야외 수영장, 07:00 ~ 22:00 오픈, 일광욕 의자

에이치 온 스미스 호텔 여행 후기

4 out of 5
에이치 온 스미스 호텔
81 Smith Street, Darwin, NT

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 470개" "
평점 8 - 좋아요. 1001개 이용 후기 중 383개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 95개" "
평점 4 - 별로예요. 1001개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 25개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Katie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is great! It's only the area outside the hotel you need to be careful. I'm a female solo traveller and was told by receptionist to not be out after 8pm as the area isn't safe
2024년 3월에 2박 숙박함

8/10 - 좋아요

Charlie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good Hotel. I would have given this an 5 Stars but no complimentary bottled water was provided at all. Unless you want to pay $6 for 500ml bottle of water…
2024년 2월에 4박 숙박함
답변 제공: Rish 님, 2024년 3월 20일
Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel to be good overall. We truly value your input regarding the complimentary bottled water, and we apologize for any inconvenience caused. Your comments will be taken into consideration as we continually strive to enhance our guests' experience. We hope to welcome you back in the future and provide an even more enjoyable stay.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, tidy, good view and easy to check-in.
2024년 3월에 1박 숙박함
답변 제공: Eddie Zafar 님, 2024년 3월 6일
Dear Stephen,Thank you for taking the time to share your feedback on your recent stay at H On Smith Hotel in Darwin City. We are delighted to hear that you found our hotel clean and tidy, with a good view. It's wonderful to know that your check-in process was smooth and easy.Providing a positive experience for our guests is our top priority, and your comments reassure us that we are on the right track. If you have any additional feedback or if there's anything else we can do to enhance your future stays, please feel free to let us know.We appreciate your choice in staying with us, and we look forward to hosting you again in the future.Safe travels!Best regards,Eddie ZafarFront Office ManagerH On Smith Hotel

10/10 - 훌륭해요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful Hotel. Staff very obliging. Rooms large and well appointed. Hotel is well priced .Convenient for Darwin city.
2024년 2월에 3박 숙박함
답변 제공: Akash Jasani Duty Manager 님, 2024년 3월 2일
It sounds like you found a gem of a hotel! A combination of obliging staff, spacious and well-appointed rooms, plus a convenient location at a reasonable price makes for a fantastic stay. Darwin city must have been a breeze to explore from there. If you have any other travel plans or need further assistance, just let me know!

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Central, convenient and clean hotel. Very comfortable bed and great showers
2024년 2월에 1박 숙박함
답변 제공: Akash Jasani Duty Manager 님, 2024년 3월 2일
I'm glad to hear you had such a pleasant stay! A central, convenient, and clean hotel with comfortable beds and great showers sounds like the recipe for a perfect trip. Hopefully, you got the rest and relaxation you were looking for. If you need any more recommendations or assistance for future travels, feel free to ask!

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Akash Jasani Duty Manager 님, 2024년 2월 25일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Liam

2023년 12월에 8박 숙박함
답변 제공: Akash Jasani Duty Manager 님, 2024년 1월 1일
hanks so much for taking the time to leave a review about our hotel. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!

10/10 - 훌륭해요

Rose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Akash Jasani Duty Manager 님, 2024년 1월 1일
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.We’ll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable.

10/10 - 훌륭해요

Rod

Easy
2023년 12월에 1박 숙박함
답변 제공: Akash Jasani Duty Manager 님, 2023년 12월 23일
we appreciate your feedback and thank you for choosing Hon smith. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Akash Jasani Duty Manager 님, 2023년 12월 19일
Our team works hard to create a welcoming and comfortable environment for our guests, and it's always rewarding to receive positive feedback. We are thrilled to know that our efforts contributed to making your stay memorable.

10/10 - 훌륭해요

Satomi

2023년 12월에 2박 숙박함
답변 제공: Akash Jasani Duty Manager 님, 2023년 12월 19일
Our team works hard to create a welcoming and comfortable environment for our guests, and it's always rewarding to receive positive feedback. We are thrilled to know that our efforts contributed to making your stay memorable.

