야외 수영장

라마다 리조트 바이 윈덤 다르 에스 살람 여행 후기

4 out of 5
라마다 리조트 바이 윈덤 다르 에스 살람
170 - 171 Africana Road, Jangwani Beach, Dar es Salaam

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 181개 이용 후기 중 95개" "
평점 8 - 좋아요. 181개 이용 후기 중 52개" "
평점 6 - 괜찮아요. 181개 이용 후기 중 13개" "
평점 4 - 별로예요. 181개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 181개 이용 후기 중 10개" "

8.8/10

청결 상태

8.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Jinki

별로예요: 청결 상태
good not bad has a good beach there are so many chinese
2019년 8월에 2박 숙박함
답변 제공: Odilia Richard 님, 2019년 8월 14일
Dear Valued Guest, Thank you your feedback We truly glad to know that you enjoyed our services and the facilities during your time at our hotel. Once again thank you for your great encouragement and look forward to welcome you back soon at Ramada Resort Dar es Salaam

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2017년 12월에 2박 숙박함
답변 제공: Guest Relations Exec. 님, 2018년 1월 17일
Thank you for choosing the Ramada Resort Dar as your “home away from home”. Your feedback is extremely important to us as it is an integral part of our commitment to improving the services we provide. If there is anything you would like to bring to our attention i will be sure to communicate your concerns with the relevant heads of department. Warm regards, Cecilia Bernard

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
too late check in. to rude
2017년 12월에 2박 숙박함
답변 제공: Cecilia Bernard, Guest Relations Executive 님, 2018년 1월 17일
Thank you for the feedback. We apologize for any inconveniences you experienced with regards to your check-in. your concerns will be communicated with the concerned heads of department and action will be taken pot haste. Warm Regards

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 1박 숙박함
답변 제공: Cecilia Bernard, Guest Relations Executive 님, 2018년 1월 8일
Thank you for the feedback and review. If there is anything you would like to bring to our attention we will be sure to communicate your concerns with the relevant heads of department. Warm regards

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I can't check in 2pm. they can't prepare room. so I have to wait 2 hours. and they didn't say sorry. I will not visit here again
답변 제공: Cecilia Bernard, Guest Relations Executive 님, 2018년 1월 8일
Dear Anonymous, Thank you for the feedback. We are sorry to hear that you did not entirely enjoy your stay with us this time around and apologize for any inconvenience you may have experienced during your check-in time. This will immediately be communicated to the concerned heads of department. Once again we sincerely apologize. Warm regards, Cecilia Bernard Guest Relations Executive

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
탄자니아의 폴레폴레 문화가 남아있는 곳...
정말 좋았습니다. 풀장에서도 재밌게 놀수있어서 좋았습니다. 하지만 호텔 안 레스토랑에서는 스테이크를 시키면 굽기정도를 안물어보고 그냥 간다거나... 미디움레어로 부탁드렸는데 미디움과 웰던 사이로 요리해주신다거나... 그런점이 좋지 않았습니다. 그리고 룸 내 안내책자에는 다른 레스토랑들이 있다고 표시되어있는데 실제로는 오픈전이라고 하여 실망했습니다. 체크아웃 하기전날 리셉션에서 다음날 9시에 호텔셔틀을 타고 공항으로 가기로 했는데 체크아웃 당일날 내려가보니 셔틀을 불러달라고 요청했던 사항을 잘 모르시는것 같았습니다. 나머지 청결이나 친절함은 아주 좋습니다. 그리고 라마다 호텔이 다르에스 살람에 두곳이 있어서 택시타실때 잘 설명하셔야 될것같습니다.

8/10 - 좋아요

Seunghye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가까운데 편안한 호텔이있어서 좋았다 수영장도 좋았음 직원이 친절해서 좋았음 음시도 좋았음

10/10 - 훌륭해요

Akira 님, Sumiyoshi-ku Osaka-shi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: OR 님, 2024년 3월 31일
Dear Akira,Thank you for rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your time at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Ramada Resort Dar es Salaam!

