외관

하얏트 플레이스 댈러스/그레이프바인 여행 후기

3 out of 5
하얏트 플레이스 댈러스/그레이프바인
2220 W Grapevine Mills Cir, Grapevine, TX

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1126개 이용 후기 중 594개" "
평점 8 - 좋아요. 1126개 이용 후기 중 287개" "
평점 6 - 괜찮아요. 1126개 이용 후기 중 138개" "
평점 4 - 별로예요. 1126개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 1126개 이용 후기 중 43개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

JI-YOON

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
직원들이 친절했음.
2022년 2월에 1박 숙박함
답변 제공: Tara, Night Audit 님, 2022년 2월 4일
Thank you for staying with us. Please come back soon!

8/10 - 좋아요

Svietlana

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect for travelling
2024년 3월에 1박 숙박함

8/10 - 좋아요

Megan

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wi-Fi didn’t work
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Megan, we regret to hear about your challenges with the Wi-Fi connection during your stay. Please be assured we are continuously striving to provide a seamless internet experience for our guests. We appreciate your feedback as it assists us in enhancing the overall guest experience. We're looking forward to serving you better at the Hyatt Place Dallas/Grapevine in the future.

6/10 - 괜찮아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Jennifer, thank you for choosing Hyatt Place Dallas/Grapevine. It's thrilling to know that your stay was excellent. We truly value your patronage and look forward to your return.

10/10 - 훌륭해요

KIMBERLY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
EVERYTHING WAS QUITE EASY , FROM CHECK IN TO CHECK OUT , RESTAURANTS AND SHOPPING ! NO COMPLAINTS
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 23일
Kimberly, it's wonderful to hear that your stay at Hyatt Place Dallas/Grapevine was seamless and convenient. We're especially pleased you enjoyed the ease of check-in and check-out, coupled with the proximity of shopping and dining options. We strive to maintain a hassle-free environment for our guests. Thank you for sharing your positive feedback. We hope to welcome you back in the future.

8/10 - 좋아요

Roberto

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is very close to the Grapevine mills and so many food options around the area in walking distance. They offer transporation to the airport and the mall. Wifi was not high speed.
2024년 3월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Roberto, thank you for your valuable feedback. At Hyatt Place Dallas/Grapevine, we take pride in our prime location that offers convenient access to various amenities. Our complimentary transportation services are designed to maximize our guests' enjoyment. We regret if our internet service did not meet your expectations, and we will look into improving it for a better guest experience. We hope to welcome you back soon.

10/10 - 훌륭해요

Fernando

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A clean and quiet property. They were overbooked and tried to move us to another property. Despite that, it was still a great stay. Breakfast was rather lackluster, but they also had a very full hotel to cook for. Hopefully they can replenish it until 10 minutes before closing in the future.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Fernando, we appreciate the positive review about your stay at Hyatt Place Dallas/Grapevine. We're glad you found our property to be peaceful and well-maintained. We acknowledge the points you've raised regarding booking management and breakfast services. Please know that your feedback has been forwarded to the relevant teams for their attention. We hope to improve your experience with us in the future. We look forward to welcoming you back soon!

8/10 - 좋아요

Martha

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
My only complaint is that the elevator was noisy and we could hear it from our room. The planes from the Airport were also louder at this property than other properties in the area. Please read room description because there was no microwave in the room. Still a great price for the location
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Martha, thank you for taking the time to share your experience at Hyatt Place Dallas/Grapevine. We're glad to hear that you found value in the location. We regret to hear about your trouble with the elevator noise and the sounds from the airport, and we take note of your observation about the room amenities. Thank you for your feedback, and we hope your future stays will be even more satisfying.

8/10 - 좋아요

Jeff

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean Hotel. Quiet neighborhood. Far enough back from freeway that there is no road noise. Lots of restaurants in the area and a Mall across the street
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 15일
Jeff, we are thrilled to see you had a pleasant experience with Hyatt Place Dallas/Grapevine. Your notes about our establishment being peaceful and centrally located near various dining options and shopping outlets are greatly appreciated. It's fantastic to know that you found these aspects of our location beneficial to your stay. Your comments serve as a major asset and provide us with valuable feedback. We look forward to welcoming you back in the future.

8/10 - 좋아요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Needs to be updated. But, staff was nice and helpful, it was very convenient for the mall, and it was quiet at night!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 15일
Rachel, we appreciate your feedback on your recent stay with us. While parts of the property might benefit from a refresh, we're glad you found our team members to be pleasant and helpful. We're also pleased you had a comfortable, peaceful experience and enjoyed the convenience of our location near the mall. Hyatt Place Dallas/Grapevine values your input and looks forward to welcoming you back in the future.

