내부 입구
예약 가능 여부 확인

모텔 6 알링턴, 텍사스 - UTA 여행 후기

2 out of 5
모텔 6 알링턴, 텍사스 - UTA
703 Benge Dr, Arlington, TX

이용 후기

6.6
평점 10 - 훌륭해요. 572개 이용 후기 중 178개" "
평점 8 - 좋아요. 572개 이용 후기 중 132개" "
평점 6 - 괜찮아요. 572개 이용 후기 중 63개" "
평점 4 - 별로예요. 572개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 572개 이용 후기 중 146개" "

7.0/10

청결 상태

6.8/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Gyu tae

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
미국여행이 처음이였는데 3시 체크인 인데 10시쯤 도착해서 Early Check-in Fee 를 70달러를 내라고 함. 너무 비싸다고 하니 현금으로 60달러에 해주겠다고 했는데, 나중에 확인해보니 규정상 10달러만 내면 되는거였음. Main manager도 아니고 영어를 못하는 아시안이라 이런 사기를 당했다고 생각함. 항의해도 manager가 그럴 일 없다며 대충 넘어가서 보상도 못받는 아주 기분나쁜 경험을 함. 다시는 이용하고 싶지 않음. 일찍 체크인 하시는 분은 규정 보여달라고 하시는게 편해요.
2019년 8월에 28박 숙박함

8/10 - 좋아요

Marisela

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well this wasn’t a visit I wanted to do but my AC at home wasn’t working so it’s a decent area and good price and room was nice
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and the room was very clean.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Ulises

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Encontramos el refry y el microwave con costras de churre, El baño tenia suciedad en la bañadera, sobre todo en la pared posterior Las sabanas estaban limpias, pero una de ellas tenia una quemada de cigarro en un lateral El hotel en general necesita mantenimiento, parece que ha tenido mejores dias. Si hubiera estado limpio nos hubieramos quedado
2024년 4월에 3박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 18일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 18일
Hi Pamela,Thank you for the perfect rating!Lilith#Team6

2/10 - 너무 별로예요

Christopher

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Where do we begin? Checking in involved a locked front door with a little service window. The room was…. interesting. I couldn’t tell if it was boogers or brain matter on the ceiling. The buckshot in the wall was a nifty piece decor. Would not recommend.
2024년 4월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 18일
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 - 너무 별로예요

Jamal

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Management is the worse
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 11일
Hi Jamal,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 - 너무 별로예요

Jamal

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff unbelievable.
2024년 3월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 11일
Hi Jamal,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 - 괜찮아요

zehao

별로예요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 12일
Hi ZehaoThanks for your review, we really appreciate the support. Lilith#Team6

2/10 - 너무 별로예요

Julia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 21일
Hi Julia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 - 너무 별로예요

Lynnae

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Henry

2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

liz

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Management is the worse very rude and doesnt care about your needs they will kick you out for anything
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 14일
Hi Liz,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 7일
Hi Pedro,Thank you for the perfect rating!Lilith#Team6

2/10 - 너무 별로예요

Herminia

연인과의 여행
The room was horrible the doors were broke everything was bad and old the bed sheets were burned
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 7일
Hi Herminia,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 - 훌륭해요

Kelly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

David

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Alexis

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Jessica

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Kim

별로예요: 직원 및 서비스, 객실의 편안함
Pass This One By
I have stayed in many Motel 6 properties because they are pet friendly. That being said I have NEVER encountered such poor service ever. I checked in at 7:30 at night. The lobby door was locked. The owner/manager came to what was a type of gas station attendant window to ask what I wanted. Told him I had a reservation but he would not let me into the lobby. I had to stand in the cold and he could care less. The room was fair. Bed was very uncomfortable as you could feel the springs and one cockroach did walk by me so I will assume there were others. The room had a fridge and microwave but nothing else. It's an adequate place to stay in a pinch but would not recommend it if you have other options.
2023년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 3일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Oscar

좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함

8/10 - 좋아요

Abel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
En la mañana del día del check out, el personal de limpieza entró a mi cuarto después de no esperarse a que abriera, ¡2 veces!. Al parecer se estaba dando mantenimiento, por lo que no había agua para bañarse y cuando salió de la llave, por el color, seguro no era bebible.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Jeremiah

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Overall, not to bad a bit more than the other hotels. Did not get the room I wanted. The staff are not friendly people. They, lock the doors to the office and talk to you via a small whole in the window no matter what time it is. The house keeping knock on the door at 10am allot of people would like to sleep in.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hi Jeremiah, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 - 너무 별로예요

