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모텔 6 플래이노, 텍사스 - 플래이노 노스이스트 여행 후기

2 out of 5
모텔 6 플래이노, 텍사스 - 플래이노 노스이스트
2550 North Central Expressway, Plano, TX

이용 후기

6.6
평점 10 - 훌륭해요. 735개 이용 후기 중 175개" "
평점 8 - 좋아요. 735개 이용 후기 중 186개" "
평점 6 - 괜찮아요. 735개 이용 후기 중 144개" "
평점 4 - 별로예요. 735개 이용 후기 중 96개" "
평점 2 - 너무 별로예요. 735개 이용 후기 중 134개" "

7.0/10

청결 상태

7.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

Karen

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Our first night was spent in a room for the handicapped. This room was not comfortable, quiet or well-appointed. The fixtures in the room seemed cobbled together. Most amenities did not work. It faced I-75 so the noise was at such a high level that sleep was nearly impossible, even with ear plugs. We were able to talk to the attendant the second day and were moved to a non-handicap room. This room had working amenities, surfaces on which things could be set for handy access, and blessed quiet for sleeping.
2024년 4월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 24일
Hi Karen,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 - 훌륭해요

Ken

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice quiet facility and the room was clean. Nearby construction limited access somewhat. I was able to connect to the wi-fi but there was no Internet. As with all Motel 6s, they don't provide shampoo, conditioner or body wash so plan accordingly. But overall I had a nice stay and it was convenient and hassle free.
2024년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 18일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

King

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great lovtion to visit
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 12일
Hi King,Thank you for the excellent review! Maz K.#Team6

10/10 - 훌륭해요

Whitney

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 4일
Hi Whitney,Thank you for the perfect rating!! Maz K.#Team6

4/10 - 별로예요

Rachel

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk guy was asleep at the check in desk. Had to bang on the counter like 5 times before he finally woke up. Shower barley worked. No pressure no hot water.
2024년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 20일
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 - 별로예요

Sam

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Water pressure was very very weak. I paid online, then was charged again at room. 3rd shift needs more training
2024년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 20일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 - 괜찮아요

Héctor

별로예요: 숙박 시설 상태 및 시설
El agua sale muy poquita y sin presión,el baño está muy pequeño e incómodo. Están muy descuidada la instalación o muy vieja.
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 30일
Hola Héctor,Gracias por sus comentarios. Su experiencia es importante para nosotros y agradecemos que nos comunique sus inquietudes. Parece que su estadía podría no haber sido tan cómoda como esperaba. Pedimos disculpas por cualquier inconveniente y esperamos tener la oportunidad de mejorar su experiencia con nosotros. Maz K.#Team6

8/10 - 좋아요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Our room was clean and roomy. The staff were polite and friendly. The only issue is that the grassy areas where the dogs go to the bathroom are very messy. People are not cleaning up after themselves and it doesn't appear the hotel is bothering to either.
2024년 1월에 5박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 17일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

Alexanderia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is the great place to stay for myself or family member visiting Plano, its in a great location I never had an issue
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 21일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 - 별로예요

Linda

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Blood stained pillowcase,blue rags instead of white towels,no wash cloths,squeaky doors,you will not enjoy your stay,if you cannot sleep due to noisy squeaky doors,doors have issues unlocking evening staff Kimberly is rude,Lazy,and no customer service skills.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 21일
Hi Linda, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 - 훌륭해요

Destiny

2023년 11월에 8박 숙박함

10/10 - 훌륭해요

Cory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice
2023년 11월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 5일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 - 별로예요

Deborah

좋아요: 숙박 시설 상태 및 시설
The room seemed clean but there were tiny baby roaches. The toilet leaked ar the floor. It wobbled.it had obviously been caulked a few times, but not fixed. So, when flushed, it leaked water all over the floor. I reserved through expedis, but needed to extend my stay by one day. I called the front desk to ask if i shoukd do it through expdia, i was told no and to come to front desk. It ended up costing be almost $30 per night.
2023년 11월에 3박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 5일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 - 훌륭해요

