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세이퍼트 사로바 프리미으 데라둔 여행 후기

5 out of 5
세이퍼트 사로바 프리미으 데라둔
Haridwar Bypass Road, Dehradun, Uttrakhand

이용 후기

6.6
평점 10 - 훌륭해요. 28개 이용 후기 중 4개" "
평점 8 - 좋아요. 28개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 28개 이용 후기 중 8개" "
평점 4 - 별로예요. 28개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 28개 이용 후기 중 4개" "

7.6/10

청결 상태

6.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

4.6/10

친환경

이용 후기

6/10 - 괜찮아요

Sahil

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함

8/10 - 좋아요

Barkha

2023년 4월에 8박 숙박함

4/10 - 별로예요

Neeshant

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Just about Okay
Lacks proper maintenance, though the room was good sized, neat and clean.. the room was good, but lots of other small problems. e.g. the phone handset had a loose wire that kept falling off every time u pickup the handset, the Washroom Sink leaked all water onto the floor, no hot water to shower at 9am...disappointing.
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Suresh Chandra 님, Bangalore

2022년 10월에 1박 숙박함

4/10 - 별로예요

anish

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Poor service
Very poor attitude of the manager. Always trying to sell buffet food service. Very poor quality taste of food. Restaurant had only 3 stewart for service. All food was always cold. Starter thrown in my plate as if we are animals.
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Milan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
OK stay
Over all rooms were quite big but the hotel should not rate it as a 5 star hotel as they have a long way to go. One of the lift was under renovation and in the other lift the button was not working. The room phone was missing some portion to show the buttons and the bathroom drain back flowed if the shower was turned to maximum.
2022년 4월에 3박 숙박함

4/10 - 별로예요

Rajeev

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
(Pros) Property is good for staying in Dehradun area. Good dining options. Clean and comfortable stay. (Cons) Very poor customer service experience for International Travelers. We waited almost an hour for check-in. Front desk staff wasn't very proactive and waiting for manager to get all paper work in line before check-in. Manager took a lot of time to arrive at the front desk. Once Manager there, it didn't take a long time to resolve ale to and finally able to check-in. No other complaints other than bad check-in experience.
2021년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Our room Ac was not cooling in the night. I had to call twice and was attended only a few hrs before checkout.
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2021년 3월에 1박 숙박함

6/10 - 괜찮아요

GAURAV

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2020년 10월에 1박 숙박함

10/10 - 훌륭해요

SOUTHALL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

2/10 - 너무 별로예요

Vishwadeep

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Be truthful about ur exact distance from Mussoorie
Booking this hotel was a mistake for our intended trip to Mussoorie - we were mislead by the property location being shown as 16km from there. In reality it is as far as 40km. We had booked two rooms with two adults in each. The check-in was bad - only person who spent time on the phone whilst we waited. There was no warmth in the reception or check-in process. We were given only one key per room rather than two per room as is generally the case. The room itself was ok. We ordered beer in the room - we were told the hotel did not have any alcohol. Later on through another interaction we came to know they had whisky - we order 90ml. Whilst we were waiting we got a call that they can’t serve as the hotel only had 150ml left so may not be able to take second order. Finally with persuasion we were served 90ml. The room only had one towel and one glass for two guests in one of the rooms. Dinner was incredibly bad - too salty and of course we tasted the worst daal possible. Breakfast was equally unimpressive. The digital clock at reception was not set to proper time. Service was poor - no smile, no personal touch as if demotivated staff. Good building, clean rooms with reasonable decor but being wasted - as how will this kind of experience bring people back or offer positive word of mouth.
2019년 5월에 1박 숙박함
답변 제공: Vikas Raina 님, 2019년 6월 17일
Dear Mr. Vishwadeep, Warm greetings from all the team at Seyfert Sarovar Premiere. On behalf of the management of Seyfert Sarovar Premiere, I would like to thank you for staying with us. At Seyfert Sarovar Premiere we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay. As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Seyfert Sarovar Premiere. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was amazing ! But there are some flaws
2019년 3월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property moved us to another location as they had no rooms for us Did not communicate anything prior Was told about the change at the last minute at the property
2019년 2월에 2박 숙박함
답변 제공: Seyfert Sarovar Premiere Dehradun 님, 2019년 5월 3일
Dear Valued Guest, Greetings From Seyfert Sarovar Premiere Dehradun! We regret for the inconvenience caused to you. Warm Regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The is very modern and spacious and clean. The food menu is limit and mostly caters for international guests. The only downside is that it is isolated to any activity such as shopping etc so cannot step outside for anything. The main town is 10kl!
2019년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good and clean hotel
good and clean hotel, food quality and taste good during dinner, breakfast can be improved.
2019년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good stay
Very good stay for 2 nights. Only disadvantage is located outside Dehradun city and nothing around. You need to go ISBT junction which is around 10 min. drive from hotel to find out restaurants. If you don't have your vehicle then you have to take public transport.
2018년 10월에 2박 숙박함

