리셉션

레드 루프 인 & 스위트 칼훈 여행 후기

2 out of 5
레드 루프 인 & 스위트 칼훈
189 Jameson Street, Calhoun, GA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 753개 이용 후기 중 304개" "
평점 8 - 좋아요. 753개 이용 후기 중 273개" "
평점 6 - 괜찮아요. 753개 이용 후기 중 85개" "
평점 4 - 별로예요. 753개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 753개 이용 후기 중 44개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

SCOTT

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place and very friendly staff
2024년 3월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 3월 26일
Dear Scott,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Calhoun. We are thrilled to see that you enjoyed your stay, prompting your 5/5 score. You mentioned how pleased you were with our hotel and the friendliness of our staff. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was affordable and clean. Easily accessible and so simple to make reservations. I felt comfortable and safe. Associate at check-in was professional and informative. My only 'slight' complaint was since I didn't check-in until after 6pm, I couldn't change my method of payment.
2024년 3월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 3월 26일
Dear Julie,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Calhoun. We are happy to see that you were pleased with the value to price ratio and the cleanliness of our hotel. You also mentioned how pleased you were with the safety our hotels offers, how simply it was to make reservations and the professionalism of our front desk staff. However, you mentioned that the you did not like that you were not able to change your payment method because you had check-in after 6pm. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Whitney

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place had cigarette butts on the ground and dirty sheets. When the staff said there were only smoking rooms I asked if they were clean and he assured they were. The bathtub was disgusting wouldn’t let my kids bathe there. Would have left but it was late and we had been driving for 10 hours plus
2024년 3월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 3월 26일
Dear Whitney,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Calhoun. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal. You indicated that you were unsatisfied with your stay as you were assured that the room given will be clean. However, the bathtub lacked cleanliness. You also mentioned that the grounds and the sheets lacked cleanliness. Please accept our sincerest apologies for the negative impact this had on your stay. At Red Roof, your feedback is very important to us, so thank you for sharingWe understand that your overall experience fell far below your expectations and we are committed to making improvements to ensure that this does not happen in the future. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Thomas

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 3월 23일
Hi Thomas,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Calhoun. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof Management Rediresponse Specialist

10/10 - 훌륭해요

Gina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love that DoorDash was available with several dining options and I could have my pet there.
2024년 3월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 3월 18일
Thank you for taking the time to leave a review, Gina. The staff and I at the Red Roof Inn & Suites Calhoun appreciate your 5/5 score following your stay. I am happy that our pet friendliness pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another 5-star experience. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

richard 님, Brighton

반려동물 동반 여행, 가족 여행
great location, clean and dog friendly
2024년 3월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 3월 10일
Dear Richard,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Calhoun. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our great location, cleanliness and pet stay free policy. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Ronald

가족 여행
좋아요: 편의 시설/서비스
Short stay would stay again
2024년 3월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 3월 8일
Dear Ronald,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Calhoun. We really appreciate your continued business. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

10/10 - 훌륭해요

Stephen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was comfortable and clean
2024년 2월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 3월 7일
Dear Stephen,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Calhoun. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our comfortable and clean room. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

8/10 - 좋아요

Ralph

반려동물 동반 여행, 가족 여행
좋아요: 편의 시설/서비스
Great location Reasonably priced Pet friendly
2024년 3월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 3월 7일
Dear Ralph,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Calhoun. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our great location, reasonable rate and pet-friendliness. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

8/10 - 좋아요

Gokhan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I can recommend
2024년 2월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2024년 2월 21일
Hello Gokhan,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Calhoun. It's wonderful to see that you had a great stay with us resulting in your 4/5 score and recommendation to others. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

8/10 - 좋아요

Ronald 님, CRAWFORDVILLE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 2월 14일
Hello Ronald, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Calhoun and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

8/10 - 좋아요

Sonja

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Located close to multiple eateries within walking distance. Room clean with everything you need. Easy check in
2024년 2월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 2월 11일
Dear Sonja, Everyone here at the Red Roof Inn & Suites Calhoun was proud to see your 4/5 score. I am thrilled that our clean room with everything you needed pleased you, along with the other highlights mentioned. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

8/10 - 좋아요

John

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
Good value for the price. No extra charge for our Labrador Retriever.
2024년 2월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 2월 4일
Dear John,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CALHOUN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the good value for price and pet stay free policy. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Management

2/10 - 너무 별로예요

Pamela

별로예요: 숙박 시설 상태 및 시설
The pillows were very thin. 4 of them for a king equals 1. Room 103 the shower didn't work and water hardly came out of the faucet. The bed was hard also
2024년 2월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 2월 3일
Dear Pamela,Thank you for your your feedback following your recent stay with us at the RED ROOF INN & SUITES CALHOUN. You expressed you were displeased with the thin pillows, the hard bed, the faulty shower and faucet. Your feedback is taken very seriously, and rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrence. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Red Roof Management

