로비

수퍼 8 바이 윈덤 마이애미스버그 데이턴 사우스 에어리어 오하이오 여행 후기

2 out of 5

이용 후기

6.8
평점 10 - 훌륭해요. 760개 이용 후기 중 158개" "
평점 8 - 좋아요. 760개 이용 후기 중 263개" "
평점 6 - 괜찮아요. 760개 이용 후기 중 150개" "
평점 4 - 별로예요. 760개 이용 후기 중 103개" "
평점 2 - 너무 별로예요. 760개 이용 후기 중 86개" "

6.8/10

청결 상태

7.8/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

6/10 - 괜찮아요

Bill

연인과의 여행
좋아요: 직원 및 서비스
The rooms could definitely use an update
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Jay

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The room needed some repairs.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Jay, We regret to hear about the inconvenience you experienced during your stay. Your feedback is valuable, and we will address the room concerns to provide a better experience for future guests. Should you have any further comments or suggestions, feel free to reach out to us.

10/10 - 훌륭해요

Robert 님, Washington Township

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Robert,We are delighted to hear that you had a wonderful stay with us! Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Robert 님, Washington Township

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The halls and rooms are clean and quiet. TVs are large and they have many pay channels like HBO and MAX. Day staff are friendly and knowledgeable and willing to help with questions about the area. Nightshift guy is rude and undfriendly and doesn't want to be disturbed, so hit up the day staff with questions before he comes on duty.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Robert,We appreciate your positive remarks about our clean and quiet environment and friendly day staff. We encourage guests to take advantage of our knowledgeable team members for assistance. Your feedback about the night shift will be shared with the appropriate department to ensure a consistent level of service. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Robert

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The staff was cooperative, but the facility needed to be updated.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Robert, We appreciate your feedback on our staff's service. Should you have any further concerns, please reach out to our management directly for assistance with your experience. Thank you for sharing your thoughts with us.

8/10 - 좋아요

Mike

별로예요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Mike,We appreciate you taking the time to share your feedback with us. Your comments are important, and we will be sure to share them with our team for review. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Kelly,We're thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience at our hotel.

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
location was safe and convenient.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Tim,We're glad you found our hotel's location safe and convenient. Thank you for taking the time to leave your feedback.

6/10 - 괜찮아요

Bill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
This property definitely needs an upgrade
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Bill, We appreciate your feedback and will take it into consideration for future improvements. Your input helps us strive for excellence in our services and facilities.

8/10 - 좋아요

Bill

연인과의 여행
좋아요: 직원 및 서비스
The property is in need of an update
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Bill, Thank you for your feedback regarding the condition of our property. We appreciate your input and will share it with our management team for further review and consideration. We strive to provide a comfortable and enjoyable stay for all our guests and will take your comments into account as we plan any future updates.

10/10 - 훌륭해요

Daniel

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Daniel,Thanks for choosing us! We are happy to hear that you had an excellent stay with us! We appreciate you choosing our hotel and hope to welcome you back soon for another fantastic experience.

6/10 - 괜찮아요

Bridgett

좋아요: 청결 상태
별로예요: 직원 및 서비스
The staff was very rude when i check in
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Bridgett,We apologize if you felt that our staff was not as welcoming as expected during your check-in process. Our team usually strives to provide a warm and friendly environment for all our guests. We appreciate your feedback and we will address this matter with our staff to ensure better service in the future.

8/10 - 좋아요

Bill

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff is very helpful but property needs attention rooms are dated and in need of work
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Bill,Thank you for taking the time to share your feedback. We appreciate your kind words about our staff. We constantly strive to improve our services and facilities, and your comments will certainly be taken into consideration. We hope to have the opportunity to welcome you back in the future for a better experience.

10/10 - 훌륭해요

Elena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Elena,We are delighted to hear that you had a fantastic experience with us! We hope to welcome you back soon for another memorable stay.

6/10 - 괜찮아요

Todd

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, you get what you pay for. The hotel is cheaper than others in the area, but that comes at a cost of the hotel looking a bit tired with peeling paint.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Todd,Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the hotel's appearance, and we understand the importance of maintaining a fresh and clean atmosphere. We will share your comments with our management team for their review and consideration.

8/10 - 좋아요

roger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Need better breakfast
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello roger,Thank you for your feedback regarding our breakfast. We appreciate your input as it helps us improve our offerings. We value our guests' opinions and will take this into consideration for future enhancements.

6/10 - 괜찮아요

Michael

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Michael,Thank you for choosing our hotel for your stay. We appreciate your recent visit and hope you had a pleasant experience overall. If there is anything specific you would like to share with us, please feel free to reach out to our hotel directly. We value your feedback and look forward to serving you better in the future.

10/10 - 훌륭해요

Bill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was a nice place to stay especially for the price
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Bill,Thank you for choosing our hotel for your stay. We're thrilled to hear that you found our accommodations to be a good value. We hope to welcome you back in the future for another positive experience.

8/10 - 좋아요

Bill

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was a good experience especially for the price staff was very helpful
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 15일
Hello Bill,Thank you for your positive feedback! We are thrilled to hear that you had a good experience with us and that our staff was helpful during your stay. We appreciate your kind words and hope to welcome you back in the future for another great stay.