8/10 - 좋아요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Cynthia, thank you for your 4-star rating of Hyatt Place Dallas/Grapevine on Expedia. We're delighted to know that our hotel met your expectations. We hope to have the opportunity to exceed them during your next visit.

8/10 - 좋아요

Eduardo

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 7일
Eduardo, it's wonderful to see that you had a great stay at Hyatt Place Dallas/Grapevine. We're grateful for your support and look forward to welcoming you back on your next visit.

8/10 - 좋아요

Eduardo

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Is good
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 6일
We appreciate you sharing this positive rating, Eduardo!The comfort of our guests is important to us so we can't wait to see you back again at Hyatt Place Dallas/Grapevine. We want to share an even more enjoyable experience with you next time.

10/10 - 훌륭해요

Roxanne

연인과의 여행
좋아요: 편의 시설/서비스
Front desk clerk Neisy was very helpful and welcoming
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 5일
Roxanne, it's delightful to know that you had a positive stay at the Hyatt Place Dallas/Grapevine. We're glad to learn that Neisy's welcoming nature and assistance contributed to your experience. Thank you for choosing our hotel and sharing this wonderful feedback. We hope to have the pleasure of seeing you again soon.

10/10 - 훌륭해요

Víctor tame.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo muy bien
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Víctor, nos alegra saber que su experiencia en Hyatt Place Dallas/Grapevine cumplió con sus expectativas. Nuestro equipo aprecia enormemente sus comentarios positivos. Esperamos recibirlo nuevamente en el futuro.

6/10 - 괜찮아요

Alberto 님, Monterrey

There was no TV sign so we couldnt watch TV
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 3일
Alberto, we regret to hear about your issues finding instructions to use the television. Our team members aim to make all in-room amenities as accessible as possible. Remember, they are available round the clock to assist you with any difficulties during your stay. We hope you'll consider us in the future for your lodging needs.

8/10 - 좋아요

Brijesh

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Over all good
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 3일
Brijesh, it's great to hear that you had an overall good experience at Hyatt Place Dallas/Grapevine. We're pleased that you chose us for your stay and we look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Cameron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 3일
Thanks for the amazing rating, Cameron!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hyatt Place Dallas/Grapevine!

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 29일
Linda, thank you for choosing Hyatt Place Dallas/Grapevine. It's heartening to see your stellar ratings! We trust your stay was enjoyable and hope for the opportunity to serve you again in the future.

10/10 - 훌륭해요

Ried

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a good, clean stay.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Ried, we appreciate your succinct feedback. It's great to hear that you found the Hyatt Place Dallas/Grapevine to be a pleasant and tidy place to stay. Your satisfaction is our primary concern, and we hope to see you again soon for another stellar experience.

10/10 - 훌륭해요

Patricia

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very nice and the staff was very helpful
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Patricia, we are thrilled to hear you found our rooms at Hyatt Place Dallas/Grapevine to be up to your expectations and our team members supportive. It's great to know we could provide a positive experience for you. We hope to have the pleasure of serving you again in the future.

2/10 - 너무 별로예요

john

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Workers were more worried about TV than checking me in. Came down for dinner, kitchen closed told to go ext door. I stayed here for convenience, but was more a hassle. Wouldn't recommend to anyone
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 28일
John, it's unfortunate to hear about your experience. We sincerely apologize if our team members' attentiveness did not meet expectations during check-in. Our primary concern is to provide exceptional service to our guests. It's important to remember that your feedback provides valuable insights for us to improve. Thank you for sharing.

8/10 - 좋아요

Kelvin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, nice continental breakfast and service.
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Kelvin, it's delightful to hear that you appreciated the service and breakfast at Hyatt Place Dallas/Grapevine. It's clear our team members made quite an impression with their hospitality. We hope to have the pleasure of welcoming you back again soon.

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was very clean and spacious! The shower had awesome pressure and hot water! Overall, wonderful stay!!
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Michelle, it's terrific to hear how much you appreciated your stay at Hyatt Place Dallas/Grapevine. We're glad that our meticulously maintained room, efficient shower system, and the overall hospitable atmosphere made your experience delightful. Hyatt Place Dallas/Grapevine eagerly awaits your next visit. Remember, your comfort is always our priority.