Tessa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only complaint is the construction that goes on during the day is loud, but that’s to be expected. All Staff has been friendly and haven’t had any issues at all that I they didn’t immediately fix.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 27일
Hi Tessa,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great room for the price
Was a great place for my little family....travel with 3 toddlers one of which is a special needa child. Hotel was very accommodating, check in was quick and directions we asked for were spot on! Room was clean, well kept, and safe for my kids. Will definitely stay again
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 10월 18일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Animate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

8/10 - 좋아요

Velinda

2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
H
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 14일
Hi Chris,Thank you for the perfect rating!! Maz K.#Team6

6/10 - 괜찮아요

James

2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Dakota

2023년 6월에 2박 숙박함

8/10 - 좋아요

yasin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

John

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great dump to get bedbugs
Dump. Crackheads and homeless all around building. Office smelled musty and the clerk smelled like a$$.
2023년 5월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 1일
Hi John, Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K. #Team6

4/10 - 별로예요

LaTerrius

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
When I first arrived the main entrance doors was locked and I was standing waiting for someone to check me in maybe 10 mins . I pressed the button multiple times . I called 972-578-1626 4 times back to back just for me to not reach anyone . I had to knock on the window before the guy came to check me in . The guy was really nice I just don’t know where he was. Okay so I drove around to my room . Walked up the stairs with ALL my things just for me to get to my door and my room key was not working . So I tried calling front office again and AGAIN no response. So I had to walk and drive all the way back to the damn office . ATP I am beyond irritated . So I get back to my room , upon entry I flipped the light switch and the lights acted as if they haven’t been on in ages . It flickered on , which was pretty creepy . Tried to get comfy and lay down just to realize that there were dog paws on my sheets . Or maybe they were the cat paws from the man who stared at me next door go into my rooms cat. Luckily I had throw blankets in my trunk from work On top of that my ac unit was held together by tape LITERALLY Anyway , I guess you get what you pay for ! Moral of the story don’t book here I’m ready to check out in the morning
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 1일
Hi LaTerrius, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

10/10 - 훌륭해요

Nataly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the best part is that is pet friendly
2023년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 4일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 - 괜찮아요

Xi

단체 여행
좋아요: 청결 상태
Not bad for a motel. AC was way too loud though
2023년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 4일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 - 좋아요

Anayelis

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

8/10 - 좋아요

Dax

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Shaarazad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet location. Low traffic, affordable and near restaurants and shopping
2023년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 4월 13일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 - 너무 별로예요

Ashley

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When I arrived at check in, I saw they had late check out for 1:30pm for an extra $20. I asked if this could be added on at a later time if we decided to stay a bit longer. They said yes. Get to the room and there is an oder we had to get some candles to clear. The next day at around 11am the maintenance man and maid come banging on the door and sceaming for us to check out. We said we will pay for the late check out. He then started screaming through an open window that we did not pay and we need to get the F out now. My husband went to talk to them while I tried calling the front desk to pay the extra $20. The front desk would not answer from the phone in the room. The maintenance man continued his highly unprofessional rant. When my husband opened the door and they saw we were black people, him and the maid no longer knew how to speak English and they called the police on us saying we threatened them. Our skin color was the threat. The police came before I was able to get the front desk on the phone. The maintenance man had us trespassed from the property. It was horrible. We just wanted a quiet night away and it turned into a nightmare.
2023년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 3월 28일
Hi Ashley,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

8/10 - 좋아요

Billy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 1월 24일
Dear Billy,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.

8/10 - 좋아요

Autumn

좋아요: 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 1월 24일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.

10/10 - 훌륭해요

Revanth

2022년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 1월 24일
Dear Revanth,Ten out of ten?! We’re blushing. Thanks for your review, we really appreciate the support.