10/10 - 훌륭해요

Andrew 님, Montgomery

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel, excellent staff, picturesque view of ocean and pool.
2024년 1월에 1박 숙박함
답변 제공: OR 님, 2024년 2월 14일
Dear Mr. Andrew,Thank you for rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your time at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Ramada Resort Dar es Salaam!

8/10 - 좋아요

Shannon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was top tier. I like the atmosphere but the rooms were really cramped. The ocean view room was great for the view, but the room was really hot, even with the air-conditioning on. We changed rooms for a courtyard view and that room was hotter. Two days with the air-conditioning not working was terrible. They fixed it as fast as they could. Other than the air-conditioning issue, it's clean and no bugs.The Staff was Excellent, the food is good. This is a good hotel for a short stay. I would stay there again!
2023년 12월에 1박 숙박함
답변 제공: OR 님, 2024년 1월 1일
Dear Ms. Shannon,Thank you for taking the time to share your detailed feedback with us. We are thrilled to hear that you found our hotel to be top tier and that you enjoyed the atmosphere. Your positive comments about our staff, cleanliness, and food are greatly appreciated. We apologize for any inconvenience you experienced with the room size and the air-conditioning during your stay. Your feedback regarding the cramped rooms and temperature issues has been noted and we understand the importance of a comfortable and enjoyable stay. We sincerely appreciate your patience and understanding while we addressed the air-conditioning concerns. Our team is committed to ensuring that such issues are resolved promptly to enhance the overall guest experience. It's wonderful to know that you appreciated the ocean view room, even though there were challenges with the temperature. We regret any discomfort you may have felt and are grateful for your understanding as we worked to rectify the situation. We are delighted to hear that despite the air-conditioning challenges, you found our hotel clean, bug-free, and the staff excellent. Your kind words motivate us to continue providing exceptional service to our guests. We would love the opportunity to welcome you back for another stay, and we assure you that we will do our best to make your future experiences even more enjoyable

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and good service
Very nice, clean and friendly. Good service. About 1/2 into the city center by car. Good breakfast and food in the restaurant. Will return
2023년 11월에 6박 숙박함
답변 제공: OR 님, 2023년 11월 20일
Dear Valued Guest,Thank you for rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your time at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Ramada Resort by Wyndham Dar es Salaam!

10/10 - 훌륭해요

ANNA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff excellent...hotel excellent...room excellent
2023년 11월에 1박 숙박함
답변 제공: OR 님, 2023년 11월 12일
Dear Ms. Anna,Thank you for rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your time at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Ramada Resort Dar es Salaam!

10/10 - 훌륭해요

Shiraz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent beach front hotel. Rooms were comfortable. Location is a bit far from the town and not much to do around the hotel.
2023년 10월에 6박 숙박함
답변 제공: OR 님, 2023년 10월 21일
Dear Shiraz,Thank you for your recent stay at our hotel. It was indeed a great pleasure to have you at our hotel. Thank you for taking the time to appreciate our hotel and its services. In this regard, comments like yours are always helpful to us as we strive to provide the best possible services to our guests. It is our pleasure to welcome you back to the hotel once again thank you so much and have a wonderful weeken ahead.

4/10 - 별로예요

tina

별로예요: 직원 및 서비스
2023년 7월에 5박 숙박함
답변 제공: OR 님, 2023년 8월 8일
Dear Ms. Tina,Firstly, we thank you for your recent patronage of your hotel. Secondly, We always strive to give satisfactory service to our hotel guests, however, we regret that you experience inconvenience while using certain facilities of our hotel. We are apologies for the inconvenience that occurred during your stay. Please be assured that this is an isolated incident and with no possibilities of its repeat. We look forward to your continued patronage. We thank you again, for your patronage and looking forward to give us an opportunity to improve our image back on you.

