숙박 시설의 전망

마블 인 리조트 여행 후기

4.5 out of 5
마블 인 리조트
51 Dogwood Dr, Steady Brook, NL

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 553개 이용 후기 중 307개" "
평점 8 - 좋아요. 553개 이용 후기 중 190개" "
평점 6 - 괜찮아요. 553개 이용 후기 중 35개" "
평점 4 - 별로예요. 553개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 553개 이용 후기 중 10개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

JONG HYO 님, SEOUL

좋아요: 숙박 시설 상태 및 시설
대체로 좋았어요... 스키장 바로 아래 위치하기에 시즌이 아니어서 큰 뷰는 없지만... 조용하고 편안하게 머물 수 있었어요. 짧게 하룻밤 머뭄
2022년 7월에 1박 숙박함
답변 제공: Front Desk at the Marble Inn Resort 님, 2022년 8월 3일
Thank you for your review Jong Hyo!. We were happy to have you.

8/10 - 좋아요

Cameron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Heat/AC unit was abnormally loud. But the rest of the stay was as expected. Peaceful and extremely friendly place to stay.
2024년 2월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 2월 9일
Hello Cameron, Thank you for sharing your experience. We always work on improving things, so your feedback helps.

10/10 - 훌륭해요

Detlef

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 11월 11일
We are glad you enjoyed your stay Detlef! Thank you for your feedback.

8/10 - 좋아요

Nicole

연인과의 여행
좋아요: 청결 상태
Was disappointed that the restaurant was closed. We couldn’t use the pool or sauna. So was happy about that. We should have gotten a discount. We didn’t get use the resort!!
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 17일
Hello Nicole, Thank you for sharing your experience. We always work on improving things, so your feedback helps.

10/10 - 훌륭해요

Brad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The pool was amazing
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 14일
Thank you for your feedback , Brad. we will be happy to host you again in near future.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely gorgeous and stunning area.
2023년 9월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 9월 8일
Thank you for your feedback Daniel! We are pleased you had a nice stay.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk Diane was amazing lived up to the NFLD charm and friendliness that you hear about. Joe was exceptional as well and always smiling. So nice to go to to place where they learn your name and have a conversation with you. The continental breakfast at the Cove excellent!!
답변 제공: Front Desk 님, 2023년 9월 5일
Hello David. Thank you for the kind words. We are very please you enjoyed your stay - and had a good introduction to the province! We try our best to make our guest's stay a memorable experience. Hopefully we will see you again in the future.Kindly,

10/10 - 훌륭해요

Henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 2일
Thank you Kim, for the feedback, greatly appreciated! We will be happy to assist you in near future again.

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 3일
Thank you for your feedback Jesse! We are pleased you had a nice stay.

6/10 - 괜찮아요

Jacqueline

연인과의 여행
The service was not great , had to ask for clean towels , vending macjines not working properly , restauarant not great !
2023년 8월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 8월 22일
Thank you for your feedback, we always aim to improve. Kindly,

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 23일
Thank you John for your feedback! Hope to see you again.

2/10 - 너무 별로예요

Michael

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Although it is a lovely property there were no available amenities for us at resort. 1. On check-in we were given wrong directions to nearest community 2. We requested to rent paddle boards at 3 in the afternoon and were told they guide wasn't available till early evening and the guide would contact us. We were called 6:45 and initally told the guide was not available. A few minutes later we were called and told we could go at 7:30. At this point we felt it was too late. 3. We asked if we could use the Spa in the evening and were told yes. When we returned from supper we were told the nordic Spa wasnt available at that time but that they would call us. Finally at 8:45 in the evening we decided to go down to pool as we had no call regarding the Nordic SPA.The worker at the from desk informed us the pool was closed at 9pm but would permit us to go in for a few minutes. We went to area only to discover that no one was using the SPA or pool. Not sure why we were not permitted. 4. The dining room was closed so we had to travel to Cornerbrook for supper. 5. Normally we do fitness in the morning. We requested to use the gym prior to our 0730 departure (we were catching a ferry) only to be told that staff do not come in till 0730 so we could not get access to the fitness center. 6. Our stay included breakfast but since staff would not be in till 0730 we were told breakfast would not be available. 7. The air conditioner in the room did not work properly Lorraine.dougan63@gmail.
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 15일
Thank you for the feedback Michael. This matter was forwarded to our general manager.Kindly,

8/10 - 좋아요

Eugene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 1일
Thank you for your feedback! We greatly appreciate it.

