회의 시설

W 댈러스 - 빅토리 여행 후기

4 out of 5
W 댈러스 - 빅토리
2440 Victory Park Ln, Dallas, TX

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 507개" "
평점 8 - 좋아요. 1003개 이용 후기 중 224개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 121개" "
평점 4 - 별로예요. 1003개 이용 후기 중 85개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 66개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Martin

2024년 2월에 1박 숙박함

8/10 - 좋아요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Overall our stay was great. However the lobby is being redone, so that was not optimal. Also construction is going on right next to the property.
2024년 4월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 4월 12일
Hello William, We are glad you had an overall enjoyable time with us at W Dallas-Victory. However, we are sorry for the inconvenience you experienced while you were here. We are grateful for your patience, and we want you to know that our Welcome Agents are always available and happy to make you as comfortable as possible. We hope you will choose us again in the future for a seamless experience. Cheers,Jennifer Fiorilo,Director of Operations,W Dallas – Victory

8/10 - 좋아요

Carmen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel ist Across the American Airlines Center (for Basketball and Hockey) and in the middle of a lot of Attraktions, which you can do by foot. A lot of Restaurants and grocery around, so you don’t necessarily need a rentable car. The pool on 16th floor ist nice and warm and grants a very nice View over Dallas. If it is windy it gets extreme at the 16th floor, That’s the only downside. Thumbs up for this Hotel!
2024년 3월에 11박 숙박함
답변 제공: Director of Operations 님, 2024년 4월 6일
Hello Carmen, Thank you for taking the time to tell us about your stay with us at W Dallas-Victory. We love that you could experience all the energy that downtown Dallas has to offer, including sports and entertainment at American Airlines Center and world-class shopping at the Neiman Marcus flagship store. It is also gratifying to know you were able to soak up the sun and the spectacular city views by floating across the panoramic infinity pool at the WET deck. We appreciate your feedback and hope to be your first choice whenever your travels bring you back to our area.Cheers,Jennifer Fiorilo,Director of Operations,W Dallas – Victory

10/10 - 훌륭해요

Jason 님, Austin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to walk to the American Airlines Center to catch a sporting event, concert, or other event.
2024년 3월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 4월 3일
Hello Jason, Thank you for being our guest at W Dallas-Victory. We love that you could experience all the energy that downtown Dallas has to offer, including sports and entertainment at American Airlines Center. We hope you will join us again soon.Cheers,Jennifer Fiorilo,Director of Operations,W Dallas – Victory

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was nice and quite. Staff was very attentive! Just a short walk to American Airline center.
2024년 3월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 4월 1일
Hello James, Thank you for the fantastic review and for pointing out all the details that amplified your stay at W Dallas-Victory. We appreciate you mentioning our spirited Talent and inspiring location, and we love that you joined us for your time here in our energetic city. We can’t wait to welcome you back!Cheers,Jennifer Fiorilo,Director of OperationsW Dallas – Victory

10/10 - 훌륭해요

Brenda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Kasey front desk clerk was wonderful and very understanding!!
2024년 3월에 2박 숙박함
답변 제공: Director of Operations 님, 2024년 4월 1일
Hello Brenda, Thank you for your recent stay at W Dallas-Victory and your gracious review. Our Talent's highest priority is making sure every guest has a meaningful, inspiring visit. We appreciate you calling out Kasey for her devotion to service; we will share your kind words and thank her personally. Thank you again; we look forward to seeing you soon!Cheers,Jennifer Fiorilo,Director of OperationsW Dallas – Victory

8/10 - 좋아요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 4월 2일
Hello Amy, Thank you for rating your pleasant experience at W Dallas-Victory. We are glad to know you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to our area. Cheers,Jennifer Fiorilo,Director of Operations,W Dallas – Victory

4/10 - 별로예요

Amanda

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
There was construction going on which we were not informed about prior to check-in. Our room Was on the third floor and the hammering was constant from about 8am on. For $500 a night - it was absurd. When I called the front desk and asked to speak to a manager, I was told he would call me back - he never did.
2024년 3월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 3월 28일
Hello Amanda, Thank you for leaving your review. Our goal is to provide a comfortable stay to our guests; therefore, we apologize for the noise issues you experienced due to our current remodeling. This information is available on our site, and we regret that you did not notice it before booking with us. We are grateful for your patience and understanding as we transform our property to provide our guests with a more rejuvenating experience. Furthermore, we are sorry you have not yet received a promised call. We will share your message appropriately as we are committed to enhancing our services on all levels.Cheers,Jennifer Fiorilo,Director of Operations,W Dallas – Victory

