책상, 다리미/다리미판, 무료 유아용 침대, 무료 WiFi
예약 가능 여부 확인

컴포트 인 & 스위트 호텔 - 블랙 힐스 여행 후기

2.5 out of 5
컴포트 인 & 스위트 호텔 - 블랙 힐스
225 Cliff St, Deadwood, SD

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 525개 이용 후기 중 301개" "
평점 8 - 좋아요. 525개 이용 후기 중 171개" "
평점 6 - 괜찮아요. 525개 이용 후기 중 33개" "
평점 4 - 별로예요. 525개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 525개 이용 후기 중 12개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Debra

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was helpful and able provide resources for us. They were pleasant and provided good customer service.
2024년 4월에 3박 숙박함

8/10 - 좋아요

Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Friendly staff, quiet hotel and free parking. Rooms were nice. It’s about a mile walk to Main Street.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 편의 시설/서비스
Nice affordable getaway, and we even some money, yah!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Dan

2024년 3월에 3박 숙박함

8/10 - 좋아요

Brenda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds were so comfortable
2023년 11월에 1박 숙박함
답변 제공: Amore 님, 2023년 11월 16일
Dear Brenda, Thank you for taking the time to respond to our online survey. Your feedback is important to us and we are so happy to hear you enjoyed your stay with us. We hope to see you again soon!

10/10 - 훌륭해요

laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Amore 님, 2023년 10월 26일
Dear Laura, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very quiet and comfortable. We stayed in one of the suites which gave us extra room to spread out. The trolley makes it convenient to get to main street Deadwood. The Michaelson trail is also just across the street for easy walking access.
2023년 10월에 3박 숙박함
답변 제공: Amore 님, 2023년 10월 26일
Dear Gail, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

10/10 - 훌륭해요

shawn

2023년 10월에 4박 숙박함
답변 제공: Amore 님, 2023년 10월 26일
Dear Shawn, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Hotel was easy to get to, clean and quite.
2023년 9월에 2박 숙박함
답변 제공: Amore 님, 2023년 10월 14일
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

2/10 - 너무 별로예요

shirley

2023년 10월에 2박 숙박함
답변 제공: Amore 님, 2023년 10월 6일
Dear Tina, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Historic Deadwood stay
The location wasn’t ideal for us-we were expecting to be able to walk to historic Deadwood. The trolley was on winter hours and came by only once per hour. The room was fine, the breakfast was okay, the hot tub was not hot.
2023년 9월에 1박 숙박함
답변 제공: Amore 님, 2023년 9월 30일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Hotel in the Black Hills. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

10/10 - 훌륭해요

Jenell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really happy with the room. Clean and comfortable
2023년 9월에 3박 숙박함
답변 제공: Amore 님, 2023년 9월 30일
Dear Janell, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Hotel in the Black Hills. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service
Fabulous place to stay
2023년 9월에 1박 숙박함
답변 제공: Amore 님, 2023년 9월 30일
Dear Richard, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Hotel in the Black Hills. Your feedback is important to us and we hope to see you again soon. Sincerely,

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were especially pleasant and helpful. Deadwood is a Western motif gambling town
2023년 9월에 1박 숙박함
답변 제공: Amore 님, 2023년 9월 26일
Dear Richard, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

8/10 - 좋아요

Cathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Smoke alarm battery chirped, maintenance had to fix. Remote didnt work on TV, maintenence had to fix. One bed had a big dip in it, commode ran constantly, then not at all. Did like the large vanity, and staff were very helpful.
2023년 9월에 2박 숙박함
답변 제공: Amore 님, 2023년 9월 26일
Dear Cathy, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

8/10 - 좋아요

Sheree

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2023년 9월에 2박 숙박함
답변 제공: Amore 님, 2023년 9월 26일
Thank you for your feedback.We hope to see you again soon!