10/10 - 훌륭해요

prabin

2023년 12월에 2박 숙박함
답변 제공: Akash Jasani Duty Manager 님, 2023년 12월 19일
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our hotel, and we sincerely appreciate your review

8/10 - 좋아요

Adam

2023년 12월에 1박 숙박함
답변 제공: Akash Jasani Duty Manager 님, 2024년 1월 1일
our kind words about our hotel we are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!

10/10 - 훌륭해요

Frank

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic value for money- and pleasant quiet stay. The warm welcoming guys at reception make you feel at home away from home.
2023년 11월에 1박 숙박함
답변 제공: Schery 님, 2023년 11월 25일
Dear Frank,Thanks for sharing your feedback.We are glad that you enjoyed and appreciate our service.We look forward to be seeing you again in your future stay.Best Regards,

8/10 - 좋아요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 5박 숙박함
답변 제공: Eddie Zafar 님, 2023년 11월 23일
Dear Paul,Thank you for taking a moment to share your experience. I am happy to hear you found the H on smith in Darwin to your liking. We look forward to welcoming you back to our hotel in the not too distant future!Best Regards,Eddie ZafarFront Office ManagerH on Smith by Halikos Hospitality

10/10 - 훌륭해요

Frank

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at H are wonderful and go outbox their way to accommodate your needs - the Hotel is great value for money.
2023년 11월에 2박 숙박함
답변 제공: Eddie Zafar 님, 2023년 11월 23일
Dear Frank,Thank you so much for your kind words and positive feedback about your experience at H. We are delighted to hear that our staff went above and beyond to accommodate your needs. Providing exceptional service is our top priority, and it's always rewarding to know that our efforts have made your stay enjoyable.Your satisfaction is our greatest reward, and we look forward to the pleasure of hosting you again. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share them with us.Thank you once again for choosing H. We appreciate your business and the opportunity to serve you.Best regards,Eddie ZafarFront Office ManagerH on Smith by Halikos Hospitality

2/10 - 너무 별로예요

craig

2023년 11월에 2박 숙박함
답변 제공: AKASH JASANI DUTY MANAGER 님, 2023년 11월 16일
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 - 훌륭해요

Alison

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely room, clean and comfortable beds and spacious bathroom. Loved the pool and outdoor area and parking.
2023년 11월에 2박 숙박함
답변 제공: AKASH JASANI DUTY MANAGER 님, 2023년 11월 16일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Ricky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value for money
2023년 11월에 1박 숙박함
답변 제공: Schery 님, 2023년 11월 11일
Dear Ricky,Thank you for your feedback. We are glad that you enjoyed your stay with us.We look forward to be seeing you in your future stay.Regards,Schery

4/10 - 별로예요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff we great and friendly but didn’t have a great stay in general. The aircon was SO cloud I had to turn it off at night, the plumbing from the room above was also really loud. On the second day for some reason there was a really strong ammonia/chemical smell in the room, smelled like it was coming from the the vents and was awful to sleep in.
2023년 11월에 2박 숙박함
답변 제공: Schery 님, 2023년 11월 11일
Dear Stephanie,We apologise for your concern.This comment of yours will be investigated by our management to improve our service to our guest. We look forward to be seeing you in the future.

8/10 - 좋아요

Leanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and a comfortable room.
2023년 10월에 4박 숙박함
답변 제공: Scherymae Dumas 님, 2023년 10월 25일
Dear Leanne,Thank you for your feedback.We are glad that you enjoyed your stay.We look forward to be seeing you again soon.Regards,

10/10 - 훌륭해요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good central location. Low price but great rooms, larger rooms than other hotels.
2023년 10월에 2박 숙박함
답변 제공: Schery 님, 2023년 10월 22일
Dear Stuart,Thank you for your feedback.We are glad that you had enjoyed your stay with us.We look forward to be seeing you again in the future.Regards,