10/10 - 훌륭해요

Ruben

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 3월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 3월 25일
Hello Ruben, Thank you for the outstanding rating for W Dallas-Victory. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay. Stop by again soon; we will be looking forward to it!Cheers,Jennifer Fiorilo,Director of Operations,W Dallas – Victory

6/10 - 괜찮아요

Sean

.
2024년 2월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 2월 25일
Hello Sean, Thank you for providing valuable feedback about your stay. We strive to provide all of our guests a perfect and unforgettable experience; therefore, we are sorry we did not meet this goal during your visit. We appreciate knowing you enjoyed your overall time with us, and we look forward to welcoming you back the next time you are in the area.Cheers,Jennifer Fiorilo,Director of OperationsW Dallas – Victory

10/10 - 훌륭해요

Claire

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel. Staff are all very friendly and helpful.
2024년 2월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 2월 12일
Hello Claire, We love knowing we could make you feel so welcome, and our energetic style and spirited Talent helped to make your visit even more memorable. We enjoy connecting with our guests and providing authentic, inviting service! Thank you for mentioning our efforts and for choosing W Dallas-Victory; we hope to welcome you back soon.Cheers,Jennifer Fiorilo,Director of OperationsW Dallas – Victory

6/10 - 괜찮아요

Kaitlynn

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 24일
Hello Kaitlynn, Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the great experience we are known for providing. We hope you will give us another opportunity to gain your trust in the future. Cheers,Jennifer Fiorilo,Director of Operations,W Dallas – Victory

10/10 - 훌륭해요

Kayce 님, Yukon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an amazing time!
2024년 1월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 15일
Hello Kayce, Thank you for the outstanding rating for W Dallas-Victory. It is gratifying to read how much you enjoyed your visit. It was our pleasure having you, and we look forward to your return.Cheers,Jennifer FioriloDirector of OperationsW Dallas – Victory

2/10 - 너무 별로예요

Andrea

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 10일
Hello Andrea, We sincerely apologize for not meeting your expectations and for not delivering an exceptional experience. While we always work towards providing an outstanding visit to each guest, we are disappointed that we did not meet this goal during your stay. We hope you will give us another opportunity to show you the hospitality you deserve the next time your travels bring you this way.Cheers,Jennifer Fiorilo,Director of Operations,W Dallas – Victory

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
답변 제공: Director of Operations 님, 2024년 2월 10일
Hello Christopher, We are delighted you had a great experience at W Dallas-Victory. Thank you for the excellent rating, and we look forward to hosting you again soon. Cheers,Jennifer Fiorilo,Director of Operations,W Dallas – Victory

10/10 - 훌륭해요

Matt

2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 10일
Hello Matt, We are delighted you had an outstanding experience at W Dallas-Victory and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Cheers,Jennifer Fiorilo,Director of Operations,W Dallas – Victory

10/10 - 훌륭해요

Al

2023년 12월에 2박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 6일
Hello Guest, Thank you for choosing W Dallas-Victory and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Cheers,Jennifer FioriloDirector of OperationsW Dallas – Victory

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 6일
Hello Michael, Thank you for letting us know your visit to W Dallas-Victory was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Cheers,Jennifer FioriloDirector of OperationsW Dallas – Victory

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Liked it
2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 6일
Hello Edward, Thank you so much for the perfect rating of your time at Edward. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Cheers,Jennifer FioriloDirector of OperationsW Dallas – Victory

10/10 - 훌륭해요

Evan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Director of Operations 님, 2023년 12월 31일
Hello Evan, We are pleased your stay was a great one, and we want to thank you for your excellent rating. All of us at W Dallas-Victory look forward to your next visit.Cheers,Jennifer FioriloDirector of OperationsW Dallas – Victory

6/10 - 괜찮아요

McKenzie

2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2023년 12월 31일
Hello McKenzie, We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience.Cheers,Jennifer FioriloDirector of OperationsW Dallas – Victory

6/10 - 괜찮아요

Yvonne

2023년 12월에 2박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 6일
Hello Yvonne, Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Cheers,Jennifer FioriloDirector of OperationsW Dallas – Victory

