2 개의 야외 수영장, 09:00 ~ 20:00 오픈, 일광욕 의자

마카이 비치 로지 여행 후기

2 out of 5
마카이 비치 로지
707 South Atlantic Ave, Ormond Beach, FL

이용 후기

5.8
평점 10 - 훌륭해요. 285개 이용 후기 중 57개" "
평점 8 - 좋아요. 285개 이용 후기 중 49개" "
평점 6 - 괜찮아요. 285개 이용 후기 중 49개" "
평점 4 - 별로예요. 285개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 285개 이용 후기 중 77개" "

5.4/10

청결 상태

7.0/10

직원 및 서비스

5.2/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 4월 23일
Thank you Ashley for your review. Hope to see you again soon!

2/10 - 너무 별로예요

Dylan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I called in advance yesterday afternoon since I was going to be there later in the evening, the associate I spoke with assured me that someone would be there so I could check in. I showed up and the office was closed, I reserved an oceanfront view room but after I got my keys and walked to the room and the keys didn’t work, the manager walked over and opened the door only to find it hadn’t been cleaned. I got put into a room that wasn’t oceanfront like I had reserved (wouldn’t have minded it if it hadn’t have been more expensive) in terms of the state of the room…I’ve stayed in barracks rooms that were nicer in Afghanistan, the desk in the corner was held together by tape, it smelled like dirty mike and the boys had been there for a week, and it definitely was not clean. I paid $230 for two nights and I’m not exactly happy about paying that much for staying in something that raggedy. I recommend finding somewhere to stay.
2024년 4월에 2박 숙박함

4/10 - 별로예요

Patrick

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Old out dated elevator did not work
2024년 4월에 2박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 4월 23일
Thank you Patrick for your review. We are currently with new owners and have started renovations. We also are with a new elevator company and the elevator is up and running. Hope to see you again after renos are complete!

6/10 - 괜찮아요

Brian

반려동물 동반 여행, 가족 여행
Great area with good beaches and I can't say for other hotels but I'm sure their a little bit better as far as being updated. The best description, I can come up with for this place is a dive hotel. It's got a dive bar feel in a hotel.
2024년 4월에 1박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 4월 23일
Thank you Brian for your review. Yes we are an older hotel but are renovating vigorously with new owners. Hope you give another try in the future!

10/10 - 훌륭해요

glenn

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
I was unhappy that what we paid ,we didn't get a breakfast that we were supposed to because the kitchen is closed!
2024년 4월에 3박 숙박함
답변 제공: Front Desk - Shelby 님, 2024년 4월 18일
HI Glenn we do apologize as our breakfast area is being remodeled , and should be finished soon . We hope you come back and see us have a great day.

2/10 - 너무 별로예요

Claudia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Front Desk - Shelby 님, 2024년 4월 18일
HI Claudia thanks for the review we hope to see you again soon :)

4/10 - 별로예요

Elisa

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel nécessitant de faire de gros travaux de réaménagement, la peinture s'effrite, vétusté de l'endroit. Par contre gros plus pour la vue mer et la piscine
2024년 4월에 5박 숙박함
답변 제공: Front Desk - Shelby 님, 2024년 4월 18일
HI Elisa thank you for your review , we are under renovations and we hope to see you again soon :) Have a great day!

10/10 - 훌륭해요

Noelia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Front Desk - Shelby 님, 2024년 4월 18일
HI Noelia thank you for your review , we hope to see you again soon :)

2/10 - 너무 별로예요

Venessa 님, Copper Cliff

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I don’t even know where to start! We were given room 203 upon checkin, get to our room it was 88 inside, AC showed it was on and set to 65. It was EXTREMELY hot and muggy to the point the beds were wet and there was sweat on the walls. We waited 30 mins for it to cool off, it didnt. I played with the AC, and it showed PO. Went to front desk, she called maintenance said he’ll be here in a few. 20 minutes after not hearing back, I went to the lobby, she said sorry but this room has been scheduled for maintenance. We have on room available but its just for tonight(we had booked 4 nights). She switched us to 225, and told us to come back in the morning for our new room. Went to the desk at 8am to see what room we were being moved to, front desk lady (shannon) was extremely rude and said well sucks for you cause theres no rooms youll have to find another hotel. (I have recordings of this). So now were stuck in florida, needing a room to get ready as we have a wedding to be at later that day. They made us leave by 11am, no apologies or anything. Also, when we got to our new room our toilet was clogged and we called for maintenance, no one showed up, next morning i went back to front desk about it, and maintenance still never showed up! Do not stay here!!! It is run down & staff is HORRIBLE
2024년 4월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 4월 19일
Good morning Venessa. Apologies for the issues with your stay. We are working hard to fix the issues that you endured. I can assure you, the front desk agent did all she could to help your situation and actually did move you to a satisfactory room when confronted with the issues. And, I can assure you that "sucks for you" was not ever said. Again, apologies for the issues you had.