8/10 - 좋아요

Rajesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just solves the purpose
Was value for money
2018년 10월에 2박 숙박함
답변 제공: Sanjeev Pradhan 님, 2018년 11월 2일
Dear Mr Rajesh, Thank you for posting your review of Seyfert Sarovar Portico, Dehradun. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely, Sanjeev Pradhan Front Office Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
A plank in the washroom was broken, fell on my right feet and broke my thumb bone
2018년 10월에 1박 숙박함
답변 제공: Sanjeev Pradhan 님, 2018년 10월 25일
Dear Valued Guest, I am personally dismayed to know of the service which affected your pleasant stay at Seyfert Sarovar Portico, Dehradun. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at Seyfert Sarovar Portico, Dehradun. Yours sincerely, Sanjeev Pradhan Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and helpfull staff Good ambience and spacious rooms
2018년 6월에 3박 숙박함
답변 제공: Sanjeev Pradhan 님, 2018년 6월 19일
Dear Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Sanjeev Pradhan Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay safety
2018년 2월에 1박 숙박함
답변 제공: Sanjeev Pradhan 님, 2018년 4월 22일
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable.Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Sanjeev Pradhan Front Office Manager

8/10 - 좋아요

Ravindra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pros: 1. Room lighting was great. Especially the room. Very creative. Big room. New. 2. Toiletries are pretty good. All Biotique products. However toothpaste, brush etc. is not provided. 3. Breakfast spread is very good. You can order also what you want. 4. Normally hotels have slow Wi-Fi. Their Wi-Fi was pretty fast. Cons: 1. Mirror on the bathroom door. It should have been on the wardrobe. 2. Breakfast too expensive. Rs. 600 ($10) per person. Even with the room package it comes to the same cost. 3. It's very far from the city center.
2018년 2월에 2박 숙박함
답변 제공: Sanjeev Pradhan 님, 2018년 4월 22일
Dear Mr Ravindra, Thank you for your positive comments. We are glad that the team made your stay comfortable.Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Sanjeev Pradhan Front Office Manager

8/10 - 좋아요

Rattan 님, delhi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant hotel. Amazing food.
It's a great hotel. The breakfast and the food in general is delicious. Problems - swimming pool under construction. - location is a problem if you do not have your own vehicle. It is about 5km from the main Dehradun city centre. Other than that a brilliant place to stay. Would definitely recommend.
2017년 8월에 2박 숙박함

6/10 - 괜찮아요

Vijay

좋아요: 직원 및 서비스, 객실의 편안함
2017년 7월에 2박 숙박함

8/10 - 좋아요

Manoj 님, Dubai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to relax, nothing interesting around
We stayed as a family in this hotel for 4 nights, our stay was pleasant. The staff very helpful especially at front desk. There was some issue with the AC in our room, but since they could not fix it, they gave us a free upgrade. Food is awesome in this place. Location wise not good as there are not much shops around and the neighborhood is not that good. There is a Buddhist monastery nearby, which is worth visiting

6/10 - 괜찮아요

Sumit

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Be sure of location
This is a newly built hotel.Location is remote and away from city and necessities also.Loads of power cuts room cooling is not that great and is nt that comfortable.Hotel staff is supportive but fooding is very costly and u don't have much dining options outside hotel perimeter also.