6/10 - 괜찮아요

Kevin

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Just a so so stay
Nothing special a little sketchy at times. A lot of weed smoking going on though. The laundry room was flooding. The vending machines didn’t work. Just need a place to crash it was ok but for the price you can find a better establishment. The staff was ok though.
2022년 12월에 1박 숙박함
답변 제공: Kat 님, 2022년 12월 29일
Hello Kevin,Thank you for letting us know about your stay. We value our customers comfort. Check out our website and become a My6 member for more savings on your next visit. Oh and being a member is free!Kat#Teams6

10/10 - 훌륭해요

Quincy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 10월 17일
Hi Quincy,Thank you for the perfect rating!Lilith#Team6

10/10 - 훌륭해요

Quincy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 10월 17일
Hi Quincy,Thank you for the perfect rating!Lilith#Team6

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite
2022년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 10월 17일
Hi Richard,Thanks for your review, we really appreciate the support. Lilith#Team6

8/10 - 좋아요

Anayelis

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 10월 17일
Hi Anayelis,Thank you for positively rating your stay!Lilith#Team6

4/10 - 별로예요

Rhonda

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
I did not like much about the property, I took a shower and got a serious foot fungus. I never had such a thing. I just hope that they will clean the shower better.
2022년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2022년 8월 23일
Hi Rhonda,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K. #Team6

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Disappointing check-in
I was not able to pay with credit card because the machine was broken. But, they had an ATM right by the front desk that charged a fee for use? Also, they had no way to make a paper receipt, so I am watching credit card for a charge on the card with which I made the reservation. The room itself was very clean, but the hotel itself was a bit run-down.
2022년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2022년 8월 23일
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 - 괜찮아요

Yia

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 8월 23일
Hi Yia,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 - 좋아요

Katherine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place
2022년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 8월 23일
Hi Katherine,Thank you for positively rating your stay!!Maz K.#Team6

4/10 - 별로예요

Brian

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Within a short time this property went to pot!
This has always been a comfortable and clean/nice low budget place to stay when in Plano. Unfortunately, not anymore. Even being charitable, considering our current economy, this place was downright unacceptable. Had a feeling of a no-tell motel. I had requested a first floor room because I was traveling with someone who required it. That request was not honoured and even worse upon arrival, which was right at the beginning of their check in time, the person at the window (yes you read that right window…the lobby is inaccessible anymore); refused to make any accommodation. The property had people living on in the rooms for what appeared long term. They used the walkways for their patios so needless to say getting in and out for my two pets to relieve themselves was a matter of choreography. All in all what was a 3 to 3.5 hotel has gone to no better than a two.
2022년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2022년 7월 13일
Hi Brian, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith #Team6

8/10 - 좋아요

Oswaldo

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No parking lot close by my room I have to walk long distance to get my room
2022년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 7월 13일
Hi Oswaldo, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 - 너무 별로예요

Anthonette 님, norwalk

반려동물 동반 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Cracks heads hanging outside room, drinking, cursing, arguing, police arrived ..felt unsafe. No front desk attendant is probably scared. One night, but never again. Wish I never booked this room
2022년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 7월 13일
Hi Anthonette, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

6/10 - 괜찮아요

Ananth

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Staff does not not know to handle customer
2022년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 7월 13일
Hi Ananth, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

2/10 - 너무 별로예요

Jeffrey

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2022년 6월에 2박 숙박함

8/10 - 좋아요

Connie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The beds were comfy. Place was clean. Check in process was quick. Bathroom door drug floor making it loud to close and hard to close. Toilet seat screws were stripped so seat moved around.
2022년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 7월 13일
Hi Connie, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Lilith #Team6

2/10 - 너무 별로예요

Nathaniel 님, San Antonio

2022년 5월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2022년 5월 31일
Hi Traveler, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

6/10 - 괜찮아요

Gabriel

2022년 5월에 1박 숙박함