책상, 다리미/다리미판, 무료 WiFi, 침대 시트

스튜디오 6 플래이노, 텍사스 - 댈러스 - 플래이노 메디컬 센터 여행 후기

2.5 out of 5

이용 후기

6.8
평점 10 - 훌륭해요. 709개 이용 후기 중 174개" "
평점 8 - 좋아요. 709개 이용 후기 중 216개" "
평점 6 - 괜찮아요. 709개 이용 후기 중 117개" "
평점 4 - 별로예요. 709개 이용 후기 중 92개" "
평점 2 - 너무 별로예요. 709개 이용 후기 중 110개" "

7.0/10

청결 상태

7.0/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

4/10 - 별로예요

Carlos

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hairs in the bed and sheets and lots of flies inside the room , rusty fridge
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Carlos, We apologize for your experience and appreciate your feedback. We recommend guests reach out to management directly to address any concerns during their stay. Your comfort is our priority and we hope your next stay will be more enjoyable.

10/10 - 훌륭해요

Lucarus

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 2박 숙박함
답변 제공: Nick Patel 님, 2024년 4월 5일
We appreciate that you have taken the time to share your recent experience. Our primary goal is always to provide our guests with an enjoyable experience. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.". We appreciate that you've taken the time to leave advice for our future guests.

10/10 - 훌륭해요

Lucarus

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s okay just need more cleaning in room and parking lot
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Lucarus,We appreciate your feedback and will share your comments with our housekeeping and maintenance teams for their review. Should you have any further concerns, please feel free to contact our management team directly.

4/10 - 별로예요

Ofelia

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The area around the place is good. There are lots of other hotels and motels around the area. There were many eating places close by the motel. The staff were not friendly. We did not get what we had reserved. He stated they tried calling but I did not have any calls from them. He was not friendly, he did welcome us to the place nor did they thank us for our stay. When we went to ensure we had no extra charges at check out time, there was no one at the office. We had to yell through the plexiglass to get someone to assist us. Overall the personnel was the problem.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Ofelia, We appreciate your feedback on the location and convenience of nearby amenities. We regret to hear about the challenges you experienced with the staff during your stay. Rest assured that guest satisfaction is of utmost importance to us, and we will address this internally. Your comments have been noted for future improvements.

4/10 - 별로예요

Sue

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was not helpful at all - first my wifi didn't work - then my TV didn't work - fridge sounded like a jet plane - front counter staff were not helpful at all.
2024년 1월에 26박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Sue,We appreciate you bringing this to our attention; please feel free to reach out to our management team for further assistance with your concerns.

10/10 - 훌륭해요

Breon

Its good
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Breon,We appreciate your feedback and are pleased to hear you found your stay satisfactory. Your comments are valuable to us as we strive to continually improve. Thank you for choosing our hotel for your accommodation needs.

10/10 - 훌륭해요

Roland

출장 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Short walk to hospital. Affordable
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Roland,Thank you for choosing our hotel for your stay. We're glad you found our location convenient for your needs. We strive to provide affordable accommodations and we're delighted that you appreciated our offering. Should you have any other feedback or require further assistance, please do not hesitate to reach out to us.

10/10 - 훌륭해요

Keagan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Went for a peaceful quick getaway. Amazing break. No complaints.and customer service was great.
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Keagan,Thank you for choosing our hotel for your peaceful getaway! We're delighted to hear that you had an amazing break and experienced great customer service. Your positive feedback is greatly appreciated.

4/10 - 별로예요

Milton

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Heater wasn't working. Cold!
2023년 12월에 5박 숙박함
답변 제공: Manager 님, 2023년 12월 29일
Hello Milton, We apologize for any inconvenience you may have experienced with the heater during your stay. Our maintenance team is currently looking into the issue to ensure it is resolved for future guests. We appreciate your feedback and hope you had an otherwise pleasant stay.

8/10 - 좋아요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A little older hotel with older fixtures. In my case, these all worked fine and did the job. There are prettier places but this one worked for me and at a great price. Will use again.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Bruce,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that our older fixtures met your needs and that you found our property to be a great value. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Yanan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Yanan,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience during your time with us. Should you have any further feedback or need assistance in the future, please don't hesitate to reach out. We hope to welcome you back soon for another great stay!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommend going elsewhere.
Negitives: Very old facility with extremely limited amenities. AC didn’t cool. Positives: Convenient if you have family in the Plano Heart Hospital as it’s within walking distance
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Dear Guest, Thank you for sharing your feedback with us. We appreciate your positive comments regarding our convenient location near the Plano Heart Hospital. We apologize for any inconvenience you experienced with the facility amenities and AC cooling. At our hotel, we strive to provide a comfortable stay for all our guests and we will address these concerns with our team.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
Roaches and screaming from other rooms...
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Dear Guest,We are sorry to hear about your unpleasant experience during your stay. We take these matters seriously and would appreciate more details in order to address them. Please reach out to our management team so that they can properly investigate and assist you in the most appropriate way.