10/10 - 훌륭해요

Krystal

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
H on Smith was great! We stayed with a large group for a week and enjoyed the comfortable rooms and pool! Service was also excellent which included a last minute overnight when our flight was cancelled. Location was awesome. Minutes from the Esplanade and easy access to the waterfront, downtown and Mindil Beach. Highly recommend.
2023년 9월에 6박 숙박함
답변 제공: Schery 님, 2023년 10월 5일
Dear Krystal,Thank you for your feedback.We are glad to hear that you enjoyed your stay with us.We look forward to be seeing you again in your future stay.Regards,

8/10 - 좋아요

MIKE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Schery 님, 2023년 10월 5일
Dear Mike.Thank you for your ratings.May we know any comments or suggestions for the improvement of our service?Regards,

10/10 - 훌륭해요

Drew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Duty Manager 님, 2023년 9월 26일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Akash Jasani

6/10 - 괜찮아요

Pooria

출장 여행
2023년 9월에 2박 숙박함
답변 제공: Duty Manager 님, 2023년 9월 26일
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Akash Jasani

10/10 - 훌륭해요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite/close to town & waterfront
2023년 9월에 5박 숙박함
답변 제공: DUTY MANAGER 님, 2023년 9월 23일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,AKASH JASANI

6/10 - 괜찮아요

Greg

I found the property to be expensive for what it offers
2023년 8월에 10박 숙박함
답변 제공: Duty Manager 님, 2023년 9월 21일
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Akash Jasani

6/10 - 괜찮아요

Richard

3 star not 4.
An OK hotel but definitely not 4 star. More like a 3 star motel. Room good size but furniture and fixtures give impression of cheapness and carpet stained. Position good. Nothing terrible but pretty average.
2023년 8월에 3박 숙박함
답변 제공: Duty Manager 님, 2023년 9월 10일
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Akash Jasani

8/10 - 좋아요

Jennifer Frances

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A really lovely place to stay as close to everthing and a pick up point for all my day trips. Just a couple of negatives. The bathroom ceiling fan didnt work, you couldnt fit the kettle under the bathroom tap to fill the kettle and the air con was set at 17, the lowest, and was only just adequate. Otherwise, yes Id stay there again.
2023년 8월에 7박 숙박함
답변 제공: Duty Manager 님, 2023년 9월 10일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Akash Jasani

10/10 - 훌륭해요

Timothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
There was an issue with the booking through the hotels.com app after a change in dates of the booking whereby H hotel were not advised. There was no booking on my arrival. Fortunately they had a vacant room they were able to prepare to fill this request. The manager was extremely professional in dealing with the matter. The hotel is centrally located in Darwin city close to main strip and bars and restaurants. The hotel itself has a restaurant and the food there was well above par. Rooms are comfortable and perfect for a business trip. I have stayed here previously and would stay again.
2023년 8월에 4박 숙박함
답변 제공: Schery 님, 2023년 9월 4일
Dear Timothy,Thank you for your positive feedback.We are glad that you enjoyed your stay with us.Looking forward to be seeing you in your future stay.Regards,Schery