10/10 - 훌륭해요

Saul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 1월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 1월 29일
Dear Saul, We at the RED ROOF INN & SUITES CALHOUN are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. We are happy your stay was excellent. In the future we would love for you to please consider adding detailed comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

8/10 - 좋아요

Connie 님, Rockton

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2024년 1월 22일
Thank you, Connie, for being our guest at the Red Roof Inn & Suites Calhoun. We value you as a our guest and welcome your 4/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Patricia

2024년 1월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 1월 21일
Hello Patricia, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES CALHOUN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

6/10 - 괜찮아요

Candace

가족 여행
별로예요: 편의 시설/서비스
Very poor breakfast. Reception staff was not friendly. Motel has some renovations, but bathroom is old, tub is stained and floor needed a good sweeping.
2024년 1월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 1월 13일
Dear Candace,Thank you for the feedback about your recent stay at our hotel RED ROOF INN & SUITES CALHOUN. You indicated that our breakfast options, your interactions with our front desk staff, and the other issues mentioned hindered your experience. Our team is committed to satisfying our guest, so I am sorry to hear this was not the impression we left you with.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely,Red Roof Management

10/10 - 훌륭해요

Kelly

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2024년 1월 10일
Hello Kelly, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CALHOUN and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

6/10 - 괜찮아요

Jane

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
They need to remove the words breakfast - raisin bran and fruit loops does not constitute breakfast!
2024년 1월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2024년 1월 10일
Dear Jane,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CALHOUN. It's great to see that we earned your 3/5 score. However, I sincerely apologize for the breakfast options not being to your liking. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

6/10 - 괜찮아요

Douglas

2024년 1월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2024년 1월 11일
Hello Douglas, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CALHOUN and I appreciate your 3/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

2/10 - 너무 별로예요

Jodi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had to leave because room was unacceptable. Folded towels on were damp-had what looked like smeared makeup, dry blood, and a yellow-ish dirt kn
2024년 1월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 1월 11일
Thank you for taking a moment to leave a review, Jodi. The staff and I at the RED ROOF INN & SUITES CALHOUN were disappointed to see your 1/5 score following your stay. You indicated that your room and the cleanliness of the towels hindered your experience. At Red Roof, It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. Based on investigations conducted I am seeing where you were were fully refunded for the room.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with a better stay the next time you re in the area.Sincerely, Red Roof Management

4/10 - 별로예요

Belinda

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was traveling with my pet and booked a room the afternoon of the night of my stay because I wasn’t sure of my progress. After booking on Expedia, I called the property to tell them I’d be a late check in and I have a pet. Clerk said he didn’t have any rooms available on first floor and I said that’s fine because I booked late. When I got there to check in, they had found a first floor room, but it was a handicap room and I said that was fine. I went in the room and main area looked fine, except had an open area under the bed my pup kept looking at, so I looked under and there was a dusty plastic bottle under the bed. It had been cleaned, but bottle left and a dusty tile was flipped up underneath. Then I went into the bathroom and had mold/mildew around outside tub and ceiling and wall was torn up where they had appeared to have fixed a leak. It was late, around 9:30, so I didn’t ask to change rooms. Turned heater on and fan was loud. Unfortunately, fan and heat were on the same switch. I woke up with a stopped up head the next morning. I stayed at 4 different budget motels along my trip to visit family. Unfortunately, this was the worst. I won’t be staying at another Red Roof due to the room condition, but I do appreciate the clerk’s intentions to accommodate my needs.
답변 제공: Chirell RediResponse Specialist 님, 2023년 12월 31일
Dear Belinda,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Calhoun. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; prompting your 2/5 score. You indicated that you were unsatisfied with possible mold, lack of cleanliness and loud fan. To uphold our company's high standards, your encounter will be shared with management. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediResponse Specialist

6/10 - 괜찮아요

BRETT

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
A few things wrong with the room the refridgerator was not working had to call for service cause the curtins in the room was falling down the remote did not work for the tv they fixed everything but the fridge will not return the floors we;re dirty
2023년 12월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 30일
Thank you, Brett, for sharing your feedback with us regarding your recent stay at the Red Roof Inn & Suites Calhoun. We're disappointed to hear about the refrigerator, and remote not working; still, I'm glad everything was fixed. You also stated that the floors were uncleaned. I am grateful for the feedback you provided so we are able to continually improve our hotel. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Janice

좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2023년 12월 28일
Hello Janice, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CALHOUN. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management