6/10 - 괜찮아요

William

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Beautiful surroundings. Accommodations are dated and could use an upgrading. Very limited breakfast options. Water was brown and not drinkable but yet no alternative water source was provided.
2023년 7월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 7월 31일
Thank you very much William for you review. The yellow color to the water is the tannins from all the clay in Steady Brook. The water is drinkable but most people prefer to buy bottled water. We are sorry to hear that breakfast option was not good for you. We have taken your feedback on board, and we will address it accordingly. We hope you have a safe trip home.

8/10 - 좋아요

Adam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was clean and the staff were friendly
2023년 7월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 7월 29일
Thank you for the review.

8/10 - 좋아요

Matt

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay, clean and friendly staff. Was disappointed with the breakfast. Only toast and cereal, coffee was always empty.
2023년 7월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 7월 29일
Thank you for the review

10/10 - 훌륭해요

Cheng

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 22일
Thank you for your review, greatly appreciated! Hope to serve you again in the future.

4/10 - 별로예요

George

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were ok. The property was not maintained well. The pool area was dirty and was in need of maintenance. They wanted to charge an extra $20 to use the hot tub and you had to schedule a swim time. It seemed like they were trying to discourage you from using the pool area. There was nobody at the front desk in the morning and when you called the number they provided it went directly to voicemail. It was generally a disappointment.
2023년 7월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 7월 21일
Hello George. We encourage guests to book a swim time to make sure every guest gets at least one swim time a day in our busy season, which many guests seem to enjoy. Our pool and dry sauna are free of charge, the extra fee is for additional services. Our front desk hours are 7:30am which could be the reason why the phone went straight to voice mall - as after7:30 in the morning we have 2 lines where we can communicate with guests. We appreciate your feedback as it helps us grow and improve.

8/10 - 좋아요

Marcel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 22일
Dear Marcel, Thank you for your nice review. Glad to hear to enjoyed. we hope to see you again.

6/10 - 괜찮아요

Crystal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel but I wouldnt go as far to say it is a resort. When i booked online it gave me 2 options. I could either get 2 twin beds or 1 king bed. I selected king bed and that showed on my receipt. When i arrived they told me i had 2 twin beds, which was not what i requested. The man at reception went to check and came back and said the issue was resolved. When we got to our room it was 2 twin beds pushed together. The beds were SUPER comfy but it was not an error on my part....they shouldnt give options if they are not going to follow thru. For a resort i expected much better views than what we had. Too much brush and trees blocking views to mountain and out our window all we could see was a car shelter tent and nothing else. We also could hear water running upstairs somewhere all night. I had a great nights sleep but for the price it is not worth it.
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 20일
Thank you for your feedback Crystal. We apologize for the confusion on the room set-up. We try to make sure the name Split-King Suite describes the type of room you can except. We will keep improving our service.

4/10 - 별로예요

Saraha

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were turned away from the restaurant after our flight due to lack of staff. Pool during the day was too cold and the rooms in the main building need a balcony
2023년 7월에 4박 숙박함
답변 제공: Front Desk 님, 2023년 7월 20일
We are sorry to hear you had those issues. Thank you for your feedback as it helps us improve.

4/10 - 별로예요

eunhee

가족 여행
별로예요: 객실의 편안함
Water issue
Water condition is terrible. We couldn't take a shower because color of water. Couldn't use tap water cause the water color is brown... They must explain this to customers or refund for discomfort of not being use water.
2023년 7월에 2박 숙박함
답변 제공: Rahul 님, 2023년 7월 12일
Dear Guest, the water here appears yellow in color because of minerals we have in this particular area. The water is otherwise safe to consume and use.

10/10 - 훌륭해요

Cameron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pool and services are fantastic. The property even has some live chickens roaming!
2023년 7월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 7월 6일
Hi Cameron! Thank you again for your kind words and feedback. We are very pleased you enjoyed your stay. Hope to see you again in the future.Kindly.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 6월 22일
Thank you for your review, greatly appreciated!Hope to serve you again in the future.

8/10 - 좋아요

Hauna

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large spacious room. Easy check-in/check-out.
2023년 4월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 4월 17일
Thank you for visiting us, hope you come again.

