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Reviews of Hotel Aman International at New Delhi Station

3 out of 5
Hotel Aman International at New Delhi Station
4555-56, Main Bazaar, Paharganj, New Delhi, Delhi N.C.R

Reviews

5.8
Rating 10 - Excellent. 5 out of 38 reviews" "
Rating 8 - Good. 5 out of 38 reviews" "
Rating 6 - Okay. 15 out of 38 reviews" "
Rating 4 - Poor. 7 out of 38 reviews" "
Rating 2 - Terrible. 6 out of 38 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

John, Canada

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
your living in the center of all the action which is cool but very noisy after a while.
Stayed 1 night in Oct 2019
Response from Manager on Jan 22, 2020
Dear Valued Guest, Greetings from Hotel WOW Indore! Thank you for sharing your valuable feedback with us. We look forward to host you again and shall ensure that all your visits are completed with fond WOW memories. Warm Regards

4/10 Poor

NARPAL SINGH

not reccomand to stay here
room is too small not as shown on picture the place where the hotel is located is in the area is not a good area as it is not a safe area for family or anyone but only advantage it is close to the train station and does not have hot water in the shower and shower too small to even sit in .the hallway where room is there is no light to see where we are going
Stayed 1 night in Sep 2018
Response from Manager on Jan 22, 2020
Dear Guest, We would like to thank you for taking out the time and sharing your review with us. Our excellent hospitality has always garnered positive feedback from our guests; however, the lapse in services this time is deeply regretted. We would like to assure you that the hotel neither indulges nor supports any suspect activities within the premises. Your feedback has been noted and shared with the team so that it can be looked into and any rectifications required can be implemented at the earliest. Best Regards

10/10 Excellent

Ali , Kenya

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and comfortable Hotel
Excellent service, Enjoyed during my stay at this facility.
Stayed 16 nights in Mar 2018
Response from Manager on Jan 22, 2020
Dear Valued Guest, Greetings from Hotel WOW Indore! Thank you for sharing your valuable feedback with us. We are glad to know that you had an awesome experience with us. Truly, it is a pleasure to serve you as per your expectations. We look forward to host you again with such experiences and shall ensure that all your visits are completed with fond WOW memories. Warm Regards

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

4/10 Poor

AK, San Francisco

Disliked: Property conditions & facilities, room comfort
Dirty stinky towels and crampy room size.
There were no towels at the hotel. When asked for it, was provided with dirty and stinky towels. Room size was much smaller than description on Expedia. Booked executive room, but was given standard room. Will never stay there or recommend anyone to stay there.
Stayed 2 nights in Sep 2017
Response from Manager on Jan 22, 2020
Dear Guest, We would like to thank you for taking out the time and sharing your review with us. Our excellent hospitality has always garnered positive feedback from our guests; however, the lapse in services this time is deeply regretted. We would like to assure you that the hotel neither indulges nor supports any suspect activities within the premises. Your feedback has been noted and shared with the team so that it can be looked into and any rectifications required can be implemented at the earliest. Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, easy stay, nice staff, room didn't have any window.
Stayed 2 nights in Jul 2017
Response from Manager on Jan 22, 2020
Dear Guest, We would like to thank you for taking out the time and sharing your review with us. Our excellent hospitality has always garnered positive feedback from our guests; however, the lapse in services this time is deeply regretted. We would like to assure you that the hotel neither indulges nor supports any suspect activities within the premises. Your feedback has been noted and shared with the team so that it can be looked into and any rectifications required can be implemented at the earliest. Best Regards

2/10 Terrible

Sumit

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

scientist

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recent stay
The hotel is located in a very crowded and noisy street. The noise levels were very high even late in the night. The furniture in the room is old and door locks need replacement. We never got hot water. The rooftop restaurant is ok. However, food is not healthy with very limited choices. Overall, not a good hotel.
Response from Manager on Jan 22, 2020
Dear Guest, We would like to thank you for taking out the time and sharing your review with us. Our excellent hospitality has always garnered positive feedback from our guests; however, the lapse in services this time is deeply regretted. We would like to assure you that the hotel neither indulges nor supports any suspect activities within the premises. Your feedback has been noted and shared with the team so that it can be looked into and any rectifications required can be implemented at the earliest. Best Regards