10/10 - 훌륭해요

Luis 님, Guadalupe, San Jose

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good location
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Luis, we're delighted you enjoyed your stay at Hyatt Place Dallas/Grapevine, particularly our prime location. We strive to provide experiences and conveniences tailored to our guests' needs. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Jackie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay will be staying there again
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 25일
Jackie, thank you for the glowing review! It's wonderful to know you found the Hyatt Place Dallas/Grapevine to be an excellent choice. We're thrilled you'll be returning. Looking ahead to welcome you back on your next visit to our locale.

10/10 - 훌륭해요

miguel

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Miguel, it's gratifying to know you had such a positive experience at Hyatt Place Dallas/Grapevine. We would love to welcome you back for another wonderful stay when you're next in Dallas.

2/10 - 너무 별로예요

Silvia 님, UPLAND

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Silvia, it's disappointing to hear you didn't have the ideal experience we aim for. We take all feedback seriously and would appreciate hearing specifics of your stay to address your concerns directly. Your impressions matter to us, and we're always striving to enhance our guests' experiences.

8/10 - 좋아요

Bianca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant stay
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 18일
Bianca, it's heartwarming to hear that you had a pleasant stay at Hyatt Place Dallas/Grapevine. Our team is dedicated to ensuring our guests enjoy their time with us, and it seems we achieved that goal during your visit. We appreciate your feedback and hope to welcome you back soon!

8/10 - 좋아요

Cortney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to everything and easy access to freeway.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 18일
Cortney, it's heartening to hear that the convenience and accessibility of Hyatt Place Dallas/Grapevine enhanced your stay with us. Thank you for sharing your feedback and we hope to have the pleasure of welcoming you back on your next visit to Dallas.

8/10 - 좋아요

Franklin Edgardo Villatoro

2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Franklin Edgardo, it's great to know you had a pleasant stay at the Hyatt Place Dallas/Grapevine. Your positive rating is truly appreciated! Our dedicated team members consistently strive to ensure every guest has an outstanding experience. We hope to welcome you back in the future for another enjoyable visit.

10/10 - 훌륭해요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The floor plan was nice. Everything was clean, and the bed and sofa were comfortable. I appreciated the blackout curtains. And the staff was very polite and helpful.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 14일
Carol, we're thrilled to know you enjoyed your stay at Hyatt Place Dallas/Grapevine. Your kind compliments regarding the cleanliness, comfortable furnishings, and effective blackout curtains are much appreciated. It's also wonderful to learn that our courteous and helpful team members ensured your stay was a positive one. Thank you for choosing us and we hope to have the pleasure of hosting you again in the future.

6/10 - 괜찮아요

Brian

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The staff was absolutely great here! Though this property is in dire need of just some deep cleaning and an upgrade. It's definitely good for what it is though but I don't think I would stay here again unless they decide to invest a bit into the property. It's a bit worn down.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Brian, thank you for sharing your thoughts. It's pleasing to hear that our team members met your expectations. We regret to hear that the upkeep didn't live up to those same standards. Please remember, we're making continuous improvements to ensure our guests have a comfortable stay. We hope for the opportunity to exceed your expectations should you choose to return in the future.

6/10 - 괜찮아요

WIlliam

가족 여행
별로예요: 숙박 시설 상태 및 시설
Most of the staff was very friendly and polite, but the building itself is not in the best of shape. Also found moldy bread in the breakfast line. Elevator had broken tile on the floor along with a mess on the same floor that looked like it had been a while. On a positive note, the room was clean, heat/AC worked well, and it was quiet.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
William, thanks for taking the time to provide feedback. We're pleased to learn that you found our team members to be friendly and your room to be clean, quiet, and comfortable. However, we deeply regret any imperfections you encountered in some aspects of our facility, as well as any irregularities you noticed during breakfast. Your observations have been taken into consideration and necessary steps will be initiated to ensure improvements. We value your input and hope to rectify these concerns if you choose to stay with us again.

8/10 - 좋아요

Thomas

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
What i didnt like is having a seat in shower as im handicap..what i really didnt like was my toilet was used by someone else an left for me to flush. I didnt care for hair in shower...do i go on....no food available on menu..accept fot greasy fries...plus a desk clerk a little over welm ...he tried.. Thomas Creen. No up to hyatt standards
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
Thomas, we value your feedback as it allows us to continuously improve our guest experience. We regret to hear about the issues with your room cleanliness and the availability of food options. Moreover, we sympathize with the inconveniences regarding the bathroom setup, designed with accessibility in mind. Lastly, please know all our team members work tirelessly to manage all guest inquiries, and we're saddened to learn that you felt this was not the case. All your concerns have been noted for immediate attention. We strive to ensure our services are up to the standard our guests expect. We hope you will give us another opportunity to serve you better in the future.

