2/10 - 너무 별로예요
Hannah
연인과의 여행
2024년 4월 8일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we arrived to the property the staff member was in the back for 10min while we waited for someone to help us. Once she finally returned to her desk, I let her know our name and she informed us that our room that we reserved was not available. Not only was it not available, she didn't even know what she had. She finally "Found" us a room with two double beds, vs the king we booked. She was less thanm helpful and i feel that if i book a room, and it is not available when i check in, that we should be upgraded to a nicer or larger room. Not stuck in a smaller room. Hotel was so dirty and walking to our room we had to walk around boxes everywhere. We will never stay at this hotel again.
Hannah
2024년 4월에 1박 숙박함