2/10 - 너무 별로예요

Francesca

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First was broken elevator for third floor unit. The room conditions were visibly moldy shower curtain. Sand on mattress. Weird tape left on walls. Beat up furniture.no coffee maker but coffee. Asked for one and absolutely none available. No hot water when trying to use as too many others had already used and had to wait for water to get hot again for 45 minutes. Deteriorating outside building and unsightly. Would never book or stay again. Should have paid me to stay. Horrible. Go to the lotus boutique.
2024년 4월에 1박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 4월 19일
So sorry Francesca your stay was disappointing. I will share your issues with housekeeping and maintenance. We are working hard to correct and renovate all issues!

4/10 - 별로예요

Jessica

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view and location were amazing. However the hotel was old and dated. Holes and cracks in wall, rust on appliances, air condition dripping, small fridge had an odor like something was rotten in it. Floors not clean, dirt and dead bugs in corners.
2024년 4월에 5박 숙박함
답변 제공: Front Desk - Shelby 님, 2024년 4월 15일
HI thank you for letting us know i will give this info to housekeeping , we have also started renovations which will take some time but we hope to see you again soon

2/10 - 너무 별로예요

Amy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 4월 16일
So sorry Amy you did not enjoy your stay. Hopefully you enjoyed something about your visit and hope to see you again after renovations are complete!

8/10 - 좋아요

Branden

좋아요: 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 4월 19일
Thank you Branden for your review. Hope you enjoyed your stay!

4/10 - 별로예요

darlene

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is in great need of improvement. Old and pretty much a flea bag hotel. Elevator was very unsafe and we were trapped for 30 minutes inside of it with no air conditioning and no air circulation. Smoke detector in room didn’t work. AC in room didn’t work. Pillows on bed were very old. Dirty in corners of room and the place should be redone totally. Breakfast consisted of a paper bag with a granola bar, mini muffin and mandarin orange. NEVER will stay here again.
2024년 4월에 5박 숙박함
답변 제공: Front Desk -Shelby 님, 2024년 4월 13일
Hi darlene , we apologize for the issues , we are currently under renovations , and it does take time but i will go ahead and pass this info to our housekeeping department

4/10 - 별로예요

Wayne

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My biggest issue at this property is the smell in the room. I’ve used the property before during bike week 2023. My room smelled the same way. It’s like wet mildew odor throughout the entire room. We always have to keep the balcony door open. The bathroom toilet is always loose & shakes form the base. The tub/ shower controls are loose. The only think that keeps me coming back is the parking lot across the street. It’s large enough for us to park our trucks & trailers during our stay. I also don’t like the fact that no housekeeping came to clean the room all week. I had to go to the front desk & get fresh towels & wash clothes every few days. Big inconvenience.
2024년 3월에 6박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 4월 9일
So sorry Mr. Morris you did not enjoy your stay. Don't know what your smelling, the rooms are not mildewed. The building is old and is being renovated with the new owners. Staff is hard to get since Covid. So again, apologies your room was not serviced. Hopefully your next stay will be more pleasant.

8/10 - 좋아요

hazel

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Was OK need some renovation people in the room next to me we’re very noisy was under renovation and some areas
2024년 4월에 2박 숙박함
답변 제공: Front Desk -Shelby 님, 2024년 4월 8일
Hi thank you for the review , we apologize for the inconvenience and hope to see you again soon ! :)

2/10 - 너무 별로예요

Martika

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 4월 9일
So sorry Martika you did not enjoy your stay. Thank you for your review.

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Front Desk - Shelby 님, 2024년 4월 8일
Hi Cynthia , thanks for the review we hope to see you again soon :)

10/10 - 훌륭해요

leslie

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
It was perfect for a quick trip including my 2 dogs. It is located directly on the dog friendly section if the beach, which was great. It's not a fancy place, but staff was great, room was clean and comfortable. Would stay afain.
2024년 4월에 1박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 4월 6일
Thank you Leslie for your review. So happy you had a great time! See you next time!