8/10 - 좋아요

Grant

좋아요: 직원 및 서비스
Some maintenance issues, nice pool area.
We stayed 1 night in room 808 then went on a tour for overnight then came back & were in room 910 for 2 nights. Some aspects of the hotel are quite nice but others are problematical. The swimming pool area & free towels from reception & the cool water at reception are nice. Has a large restaurant, can be noisy and bar is good with good service & you can get have in or take out expresso coffees. The food was ok. We did our own thing for breakfast but had 1 dinner there. Close by is a large supermarket & in the street behind lots of bars & restaurants. Room 808 was nice with a desk area & places to plug your phones etc in. The room smelt fresh if slightly over perfumed. The next comment applies to both rooms. The sheets are a bit course, the air conditioner makes gurgling sounds about every half hour & while the black out curtains work well the room has way too many LED control lights on.. aircon, TV, wifi, phone, smoke detector - flashes every 5 seconds. The toilets cisterns need their flush washers replacing as every so often they suddenly fill up a small amount. Room 910 doesn’t have the work desk module, smelt dank & unpleasant, I think partly from the floor over flow drain in the bathroom & the aircon gurgling was worse. There’s a fridge in the room but no ice, selection of tea but just instant coffee. Some of the LED control lights in the lift don’t work as you need to use your key card to access your floor. This lack of LED’s working is confusing. Stay again, unsure.
2023년 8월에 1박 숙박함
답변 제공: Scherymae Dumas 님, 2023년 8월 25일
Dear Grant,Thank you for your honest feedback.We appreciate your honest review as this may help us in order to improve our service to our guest. We are glad to hear that you enjoyed your stay however we apologise for there are some part of our service that doesn't meet your expectation. Your concern will be assess by our management as soon as possible. Hence, if we could win your trust back we would love to see you back in yur future stay.Regards,

8/10 - 좋아요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Scherymae Dumas 님, 2023년 8월 17일
Dear Pamela,Thanks for your ratings.May we know if there's anything you can speak to us with regards to our service, we are very happy to know as this may help us in order to improve our service to our guest. We look forward to be seeing you in your future stay,Regards

8/10 - 좋아요

Suzanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great city location, walking distance to Mitchell St, Mall and Waterfront. A bit dated, could do with a revamp. Bar/Dining Rpom shut some nights without reason
2023년 8월에 7박 숙박함
답변 제공: Eddie Zafar 님, 2023년 8월 10일
Thank you for taking a moment to share your experience. I am happy to hear you found the H on smith in Darwin to your liking. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Eddie ZafarFront Office ManagerH on Smith by Halikos Hospitality

2/10 - 너무 별로예요

Elisa

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No hot water to have a shower, when I reported it to the receptionist as I checked out there was no offer of a discount. Not even an apology! Also booked and paid for 2 nights, changed to 1 and was apparently refunded. Still waiting for the refund! Terrible hotel.
2023년 7월에 2박 숙박함
답변 제공: Eddie Zafar 님, 2023년 8월 3일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.Sincerely,Eddie ZafarFront Office ManagerH on Smith by Halikos Hospitality

10/10 - 훌륭해요

Alexandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location and a perfect base to explore the Darwin area.
2023년 7월에 3박 숙박함
답변 제공: Eddie Zafar 님, 2023년 8월 3일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Eddie ZafarFront Office ManagerH on Smith by Halikos Hospitality

10/10 - 훌륭해요

Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gt customer service. We had a late flight and were able to access the facilities ie pool and bar during the day. We would highly recommend and will use again when next in Darwin
2023년 7월에 1박 숙박함
답변 제공: Eddie Zafar 님, 2023년 8월 3일
Thank you for taking a moment to share your experience. I am happy to hear you found the H on smith in Darwin to your liking. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Eddie ZafarFront Office ManagerH on Smith by Halikos Hospitality

10/10 - 훌륭해요

Ilka 님, Robin Falls

2023년 7월에 1박 숙박함
답변 제공: Eddie Zafar 님, 2023년 8월 10일
Thank you for taking a moment to share your experience. I am happy to hear you found the H on smith in Darwin to your liking. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Eddie ZafarFront Office ManagerH on Smith by Halikos Hospitality

6/10 - 괜찮아요

Tom

좋아요: 청결 상태, 직원 및 서비스
Very average hotel at premium price
2023년 7월에 4박 숙박함
답변 제공: Scherymae Dumas 님, 2023년 7월 20일
Dear Guest,Thank you for your honest review.We appreciate your feedback as this may help us in order to improve our service. When it's dry season everything in Darwin is quite on an average rate. We apologise for it doesn't meet your expectation hence we have done our best with our service and we look forward to be seeing you in your future stay.Regards,