10/10 - 훌륭해요

Chris 님, Thunder Bay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very helpfull when we had questions. Lots of parking onsite available. 20 minute walk to Main street. Took trolly home end of night. Trolly was still on summer hours. Hot breakfast. Room was clean. Enjoyed pool and hot tub. Mini put was fun. Will return
2023년 9월에 1박 숙박함
답변 제공: Amore 님, 2023년 9월 23일
Dear Chris, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

8/10 - 좋아요

Lynnda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Location good for Mickelson Trail bike event.
2023년 9월에 1박 숙박함
답변 제공: Amore 님, 2023년 9월 19일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Shane

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
👌
👍
2023년 9월에 4박 숙박함
답변 제공: Amore 님, 2023년 9월 19일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Duane

2023년 9월에 2박 숙박함
답변 제공: Amore 님, 2023년 10월 6일
Dear Duane, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

8/10 - 좋아요

RJ

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good experience
2023년 9월에 2박 숙박함
답변 제공: Amore 님, 2023년 9월 15일
Dear RJ, We would like to thank you for taking the time to complete our online survey. Your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

8/10 - 좋아요

William

2023년 9월에 1박 숙박함
답변 제공: Amore 님, 2023년 9월 19일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Amore 님, 2023년 8월 31일
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

8/10 - 좋아요

Judith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fun activities
Clean facility and fun activities for teenagers - mini golf, arcade, swimming pool
2023년 8월에 1박 숙박함
답변 제공: Amore 님, 2023년 8월 19일
Dear Judith, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Hotel in the Black Hills. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

10/10 - 훌륭해요

Don

2023년 8월에 2박 숙박함
답변 제공: Amore 님, 2023년 9월 5일
Dear Don, Thanks for the great review!We hope to see you again soon!

10/10 - 훌륭해요

Ruben

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well kept
2023년 8월에 1박 숙박함
답변 제공: Amoré 님, 2023년 8월 15일
Dear Ruben, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Hotel in the Black Hills. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

10/10 - 훌륭해요

Scott A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Amore 님, 2023년 8월 12일
Dear Scott, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Hotel in the Black Hills. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

10/10 - 훌륭해요

Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and right on public transportation.
2023년 7월에 2박 숙박함
답변 제공: Amore 님, 2023년 8월 3일
Dear Ann, Thank you for taking the time to complete our online survey. Your feedback is important to us and we hope to see you again soon!

8/10 - 좋아요

Pamela

가족 여행
Room was clean except the carpet. Breakfast was typical hotel breakfast.
2023년 7월에 1박 숙박함
답변 제공: Amore 님, 2023년 8월 2일
Dear Pamela, Thank you for taking the time to complete our online survey. Your feedback is important to us and we hope to see you again in the near future!

8/10 - 좋아요

Kendall

2023년 7월에 1박 숙박함
답변 제공: Amore 님, 2023년 8월 29일
Dear Kendall, Thank you for taking the time to respond to our online survey. Your feedback is important to us. We hope to see you again soon.

10/10 - 훌륭해요

Joan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Amore 님, 2023년 8월 1일
Dear Joan, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Hotel in the Black Hills. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

10/10 - 훌륭해요

Michael

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Amore 님, 2023년 7월 19일
Dear Michael, Thank you for taking the time respond to our online survey. Your feedback is very important to us.We hope to see you again soon!

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved it
Wonderful service. Comfortable. The A/C worked.
2023년 7월에 2박 숙박함
답변 제공: Amore 님, 2023년 7월 18일
Dear Paul, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

10/10 - 훌륭해요

Dan

2023년 7월에 1박 숙박함
답변 제공: Amore 님, 2023년 7월 12일
Dear Dan, Thank you for taking the time to complete our online survey. Your feedback is important to us. We hope to see you again soon!

10/10 - 훌륭해요

Leah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Amore 님, 2023년 7월 10일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Hotel in the Black Hills.Please visit us again soon!Sincerely,

8/10 - 좋아요

Kathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyable
Staff was friendly and nice even though they have to play the Jack of all trades due to the lack of employees. Beds were hard for my taste but overall had a pleasant stay, liked being away from the hub-bub of town and enjoyed the mini golf.
2023년 6월에 4박 숙박함
답변 제공: Amore 님, 2023년 7월 4일
Dear Kathy,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Hotel in the Black Hills.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

4/10 - 별로예요

David

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Amore 님, 2023년 7월 4일
Dear David,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Hotel in the Black Hills.Your feedback is important to us and we hope to see you again soon.Sincerely,

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was great! Very accommodating and super helpful.
2023년 6월에 2박 숙박함
답변 제공: Amore 님, 2023년 6월 27일
Dear Andrea, Thank you for taking the time to leave us a review. We appreciate your kind words and will make sure we share it with all our wonderful employees. We hope to see you again soon!