8/10 - 좋아요

nicholas

좋아요: 청결 상태, 직원 및 서비스
Parts of it are a little run down but there was a lot of work going on to improve it. Good location and it’s nice that it’s pet friendly and in the pet friendly portion of the beach.
2024년 1월에 5박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 4월 5일
Thank you Nickolas for your review. I am glad you see the renovations taking part and hope to see you again when they are finished!

8/10 - 좋아요

Terry 님, Durham

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Excellent location and price with free parking. Located on a great stretch of beach with easy walk of a public park. Property is undergoing renovation so soon it will "look nicer" The room did not appear very clean. The beds were probably changed, but there was something splashed over the mirror from top to bottom (ie obvious) we stayed in had a small kitchen area and dishes were not cleaned :-( Had a pool and hot tub which was nice as Daytona was pretty cold when we were there.
2024년 3월에 4박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 4월 5일
Thank you Terry for your review. Thank you for noticing the renovations taking place and yes, soon nicer! Hope to see you again!

10/10 - 훌륭해요

John

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The Property is A cheaper property It is perfect for sandy kids and wet clothes. the pool was perfect with great views of the beach. If you have a bunch of kids and trying to vacation this is the place. The staff were courtious and prompt to any problem we had.
2024년 3월에 1박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 4월 4일
Thank you John for your review. Hope to see you again!

4/10 - 별로예요

Jeannette

별로예요: 청결 상태
2024년 3월에 5박 숙박함
답변 제공: Front Desk 님, 2024년 4월 9일
Thank you Jeannette for your review.

4/10 - 별로예요

Crystal 님, Forest Park

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First, We experience what I can only describe as racism and racial profiling as 2 different staff members questioned our presence on the property after we had already received a parking pass (once from the person I received the pass from) Second, Front desk staff wasn't welcoming to "Us" (African Americans) as we watched other guest (Caucasians) actually be greeted and checked in. Our Room "wasn't ready, they would call us",... okay, but "others" were getting keys??? After observing the difference, I went to another group (Caucasians) in our party that reserved the same room at the same time but they arrived 4 hours after us, to see if they were able to check in. She'd just received her call and yet we hadn't, so she walked back in with me and allowed me to ask about our room first. so finally checked in 5 hours after several of our neighbors (who made note of the issue) had already checked in. The hot tub, was coated with a green slime. The pool, needed a clean. The Room: Great View. Period. That's The Only Positive. The Room: Hadn't been cleaned! Doubt the sheets had been changed, bed skirt covered in splatters??? (What were we waiting for?) Disgusting, food and trash still on floor, dirty sheets, shower curtain & ceiling molded, mildewed and falling in. The price was ridiculous for the condition of the space. If you stay here, take your own sheets, vinyl mattress cover, shower shoes, towels, shower curtain, Lysol and alcohol in a spray bottle(to check for bed bugs).
2024년 3월에 1박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 4월 3일
Thank you Crystal for your review. There was NO racial profiling involved. The housekeeping staff starts at one end and finishes on the other. They do not jump rooms for early arrivals. when rooms become finished, the guests may check in. I do apologize for the room not being cleaned well and I will share your review with housekeeping.

10/10 - 훌륭해요

Brandi

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice well kept place.
2024년 3월에 2박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 4월 2일
Thank you Brandi for your review. See you again!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 4월 2일
Thank you Robert for your review. Glad you enjoyed your stay!

2/10 - 너무 별로예요

Denis

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
aucun petit déjeuner promis lors de la réservation, seulement un sac avec eau tangerine barre tendre et 2 petits muffins la cuisinette la cuisinier, seulement un élément fonctionnait J'aiomerais avoir un compasation ou un remboursemrnt
2024년 3월에 4박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 4월 2일
So sorry Denis you did not understand that the breakfast area is under renovations. Free breakfast is redacted on 3rd party sites for this reason. Hope you enjoyed other aspects of your stay!

8/10 - 좋아요

NANCY

좋아요: 청결 상태, 직원 및 서비스
Property is in the process of becoming big renovated. Only downside Pool and Jacuzzi have already been updated and both were fantastic.
2024년 1월에 2박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 3월 27일
Thank you Nancy for your review. Happy you enjoyed your stay and see you again!

6/10 - 괜찮아요

Brandon

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
It's an older place that looks like it's in the process of renovation. It served it's purpose as a place to sleep when I need a place at the last minute when I had a vrbo cancel on me at the last minute. The floors needed a vacuum underneath the table and bed and the floor mopped before we checked in.
2024년 2월에 3박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 3월 23일
Thank you Brandon for your review. I will share your review with head of housekeeping. Hope to see you again!