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello John,Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had an exceptional experience during your stay with us. We strive to provide the best possible service to all our guests, and we are thrilled to know that we exceeded your expectations. We look forward to welcoming you back in the future for another outstanding visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Nick Patel 님, 2023년 11월 7일
We appreciate that you have taken the time to share your recent experience. Our primary goal is always to provide our guests with an enjoyable experience. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.". We appreciate that you've taken the time to leave advice for our future guests.

2/10 - 너무 별로예요

VIRGINIE

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 9박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello VIRGINIE,We are deeply sorry to learn about your experience during your recent stay at our hotel. We always strive to provide exceptional service and it is disheartening to hear that we fell short of your expectations. We appreciate your feedback and will take it into consideration as we continuously work towards improving our guest experience. If there is anything else we can assist you with, please do not hesitate to reach out to our management team directly.

4/10 - 별로예요

Mimi

연인과의 여행
좋아요: 직원 및 서비스
This property has roaches, I saw 3 in my room, even killed one. The walls are kind of thin, I can hear anyone who walks by my room and I couldn't sleep at night bc I'm assuming some kids upstairs were running around all night
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 7일
Hello Mimi, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 - 너무 별로예요

enes

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
i dont liked
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 26일
Hello enes, We apologize for any inconvenience you may have experienced during your stay. Please provide more details so we can address your concerns accordingly. Thank you.

10/10 - 훌륭해요

Alikile

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 20일
Hello Alikile,Thank you for your kind feedback! We're delighted to hear that you had a great stay with us. We hope to welcome you back soon for another great experience!

8/10 - 좋아요

Taiye

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 13일
Hello Taiye,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

4/10 - 별로예요

Vartan

좋아요: 청결 상태
Almost nothing is working first the door wasn't looking after changing rooms microwave wasn't working and tree times dirty towels so disappointed
2023년 9월에 15박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Hello Vartan ,It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and thus improve the guest experience for future visitors and for your own future visits.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Place is falling apart. I don't know how they got such a high rating. My room had electrical problem, two lights, two outlets by the bed and the kitchen light didn't work. And they def have roaches. I wouldn't recommend it.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Hello Guest ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 10일
Hello John,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

2/10 - 너무 별로예요

Gabriel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Steer clear!!!
It was dirty, disgusting, the sink was broken, they were still doing maintenance on the room, there was holes in the walls, it stunk like oiled up strippers buttcracks, and we left after an hour or 2 and just went to a different hotel for the nite.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 27일
Hello Gabriel,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

10/10 - 훌륭해요

Jennifer

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 10일
Hello Jennifer,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

2/10 - 너무 별로예요

Brett

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 7박 숙박함
답변 제공: Manager 님, 2023년 8월 18일
Hello Brett, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 - 훌륭해요

Teklay

2023년 7월에 4박 숙박함
답변 제공: Nick Patel 님, 2023년 8월 25일
We appreciate that you have taken the time to share your recent experience. Our primary goal is always to provide our guests with an enjoyable experience. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.". We appreciate that you've taken the time to leave advice for our future guests.

2/10 - 너무 별로예요

Richard

2023년 7월에 13박 숙박함
답변 제공: Manager 님, 2023년 8월 4일
Hello Richard,Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 - 너무 별로예요

Donna

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was not very clean.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 28일
Hello Donna, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 - 훌륭해요

Sheila

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 19일
Hello Sheila,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

2/10 - 너무 별로예요

Peter

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worse Hotel Stay in my Life! DONT GO HERE!
Worst hotel experience in my life! I first walked into the room to see it filthy with bugs all over the place. The bed linens were stained as if they had not been washed and when going into the bathroom, I lifted the toilet seat lid, and it was completely dislodged, and was just balancing on the rim. I immediately went to Walmart and picked up king size sheets, and pillowcases, and also some plastic bolts to bolt the toilet seat on to the rim of the commode. The room had a awful smell inside and the refrigerator was so old. It had rust all over the front door and was disgusting to even want to touch better yet put anything inside it. This hotel is mostly section 8 government assisted housing, and when you walked out of your room every day, I smelled a strong odor of marijuana on my way to my car. On the third day I got up and noticed on one of the walls that there were thousands of what appeared to be termites that had just popped through the wall so I took a photograph and brought it to the front office of which nothing was done about it The first day I was there. I had no hot water in the shower so I had to take a cold shower, which they did come the following day and fix. Very often there were people just leaning against the wall of my room outside my door smoking cigarettes If I had not pre-paid for a six day stay, I would have left on the first day it was difficult to just get through that whole week with the filthiness AWFUL!
Rust all over all sides of this 30 year old refrigerator.
2023년 7월에 7박 숙박함
답변 제공: Manager 님, 2023년 7월 15일
Hello Peter,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