Eva

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient location, close to ATT Stadium which is the reason we were there. Staying for only one night so we figured it couldn't be that bad.....we were wrong cause it was. Looks like the pic but 40 years later. Same bedspread from back in the day when they took the pic. It was very worn and torn and thin. Sheets looked slept in and we were very hesitant to sit on the bed. We covered it with our own sheets. Pillows were dirty and stained. We did not use them either. When we got back from the game at night and got into our room someone knocked twice on our door. We did not open it of course and they eventually left. They must have seen us arrive. It was myself and my daughter so it was a scary moment. Bathroom was "clean" and so were the towels and I was grateful for that. Walls and doors were very dirty. Absolutely needs some tlc. I will never stay there again....its the worst hotel I've ever stayed in. Check in and check out was quick, thankful for that as well. It is definitely not a safe place to stay.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hi Eva, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

2/10 - 너무 별로예요

Shawna

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

4/10 - 별로예요

Don

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would think that any hotel that carries your corporate name should be held to a standard of excellence. Motel 6 is not known for being the fanciest or nicest but they are usually clean and I feel safe. It wasn't either of these things.
2023년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 21일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent room and friendly staff
2023년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 21일
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 - 좋아요

Adam

좋아요: 청결 상태
2023년 11월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Actually was a nice little place. Clean , quiet, hot water…. Just hate motels with no carpet. They have fake hardwood which is nice , I prefer carpet is all.
2023년 11월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 21일
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 - 너무 별로예요

Joshua

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Close to the road
2023년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 21일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Toilet wouldn’t flush and ask for a plunger and never received it and couldn’t use restroom on my stay
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 12일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Cameron A. #Team6

10/10 - 훌륭해요

Margarita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean rooms friendly staff
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함

2/10 - 너무 별로예요

Fantasia

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Helen

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I will never stay there again .We had to talk to the front desk through a glass door .The desk person doesnt stay at the desk doesnt answer the phone and has a mask mandate .The covers on the bed had stains on it.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 29일
Hi HelenAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

8/10 - 좋아요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok for the amount you pay! Nice people
2023년 11월에 3박 숙박함

4/10 - 별로예요

TOMMY

별로예요: 객실의 편안함
it's itching . like a bug in there
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 16일
Hi Tommy,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Rudy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Edward

2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Gracie

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
-
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 16일
Hi Gracie,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 - 너무 별로예요

Quintil

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

John

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area outside seems unsafe. The noise from the other rooms was so loud at night that it made it difficult to sleep. One of the towels had a really long hair on it. They cleaning person knocked early every day, but did not understand English well, so they just left towels and did not replace the trash bags. Being kept up late and woken up early is a form of torture. The outlet may have been defective, because my phone was completely dead in the morning, which cause me to sleep through my alarm and miss my flight. The front desk attendant was very rude and uncaring. When I went to the service desk, he was looking at his Apple iPhone and had Apple AirPods on. When I asked him if he could please put my phone on his charger, he said that his charger was broken. When I mentioned that my charger was not working, and there may have been something with the outlet in the room, he said that I was supposed to pay to use the room and charge. I had paid to use the room, so that was a very condescending comment. I know that this is not 5-Star Service, but having some sort of humanity and being a person that doesn’t completely disregards others and treats others like trash would be beneficial to live in a society of people and even more to be in the service industry. I had stayed in this hotel many times, due to the price. I know that you get what you pay for. But, the lack of regard for another human being was just over the top for my wanting to stay at this place again.
2023년 10월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 15일
Hi John,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and my room was very nice .
2023년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 15일
Hi David, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 - 너무 별로예요

Joshua

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible trashy place!
Worst rooms in town, waste of money bathrooms are gross bed sheets and pillow cases are not clean. Hands down horrible and they wouldnt give me a refund. I literally just let them keep the money and did not stay there! Get red roof or la quinta its waaaayy better!
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 15일
Hi Joshua,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

4/10 - 별로예요

David

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wasnt allowed inside to handle my reservation. Had to work through a hole in the glass. No breakfast and couldn't even get a plastic fork to eat with. Very unprofessional.
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 7일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 - 별로예요

sandra

2023년 10월에 1박 숙박함

8/10 - 좋아요

Dexter D.

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jasmine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy process, fast service.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 27일
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 - 너무 별로예요

Jonathon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 직원 및 서비스, 객실의 편안함
Good for the price.
The area seemed off with guests working on cars in the lot and people just kind of hanging out in front of the office. The room was nice sized but definitely dated. Room smelled clean but the sheets were a tad dirty. Again, for the price, not too bad.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 10일
Hi David,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6