6/10 - 괜찮아요

Marie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
We liked the Atlantic ocean view from the property pool side was great! The pool water warm. Excellent beach front sand. If you are a surfer, great spot. Guarded and secure- life guard and plane alerts were seen when rip tides occurred. The property main building is being rennervated, and we hope that when we return next year, there would be vast improvement in cleaning the rooms, and the exterior/ interior of the building. It is located in a great area.
2024년 3월에 3박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 3월 23일
Thank you Marie for your review. Glad you enjoyed your stay and hope to see you next year!

2/10 - 너무 별로예요

Carley

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have been coming to this property for 8 years now. It has progressively went downhill over the past 2 years. This spring break was atrocious tho. The front desk staff is amazing but the crackheads they have cleaning the place need lessons. We had no towels in our room upon arriving besides used ones in the bathroom and kitchen still wet. The floor was filthy along with shaved hair all over the vanity counter. Fake fingernails on the bathroom floor and Marijuana roaches on the balcony. Dirty dishes in the sink and a dead roach in the back of the bible left in the drawer. The pool has been redone and they are under new management probably trying to fix all the wrongs but we wont be back. I did let front desk know and he brought me plenty of cleaning supplies along with so many apologies. I understand he does not clean the rooms. He was great. But renovations have nothing to do with cleanliness. I would not ever recommend the Makai to anyone's else.
2024년 3월에 3박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 3월 22일
Thank you Carley for your review. So sorry about the room issues. I will share with housekeeping staff.

6/10 - 괜찮아요

Wendy 님, Ellisville

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Dated and not very clean. Staff was very nice.
2024년 3월에 3박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 3월 21일
Thank you Wendy for your review. Hope you enjoyed your stay.

8/10 - 좋아요

Paul

좋아요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 3월 22일
Thank you Paul for your review. Hope to see you again!

4/10 - 별로예요

Stacy

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Oh where to start… first pulling up we thought this is not our hotel, very old, run down, just looks like it lacking alot of maintenance and tlc. Checking in was great, staff super friendly and no issues. Then we experienced our room… no air conditioning for day 1 had to move us to another room for our 2nd night, there was mold inside the ac unit, it smelled clean but everything was dingy or stained, rusted lamps on the bottom, side chairs stained, bathroom… so many things, just gross! Very large dead bug as we entered also! Lock on door to the patio was not only broke but you could see outside from the hole. It was directly on the beach but parking is allowed in front of hotel so you have everyone coming up from the beach to jump in the pool. Pool chairs were nice but lacking many. Pool was clean. Parking wasn’t bad. Lots of mischief at nite, and the smell of weed is constant everywhere all day/night. Which wasn’t bad compared to a lot of things lol Price was good, would I stay again NO!!!! It felt unsafe and unsanitary overall. Not enough good to out weigh the endless amounts of bad, I’m not sure how they even pass inspection, yes that bad!!!
2024년 3월에 1박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 3월 20일
Thank you Stacy for your review. So sorry you did not enjoy your stay. The old owners did not keep up with a lot at the resort. The new owners have only taken over 6 months ago and are diligently trying to renovate. Apologies you had so many issues Have a nice day!

4/10 - 별로예요

Amanda

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 3월 26일
Thank you Amanda for your review!

2/10 - 너무 별로예요

Dezirae

2024년 3월에 1박 숙박함
답변 제공: Front Desk - Shelby 님, 2024년 4월 15일
Thank you for your review , we apologize for any inconveniences and hope to see you again soon :)

4/10 - 별로예요

Kimberly

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 4박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 3월 19일
Thank you Kimberly for your review. Hope you enjoyed your stay!

10/10 - 훌륭해요

James and Pamela

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy to find.
2024년 3월에 1박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 3월 19일
Thank you James and Pamela for your review. Hope to see you again soon!

6/10 - 괜찮아요

Steve 님, Lakeland

가족 여행
Property has been declining for years. Old owners have sold it. New owners seem to want to make changes. The hot breakfast isn’t there as room being renovated. Grab n go was offered. Didn’t know til check in for that. Staffing is big issue. Yes it was beek week. But rooms not ready til after 6 pm is a bit crazy. Parking for trailer is nice but was told had to stay at hotel for that. The paper showed non hotel guess could pay to park for $10 more. So can stay at nicer hotels and still have space to park. House keeping was nice and tried to accommodate but just not enough of them to cover whole hotel.
2024년 3월에 2박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 3월 14일
Thank your Steve for your review. Hoping you had a great Bike Week! Hope to see you again soon.