4/10 - 별로예요

Nazish

2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 1일
Hello Nazish, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 - 괜찮아요

Juwaun

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
I didn’t like how they talked to my mom , that was very disrespectful.
2023년 6월에 3박 숙박함
답변 제공: Manager 님, 2023년 7월 7일
Hello Juwaun,Know that your voice is of tremendous importance to us and we value your comments about our hotel. Please do come see us again.

6/10 - 괜찮아요

Chad

출장 여행
별로예요: 청결 상태
Thankfully I brought Clorox wipes. Room was dirty, had several long dark hairs wrapped around the “clean” bath towels, shower curtain rod was about to fall out of the wall. Housekeeping carts are very loud.
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 28일
Hello Chad, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Shannon

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was the worst room we have ever stayed at. First i had reserved two room and the front desk guy said i only had one room so i had to pay full price for the other room. Then he was really rude not answering any questions. And the room smelled bad and had roaches.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 16일
Hello Shannon, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

4/10 - 별로예요

Jim

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was infested with bugs/roaches on floor and bed. We left at 4am to get away.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 9일
Hello Jim, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 - 훌륭해요

christi

2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 17일
Hello christi,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

6/10 - 괜찮아요

David

출장 여행
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 16일
Hello David,It was our privilege to earn your business and we hope to host you again on your next trip.

6/10 - 괜찮아요

Franco Carlo

die unterkunft liegt gut gelegen, um schnell überall hinzukommen. leider sind ein paar stufen der treppen, leider ein bisschen sehr rostig. ist sicherlich nur eine frage der zeit, wann eine mal zusammenbricht.
2023년 4월에 9박 숙박함
답변 제공: Manager 님, 2023년 5월 12일
Hello Franco Carlo, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Stacy

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room was fine except there was a leak in the bathtub and even after repeatedly notifying the manager, he refused to have it fixed. So gallons of water wasted, and having to listen to water running 24/7 was extremely annoying. He flat refused to have it repaired. Horrible management. Ugh!
답변 제공: Manager 님, 2023년 5월 8일
Hello Stacy,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our room. Please do consider us again on your next visit to the area.

8/10 - 좋아요

paula

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Manager 님, 2023년 5월 5일
Hello paula,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 - 너무 별로예요

Myiesha

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walk into a roach infested room. Dead ones and alive ones just crawling everywhere. Immediately walked back out and demanded a refund (property offered a new room) went and checked in at Hilton and had a great experience. Don’t stay nowhere near here, wouldn’t even trust the surrounding hotels.
2023년 4월에 2박 숙박함
답변 제공: Manager 님, 2023년 5월 2일
Hello Myiesha, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 - 좋아요

Antonio

2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 21일
Hello Antonio,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 - 너무 별로예요

Harriett

별로예요: 숙박 시설 상태 및 시설
DO NOT STAY HERE
We had family at Baylor-Scott heart hospital and needed to be nearby. You can see Studio 6 in hospital parking lot. The outside looks beautiful, but the rooms are old, roaches ,, noisy, people hang around outside their doors. Drive around this hotel, Fairfield in is behind this hotel, but cannot see from hospital parking lot.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 6일
Hello Harriett, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

8/10 - 좋아요

jose rafael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Manager 님, 2023년 3월 31일
Hello jose rafael,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 29일
Dear Guest,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 - 좋아요

ROBERT 님, WORCESTER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very noisy. People of partying on front sitting area until 4 am some nights.
2023년 3월에 8박 숙박함
답변 제공: Manager 님, 2023년 3월 27일
Hello ROBERT,Thank you for being a valued guest and for providing us the feedback regarding our area. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 - 훌륭해요

Lakeia

2023년 3월에 1박 숙박함
답변 제공: Nick 님, 2023년 3월 14일
We appreciate that you have taken the time to share your recent experience. Our primary goal is always to provide our guests with an enjoyable experience. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.". We appreciate that you've taken the time to leave advice for our future guests.

2/10 - 너무 별로예요

Christina

2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 28일
Hello Christina, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.