6/10 Okay

Moody, Vancouver, Canada

Liked: Room comfort
Centrally Located Hotel - Delhi Railway Station
Enjoyed our stay here because of the location of the hotel in the market and near the metro to the airport and railway station. The place is relatively safe for men and couples, I would not recommend it for solo ladies travelers. The check in staff was initially rude as they seemed to profile us before we checked in, then realized that we actually had a reservation and were nice. The porter was rather unprofessional, did not seem to understand the concept of personal space and seemed to linger much longer in our room even when we said clearly that we needed to get some rest and would contact him in case we had questions. The hotel has no down elevator, so you will need to carry your luggage downstairs when checking out, can be cumbersome depending on the # of floors.
Response from General Manager on Jan 18, 2017
Thank you for your taking the time to provide your kind feedback. We apologize that you feeling bad and not happy with our staff services. We have taken steps to learn from your feedback. I do hope you will come and visit us again to experience our services at their best. We look forward to welcoming you back again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't do it!
This horrible excuse for a "hotel" has taken the mantle as the worst place I have ever stayed in. My travel agent recommended it and I suspect she did so accidently because surely no self-respecting travel professional would subject anyone to this disgusting place. Expedia should really take it off its listing. It's only redeeming quality is that the Wi-Fi was great - probably because I was the only guest staying there and therefore using it.
Response from General Manager on Jan 18, 2017
Thank you for your feedback. We are very sorry to read that your stay at our hotel didn´t completely fulfilled your expectations and we want to apologize for the inconvenience.. We have taken steps to learn from your feedback. I do hope you will come and visit us again to experience our services at their best. We look forward to welcoming you back again.

2/10 Terrible

Andre, Belgium

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at this hotel!
Location of the hotel is very bad, during night streets are desert and seems to be quite dangerous. Also very noisy during the night with dogs barking, cars honking and people talking very loud on the streets. On the floor of my room there was a person sleeping in the corridor on a sleeping bag. Rooms was quite dirty with some small insects walking around the floor. Bed sheet also does not look to be pretty cleaned and also there were some holes on it. Towels that were supposed to be white were quite yellow. Bath was quite dirty as well with the same similar insects walking around. On the sink there some camphor balls spread around, that I don't exactly for what. Soup and shampoo provided by the hotel had a very bad smell. Also important to mentioned that on the bathroom there is no separation from the shower and the rest of the bathroom. In a summary, would not suggest to stay on this hotel.

6/10 Okay

RISHI, Kolkata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Delhi Airport
we were 3 friends & booked the suite but there was no key to the room. also the breakfast didn't had much options. staff was friendly. hotel was close to airport.

8/10 Good

Erwin, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Main Bazar Road
The hotel is located along Main Bazar Road which is really busy during day time due to a lot of stores along the street. Luckily, the hotel gota huge sign board so I didn't have a hard time finding it. The reception area is clean and nice. The hotel personnel are friendly and very accommodating. The room is clean though it was a bit small. Got cable tv (english channels available) and free wifi. kitchen is open 24hrs which is a plus. you can order food anytime and i find the food okay. I wasn't able to dine at the rooftop restaurant as it was being renovated. it was pretty close to the metro and NDLS. you have to cross the overpass over NDLS to reach the metro. tuktuks are also available at the end of the street. beware of "New Delhi Traffic". Overall, i enjoyed my experience. I will consider this hotel again when i return in Delhi.

6/10 Okay

Verified traveler

Liked: Staff & service

4/10 Poor

Rohit, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, fast wifi. Good for backpackers.
good location, inside a busy market close to the main train station. wifi was fast. But the hotel needs to improve on the basic amenities they provide For Ex: had to ask for soap and toilet paper. Very basic rooms fit for the money paid.