8/10 - 좋아요

MICHAEL

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Scherymae Dumas 님, 2023년 7월 20일
Dear Michael,Thank you for your feedback.We appreciate your review as this may help us in order to improve our service.We look forward to be seeing you in your future stay.Regards,

6/10 - 괜찮아요

Elvira

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 6박 숙박함
답변 제공: Schery 님, 2023년 7월 20일
Hi Elvira,Thank you for your feedback.We appreciate your review as this may help us in order to improve our service.We look forward to see you back in your future stay.Regards,

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Scherymae DUMAS 님, 2023년 7월 20일
Dear Guest,Thank you for your feedback.We are glad that you enjoyed your stay with us.We hope to see you back in your future stay.Regards,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Good value for money but cleaning can be improved
The hotel has a nice and central location, and the staff are very friendly and helpful. However, the rooms are not very clean. Housekeeping did not empty the rubbish bins and the floor was still quite dirty even after the housekeeping service. The air conditioning in my room did not work very well; I woke a couple of times at night because the room was hot and stuffy even after I maxed the fan strength and put the temperature at the lowest setting. The brekky was good value for money though!
2023년 7월에 4박 숙박함
답변 제공: Schery 님, 2023년 7월 13일
Dear Guest,Thank you for your honest review. We appreciate your feedback as this may help us in order to improve our service to our guest. We apologize if we felt short with our service and your concern will be investigated by our manager as soon as possible. Hence, if we could win your trust back we will surely make it up to you. We hope to see you back in your future stay. Regards,

4/10 - 별로예요

peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Room very dark with poor outlook
2023년 7월에 2박 숙박함
답변 제공: Scherymae Dumas 님, 2023년 7월 20일
Dear Guest,Thank you for your feedback.We apologise for we do not meet your expectation. Rest assured that this review of yours will be highly noted by our management as this may help us in order to improve our service to our guest. If we could win back your trust we are happy to see you in your future stay and give you an exceptional service.Best Regards,

10/10 - 훌륭해요

CAROLYNE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and quiet, felt safe. Comfortable beds
2023년 7월에 1박 숙박함
답변 제공: Scherymae Dumas 님, 2023년 7월 20일
Dear Guest,Thank you for your feedback.We look forward to seeing you back in your future stay.Best Regards,

10/10 - 훌륭해요

Diane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent choice for visiting Darwin. Friendly staff, comfortable & clean rooms & good buffet breakfast. Large, secure carpark
2023년 6월에 5박 숙박함
답변 제공: Schery 님, 2023년 7월 1일
Dear Diane,Thank you for your honest review.We appreciate that you had lend your time for the reviews and we are glad that you enjoyed your stay with us. We look forward to see you back again in your future stay.

8/10 - 좋아요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great spot withineasy reach of city sights and the many eateries around the city comfortable room
2023년 6월에 1박 숙박함
답변 제공: Schery 님, 2023년 6월 22일
Dear Emma,Thank you for your honest review.We're glad that you had enjoyed staying with us.We look forward to seeing you back in our hotel.Regards,

10/10 - 훌륭해요

Kate

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and modern, and the reception and restaurant staff were friendly and helpful.
2023년 6월에 1박 숙박함
답변 제공: Schery 님, 2023년 6월 18일
Dear Kate,Thank you and we are glad that you enjoyed your stay with us. Looking forward to see you back again soon.Regards,Schery

6/10 - 괜찮아요

Nicole

좋아요: 청결 상태
2023년 6월에 1박 숙박함
답변 제공: Schery 님, 2023년 6월 18일
Dear Guest,Thank you for your review.We hope to see you back in your future stay.REGARDS,SCHERY

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스
There were a few issues with the upkeep of the property but these were secondary to the friendliness and helpfulness of the staff.
2023년 6월에 3박 숙박함
답변 제공: Schery 님, 2023년 6월 18일
Dear Diane,Thank you for your review.This may help us in order to serve our guest better.We hope to see you back in the future.Regards,