10/10 - 훌륭해요

Wilson

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El trato del staff del Hotel fue excelente los empleados excelente no esperaba un súper trato por el precio sin embargo valió la pena la inversión necesitaba algo barato bueno y cerca de la Universidad de Dayton y conseguí todo eso recomiendo este hotel para caso de urgencia por el precio y la ubicación
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Wilson,¡Agradecemos tus amables palabras sobre nuestro personal! Nos complace saber que su experiencia con nuestro equipo fue excelente y que consideró que valió la pena la inversión. Nos esforzamos por brindar un servicio de calidad a un precio asequible, y es genial saber que pudimos cumplir con sus expectativas. ¡Estamos encantados de ser una opción conveniente cerca de la Universidad de Dayton! ¡Esperamos tener la oportunidad de recibirlo nuevamente en el futuro!

2/10 - 너무 별로예요

Charlie

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Charlie, We're sorry to hear that you had a less than satisfactory experience during your stay. We strive to provide excellent service and would appreciate it if you could reach out to us with further details so we can address any issues. We value your feedback and hope to have the opportunity to make it right.

10/10 - 훌륭해요

Carl

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Carl,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. We appreciate your kind words and hope to welcome you back in the future for another exceptional stay.

6/10 - 괜찮아요

Harry 님, New Orleans

가족 여행
Nice place to stay
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Harry,Thank you for choosing to stay with us! We're delighted to hear that you enjoyed your time at our hotel. Your positive feedback is greatly appreciated. We hope to welcome you back again soon for another wonderful stay.

10/10 - 훌륭해요

william

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello william,We're thrilled to hear that you had an excellent stay with us! It's always a pleasure to receive positive feedback and we appreciate you taking the time to share your experience. We hope to welcome you back again soon for another memorable stay.

10/10 - 훌륭해요

James

좋아요: 직원 및 서비스, 편의 시설/서비스
Second floor had A/C units setting at top of steps. Staff was very helpful.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 12일
Hello James,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our helpful staff. Your comfort is our top priority, and we apologize for any inconvenience caused by the placement of the A/C units. We value your feedback and will share it with the relevant team for future improvements.

2/10 - 너무 별로예요

Lizzy

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don't expect towels if you run and the price changes every day whenever they feel like raising it they will. The owner, the manager. Is a dick
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Lizzy, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We strive to provide consistent service and will address your concerns with our team. We value your feedback and hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Benjamin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Benjamin, We're sorry to hear that your experience with our hotel fell below your expectations. We would greatly appreciate it if you could reach out to us directly so that we can address any concerns you may have had during your stay. We value our guests' feedback and want to ensure that we provide the highest level of service.

2/10 - 너무 별로예요

Benjamin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff had poor customer service and were a bit rude.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Benjamin, We apologize if our staff's service did not meet your expectations. We appreciate your feedback and will address this matter internally for further improvement. Should you have any additional concerns, please don't hesitate to contact our management directly.

2/10 - 너무 별로예요

Rachel

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 25일
Hello Rachel, We're sorry to learn that your recent stay didn't meet your expectations. We value feedback from our guests and would appreciate it if you could reach out to us directly to discuss any specific issues you may have encountered during your stay. We strive to provide the best possible experience for our guests and would like the opportunity to address any concerns.

6/10 - 괜찮아요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
In its class as an economy motel, we were pleased. I liked that the room was decorated in earth tones with big photos of Ohio scenes. The continental breakfast was adequate but below average with waffles, two choices of cereal, two choices of bread, bananas, o.j, milk, and coffee. The staff was attentive and cordial. The location was near lots of restaurants and the Dayton Mall, and I-75 is easily accessible. All in all, good value.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Victoria, Thank you for taking the time to share your experience. We appreciate your kind words about the room decor and our attentive staff. It's great to hear that our location was convenient for your needs. We appreciate your feedback on our continental breakfast and will keep it in mind for future improvements. We hope to welcome you back for another good value stay in the future.

8/10 - 좋아요

Diane

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello Diane,We appreciate your feedback and apologize for any dissatisfaction you experienced during your stay. We continuously strive to improve our services and facilities. Should you have any further concerns, we encourage you to contact our management directly. Thank you for choosing our hotel and we hope to welcome you back in the future for a more enjoyable stay.

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Paul,Thank you for sharing your feedback with us. We are sorry to hear about your experience during your recent stay. Your satisfaction is important to us, and we appreciate your valuable input as it helps us continuously improve. We encourage you to contact our management team directly to discuss your concerns further.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 7일
Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your positive rating and are thrilled to hear that you had such an exceptional experience during your stay. It was a pleasure to have you as our guest, and we look forward to welcoming you back in the future.

8/10 - 좋아요

Marley

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
I stayed one night with other people and we liked it! It wasn't the tidiest; our window had a huge crack, our mini fridge was broken, and the furniture was stained, but that wasn't a huge issue since we only stayed one night. The woman at the front desk was really sweet :) and the beds were comfortable.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Marley,Thank you for your feedback on your recent stay at our hotel. We appreciate your kind words about our friendly front desk staff and comfortable beds. We apologize for any inconvenience caused by the cleanliness and maintenance issues you encountered. We will address these concerns with our team to ensure a better experience for future guests. Your feedback is valuable to us as we continuously strive to improve our services.