8/10 - 좋아요

Jerry R

좋아요: 직원 및 서비스, 편의 시설/서비스
The location was perfect for Daytona bike week. The room rates were increased because of it being bike week which is normal with function like this. But the room was only cleaned on the next day after we arrived, and never cleaned for the rest of the week. The rooms were ok, just could use some updates everything was very aged.
2024년 3월에 6박 숙박함
답변 제공: Sharon - Front Desk 님, 2024년 3월 13일
Thank you Jerry for your review. So sorry housekeeping attended to y our room only once. We were and are extremely short staffed. The new owners are updating the resort. They have only had the hotel for six months so it is going to take a little time to get to everything. Hope you had a wonderful bike week and see you again!

6/10 - 괜찮아요

Joseph

2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 13일
Thank you Joseph for your review. Hope to see you again soon!

2/10 - 너무 별로예요

Tina

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was nothing like the pictures it was not clean the only good thing was the beach was right there
2024년 3월에 3박 숙박함
답변 제공: Sharon - Makai Front desk 님, 2024년 3월 12일
Thank you Tina for your review. So sorry you did not enjoy your stay. The hotel is going through new ownership and renovations. Hope you stay again in the future.

2/10 - 너무 별로예요

Ronald

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a complete dump, the grossest place. I've ever seen. I couldn't even stay. I open the door walked in. Turn around and walked out, could not get my money back. I'm gonna call Expedia when I get time. See if I get some money back. They want high end price as well
2024년 3월에 1박 숙박함
답변 제공: Sharon - Makai Front desk 님, 2024년 3월 12일
Thank you Ronald for your review. So sorry you did not enjoy your stay. We are working diligently with new owners to replace and upgrade; It will just take a little time.

4/10 - 별로예요

Robert

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
To be fair, I had an idea that the hotel was not a new building. The concrete structure is crubling from decades of salty air/water. This building has had its run, it needs tore down. When something terrible happens the government that allows this facility to remain open should be held accountable in a court of law.
2024년 3월에 2박 숙박함
답변 제공: Front desk 님, 2024년 3월 12일
Thank you Robert for your review.

2/10 - 너무 별로예요

Carolyn

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The motel was dirty. Balcony was not cleaned. Trash left. Nothing in bathtub i was afraid i would fall. I will never stay there again. No breakfast too much money for what we got. It was old but they could have cleaned it. Rooms not ready until 4pm. A little late for check in
2024년 3월에 1박 숙박함
답변 제공: Sharon - Makai Front desk 님, 2024년 3월 10일
thank you Ms. Caroline for your review. 4PM is standard check in time. We can not put bath mats in the tubs, per Health Dept., because someone might trip on them. We are renovating the breakfast area so although one does not pay for the complimentary breakfast, we do provide Grab-n-Go bags while we are upgrading. So sorry the hotel did not live up to your expectations. Hope you will come again after the renovations are complete.

2/10 - 너무 별로예요

Jeremy 님, Ocala

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was not ready for me. Stove burner was on, beds were without any linen. Linen was liked on the floor. Food in the fridge. Slide door to balcony was wide open. Their excuse was understaff issues.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 12일
Thank you Jeremy for your review.

6/10 - 괜찮아요

Albert

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sharon - Makai Front desk 님, 2024년 3월 10일
Thank you Albert for your review. Hope to see you again soon!

6/10 - 괜찮아요

Sheima

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
No parking available
2024년 3월에 2박 숙박함
답변 제공: Sharon - Makai Front desk 님, 2024년 3월 9일
Thank you Sheima for your review. We have more parking than most hotels on the beach. Bike week is an extremely busy time. I do hope you had a good time! Hope to see you again!

2/10 - 너무 별로예요

Greg

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
DO NOT STAY HERE it’s awful dirty and moldy
2024년 3월에 1박 숙박함
답변 제공: Sharon - Makai Front desk 님, 2024년 3월 8일
So sorry Greg you did not enjoy your stay. The hotel is under new owners and they are diligently working to renovate the property but it does take time with a property this size. Hope you will come back after the renovations are done. Have yourself a great day!

8/10 - 좋아요

James

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Sharon - Makai Front desk 님, 2024년 3월 8일
Thank you James for your review. Hope to see you again soon!