2/10 - 너무 별로예요
Kristyn
아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
2024년 4월 15일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don’t take any service animal with you. This location does not seem to know the ADA laws and what they can and can not ask the owner of a service animal. My disability is not your business!!! Your website states Service animals welcome at no charge. If you take your service animal with you make sure to have a paper copy of the certificate (even though they aren’t technically allowed to ask) but a digital copy from the US Service Animal company is not “allowed”. If you aren’t going to follow by the laws and the statements on your websites you might want to adjust and learn them. Due to the staff and management now knowing the laws this led to the police getting involved. This can be a lawsuit so I would recommend training your staff and management on the laws of the ADA. I would also recommend training your staff in the ways of taking care of a customer without an attitude!!!
Kristyn
2024년 4월에 2박 숙박함