8/10 - 좋아요

Walter 님, covington

2023년 5월에 2박 숙박함
답변 제공: Odilia 님, 2023년 6월 15일
Dear Mr. Walter,Thank you for your recent stay at our hotel. It was indeed a great pleasure to have you at our hotel we look forward to seeing you again soon, have a pleasant day.

10/10 - 훌륭해요

Lewis

2023년 4월에 1박 숙박함
답변 제공: OR 님, 2023년 5월 2일
Dear Mr. Lewis,Thank you for your recent stay at our hotel. It was indeed a great pleasure to have you at our hotel we look forward to seeing you again soon, have a pleasant day.

10/10 - 훌륭해요

Aaron

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ramada will always hold a special place in my heart, I proposed here and they made life very easy for me. Amazing service
2023년 4월에 2박 숙박함
답변 제공: OR 님, 2023년 4월 11일
Dear Aaron,Thank you for your recent stay at our hotel. It was indeed a great pleasure to have you at our hotel We look forward to seeing you again soon, have a pleasant day.

4/10 - 별로예요

Mwamini

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Smelly
2023년 3월에 1박 숙박함
답변 제공: OR 님, 2023년 3월 17일
Dear Mwamini,thank you for your feedback, can you please elaborate on where did you experience this as we take such concerns with utmost seriousness. We look forward to hearing from you , please write to us at reservations@ramadaresortdar.com , have a nice day and a wonderful week ahead!

8/10 - 좋아요

Malgorzata

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place, shaky service.
The Ramada is overall a very pleasant experience. Although at times it feels like they are more busy than they can handle - weddings, events, walk-ins, etc. can make for shaky service. The staff is lovely, it just feels like they are overwhelmed.
2023년 2월에 1박 숙박함
답변 제공: OR 님, 2023년 2월 28일
Dear Malgorzata,Thank you for your recent stay at our hotel. It was indeed a great pleasure to have you at our hotel. We have taken a note of your feedback and presently we are working on to resolve this issues. we request you to please consider this as an aberration and not a true reflection of our services. We thank you once again and we look forward to seeing you in the near future, have a nice day and a wonderful weekend!

8/10 - 좋아요

melisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself was pretty very accessible. The food was good there's a nice variety. Commute to the airport and shopping was not bad. Front desk and wait staff were excellent
2023년 2월에 5박 숙박함
답변 제공: OR 님, 2023년 2월 25일
Thank you for your recent stay at our hotel. It was indeed a great pleasure to have you at our hotel. Thank you for taking the time to appreciate our hotel and its services. In this regard, comments like yours are always helpful to us as we strive to provide the best possible services to our guests. It is our pleasure to welcome you back to the hotel, and we look forward to your continued patronage. For any assistance that we can provide, please do not hesitate to contact us.

10/10 - 훌륭해요

Murat Van

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastik opphold ved sjøen!
Fantastisk lokasjon ved hav. veldig tik frokost meny. vennlig staff.
2023년 2월에 1박 숙박함
답변 제공: Ramada 님, 2023년 2월 13일
Thank you for your wonderful feedbak looking forward to welcoming you again to our hotel.

10/10 - 훌륭해요

Gary 님, Southaven

2023년 1월에 4박 숙박함
답변 제공: OR 님, 2023년 3월 17일
Thank you for rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your time at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Ramada Resort Dar es Salaam!

2/10 - 너무 별로예요

Giuseppe

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Keine strandliegen , nur 20 liege am pool
답변 제공: Odilia 님, 2023년 1월 7일
Dear Mr. Giuseppe, We take this opportunity to wish you a Happy New Year. We always strive to give satisfactory service to our hotel guests, however, we regret that you experience inconvenience while using certain facilities of our hotel. We have taken a note of your feedback and presently we are working on to resolve this issue. Please be assured that this is an isolated incident and with no possibilities of its repeat. We look forward to your continued patronage.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: sharon 님, 2023년 1월 12일
We thank you for the positive rating and feedback, we hope to see you again in the near future and wishing you a wonderful day ahead !