2/10 - 너무 별로예요

Sanjib

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Damped smell, noisy, uncomfortable beds. The first room (#102) is given near the electrical room, which had mettalic noise every 10 mins. Requested room change ar 2:30 AM. The second room (I was told it was the best room in the hotel) had another story. As soon as the A/C unit was turned. A damped, wet sock smell filled the entire room. Had to turn it off. Then all I heard was people walking in the upstairs. Could not sleep the whole night. Even though I was given a 'non-smoky' room, I could smell ciggarette smell inside and more on outside of the room. I should be given the dollar back.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 30일
Hello Sanjib,Thank you for sharing your feedback with us. We apologize for any inconveniences you experienced during your stay. We strive to provide a comfortable and peaceful environment for all our guests and we regret that we fell short of your expectations. Your concerns have been shared with the relevant departments for further review and improvement. We value your feedback and will use it to enhance the guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

Diane

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Diane,Thank you for your review! We appreciate your feedback and are glad you enjoyed your stay. We hope to welcome you back soon! #CustomerSatisfaction

8/10 - 좋아요

Diana

가족 여행
It’s a quite and friendly environment. We hope to stay in your property soon. Would you please provide us the coupons so that we may use in the future. Thanks.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 26일
Hello Diana,Thank you for your kind words! We appreciate your interest in our property. Unfortunately, we do not offer coupons for future use. However, we would be more than happy to assist you with any other inquiries or requests you may have.

10/10 - 훌륭해요

Juan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good night
It was nice not bad at all a lot of parking space easy access to the building great staff
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello Juan,Thank you for your positive feedback! We are glad to hear that you enjoyed your stay and found our parking convenient and staff helpful. We hope to welcome you back soon!

2/10 - 너무 별로예요

Stacy

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I chose this hotel because the listing said it was family friendly and offered cribs/pack and play. My daughter is 18 months so it’s ok for her sleep with us but I was perturbed when they said they didn’t have anything like that. The check in took a ridiculous amount of time. There was only one employee and I don’t think they trained her enough to leave her alone. Felt bad for her, a line was forming but it was not good. Then, in the morning, while my husband was packing and checking around for stuff, he found a knife under our bed. A gnarly switchblade. We took it the front desk expecting money back or an apology but she just said “oh, guess house keeping hasn’t seen this” but how scary is that, especially with a baby in the room with us! The smell was of stale cigarettes and everything was subpar at best.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Hello Stacy, We apologize for the inconvenience you experienced during your stay. We understand the importance of providing essential amenities and will address this concern with our team to ensure availability for future guests. Regarding your check-in experience, we apologize for any delays and will work on improving our property.

10/10 - 훌륭해요

Barry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was in a safe area and close to the event I was in town for.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Barry,We're glad to hear that our hotel's location suited your needs for the event. We hope you enjoyed your stay with us!

2/10 - 너무 별로예요

Rudy

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were dead bugs in the refridgerator and live ones on the outside of it. I got my credit card refunded and left to find another hotel.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Hello Rudy,We apologize for the inconvenience caused. We will take immediate action to address the issue and ensure that it does not happen again in the future.

6/10 - 괜찮아요

Amy

좋아요: 직원 및 서비스, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Amy,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 - 괜찮아요

Taylor

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Taylor,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

2/10 - 너무 별로예요

Michael

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don't stay here !
Horrible smelling room, carpet was disgusting, bedcover was so dirty, door would not lock properly.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Michael,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

8/10 - 좋아요

John

2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello John,It was our privilege to earn your business and we hope to host you again on your next trip.

6/10 - 괜찮아요

John 님, FREMONT

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
The cost was very reasonable. Location was a bit less convenient than higher priced options. Carpeting in the room was very dirty, but otherwise the room was clean & functional. Breakfast options were limited. It served my purposes of a comfortable bed, light breakfast & back on the road.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 3일
Hello John ,Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

10/10 - 훌륭해요

Thomas

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 3일
Hello Thomas,It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 - 너무 별로예요

emily m

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in gentleman silent and unwelcoming, acted like we were an inconvenience. Room smelled like a musty basement and/or mold. There was mold on the bathroom ceiling & tub, bathroom fan didn't work. They didn't even clean the wall mirror. Tattered & ripped window curtains. Microwave didn't work... and breakfast was the most limited I've ever seen: banana, toast, frosted flakes, raisin bran, or waffle. That's ALL! No other fruit, no bagels or muffins, no eggs or even yogurt! And it's across the street from a gentlemen's club!
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hello emily m ,It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and thus improve the guest experience for future visitors and for your own future visits.

6/10 - 괜찮아요

Renata

가족 여행
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2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 16일
Hello Renata,Know that your voice is of tremendous importance to us and we value your comments about our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 - 훌륭해요

HISATAKA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 16일
Hello HISATAKA,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.