6/10 Okay

Daniel, Widnes

Liked: Cleanliness, property conditions & facilities
Basic, clean, ideal
Basic but clean rooms in the heart of the Main Bazar. Currency exchange, taxi and tour/trip booking all available at reception. With it being located in the Main Bazar it is very noisy all hours of the day and night. Short taxi or tuk tuk ride to main sights in Delhi. 2-3 days is more than plenty.

6/10 Okay

Somprakas

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Tia, USA

Liked: Cleanliness, room comfort
I had mix feelings about this. Keep your eyes open
Upon arriving the lobby was filled with men who leered and were not immediately accommodating. The front desk staff was in the middle of eating lunch (which is fine) but unprofessional as they handled our money and passport between licking their fingers and half listening as they watched TV. However, we had a lovely young man show us to our room who was a very nice man throughout our stay. Other frustrating includes the vague information on the “Free breakfast.” Please note drinks ARE NOT included. IN addition, keep track of what you spend because we were charged extra for items we did not request but the staff felt inclined to bring us. Luckily, I had all our meals tracked and written down. Be wary when requesting a taxi. We had a ride arranged for us to the airport and a man in a very broken down (the inside was held together by duct tape) van picked us up. I saw the money extra between the hotel staff and driver but the man claimed we had to pay an airport fee once we arrived. ONE, he dropped us off and did not park, TWO this was an old ticket. But he insisted we pay and would not leave us alone until we did so. Plus, he picked up his “brother” in the middle of taking us to the airport. Therefore, two men arguing with two females in an enclosed space was not ideal. My friend and I are very experienced travelers so we handled things. But my advice is to be careful and keep an eye out on everyone and everything.
Response from General Manager on Jan 18, 2017
Thank you for your lovely feedback. I am delighted to hear that you had a memorable stay. Guest experience is our highest priority and it is always gratifying to receive such valuable comments. We truly value the opinions of our customers and we apologize that we did not meet your expectations.” We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Verified traveler

small hotel big name
The location of hotel is near the entrance of main bazzar road, which is a crowded place full of food stalls, shops, hotels and restaurants. The place is full of foreign travelers and of course touts. So if you're backpackers, then this is the right place. It's close to New Delhi metro and railway and another metro station on the west. The room is ok. Hot water, soap &shampoo (better bring your own 'coz the one they provide really suck). Many towels (with stains cannot be washed off, I guess), 2-person bed, a TV (many channels), a small refrigerator and AC. I spent most of my day outside traveling so I only need shower and a bed actually. For me it's quiet enough to sleep. The roof top cafe sucks. The day I had my breakfast there was only me. And it's very hot 'coz there's no shading.
Response from General Manager on Jan 18, 2017
It is a pleasure to read that you enjoyed your recent experience with us. I am glad that my team could make your stay comfortable. It was a pleasure to have you as our guests and I hope you will give us more chances to be of service to you in the near future. We look forward to welcoming you soon again.

10/10 Excellent

traveler, Shanghai

Liked: Staff & service, property conditions & facilities, room comfort
great value for money in a convenient location
close to railway station and in the busy Main Bazar Rd, but still not overly noisy with Windows facing to the road.

8/10 Good

William, Atlanta, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel one block from the train station. Check out the roof top restaurant for dinner. Located in the middle of the bazzar!

2/10 Terrible

Tajendra, Punjab

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Room size is not actual as appear in web site. Only one bad space available in room. Ac not working room service too bad. Over all is to bad experience for me in future in think twice for booking any room through web site.