10/10 - 훌륭해요

Andrew

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Most of the services and amenities were excellent. Small issue was in the room, i found some bugs which to me seems like the room wasn't cleaned properly.
2022년 12월에 1박 숙박함
답변 제공: OR 님, 2023년 2월 13일
Thank your for the feedback and we are apologiese for any enconvinience that has happened during your stay, we have taken your review to our housekeeping department to make sure this will not happen again in future, kindly take this as an aberration and not true reflaction of our services.we thank you again and looking forward to welcoming you again in the near future.

10/10 - 훌륭해요

Daniel 님, Kampala

단체 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My Stay Was Great and all the staff were friendly especially George at the FrontDesk & Chande who was in charge of security. Keep It Up Guys
2022년 8월에 4박 숙박함
답변 제공: OR 님, 2022년 8월 17일
Dear Daniel, We thank you for the positive review, your compliments will be passed on to all our staff members including George and Chande who made your stay experience a pleasant one. We look forward to seeing you again in the near future, have a nice day and a wonderful week ahead !

10/10 - 훌륭해요

Hatibu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
2022년 5월에 1박 숙박함
답변 제공: Odilia 님, 2022년 5월 17일
Dear Hatibu, Thank you for rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your time at our hotel. Once again thank you for your great encouragement and look forward to welcome you back soon at Ramada Resort by Wyndham Dar es Salaam! Thank you.

4/10 - 별로예요

Hakan

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It wasn’t on Ramada standart
İnternet çok kötü..alacart restoranın servisi ve hizmeti çok kötü idi..
2022년 5월에 2박 숙박함
답변 제공: mshenrys 님, 2022년 6월 6일
Dear Hakan, we thank you for your review, we have taken serious note of your feedback on the food and internet. Can you please share with us the details as we take all feedback with utmost seriousness and take immediate and appropriate measures to ensure such experiences do not happen in the future. You can send us a mail directly at reservations@ramadaresortdar.com or if you can share your contact details so that we can get in touch with you .We do hope to hear from you, we thank you once again and we look forward to seeing you in the near future, have a nice day and a wonderful week ahead!

10/10 - 훌륭해요

Carine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 1월에 6박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A disgrace to the Wyndham Group
We went to Ramada for a weekend getaway and it was beyond horrible. I've never in my life been to a Wyndham hotel with such low standard and horrible service: - Furniture in room and balcony old and partly broken - No warm water in the bathroom - Mold in bathroom tiles and rust in bathroom appliances - Unprofessional and unfriendly staff (personal highlight was a call from reception at midnight confusing the rooms and telling me this is my wake-up call) - Attempt to charge us for expensive wine which we didn't drink during checkout and then presenting us a bill from the bar without name and signature - Loud construction noise from the hotel garden past midnight which didn't let us sleep all night + Pool area is nice and staff around the pool helpful and friendly + Decent selection for breakfast When confronting reception staff with our complaints there was no reaction, definitely not coming back.
2022년 2월에 1박 숙박함
답변 제공: Ramada 님, 2022년 2월 21일
We thank you for the feedback, we did a thorough investigation on the room, and unfortunately this room was under maintenance which was not picked up by our system. We sincerely apologize for this, and we would like to have your contact details as we would like to send you a complimentary one night stay voucher in our Executive suite category ( ocean view ) inclusive of breakfast . With regards to the construction noise , we had a weeding the next day, and the event company were doing the setup without taking our permission which we would have refused instantly, we have already addressed this seriously and please be rest assured this will never happen again going ahead . Please do consider this as an aberration and not a true reflection of our services . We do hope to get in touch with you as we value all our guests and want to see you back in the near future !

