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모텔 6 댈러스, 텍사스 - 노스 - 리차드슨 여행 후기

2 out of 5
모텔 6 댈러스, 텍사스 - 노스 - 리차드슨
13185 N Central Expy, Dallas, TX

이용 후기

5.2
평점 10 - 훌륭해요. 240개 이용 후기 중 31개" "
평점 8 - 좋아요. 240개 이용 후기 중 35개" "
평점 6 - 괜찮아요. 240개 이용 후기 중 50개" "
평점 4 - 별로예요. 240개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 240개 이용 후기 중 82개" "

5.4/10

청결 상태

5.6/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

6/10 - 괜찮아요

Eva Arroyo

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The person at the front desk was very nice and helpful but the hotel itself smelled bad.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

George

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
didnt require deposit was the only nice thing
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 17일
Hi George, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

4/10 - 별로예요

Socorro

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place had roaches. Toilet was not working good.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi Socorro,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
get what you pay for
Moldy shower curtain. bathroom shower vent cover falling off. Bathroom door falling apart.
2023년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 - 괜찮아요

fernanda

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Todo muy agradable
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 20일
Hola Fernanda,¡Gracias por calificar positivamente su estadía!Lilith#Equipo6

6/10 - 괜찮아요

larry

좋아요: 청결 상태, 직원 및 서비스
The air conditioner was not worth the paper it was printed on It ran and was not capable of and did not cool the room@122
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 9일
Hi Larry,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Dedra

가족 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
I've been in worse. This place just needs work.
Looks like the room had been painted and they forgot to put the light and outlet plates back on. Adjustable shower head would be a suggestion I'm not 6ft tall. If the room sleeps 4 why not have 4 towel. 4 wash cloths, and a couple of hand towels. Ours had 2 towels and 1 wash cloth for 2 people. The best part of my stay is that it is a pet friendly place. Luckly I bing my own poop bags when I travel. The pet station was out and the trash can was full. Who's job is it to manage that?
2023년 8월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Dedra,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 - 너무 별로예요

Clair

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

HighClass

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Kelly

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Never again
It smelled real bad the minute you walk in the door. Towels sheets and spread were all stained. The smell of Marijuana was overwhelming upstairs.
2023년 3월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 3일
Hi Kelly,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in and room was right down the hall. Did see a roach crawling on the ground but other than that was a decent stay
답변 제공: Nancy Y. 님, 2023년 2월 21일
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

4/10 - 별로예요

Clarence L

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Old property, needs to be renovated and kept up better

8/10 - 좋아요

Derek

단체 여행
So so motel
It was alright but a little dirty
2022년 10월에 1박 숙박함

8/10 - 좋아요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Slight smell of smoke
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Jairo

2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Katie

연인과의 여행
Ool
2022년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 7월 1일
Hi Katie, Thank you for the perfect rating! Lilith #Team6

2/10 - 너무 별로예요

Jeremy

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The police presence in the parking lot with the locals living at the motel was quite shocking. Then when we got there they couldn’t tell that we paid through Expedia and they said we owe them money. Got to the room no outlet covers holes in the shower cigarette burns all over the comforter the floors were sticky. And then the next morning at 3:30 AM we get The front desk person came to our room and proceeded opening our room door without announcing or knocking then when my husband shut the door in her face, she went back downstairs and proceeded to call us at 3:30 in the morning to tell us we owed money and we weren’t checked in properly. We checked out at 4:30 AM and I informed them that I paid through Expedia when I said that she said that we were refunded through Expedia and we owed them directly. My husband and I have decided we will never stay at another motel six ever! Disgusting, poorly run, dilapidated and very disappointing!
2022년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 5월 17일
Hi Jeremy, We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us. Maz K. #Team6

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walking into the hotel, it had a natural funk to it. The man at the service desk wasn’t ever welcoming. There were big dog paw prints on the bed sheets. Brown stains on the towels. Definitely don’t recommend, and will not be staying here again.
2022년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2022년 3월 14일
Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

8/10 - 좋아요

Zschery

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The 6 with The 10!
I usually stay clear of motel 6, prices are usually good but because the prices are good , they tend to draw a crowd of characters that aren't as low-key as I prefer. Some motel 6 or far worse than others a lot of times depending on the area. This one was one of the best ones I've ever been to. The people that work there were friendl, happy, and , seem to have everything under control. The guest seem to be respectful of property, and eachother.Whatever they were up to I would have never known, because It wasn't put in my face. It's not about what you do it's about how you do it and I don't care what other people do at the hotel or don't do. As long as it doesn't disturb my peace. So this is definitely one that I would recommend and come back to. I've noticed workers at some of the other ones have really bad attitude, and I know that it's not them that they've developed that because of how they've been treated by the guests and how the guests treat their property. But at the end of the day it's their hotel and they have the right to tell somebody to leave or refuse to rent a room in the first place. Sometimes you have to take a little cut in money to get the point across and get the right crowd to start coming through and once they do the wrong crowd won't want to be there. I feel like that's what's happened here. And I can respect that! So I'd give it a 10.
2022년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 3월 14일
Hi Zschery, Thank you for sharing your review. We are glad you enjoyed your stay! Lilith #Team6