6/10 - 괜찮아요

Laura

반려동물 동반 여행, 가족 여행
별로예요: 편의 시설/서비스
Nice area! Feel the bathroom need proper deep cleaning (didn’t use shower felt it was too dirty) and our room had sink issue so pipe was leaking water when we used it. Reported to front desk so problem could be fixed. Checked out earlier to get back on the road. Safe for night not vacation!
2023년 12월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 29일
Thank you, Laura, for your recent review of your stay at the Red Roof Inn & Suites Calhoun. I am glad you found our area to be nice. However, we regret the inconvenience you experienced regarding the uncleanliness of the bathroom and plumbing issue. I really appreciate you bringing this to the front desk's attention. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

jun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 12박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 24일
It is heartwarming to see such a wonderful rating, Jun. We truly appreciate you taking the time to rate your experience at the Red Roof Inn & Suites Calhoun. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. We want you to know that your feedback and rating of our hotel is of utmost importance to us. Thanks again and we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Kevyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grab N Go
Breakfast was continental, but I loved the location.
2023년 12월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 24일
Thank you, Kevyn, for taking the time to write a review of your stay at the Red Roof Inn & Suites Calhoun. We are delighted to know that you loved our location. However, I'm sorry our continental breakfast wasn't to to your liking. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Douglas

2023년 12월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 24일
Thank you for your positive rating, Douglas, following your stay at the Red Roof Inn & Suites Calhoun. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Charles

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 12월 22일
Hello Charles, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CALHOUN and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

10/10 - 훌륭해요

Janice

2023년 12월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 12월 18일
Hello Janice, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CALHOUN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 12월 17일
Hello Lisa, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CALHOUN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

10/10 - 훌륭해요

Alana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, excellent safeplace to stop with my dog!!! Slept without a worry!!! Highly recommend!!
2023년 12월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 12월 15일
Dear Alana,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CALHOUN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness of the room and pet stay free policy. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Melinda

2023년 12월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2023년 12월 28일
Hello Melinda, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CALHOUN. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick overnight stop. Nice staff and room was recently renovated and clean. Would definitely stay again. Good location with lots of restaurants and felt very safe too.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

ENES

좋아요: 객실의 편안함
Too little for the money
Fridge had somebody's snack and coke still inside. Fridge is very noisy and does NOT turn off, thermostat is not working. Our stuff was frozen in the morning. There was not real breakfast, just coffee and bagged cookies and banana for takeout. Bathtub needs some refreshment, it is visible too old, looks like it cannot be cleaned.
2023년 11월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2023년 12월 5일
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES CALHOUN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the noise disturbance caused by the fridge, the breakfast not being to your liking and the other issues highlighted which hindered your stay. I will be sharing your comments with the management team in an effort to have your concerns addressed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

10/10 - 훌륭해요

henry 님, Dixon

2023년 11월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 12월 22일
Hello Henry, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CALHOUN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

2/10 - 너무 별로예요

Alfonso

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 12월 22일
Hello Alfonso, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CALHOUN and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely, Red Roof Management

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Barry

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2023년 11월 29일
Hello Barry,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CALHOUN and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,KamariaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Jerry

2023년 11월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 12월 17일
Hello Jerry, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CALHOUN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

8/10 - 좋아요

Kenneth

2023년 11월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 12월 12일
Hello Kenneth, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CALHOUN and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service!!!!
Fantastic! So nice and accommodating! They are very nice and always make an effort to make your stay convenient and comfortable!! Thank you !!!!
2023년 11월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2023년 11월 20일
Dear Andrew,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CALHOUN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be fantastic, staff to be nice and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

8/10 - 좋아요

Jason R

2023년 11월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 21일
Hello Jason, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES CALHOUN and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

R TIMOTHY

출장 여행
The room rate was great
WAZE directions were very confusing. CHECK IN was less than enthusiastic. Room itself was caught between the 70s and the 20s. Breakfast was virtually non-existent. The room rate was great.
2023년 11월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2023년 11월 20일
Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at see that we earned your 3/5 score. However, I sincerely apologize for the issues highlighted which hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Gina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2023년 11월 20일
Hello Gina, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CALHOUN and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Dru

Very friendly
2023년 11월에 1박 숙박함
답변 제공: Xao Red Roof Management RediResponse Specialist 님, 2023년 11월 19일
Hi Dru,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn & Suites Calhoun with us. It was so rewarding to see that we earned your 5/5 score with our friendliness. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us. Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

pamela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff are always professional, so friendly and helpful
2023년 11월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2023년 11월 13일
Dear Pamela,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CALHOUN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our front desk staff to be professional, friendly and helpful. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great Value!!
Computer issue caused slow check in, but room was clean and price was great. Per friendly with no additional fee which was a huge part of our decision to stay. Wasn’t crazy for the grap and go breakfast and fixtures in shower we detached, but all over nice stay for a great value
2023년 11월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2023년 11월 14일
Dear Nancy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CALHOUN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the room to be clean, price to be affordable and all the other positive features highlighted. However, I sincerely apologize for the situation you mentioned regarding check-in. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

8/10 - 좋아요

Julie 님, Brooksville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an older building that has been refurbished. Clean and comfortable. we were on a road trip and just looking for a place to shower and sleep. Safe location and very economical.
2023년 11월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 11월 11일
Dear Julie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CALHOUN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the clean, comfortable room and safe economical location here at Redroof. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist