스파

스테이버튼 파크 호텔 & 골프 클럽 여행 후기

4 out of 5
스테이버튼 파크 호텔 & 골프 클럽
Daventry Road, Daventry, England

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 969개 이용 후기 중 287개" "
평점 8 - 좋아요. 969개 이용 후기 중 391개" "
평점 6 - 괜찮아요. 969개 이용 후기 중 167개" "
평점 4 - 별로예요. 969개 이용 후기 중 89개" "
평점 2 - 너무 별로예요. 969개 이용 후기 중 35개" "

8.2/10

청결 상태

8.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

daekwon 님, 서울

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
나름 나름 좋았습니다.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely pool and gym. Friendly and helpful staff. Room very good. Breakfast a bit disappointing but overall a lovely stop over.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Gill

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly, helpful staff in all areas of the hotel: check in, bar, leisure facility, morning cleaning staff, breakfast room staff. Lovely communal areas to sit in. Excellent value for money booked through Expedia.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Regina

좋아요: 직원 및 서비스
별로예요: 청결 상태
Reception staff was pleasant but unable to organise late check out for me. Instead l was advised to wake up in the morning and come to Reception to organise late check out with day staff. This did not serve the purpose as the idea was to rest uninterrupted. Bed side cabinets were dusty. Curtains in room did not close properly allowing light to come in and disturbance to my sleep.
2024년 1월에 1박 숙박함
답변 제공: Ray GM 님, 2024년 1월 30일
Dear Regina Thank you so much for sharing your experience. I will speak to my reception team, as they should've been able to sort out a check for you; we will investigate who checked you in and why you did not facilitate your request. Please accept my apologies from that staff member and myself. I can see that it upset you, and I am sorry that it hasKind regardsRay

10/10 - 훌륭해요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay in Daventry. Beautiful location with a golf course on site. Was dog friendly with plenty of poo bins around. Used the leisure facilities and was even able to charge our EV. Staff were excellent! Many thanks
2024년 1월에 1박 숙박함
답변 제공: Ray GM 님, 2024년 1월 30일
Dear JacquelineThank you so much for your kind review, so delighted that you had a great day and you were able to avail of all the facilities. Please come and see us again as it makes such a difference. Thank you so much again for being such a kind guest.Kind regardsRay and the team

4/10 - 별로예요

Susan

좋아요: 청결 상태
별로예요: 객실의 편안함
I was freezing the room was cold with no heating. I did say at reception when checking out and was told I should have asked for a portable heater. I was attending a very late event in daventry. It was 2.30 am when I returned too late to ask so just got into bed luckily I was solo so I could use the bedding from the next bed. Overall I was very disappointed and very unlikely to return which is a shame as a lot of my friends were there also so another time will probably look for alternative accommodation.
2023년 12월에 1박 숙박함
답변 제공: Ray 님, 2023년 12월 30일
Dear Valued Guest,Thank you so much for your feedback; it will be discussed with my department heads. As a team, we are always looking at what areas we need to improve in our hotel. Our usual service standards were not met, and we let ourselves down, which we apologise for; it's only by having good constructive feedback that we share with our teams that we support our unwavering commitment to keep striving forward as an operation.I'm so disappointed, we should've delivered you an extra radiator, the room heating is sufficient to heat your room, would you try desperately to keep that balance of making sure the room isn't too hot, and certainly not cold. Thank you so much for staying with us. We appreciate your feedback and your support of the business.Kind Regards Team Staverton

8/10 - 좋아요

Lyn

2023년 12월에 3박 숙박함
답변 제공: Ray 님, 2023년 12월 30일
Dear Valued Guest Thank you so much for your lovely comments and feedback. I will be delighted to share this with the team in our daily customer feedback review. All we want as a team is to have pleased customers that return time after time.As a team, we are wholly committed to the hotel and always look at what we do well and what we can improve upon. Thank you so much again, and please have a wonderful week. From all the team at Staverton

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Ray 님, 2023년 12월 30일
Dear Robert Thank you so much for your lovely comments and feedback. I will gladly share this with the team in our daily customer feedback review. As a team, we want pleased customers who return time after time.As a team, we are wholly committed to the hotel and always look at what we do well and can improve upon. Thank you so much again, and please have a wonderful week. From all the team at Staverton

10/10 - 훌륭해요

Christopher Michael William

2023년 12월에 2박 숙박함
답변 제공: Ray 님, 2023년 12월 30일
Dear ChrisThank you so much for your lovely comments and feedback. I will gladly share this with the team in our daily customer feedback review. As a team, we want pleased customers who return time after time.As a team, we are wholly committed to the hotel and always look at what we do well and can improve upon. Thank you so much again, and please have a wonderful week. From all the team at Staverton

8/10 - 좋아요

Cindy

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Ray 님, 2023년 12월 15일
Dear Valued Guest Thank you so much for your lovely comments and feedback. I will gladly share this with the team in our daily customer feedback review. All we want as a team is to have pleased customers who return time after time.As a team, we are wholly committed to the hotel and always look at what we do well and can improve upon. Thank you so much again, and please have a wonderful week. From all the team at Staverton

2/10 - 너무 별로예요

Emily

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Ray 님, 2023년 12월 15일
Dear Valued Guest,Thank you so much for your feedback; it will be discussed with my department heads. As a team, we are always looking at what areas we need to improve in our hotel. Our usual service standards were not met, and we let ourselves down, which we apologise for; it's only by having good constructive feedback that we share with our teams, which supports our unwavering commitment to keep striving forward as an operation.Thank you so much for staying with us. We appreciate your feedback and for supporting the business.Kind Regards Team Staverton

8/10 - 좋아요

Ben

2023년 11월에 1박 숙박함
답변 제공: Ray 님, 2023년 12월 30일
Dear Valued Guest Thank you so much for your lovely comments and feedback. I will be delighted to share this with the team in our daily customer feedback review. All we want as a team is to have pleased customers that return time after time.As a team, we are wholly committed to the hotel and always look at what we do well and what we can improve upon. Thank you so much again, and please have a wonderful week. From all the team at Staverton

6/10 - 괜찮아요

Shellie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Ray 님, 2023년 12월 15일
Dear Valued Guest,Thank you so much for your feedback; it will be discussed with my department heads. As a team, we are always looking at what areas we need to improve in our hotel. Our usual service standards were not met, and we let ourselves down, which we apologise for; it's only by having good constructive feedback that we share with our teams, and it then supports our unwavering commitment to keep striving forward as an operation.Thank you so much for staying with us. We appreciate your feedback and your support of the business.Kind Regards Team Staverton

2/10 - 너무 별로예요

Keith

2023년 11월에 1박 숙박함
답변 제공: Ray 님, 2023년 12월 15일
Dear Valued Guest,Thank you so much for your feedback; it will be discussed with my department heads. As a team, we are always looking at what areas we need to improve in our hotel. Our usual service standards were not met, and we let ourselves down, which we apologise for; it's only by having good constructive feedback that we share with our teams, and it then supports our unwavering commitment to keep striving forward as an operation.Thank you so much for staying with us. We appreciate your feedback and your support of the business.Kind Regards Team Staverton

8/10 - 좋아요

Andrew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Ray 님, 2023년 12월 15일
Dear Valued Guest Thank you so much for your lovely comments and feedback. I will be delighted to share this with the team in our daily customer feedback review. As a team, we want pleased customers who return time after time.As a team, we are wholly committed to the hotel and always look at what we do well and what we can improve upon. Thank you so much again, and please have a wonderful week. From all the team at Staverton

10/10 - 훌륭해요

Hayley

2023년 10월에 1박 숙박함
답변 제공: Ray 님, 2023년 12월 15일
Dear Valued Guest Thank you so much for your lovely comments and feedback. I will be delighted to share this with the team in our daily customer feedback review. As a team, we want pleased customers who return time after time.As a team, we are wholly committed to the hotel and always look at what we do well and what we can improve upon. Thank you so much again, and please have a wonderful week. From all the team at Staverton

8/10 - 좋아요

Nigel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

4/10 - 별로예요

AARON

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Tired and dated room
The public areas in the Staverton and indeed some of the guest rooms look great - unfortunately I was in a bit of a dungeon at the back of the hotel, the room was dated, the bathroom particularly belonged in the last century. I've stayed in great rooms there - sadly this definitely wasn't one of them.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Christopher

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel with easy parking. Tasteful interior design and decor. Pool is excellent, very clean facilities although it is a bit of a walk from main hotel building and £1 charge per towel, with limiting open hours. Food and service in bar excellent. Room was ok but en-suite tiny.

10/10 - 훌륭해요

Terry

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Easy check in & checkout. Large comfortable room. Great amenities & friendly, helpful staff
2023년 9월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Damien

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Rukshana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great base for Warwick castle visit
Absolutely lovely hotel. But it was used more as a base for our visit to Warwick castle 🏰 so didn’t arrive until 10pm and literally got up, had breakfast and then drove to the castle. But the room was lovely and the breakfast was delicious 😋 Shame we didn’t get the chance to use the swimming pool but didn’t have time
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Anna

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

STEPHEN

2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Alex

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Not a great nights sleep
Cost effective, clean and reasonably comfortable. However the issue with this hotel is the nightly noise level. Low sound proofing or not enough signs up to keep people quiet meant that we were woken up several times with my 8 year old son asking if someone was trying to get into our room. Not a great experience for him
2023년 8월에 1박 숙박함

8/10 - 좋아요

Ian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ask for a ‘new shower’ room
Sort the showers out and the signage! This is obviously upgraded plumbing but in getting in and turning on the shower (which I thought would be a simple exercise) the shower knobs were stiff and mixing was not working. I tried to read the label but it was so small I had to exit the shower to get my glasses to then try to read the label Which then steamed up. After winging a shower that sort of worked but also ran a bath at the same time, I coped! Whilst laughable, I didn’t expect to get 3 hot water burns then cold shower therapy because the plumbing was outdated and instructions’ were not clear enough. Maybe it’s my fault for making an assumption that showers are simple things to use! Not here though and not expected in a 4 star place? Food was great though!
2023년 8월에 1박 숙박함

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous stay! Staff made sure we were able to eat despite a late arrival. Only downside was limited pool time for the children otherwise we'd have stayed longer. Will definitely come again and would recommend.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Good reasonably priced hotel in nice location. I think check out should be later at weekends. 11am would give people a better chance to enjoy breakfast without rushing, especially as it's so busy in the breakfast area.
2023년 8월에 3박 숙박함

8/10 - 좋아요

Lucia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
In general it was a good stay at the hotel with my family after attending a family wedding unfortunately the breakfast was very disappointing, sausages over cooked and some of them under cooked bacon was to dry and orange was very watery. Croissants finished at 9:15 and it haven’t been replaced. Very nice hotel very attentive staff but lot’s to improve on breakfast
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Robin

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel but needs some improvements
Hotel was nice, great for easy access to Silverstone MotoGP. The staff were friendly and the rooms were clean although a little dated. The bad points were, shower wasn't great, biscuits supplied in the rooms were in pieces(disappointing when you're looking forward to a cup of tea and a biscuit in the evening), the breakfast was nice bit unless you are there early you will miss out, once food was taken it was not restocked which was disappointing when we came down the 2nd morning at 9am. The pool was clean but we were very annoyed that people were hogging the jacuzzi for 45mins at a time and could not get use of it. I might be tempted to stay here again as it was reasonably priced.
2023년 8월에 4박 숙박함
답변 제공: Scott 님, 2023년 8월 8일
Dear RobinThank you for completing our survey for your stay here at Staverton Park Hotel & Golf Club; all feedback is reviewed and shared by the team, and any learning is taken and implemented to ensure that future guests experience a different experience. Your feedback is warmly received, and I hope to welcome you back to Staverton Park Hotel & Golf Club again to show you that we can make this right for you.RegardsScott McCartneyDeputy General Manager

8/10 - 좋아요

Lars

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Ray 님, 2023년 8월 8일
Thank you so much for your approval

2/10 - 너무 별로예요

James

2023년 8월에 1박 숙박함
답변 제공: Ray 님, 2023년 8월 8일
Dear JamesI'm so sorry to read that you were not happy with the hotel. We would love to talk to you directly. Please let us know if you have time and if so could you contact us through our website? Where we would be delighted to come back to you directlyThanks so much Ray

8/10 - 좋아요

Manjit

좋아요: 청결 상태, 직원 및 서비스
Comfortable stay
2023년 7월에 1박 숙박함
답변 제공: Scott 님, 2023년 8월 8일
Dear ManjitThank you for taking the time to review your stay here at Staverton Park Hotel & Golf Club; all feedback is reviewed and shared with the team, I will ensure that your positive comments are passed around the departments. If you would like to share your feedback on our other review site, your support would be greatly appreciated.Thank you once again for sharing your feedback, and I hope to welcome you back to Staverton Park Hotel & Golf Club again soon.RegardsScott McCartneyDeputy General Manager

8/10 - 좋아요

Allen

2023년 7월에 2박 숙박함
답변 제공: Scott 님, 2023년 8월 8일
Dear Allen Thank you for taking the time to review your stay here at Staverton Park Hotel & Golf Club; all feedback is reviewed and shared with the team, I will ensure that your positive comments are passed around the departments. If you would like to share your feedback on our other review site, your support would be greatly appreciated.Thank you once again for sharing your feedback, and I hope to welcome you back to Staverton Park Hotel & Golf Club again soon.RegardsScott McCartneyDeputy General Manager

8/10 - 좋아요

Kathryn

2023년 7월에 1박 숙박함
답변 제공: Scott 님, 2023년 8월 8일
Dear KathrynThank you for taking the time to review your stay here at Staverton Park Hotel & Golf Club; all feedback is reviewed and shared with the team; I will ensure that your positive comments are passed around the departments. If you would like to share your feedback on our other review site, your support would be greatly appreciated.Thank you once again for sharing your feedback, and I hope to welcome you back to Staverton Park Hotel & Golf Club again soon.RegardsScott McCartneyDeputy General Manager

10/10 - 훌륭해요

Sheila

2023년 7월에 1박 숙박함
답변 제공: Scott 님, 2023년 8월 8일
Dear Shelia Thank you for reviewing your stay here at Staverton Park Hotel & Golf Club; all feedback is reviewed and shared with the team.I will ensure that your positive comments are passed around the departments. If you would like to share your feedback on our other review site, your support would be greatly appreciated.Thank you once again for sharing your feedback, and I hope to welcome you back to Staverton Park Hotel & Golf Club again soon.RegardsScott McCartneyDeputy General Manager

8/10 - 좋아요

Michael

2023년 6월에 1박 숙박함
답변 제공: Scott 님, 2023년 8월 8일
Dear Micheal Thank you for taking the time to review your stay here at Staverton Park Hotel & Golf Club; all feedback is reviewed and shared with the team, I will ensure that your positive comments are passed around the departments. If you would like to share your feedback on our other review site, your support would be greatly appreciated.Thank you once again for sharing your feedback and I hope to welcome you back to Staverton Park Hotel & Golf Club again soonRegardsScott McCartneyDeputy General Manager

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Scott 님, 2023년 8월 8일
Dear ThomasThank you for taking the time to review your stay here at Staverton Park Hotel & Golf Club, all feedback is reviewed and shared with the team, I will ensure that your positive comments are passed around the departments. If you would like to share your feedback on our other review site, your support would be greatly appreciated.Thank you once again for sharing your feedback and I hope to welcome you back to Staverton Park Hotel & Golf Club again soonRegardsScott McCartneyDeputy General Manager

8/10 - 좋아요

Christopher 님, Daventry

좋아요: 청결 상태, 직원 및 서비스
Comfortable bed but could do with aircon in room.
2023년 6월에 1박 숙박함
답변 제공: Scott 님, 2023년 8월 8일
Dear ChristopherThank you for reviewing your stay here at Staverton Park Hotel & Golf Club; all feedback is reviewed and shared with the team. I will ensure that your positive comments are passed around the departments. If you would like to share your feedback on our other review site, your support would be greatly appreciated.Thank you once again for sharing your feedback, and I hope to welcome you back to Staverton Park Hotel & Golf Club again soon.RegardsScott McCartneyDeputy General Manager

10/10 - 훌륭해요

Cici

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value for money and I will be going again.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함

6/10 - 괜찮아요

IR

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Tired rooms and totally lacking any ambience
Tired room. Wonky plumbing. Uncomfortable bed. Room didn’t get serviced and I vent when we complained and they sent someone, they only did half a job. Breakfast was ok except for awful coffee. Overall it’s a conference/wedding hotel for big groups.
2023년 5월에 1박 숙박함
답변 제공: Ray 님, 2023년 8월 8일
Dear IR I am sorry that we have not contacted you before this; a customer service system is not linked up correctly, and therefore we didn't get your original feedback. We are doing a lot of work in the hotel to ensure our customers are happy. We let you down, and I am sorry for that. Thank you so much for supporting us, and again I'm sorry.thanks, Ray

6/10 - 괜찮아요

sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
long queues
The queue at check-in was LONG due there being several confrences on at this time. The swiming pool was in a different building a long way away also uneven groung which meant my mobility scooter was troubled by the journey housekeeping was fantastic
2023년 5월에 1박 숙박함
답변 제공: Ray 님, 2023년 8월 8일
Dear Sean I am sorry that we have not contacted you before this; a customer service system is not linked up correctly, and therefore we didn't get your original feedback. We are doing a lot of work in the hotel to ensure our customers are happy. I get your point about the mobility scooters, I can't change the location of the pool but we do have a buggy that could've assisted you. I will speak to the team about this.Thank you so much for staying with us and supporting us. It means a great deal.thanks Ray

2/10 - 너무 별로예요

Jonathon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Poor check in, rude staff. No apologies for waiting. Wrong rooms for me and my colleague. Paid for superior, they had fooled too many, so changed our rooms, without explaining anything, hoping we wouldn’t notice. Paid extra and certainly got less than we paid for. Will never stay here again, nor would I recommend anybody to stay here. Extremely disappointed.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Ray 님, 2023년 8월 8일
Thank you for your high approval rating

6/10 - 괜찮아요

Deborah

2023년 5월에 1박 숙박함

8/10 - 좋아요

Margaret Haigh

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beading stay
Four days at a beading retreat, good facilities with nice bright conference rooms. Staff very friendly and efficient. Beth in the bar was particularly helpful
2023년 5월에 4박 숙박함
답변 제공: Ray 님, 2023년 8월 8일
Dear Mary I am sorry that we have not contacted you before this; a customer service system is not linked up correctly, and therefore we didn't get your original feedback. We love our bed workers and you are so lovely to deal with. We are doing a lot of work in the hotel to ensure our customers are happy. thanks Ray

6/10 - 괜찮아요

Jon

2023년 5월에 1박 숙박함
답변 제공: Ray 님, 2023년 8월 8일
Dear Jon I am sorry that we have not contacted you before this; a customer service system is not linked up correctly, and therefore we didn't get your original feedback. We are doing a lot of work in the hotel to ensure our customers are happy.thanks so much for staying with us, it makes a huge difference to some many of us.thanks Ray

8/10 - 좋아요

Mark

2023년 4월에 1박 숙박함
답변 제공: Ray 님, 2023년 8월 8일
Dear Mark I am sorry that we have not contacted you before this; a customer service system is not linked up correctly, and therefore we didn't get your original feedback. We are doing a lot of work in the hotel to ensure our customers are happy.thanks so much for staying with us, it makes a huge difference to some many of us.thanks Ray