4/10 - 별로예요

Sudhir

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst bathroom and utilities
2022년 1월에 4박 숙박함
답변 제공: Savi 님, 2022년 1월 17일
Wishing you a very happy new year , and we thank you for your feedback, can you please share with us your contact details or mail address so that we can get more information on bathroom and utilities concern ? We do hope to get in touch with you as we value all our guests and want to see you back in the near future !

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 2박 숙박함
답변 제공: Savi 님, 2022년 1월 13일
We thank you for the wonderful feedback and we look forward to seeing you soon and wishing you a Happy New Year !

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Savi 님, 2021년 12월 22일
Dear Mr Jonathan, Thank you for taking the time to tell us about your experience at Ramada Resort by Wyndham Dar es Salaam. It is always a pleasure to have you stay with us. We are particularly pleased that you enjoyed your experience at our resort. We will share your comments with our team, who we are certain will be encouraged by your remarks. Thank you for choosing Ramada Resort and your continual support. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you again in the future. Sincerely, Saveera Assistant Revenue Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Not a great experience
Really lovely staff but massively understaffed. Never experienced such poor service at a resort property. The pool is lovely but the beach is sadly pretty dirty. Food was good but overpriced.
2021년 11월에 3박 숙박함
답변 제공: Savi 님, 2021년 12월 4일
Dear Herbert, Thank you for taking the time to tell us about your experience at Ramada Resort by Wyndham Dar es Salaam. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and we are saddened to hear that the service was not on par. The issue has been taken note and we shall work on it to ensure the best service for all our esteemed guests. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Saveera Assistant Revenue Manager

10/10 - 훌륭해요

Moutie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
2021년 10월에 1박 숙박함
답변 제공: Saveera 님, 2021년 10월 21일
Dear Mr Moutie, Thank you for taking the time to tell us about your experience at Ramada Resort by Wyndham Dar es Salaam. It is always a pleasure to have you stay with us. We are particularly pleased that you enjoyed your experience at our resort. We will share your comments with our team, who we are certain will be encouraged by your remarks. Thank you for choosing Ramada Resort and your continual support. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you again in the future. Sincerely, Saveera Assistant Revenue Manager

10/10 - 훌륭해요

Val 님, Tremonton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful beach hotel. Sad that business is so slow.
2021년 10월에 3박 숙박함
답변 제공: Saveera 님, 2021년 10월 9일
Dear Mr Val, Thank you for the positive feedback. We are glad that you enjoyed your overall experience in our resort. We will definitely share your feedback with our team, who will be happy to hear about it. Thank you again for choosing Ramada Resort, we look forward to having you stay with us again. Kind regards, Saveera Khatri Assistant Revenue Manager

10/10 - 훌륭해요

Gary Duane 님, Southaven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely beautiful beachfront. Excellent pool and very relaxing lounge. Nice gym. Great breakfast. Ordering lunch was more complicated than it should be. The staff did not seem to know how to bill my room. It took three or four of their staff to figure out how to bill my room (they did not seem to understand their system and procedures). I travel often in Africa and am patient. But I think it could have frustrated someone with less experience with these types of frustrations.
2021년 8월에 4박 숙박함
답변 제공: Savi 님, 2021년 9월 6일
Dear Mr Gary Duane, Thank you for taking the time to tell us about your experience at Ramada Resort by Wyndham Dar es Salaam. Your feedback is very important to us, and we are saddened to hear that the billing process took long. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Additionally, we are pleased that you liked the service provided by our team members at the front desk. We will share your comments with our team, who we are certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you when you return from Arusha. Sincerely, Saveera Khatri Assistant Revenue Manager

10/10 - 훌륭해요

Nnamdi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 7월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2021년 5월에 3박 숙박함
답변 제공: Saveera 님, 2021년 6월 15일
Dear Guest, Thank you for taking the time to tell us about your experience at Ramada Resort by Wyndham Dar es Salaam. It is always a pleasure to receive positive feedback. We are particularly pleased that you enjoyed your stay with at our resort. We will share your comments with our team, who we are certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Saveera Assistant Revenue Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room is clean, service is very good. I asked the hotel to raise the overall temperature of the bathing water, and the hotel sent someone to adjust it in time. Now everything is good.
2020년 12월에 2박 숙박함
답변 제공: Odilia R 님, 2021년 1월 5일
Dear Valued guest, We truly glad to know that you enjoyed our services and the facilities during your time at our hotel. we look forward to welcoming you back.

