1박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 2월 6일
Thank you for the five-star review. We are delighted to hear your experience was a positive one. We look forward to welcoming you again in the future.

10/10 - 훌륭해요

adnan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 13박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 2월 6일
Thank you for the five-star review. We are delighted to hear your experience was a positive one. We look forward to welcoming you again in the future.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Only complaint I have is that my shower didn’t have a full door so water would get on the floor.
2023년 12월에 3박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 2월 6일
Thank you for the five-star review. We are delighted to hear your experience was a positive one. We look forward to welcoming you again in the future.

10/10 - 훌륭해요

Mariana

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful
2023년 12월에 1박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 2월 6일
Thank you for the five star review! We are delighted to hear your experience was a positive one. We look forward to welcoming you again in the future.

10/10 - 훌륭해요

Joni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 2월 6일
Thank you for the five star review! We are delighted to hear your experience was a positive one. We look forward to welcoming you again in the future.

10/10 - 훌륭해요

Joni

2023년 12월에 2박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 2월 6일
Thank you for the five-star review. We are delighted to hear your experience was a positive one. We look forward to welcoming you again in the future.

6/10 - 괜찮아요

Gricelda

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I fund one dirty towel in the bathroom that is for the las guest is to much hair in the floor of the bathroom
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 27일
Thank you for this information, we appreciate your telling us about your experience, we will make sure to implement extra training for our housekeepers so that this never happen again to any of our beloved guests

8/10 - 좋아요

Chris

2023년 12월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 27일
thank you,

4/10 - 별로예요

John

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stay somewhere else…
Carpet was very dirty with large stains TV remote didn’t work upon arrival then the replacement remote I was given didn’t work either. Changing rooms wasn’t an option because they were fully booked. Hotel needs a deep cleaning.
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 27일
Thank you very much for your feedback,We are very sorry we came short of meeting your expectations, Rest assured all issued mentioned will be addressed, your bringing this to our attention is highly appreciatedthanks again

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 27일
thank you

6/10 - 괜찮아요

Mark

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Convenient location, but room was in poor condition. Safety latch on door was broken. Some young guy in a hoodie was beating on our door a 4am, then started kicking it! Breakfast buffet is pretty good.
2023년 12월에 1박 숙박함
답변 제공: Hyatt Place Garland 님, 2024년 2월 6일
We are sorry that your experience did not meet our standards. We value our guests feedback and we work hard to ensure similar issues do not occur in the future. We hope you will give us another chance to welcome you back again soon.

10/10 - 훌륭해요

Agnes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very nice.
2023년 12월에 2박 숙박함
답변 제공: Hyatt Place Garland 님, 2023년 12월 11일
Thank you for taking the time to share your experience. We are delighted to hear it was a pleasant one. We look forward to welcoming you back again soon.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
Not our best stay
It was very strange at one point they came took all our towel except for one and emptied only one trashcan but did nothing else in our room. We were highly confused when we came in and were ready to do bath for our kids and realized there was only one towel for 4 people.
2023년 12월에 3박 숙박함
답변 제공: Hyatt Place Garland 님, 2023년 12월 11일
Thank you for sharing your experience. We are sorry it wasn't a pleasant one. We will take your comments as an opportunity to refresh our housekeepers training to prevent any future issues. We look forward to welcoming you back again soon.

8/10 - 좋아요

Patty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Repeat customer!
This hotel has new owners and therefore the bar has been taken out. According to the manager, the liquor license hasn't been approved. Unfortunately, the Hotels.com still shows the bar as an amenity. Breakfasts were delicious especially since a microwave is available to heat the food.
2023년 12월에 2박 숙박함
답변 제공: Hyatt Place Garland 님, 2023년 12월 11일
Thank you for taking the time to share your experience. We are sorry to hear it wasn't a pleasant one. We are in the process of obtaining our license. We hope we have the chance to welcome you back again.

10/10 - 훌륭해요

Melanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect all around
2023년 12월에 1박 숙박함
답변 제공: Hyatt Place Garland 님, 2023년 12월 11일
Thank you for taking the time to share your experience. We are delighted to hear it was a pleasant one. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

joy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cool
2023년 12월에 2박 숙박함
답변 제공: Hyatt Place Garland 님, 2023년 12월 11일
Thank you for taking the time to share your experience. We are delighted to hear it was a pleasant one. We look forward to welcoming you back again soon.

6/10 - 괜찮아요

Deborah

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 27일
Thank you

8/10 - 좋아요

Kyle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice place
Love the facility. Comfy and quiet. Good location. Two complaints are the parking lot in front is very dark. Needs better lighting for safety reasons. The second is the breakfast isn't open until 6:30. There were 20 people waiting for it to open. Clearly needs to be available earlier
2023년 11월에 1박 숙박함
답변 제공: Hyatt Place Garland 님, 2023년 12월 11일
Thank you for taking the time send your survey. We appreciate the feedback and we take your comment into consideration when making any future improvements to the property. We look forward to having the chance to welcome you back again soon.

10/10 - 훌륭해요

Al Aziz

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Big space for staying here specially for family
2023년 11월에 9박 숙박함
답변 제공: Hyatt Place Garland 님, 2023년 12월 11일
Thank you for taking the time to share your experience. We are delighted to hear it was a pleasant one. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Al Aziz

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is good specifically for families
2023년 11월에 5박 숙박함
답변 제공: Hyatt Place Garland 님, 2023년 12월 11일
Thank you for taking the time to share your experience. We are delighted to hear it was a pleasant one. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Antonio

2023년 11월에 2박 숙박함
답변 제공: Hyatt Place Garland 님, 2023년 12월 11일
Thank you for taking the time to share your experience. We are delighted to hear it was a pleasant one. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Cammie

2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 27일
thank; you

8/10 - 좋아요

Walter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Wish the bed was comfortable.
Service was good. Staff pleasant and professional. Breakfast was. Very good. Bed was not very comfortable and actually very uneven.
2023년 11월에 4박 숙박함
답변 제공: Hyatt Place Garland 님, 2023년 11월 20일
We're sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues will not rise again. We hope you give us another chance again.

4/10 - 별로예요

BARBARA M

단체 여행
별로예요: 직원 및 서비스
2023년 11월에 3박 숙박함
답변 제공: Hyatt Place Garland 님, 2023년 11월 20일
Thank you for your feedback. We are sorry to hear that your stay wasn't up to our standards. We do hope you will give us another chance to prove ourselves again.

8/10 - 좋아요

Lan

2023년 10월에 1박 숙박함
답변 제공: Hyatt Place Garland 님, 2023년 11월 15일
Thank you for taking the to share your experience. We are delighted to hear it was a positive one. We look forward to welcoming you back again.