10/10 - 훌륭해요

Gena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Director of Operations 님, 2023년 12월 7일
Hello Gena, Thank you for the outstanding rating for W Dallas-Victory. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us. Stop by again soon; we will be looking forward to it!Cheers,Jennifer Fiorilo,Director of OperationsW Dallas – Victory

10/10 - 훌륭해요

alisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lighting in room very dark
2023년 11월에 1박 숙박함
답변 제공: Director of Operations 님, 2023년 12월 6일
Hello Alisa, Thank you for the outstanding rating! We love that you had an unforgettable stay at W Dallas-Victory. We are grateful for your specific feedback as we are continually striving to amplify our guest experience on all levels. It was our pleasure having you, and we look forward to your return.Cheers,Jennifer Fiorilo,Director of OperationsW Dallas – Victory

10/10 - 훌륭해요

Bonnie Ruth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location for an event was great. Staff was wonderful
2023년 11월에 1박 숙박함
답변 제공: Director of Operations 님, 2023년 12월 5일
Hello M. Ruth, We are thrilled with your generous review, and we thank you for sharing your experience at W Dallas-Victory. We love offering our guests luxury style, full of energy and access to the best of the city. It was a pleasure having you as our guest, and we look forward to seeing you on your next visit.Cheers,Jennifer FioriloDirector of OperationsW Dallas – Victory

10/10 - 훌륭해요

Eboni

2023년 11월에 1박 숙박함
답변 제공: Director of Operations 님, 2023년 12월 5일
Hello Eboni, Thank you so much for the perfect rating of your time at W Dallas-Victory. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Cheers,Jennifer FioriloDirector of OperationsW Dallas – Victory

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Director of Operations 님, 2023년 12월 5일
Hello Susan, We are pleased your stay was a great one, and we want to thank you for your excellent rating. All of us at W Dallas-Victory look forward to your next visit.Cheers,Jennifer FioriloDirector of OperationsW Dallas – Victory

8/10 - 좋아요

Jennifer

2023년 11월에 3박 숙박함
답변 제공: Director of Operations 님, 2023년 12월 10일
Hello Jennifer, Thank you for the great rating! We love that you had a wonderful stay at W Dallas-Victory. It was our pleasure having you, and we look forward to your return.Cheers,Jennifer Fiorilo,Director of OperationsW Dallas – Victory

10/10 - 훌륭해요

Rosa

2023년 11월에 1박 숙박함
답변 제공: Director of Operations 님, 2023년 12월 9일
Hello Rosa, Thank you for the perfect rating. We are glad you had a wonderful time at W Dallas-Victory. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Cheers,Jennifer FioriloDirector of OperationsW Dallas – Victory

10/10 - 훌륭해요

Lilia 님, Amarillo

2023년 11월에 1박 숙박함
답변 제공: Director of Operations 님, 2023년 11월 28일
Hello Lilia, Thank you for the outstanding rating! We love that you had an unforgettable stay at W Dallas-Victory. It was our pleasure having you, and we look forward to your return.Cheers,Jennifer Fiorilo,Director of OperationsW Dallas – Victory

8/10 - 좋아요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Director of Operations 님, 2023년 11월 6일
Hello Lynn, Thank you for the wonderful rating of W Dallas-Victory. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us. Stop by again soon; we will be looking forward to it!Cheers,Jennifer Fiorilo,Director of OperationsW Dallas – Victory

10/10 - 훌륭해요

Tracy 님, Granbury

2023년 11월에 1박 숙박함
답변 제공: Director of Operations 님, 2023년 11월 25일
Hello Tracy, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to W Dallas-Victory.Cheers,Jennifer FioriloDirector of OperationsW Dallas – Victory

10/10 - 훌륭해요

lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2023년 10월에 1박 숙박함
답변 제공: Director of Operations 님, 2023년 10월 29일
Hello Lisa, Thank you for the kind review of your recent time at W Dallas-Victory. We love that you could experience all the energy and fun our community has to offer. We enjoyed having you stay with us, and we are already looking forward to your next visit.Cheers,Jennifer FioriloDirector of OperationsW Dallas – Victory

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location, location, location. Go Stars!
2023년 10월에 1박 숙박함
답변 제공: Director of Operations 님, 2023년 10월 22일
Hello Bryan, Thank you for choosing to stay at W Dallas-Victory. Located close to sports and entertainment at American Airlines Center and world-class shopping at the Neiman Marcus flagship store, our hotel puts our guests near the city's premier attractions. We are thrilled our supreme location helped to make your stay so memorable. We hope we will be the first hotel you think of on future trips to the area. Cheers,Jennifer FioriloDirector of OperationsW Dallas – Victory