10/10 - 훌륭해요

Colin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful place.
Great room and stay. Incredible dining experience. Well worth your time. A Plus.
2023년 3월에 2박 숙박함
답변 제공: Front Desk at the Marble Inn Resort 님, 2023년 3월 28일
Hello Colin, Thank you for your review. Happy to hear you enjoyed your stay Incredible dining experience, we look forward to seeing you again!

10/10 - 훌륭해요

Ashley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was absolutely beautiful. It was a walking distance to Marble Mountain ski resort. The hotel itself was clean, quiet, and the staff were helpful and friendly. There was also a pool with a thermal spa. I would definitely recommend booking an evening in the thermal spa. The pool is refreshing, the Labradorite mineral bath is so relaxing, and the saunas were absolutely perfect after a cold day of skiing. If you're looking for somewhere to stay that's close to Marble Mountain, and the Humber River, I would definitely recommend this place.
답변 제공: Joe 님, 2023년 3월 12일
We are grateful for you trusting us with your accommodation and vacation needs. We hope you can come again in the near future and experience more of our hospitality. We strive to make every stay as restful and enjoyable as possible.

8/10 - 좋아요

Shawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice spot close to marble mountain. Overall pretty clean and nice.
2022년 10월에 1박 숙박함
답변 제공: Front Desk at the Marble Inn Resort 님, 2022년 10월 23일
Dear Shawn, Thank you for your nice review. Glad to hear to enjoyed. we hope to see you again.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함
답변 제공: Front Desk at the Marble Inn Resort 님, 2022년 10월 9일
Thank you for visiting us, hope you come again

10/10 - 훌륭해요

Tim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stay during the off-season, it was nice and quiet. I thoroughly enjoyed a meal in the restaurant. The staff was super friendly. Definitely would stay again.
2022년 10월에 2박 숙박함
답변 제공: Front Desk at the Marble Inn Resort 님, 2022년 10월 8일
Thank you Tim. It was a pleasure having you stay!

10/10 - 훌륭해요

Debbie

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Jack

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Sadaf

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff and very clean and safe area. Very pleased with our stay
2022년 9월에 3박 숙박함
답변 제공: Front Desk at the Marble Inn Resort 님, 2022년 9월 25일
Hello Sadaf,Thank you for you review. We are happy to hear you enjoyed your stay, we look forward to welcoming you again.

10/10 - 훌륭해요

A J

2022년 9월에 1박 숙박함
답변 제공: Front Desk at the Marble Inn Resort 님, 2022년 9월 26일
Thank you for your review. We are happy to see you enjoyed your stay with us.

10/10 - 훌륭해요

Martin

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice! Will book again
2022년 9월에 2박 숙박함
답변 제공: Front Desk at the Marble Inn Resort 님, 2022년 9월 15일
Hello Martin,Thank you for your review. Happy to hear you enjoyed your stay, we look forward to seeing you again!

10/10 - 훌륭해요

Vickie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place clean & friendly service
2022년 9월에 3박 숙박함
답변 제공: Front Desk at the Marble Inn Resort 님, 2022년 9월 12일
Thank you for your review Vickie. We are happy to hear you enjoyed your stay.

8/10 - 좋아요

Eva

2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Faron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 9월에 2박 숙박함
답변 제공: Front Desk at the Marble Inn Resort 님, 2022년 9월 10일
Thank you for your feedback.

10/10 - 훌륭해요

hesam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing place to stay
2022년 9월에 1박 숙박함
답변 제공: Front Desk at the Marble Inn Resort 님, 2022년 9월 10일
Hi Hesam, thank you for the review. It was a pleasure having you stay with us, we look forward to your next visit. Take care

10/10 - 훌륭해요

Maciej

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay and explore Gros Morne
Great place to stay and explore Gros Morne. Had a 1 bedroom suite with fully equipped kitchen, it's spacious and comfy with a nice mountain view.
2022년 9월에 3박 숙박함
답변 제공: Front Desk at the Marble Inn Resort 님, 2022년 9월 7일
Hello Maciej. Thank you for taking your time to provide your feedback! We are very glad you enjoyed your stay. Kind regards,

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Lisa

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a grrat place to lay our heads but unsatisfied with having to go to the front desk continually to ask for the extra items we needed as I clearly stated there were 2 adults & 1 child, we were supplied enough bedding, towels, toiletries for even 1 person We had just travelled from a resort that had cleaning staff daily who happily replenished our items needed
2022년 8월에 3박 숙박함
답변 제공: Front Desk at the Marble Inn Resort 님, 2022년 9월 6일
Thank you for your review Lisa, we appreciate your feedback.