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was convenient having a coffee machine downstairs which was available 24 hours. I drink a lot of coffee in the morning and it was great. The breakfast was very good also.
2023년 6월에 4박 숙박함
답변 제공: Adam Lewis 님, 2023년 6월 23일
Dear Douglas, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Hotel in the Black Hills. We hope to see you again soon. Sincerely, Adam

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast ran out of some food an hour before closing.
2023년 6월에 1박 숙박함
답변 제공: Adam 님, 2023년 6월 19일
Dear Richard, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Hotel in the Black Hills. Your feedback about your stay and our breakfast is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Adam Lewis

8/10 - 좋아요

Angie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would recommend
Very nice hotel. Well maintained and clean!
2023년 6월에 1박 숙박함
답변 제공: Amore 님, 2023년 6월 15일
Dear Angie, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Hotel in the Black Hills. We hope to see you again soon. Sincerely,

10/10 - 훌륭해요

Gerri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They booked us into a handicapped room without my request. This was a godsend as I needed the facilities provided. Thanks again to the check in staff
2023년 6월에 1박 숙박함
답변 제공: Amore 님, 2023년 6월 13일
Dear Gerri, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Hotel in the Black Hills. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

2/10 - 너무 별로예요

Arnie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel is physically beat up, greasy, and badly needs refurbishing. “Handicapped” room is simply a normal room with grab bars (e.g., need to step over tub wall to take a shower). Noisy. A disgrace to the Comfort Suites franchise.
2023년 6월에 1박 숙박함
답변 제공: Amore 님, 2023년 6월 8일
Dear Arnie, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Hotel in the Black Hills. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,

10/10 - 훌륭해요

Laura

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was all very friendly. The breakfast area was clean and food was kept full during breakfast hours! Food was delicious! Mini golf and an arcade for the kids right on site. So great for our “Deadwood Day.” The pool and hot tub were clean and quiet for my kids swimming. We also ate food from the bar one evening. The pizza and nachos were very good! No complaints about this hotel from my family!
2023년 5월에 4박 숙박함
답변 제공: Adam 님, 2023년 6월 4일
Dear Laura, Thank you for taking the time to respond to our online survey. Your feedback is very important to us and we appreciate your kind words. We hope to see you again!

10/10 - 훌륭해요

Kathleena 님, Brighton

2023년 6월에 1박 숙박함
답변 제공: Amore 님, 2023년 6월 27일
Dear Kathleena, Thank you for taking the time to respond to our online survey. Your feedback is important to us!We hope to see you again soon!

10/10 - 훌륭해요

Terry

2023년 6월에 1박 숙박함
답변 제공: Adam 님, 2023년 6월 23일
Dear Terry, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Hotel in the Black Hills. We hope to see you again soon. Sincerely, Adam

10/10 - 훌륭해요

Amber

2023년 5월에 2박 숙박함
답변 제공: Amore 님, 2023년 6월 1일
Dear Amber, Thank you for taking the time to respond to our online survey. Your feedback is important to us and we are so happy to hear you enjoyed your stay with us.We hope to see you again soon!

4/10 - 별로예요

Jason

좋아요: 청결 상태, 객실의 편안함
Greatly disappointed
A very disappointing experience. Staff was absent or inattentive. Food was terrible and expensive. Casino?? On the premises consisted of a handful of antiquated slot machines. The whirlpool was turned to a cold setting, and we needed to request to be turned to a proper temperature. Over all we were treated as if they were doing us a favor rather than paying customers. We will not be staying there in the future, and make sure our friends and relatives are made aware of the shabby, frustrating experience at the Comfort in.
2023년 5월에 4박 숙박함
답변 제공: Amore 님, 2023년 5월 26일
Dear Jason, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Hotel in the Black Hills. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,

10/10 - 훌륭해요

Kirsten

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel with a decent continental breakfast outside of the business of Deadwood, but close enough to enjoy!
2023년 5월에 2박 숙박함
답변 제공: Amore 님, 2023년 5월 26일
Dear Kristen, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Hotel in the Black Hills. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

10/10 - 훌륭해요

Blake

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk is awesome with checking in, received a buy one get one free beer coupon to the bar at hotel, went and checked it out, cold and fast friendly service. Room was up to date, clean, good ac and smelled clean. Bathroom was clean, refreshing shower. Beds slept like being at home. Will be back here for all of our trips to the area.
2023년 5월에 1박 숙박함
답변 제공: Adam 님, 2023년 5월 23일
Dear Blake, Thank you for taking the time to respond to our online survey. Your feedback is important to us. We hope to see you again soon!