8/10 - 좋아요

Alexis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good.
2023년 10월에 2박 숙박함
답변 제공: Director of Welcome 님, 2023년 10월 18일
Hello Alexis, Thank you for your rating of W Dallas-Victory. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon.Cheers,Damian UribeDirector of Welcome

8/10 - 좋아요

Traci

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great Location, But a Little Less Than Expected
Great location! Quick and easy access to American Airlines Center. Nice room, but I guess we expected a little more for the price. The showers only have a half door, so water sprays on the floor. The bathroom is also only closed off from the room with a curtain rather than a door.
2023년 10월에 1박 숙박함
답변 제공: Director of Welcome 님, 2023년 10월 15일
Hello Traci, Thank you for choosing to stay with us and for leaving your comments. We are pleased that with the exception of a few issues, you had a pleasant stay. We are always looking for ways to improve, and we take every review into consideration as we plan changes throughout our hotel. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit.Cheers,Damian UribeDirector of Welcome

10/10 - 훌륭해요

Daisy

2023년 9월에 1박 숙박함
답변 제공: Director of Welcome 님, 2023년 9월 27일
Hello Daisy, Thank you for the outstanding rating for W Dallas-Victory. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed our energetic service and style. It was a pleasure hosting you, and we look forward to welcoming you back soon.Cheers,Damian UribeDirector of Welcome

8/10 - 좋아요

Robert

가족 여행
좋아요: 청결 상태, 객실의 편안함
Event at AA
Beautiful hotel, perfect location for an event at America Airlines Arena. Food options and movie theater walkable. Checkin at 4pm is on the later side of most hotels. Valet helpful.
2023년 9월에 1박 숙박함
답변 제공: Director of Welcome 님, 2023년 9월 18일
Hello Robert, Thank you for choosing to stay at W Dallas-Victory. Adjacent to the city’s most iconic entertainment venues, Whether you're catching games & concerts at American Airlines Center or intimate shows at House of Blues, our proximity to live events in Dallas, TX is unparalleled. We are thrilled our convenient Wheels service and supreme location helped to make your stay memorable. Stop by again soon; we will be looking forward to it!Cheers,Damian UribeDirector of Welcome

10/10 - 훌륭해요

Carrie

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic customer service on arrival!!
2023년 9월에 1박 숙박함
답변 제공: Director of Welcome 님, 2023년 9월 16일
Hello Carrie, Thank you for your recent stay at W Dallas-Victory and for sharing your kind review. Our Talent has an appetite to serve and connect with our guests, and they always enjoy hearing that they are making a difference. We will share your kind words with them and thank them personally for the work that they are doing. Thank you again, and we look forward to having the opportunity to welcome you back very soon.Cheers,Damian UribeDirector of Welcome

4/10 - 별로예요

Christina

2023년 9월에 1박 숙박함
답변 제공: Director of Welcome 님, 2023년 9월 18일
Hello Christina, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Cheers,Damian UribeDirector of Welcome

10/10 - 훌륭해요

Eugen

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great Location if you are attending an event at the American Airlines Arena.
2023년 9월에 1박 숙박함
답변 제공: Director of Welcome 님, 2023년 9월 10일
Hello Eugen, Thank you for the wonderful review of your recent stay at W Dallas-Victory. We love that you could experience all the energy that downtown Dallas has to offer, including sports and entertainment at American Airlines Center. We enjoyed hanging out with you, and we are already looking forward to your next visit.Cheers,Damian UribeDirector of Welcome

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태
별로예요: 객실의 편안함
Hotel was nice and convenient for the concert location. The bed was really hard. It wasn’t as comfy as I was expecting from a Marriott location
2023년 9월에 1박 숙박함
답변 제공: Director of Welcome 님, 2023년 9월 10일
Hello Sandra, Thank you for choosing W Dallas-Victory during your visit. We appreciate you sharing how much you enjoyed your stay and our fantastic location. However, our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our beds. We appreciate your business and sincerely apologize that we did not provide you with a good night's sleep. Thank you for bringing this to our attention. We hope you will give us another chance to provide you with the relaxing stay you deserve. It was our pleasure having you, and we look forward to welcoming you back soon. Cheers,Damian UribeDirector of Welcome