10/10 - 훌륭해요

Rick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place to stay. Would definitely stay at the Marble Inn again
2022년 9월에 2박 숙박함
답변 제공: Front Desk at the Marble Inn Resort 님, 2022년 9월 5일
Dear Rick,Thank you for taking the time to leave a review. We look forward to welcoming you again.

10/10 - 훌륭해요

Timothy 님, Nepean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful place to base our family for a week in western Newfoundland. The 10-year old condos look as though they were built yesterday. The restaurant is top quality. The manager/owner was always around and gave us lots of tips. Kayaking and swimming in the River was great, as was relaxing in the sauna and indoor salt pool. We enjoyed the nearby ziplining and mountain hikes. We twice went Northeast to Gros Morne National Park for superb hiking, and we also went west to Blow Me Down Provincial Park and Bottle Cove (the latter a hidden gem). Basing ourselves just east of Corner Brook was a great decision as it allowed so many options that were not too far from the ferry to/from Nova Scotia.
2022년 8월에 5박 숙박함
답변 제공: Front Desk at the Marble Inn Resort 님, 2022년 9월 4일
Hello Timothy!We are very pleased you were happy with your stay. Sounds like you had a great trip!Hopefully you visit us again next year.Kind regards!

8/10 - 좋아요

Jamie

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was great. I only have 2 small complaints. The pull out couch bed was very uncomfortable, and the toilet paper was single ply. It maybe more eco friendly or easier on the sewer, however it is way to flimsy and you end up using twice as much. Everything else was great!
2022년 8월에 4박 숙박함
답변 제공: Front Desk at the Marble Inn Resort 님, 2022년 8월 30일
We are glad you enjoyed your stay Jamie! Thank you for the feedback, we will take your comments into consideration.

8/10 - 좋아요

Sean

2022년 8월에 4박 숙박함

8/10 - 좋아요

Roxanne

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
There were a lot of amenities there but we couldn’t use any except a pool that wasn’t even filled. The towels in the room weren’t enough of all of us and they were like sand paper they were so rough
2022년 8월에 2박 숙박함
답변 제공: Front Desk at the Marble Inn Resort 님, 2022년 8월 30일
Roxanne, we are sorry you faced some issues with your stay. Thank you for your feedback.

10/10 - 훌륭해요

George

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The river lookout was fabulous. Loved watching the people floating down the river. Loved the deck on the room. The restaurant food was excellent. The two bedroom condo was very nice, bathrooms were updated and well appointed. It was a great experience.
2022년 8월에 4박 숙박함
답변 제공: Front Desk at the Marble Inn Resort 님, 2022년 8월 28일
We are happy to hear you enjoyed your stay! Thank you George.

6/10 - 괜찮아요

Sandra

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Nice but disappointing
Although beautiful and well-maintained, we had a few concerns. Knowing we had booked for 3 people (2 adults and 1 child) in a suite with a bed and a pull-out couch, I never would have guessed that we would be expected to make the pull-out bed ourselves. We also had to ask for another bath towel since only 2 were left in our room. Again, we booked 3 people... With the A/C in the bedroom and the door closed while sleeping, the outer area with the couch was stifling for my son. Opening the window was not an option with the highway noise. When we went for dinner, we were asked if we had a reservation. (When we registered, the girl at the desk merely told us when the restaurant opened.) After responding that we did not, the server/hostess said it would have been a good idea. We were in no position to drive as we had had a few drinks in our room. I believe that is the only reason she said she would find us something. On the way to our table, she told another employee not to accept anymore "walk-ins", like we were the plague. The restaurant was pretty empty at that point. The server/hostess never returned to ask about our meals, but she did for others. When finished, I had to go look for her for our bill because she never came back to our table. When we left, the restaurant was not even half full (reservation needed?). When we returned to our room, my husband made himself a pb&j sandwich because, " I have never left a restaurant hungry". Tiny portions, big prices and poor service.
2022년 8월에 1박 숙박함
답변 제공: Front Desk at the Marble Inn Resort 님, 2022년 8월 28일
Hello Sandra,Thank you for your feedback. This review will be addressed to our Manager.Regards

8/10 - 좋아요

Robert

2022년 8월에 1박 숙박함