4/10 - 별로예요

schuyler

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Good customer service if get right person
2021년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 3월 14일
Hi Schuyler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

4/10 - 별로예요

Bud

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Good customer service if get the right person
2021년 12월에 1박 숙박함

6/10 - 괜찮아요

Gabriela

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2021년 12월에 2박 숙박함

2/10 - 너무 별로예요

Juan

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 11월에 2박 숙박함

6/10 - 괜찮아요

Dajuan

가족 여행
별로예요: 청결 상태
They don't check facts!
2021년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 11월 23일
Hi Dajuan, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

10/10 - 훌륭해요

Dana Kim

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Looks like they are going broke. Rationed all amenities. Hot tub is no longer here.
2021년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 11월 23일
Hi Dana, Thanks for your perfect rating, please give us the opportunity to improve your experience on your future bookings. Lilith #Team6

2/10 - 너무 별로예요

Jannie 님, Atlanta

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property desperately needs update, pictures shown does not reflect current conditions.
2021년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2021년 11월 23일
Hi Jannie, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

4/10 - 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 10월에 4박 숙박함

8/10 - 좋아요

Gerardo 님, GARLAND

2021년 9월에 1박 숙박함

8/10 - 좋아요

CHASITY

출장 여행
좋아요: 숙박 시설 상태 및 시설
2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Anayuritzi

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy sucio, había cucarachas en el Cuarto, los muebles viejos y olía mal todo
2021년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 11월 23일
Hola Anayuritzi, Nos decepciona saber que no cumplimos con sus expectativas. Nos tomamos muy en serio los informes sobre las malas condiciones de la habitación. En nombre de Motel 6, nos gustaría disculparnos porque su estadía fue menos que satisfactoria. Estamos comprometidos con la satisfacción de los huéspedes y agradecemos que se tome el tiempo para revisar su experiencia. Lilith # Team6

10/10 - 훌륭해요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good place
It was very comfortable and the staff was very respectful. I will stay there again
2021년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 11월 23일
Hi Christopher, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

10/10 - 훌륭해요

Jessica

Very clean and spacious room.
2021년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 7월 23일
Hi Jessica, Thank you for the perfect rating! Lilith #Team6

6/10 - 괜찮아요

victor

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 2박 숙박함

4/10 - 별로예요

Rodriguez

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함

4/10 - 별로예요

Kim

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 3월에 2박 숙박함

4/10 - 별로예요

Amanda

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2021년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The proximity of other available services such as dining. Excellent location for accessing any of North Dallas. I loved the immediate access to express toll roads as well.
2021년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 3월 1일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 - 훌륭해요

실제 이용하신 고객

2021년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2021년 2월 4일
Thank you for the perfect rating!! Nancy Y. #Team6

2/10 - 너무 별로예요

Samuel

2020년 9월에 1박 숙박함

2/10 - 너무 별로예요

Maegan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hh
It was ok u could survive if u had to here staff were decent enough but a deposit required is kinda annoying but I just didn’t feel safe overall n not enough outlets to plug anything in in the rooms but if I couldn’t afford better I could stay here again if I had to
2020년 9월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2020년 10월 23일
Hi Maegan, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

6/10 - 괜찮아요

Emmanuel

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 9월에 1박 숙박함

2/10 - 너무 별로예요

Shedrick

2020년 8월에 1박 숙박함

8/10 - 좋아요

NikkiyAtlantis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had rm 311 it was ok includes microwave lil refrig King bed couch I h th ink it lets out to a bed it was comfy. No roaches crawling at all.. over all it was ok!! Also the pool has been closed and the prices change over the weekend!! Best motel 6 I’ve stayed at in the area the other motel 6 over by planeO rd and Estate sucks the beds are for kids not grown people and it’s hooded out the security there is a joke..
2020년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 10월 23일
Hi Nikkiy, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay

6/10 - 괜찮아요

ryan

가족 여행
IT WAS OK..COULD HAVE BEEN ALOT BETTER
2020년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 10월 23일
Hi Ryan, Thank you for the positive review! Lilith #Team6

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Front desk was awesome! Good people working there!
2020년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 10월 23일
Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

4/10 - 별로예요

실제 이용하신 고객

2020년 7월에 2박 숙박함

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I have a service dog, no issues with staff. Friendly and kind. Great place to stay!
2020년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 10월 23일
Hi Randy, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6

8/10 - 좋아요

Marie 님, Dalkas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The maids are friendly & respectful. The rooms are clean & they are working hard to keep people from coming in who don't have a room there.
2020년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 10월 23일
Hi Marie, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6