10/10 - 훌륭해요

Laura

연인과의 여행
좋아요: 편의 시설/서비스
Staff was very nice and helpful.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 10일
Laura, we're thrilled to hear your positive comments about our colleagues at Hyatt Place Dallas/Grapevine. We strive to provide a helpful and welcoming environment for our esteemed guests. Your kind words validate our efforts. We're looking forward to your next visit.

8/10 - 좋아요

Ronald

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Ronald, thank you for choosing to stay at Hyatt Place Dallas/Grapevine. Your good rating indicates that you had a pleasant experience. We hope the visit met your expectations and we look forward to welcoming you back soon for another enjoyable stay.

8/10 - 좋아요

Derek

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tucked away and close to DFW
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 10일
Thank you for the 4-star rating, Derek!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Hyatt Place Dallas/Grapevine. Thank you again for sharing!

8/10 - 좋아요

Philip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The heater
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 7일
Philip, thank you for taking the time to leave a review. We understand there may have been some concerns with the heating in your room. Rest assured, the team at Hyatt Place Dallas/Grapevine is constantly striving to ensure all of our systems function as they should. Your feedback is valuable to us and we look forward to providing you an even better experience on your next visit.

10/10 - 훌륭해요

Pawel

Clean, quiet.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 5일
Pawel, it's wonderful to know that your stay at Hyatt Place Dallas/Grapevine was to your satisfaction. Our aim is to maintain a tranquil environment and pristine standards. Your positive feedback is greatly appreciated. We hope to see you again soon.

8/10 - 좋아요

Melodie J

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great pet friendly. Ready to get to pet poo area, though out of poo bags. Good breakfast but not any dinner choices, that I could see.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 5일
Melodie J, we appreciate your positive feedback about Hyatt Place Dallas/Grapevine, particularly the recognition of our pet-friendly amenities. We regret any inconvenience encountered concerning the pet area and assure you steps are being taken to maintain it better. We're glad you enjoyed our breakfast and understand your desire for more evening meal options. We're continually evolving based on our guests' needs, so your feedback is valued. Thank you for choosing us, and we hope to welcome you back soon.

10/10 - 훌륭해요

Debra Denise

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved everything about the hotel staff was great
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 4일
Debra Denise, it's fantastic to hear that your stay at Hyatt Place Dallas/Grapevine was nothing short of exceptional! We're thrilled our team members were able to contribute positively to your experience. We aim to continue this level of service in the future. We hope to see you again soon.

10/10 - 훌륭해요

Pawel

Clean, nice breakfast.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 2일
Pawel, it's wonderful to hear that you enjoyed your recent stay at Hyatt Place Dallas/Grapevine. We're glad you appreciated our upkeep and breakfast offerings. We hope to welcome you back for another stellar experience soon.

10/10 - 훌륭해요

Rosalie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to shopping and nice area.
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 2일
Rosalie, we appreciate your high regard for the strategic location of Hyatt Place Dallas/Grapevine. We're delighted you found the surrounding area pleasant. Thank you for your feedback and we hope to welcome you back in the future.

10/10 - 훌륭해요

Renato Toniello

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 2일
Renato, it's fantastic to know that you had a top-tier experience at the Hyatt Place Dallas/Grapevine. The team is grateful for your exceptional rating. We hope to see you again soon!

10/10 - 훌륭해요

Chia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is perfect.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 30일
Chia, thank you for sharing your wonderful experience at Hyatt Place Dallas/Grapevine. It's great to know everything was flawless during your stay. Your positive feedback means a lot to the entire team. Looking forward to welcoming you back soon.

6/10 - 괜찮아요

Asau

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 30일
Asau, thank you for your rating. We understand that there might be areas for enhancement and invite you to share specific feedback for us to improve upon. We hope to have another opportunity to create a more memorable experience for you.

4/10 - 별로예요

Deana

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 24일
Deana, thank you for your feedback. Even without specific details, your rating allows us to recognize that we did not meet your expectations. We constantly strive to improve our guest experience and would appreciate the opportunity to learn more about what could have been enhanced during your stay. We do hope you’ll give us another chance to create a more positive experience next time.

10/10 - 훌륭해요

Luu 님, Atlantic City

2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Luu, it's fantastic to hear that your stay at Hyatt Place Dallas/Grapevine met all of your expectations! We thank you for choosing us and appreciate your perfect rating on Expedia. We hope to welcome you back again soon!