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 12월에 1박 숙박함

6/10 - 괜찮아요

Elizabeth

2020년 11월에 1박 숙박함
답변 제공: Odilia R 님, 2021년 1월 5일
Dear Valued guest, Thank you for rating us. However, we would like to hear more from you in detail on your experience in order to further improve our services and give our best hospitality. Please email us your comments at fom@ramadaresortdar.com.

8/10 - 좋아요

실제 이용하신 고객

2020년 10월에 2박 숙박함
답변 제공: Odilia R 님, 2020년 10월 9일
Thank you for rating us. However, we would like to hear more from you in detail on your experience in order to further improve our services and give our best hospitality. We at Ramada Resort Dar es Salaam, always strive not only to meet our guest expectations but to exceed. We truly hope to welcome you back in the future and enjoy your stay with us

8/10 - 좋아요

실제 이용하신 고객

2020년 8월에 1박 숙박함
답변 제공: Odilia R 님, 2020년 10월 9일
Thank you for rating us. However, we would like to hear more from you in detail on your experience in order to further improve our services and give our best hospitality. We at Ramada Resort Dar es Salaam, always strive not only to meet our guest expectations but to exceed. We truly hope to welcome you back in the future and enjoy your stay with us

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Would not come back
The hotel is nicely maintained, the rooms are clean and comfortable. However, the dining service is not up to the standard. The dinner options were soo limited and it took over an hour to arrive, the breakfast options were limited too and the staff serving were doing as if they were doing us a favour, just to make spanish omellete took an hour. I would not come back.
2020년 8월에 1박 숙박함
답변 제공: Odilia R 님, 2020년 10월 7일
Dear Valued guest, Thank you for sharing your comments and we are sorry to hear that your experience at our premises are not up to your expectation. Your feedback is shared with our team to take appropriate and immediate action. We strongly hope to welcome you back soon to enjoy our hospitality

8/10 - 좋아요

실제 이용하신 고객

2020년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a longer than usual stay at this hotel. It was very close to my friends family home. This was the reason we chose it. The pool was lovely but our friends had to pay $20 each for everyday they wanted to come to the pool and hang out with us. I understand a charge for guests at the pool but 20 US dollars is ridiculous. This truly was my only complaint. The staff was extremly helpful The food was good. The rooms were very comfortable and clean. They arranged transport for us and the concierge programed my friends phone for his new sim card. Great over and above help.
2020년 2월에 4박 숙박함
답변 제공: Odilia 님, 2020년 3월 12일
Dear Valued guest, Thank you for rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your time at our hotel. pool usage for our in-house guest is free but for outside guest we do charge.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 편의 시설/서비스
2020년 2월에 6박 숙박함
답변 제공: Odilia 님, 2020년 3월 11일
Dear Thank you for rating us. However, we would like to hear more from you in detail on your experience in order to further improve our services and give our best hospitality.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hot showers were weak with low water pressure
2020년 2월에 3박 숙박함
답변 제공: Odilia 님, 2020년 2월 29일
Dear Valued guest, Thank you for rating us, we appreciate your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

2020년 1월에 3박 숙박함
답변 제공: Odilia Richard 님, 2020년 1월 29일
Dear Anonymous, Thank you for rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your time at our hotel. Once again thank you for your great encouragement and look forward to welcome you back soon at Ramada Resort Dar es Salaam