2/10 - 너무 별로예요

Jessica

별로예요: 청결 상태, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Director of Welcome 님, 2023년 9월 8일
Hello Jessica, We hope you will accept our apologies for not providing the exceptional service you should always receive from us. Our goal is to give consistent, outstanding service to all of our guests; therefore, we regret this was not your experience. We would be honored to have you visit us again to restore your faith in us. Thank you for the valuable feedback, we are grateful for your business.Cheers,Damian UribeDirector of Welcome

10/10 - 훌륭해요

Wilma

2023년 9월에 1박 숙박함
답변 제공: Director of Welcome 님, 2023년 9월 5일
Hello Wilma, We appreciate your excellent rating of W Dallas-Victory. We are glad you had an enjoyable stay and would love to see you again soon.Cheers,Damian UribeDirector of Welcome

10/10 - 훌륭해요

Lawren

좋아요: 청결 상태, 객실의 편안함
Excellent location
Great location. Super convenient to walk to the AAC. Great night out.
2023년 9월에 1박 숙박함
답변 제공: Director of Welcome 님, 2023년 9월 4일
Hello Lawren, We love that you could experience all the energy that downtown Dallas has to offer, including sports and entertainment at American Airlines Center and world-class shopping at the Neiman Marcus flagship store. We enjoyed hanging out with you, and we are already looking forward to your next visit.Cheers,Damian UribeDirector of Welcome

2/10 - 너무 별로예요

Taylor

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking situation was terrible and not communicated by anybody. Elevator buttons all broken. Very loud. Just did not get moneys worth for the price. Have had nicer experiences at a holiday inn. Guy at the front desk was awesome, only positive.
2023년 8월에 1박 숙박함
답변 제공: Director of Welcome 님, 2023년 9월 4일
Hello Taylor, Thank you for reviewing your stay at our hotel. We are very sorry for the inconvenience caused to you in our parking area and while using our elevators. Please rest assured that we will take appropriate measures to address these problems and prevent future occurrences. We also apologize not meeting your expectations with the value we offer for the price. We take our guest’s feedback seriously, and we hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Cheers,Damian UribeDirector of Welcome

10/10 - 훌륭해요

Jett

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 8월에 2박 숙박함
답변 제공: Director of Welcome 님, 2023년 9월 1일
Hello Jett, Thank you for your fabulous rating and for letting us know your stay at W Dallas-Victory was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Cheers,Damian UribeDirector of Welcome

4/10 - 별로예요

James

좋아요: 청결 상태
별로예요: 객실의 편안함
Terrible value for the money.
A lot not great. Value for money is crazy. Super expensive and not a super expensive experience. Bed was a little hard. AC in room would not go below 75 degrees at night. Phone by the bed would not work. No clear instructions on ordering room service. Ordered breakfast room service and delivered it 45 minutes early and it was cold. 18% service carge on everything and no choice to be less if service stinks. Now the positives. Restuarant while very expensive was fantastic as too the food. Service was good as well but we were about the only people in there. The pool was very nice and had fun. The staff were awesome.
2023년 8월에 1박 숙박함
답변 제공: Director of Welcome 님, 2023년 8월 31일
Hello James, Thank you for staying with us and for sharing your feedback. Please accept our apologies for being inattentive to your needs and for the unsatisfactory service you received during your stay. These issues will be addressed with our Talent to prevent them from reoccurring. We appreciate your business and hope you will consider staying with us once more so we can provide you with the hospitality you should have experienced on this visit. Safe travels!Cheers,Damian UribeDirector of Welcome

10/10 - 훌륭해요

Rock 님, Carle Place

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, very quiet, good sleep. Walkable to the book depository, but it gets hot quick in the summer!!! (110 degrees)! Bring water, drink water. Good hotel, thank you.
2023년 8월에 3박 숙박함
답변 제공: Director of Welcome 님, 2023년 8월 15일
Hello Rock, Thank you for the outstanding review! We love that you had an unforgettable stay at W Dallas-Victory. We appreciate you mentioning how much our energetic style, comfortable hotel, and great location helped to amplify your visit. It was our pleasure having you, and we look forward to your return.Cheers,Damian Uribe,Director of Welcome

10/10 - 훌륭해요

Jon

좋아요: 청결 상태, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Director of Welcome 님, 2023년 8월 15일
Hello Jon, Thank you for the outstanding rating! We love that you had an unforgettable stay at W Dallas-Victory. It was our pleasure having you, and we look forward to your return.Cheers,Damian Uribe,Director of Welcome