10/10 Excellent

akshat shukla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lee

Liked: Property conditions & facilities, room comfort

6/10 Okay

JAESUK

Stayed 4 nights in Jan 2020
Response from Aman International on Mar 18, 2021
Dear Guest, Thanks for your stay with us and sharing your valuable feedback. We look forward to host you again. Warm Regards, Aman International

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
予約をしていったのにも関わらず、予約がないと言われ、確認に手間がかかりました。ホテルの両替のレートも良くないし、シャワーも冷水。値段相応かなぁと。
Stayed 1 night in Nov 2018
Response from Manager on Jan 22, 2020
Dear Guest, We would like to thank you for taking out the time and sharing your review with us. Our excellent hospitality has always garnered positive feedback from our guests; however, the lapse in services this time is deeply regretted. We would like to assure you that the hotel neither indulges nor supports any suspect activities within the premises. Your feedback has been noted and shared with the team so that it can be looked into and any rectifications required can be implemented at the earliest. Best Regards

2/10 Terrible

Avetik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Aman International on Mar 18, 2021
Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Regards, Aman International

8/10 Good

Oswald, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ニューデリー駅に近いきれいなホテル。喧騒の中でも安心して過ごせる。
Stayed 1 night in Aug 2018
Response from Manager on Jan 22, 2020
Dear Valued Guest, Greetings from Hotel WOW Indore! Thank you for sharing your valuable feedback with us. We are glad to know that you had an awesome experience with us. Truly, it is a pleasure to serve you as per your expectations. We look forward to host you again with such experiences and shall ensure that all your visits are completed with fond WOW memories. Warm Regards

4/10 Poor

Simen

Disliked: Property conditions & facilities, room comfort
Don't use the travel desk
We spent to nights here. Small room without windows, but ok since we were out sightseeing all day. Pretty close to Connaught Place. We booked a bus ticket to Agra from the travel desk at the hotel, we specified only transportation to Agra, no guide and no return ticket. We paid 750 rupees each for a ticket on a tour guide tour with Indians. The bus spent three hours picking up passengers before we even left Delhi. Terrible seats and loud music on the bus contributed to a terrible 6 hour bus ride that should have taken 3. None of this was disclosed when we bought the ticket.
Response from Manager on Jan 22, 2020
Dear Guest, We would like to thank you for taking out the time and sharing your review with us. Our excellent hospitality has always garnered positive feedback from our guests; however, the lapse in services this time is deeply regretted. We would like to assure you that the hotel neither indulges nor supports any suspect activities within the premises. Your feedback has been noted and shared with the team so that it can be looked into and any rectifications required can be implemented at the earliest. Best Regards

10/10 Excellent

Shinsuke

Liked: Cleanliness, property conditions & facilities, room comfort
周辺地域で比べるとコスパがよい
コスパが高い。 商店街にある。
Response from Manager on Jan 22, 2020
Dear Valued Guest, Greetings from Hotel WOW Indore! Thank you for sharing your valuable feedback with us. We are glad to know that you had an awesome experience with us. Truly, it is a pleasure to serve you as per your expectations. We look forward to host you again with such experiences and shall ensure that all your visits are completed with fond WOW memories. Warm Regards

8/10 Good

Shinsuke

Liked: Cleanliness, property conditions & facilities
メインバザールの中のホテル
ニューデリーの中ではコスパがよい。窓無しの部屋は圧迫感あるが寝るだけなら。 目の前がメインバザールです。駅も5分程。

6/10 Okay

neeltje, 's-Hertogenbosch

Liked: Staff & service
Disliked: Cleanliness, room comfort
echt India,s straattafreel (met geluid en geur)
Ligt midden in een levendige winkelstraat.

6/10 Okay

Verified traveler

アクセスが非常に良い
初めてのデリー観光で利用しました。 メイン・バザールをまっすぐ歩いていくと左手にあります。看板も大きく、駅からの距離も歩いて５分程度ですので、迷いようがありません。駅前の混沌さえ乗り切ればたどり着けますので、初めてのデリーの方にはおすすめではないかと思います。 設備も普通でした。お湯だけは内線でお願いしないと出てきませんが、それでも出ます。 屋上のレストランもまぁまぁでした。

6/10 Okay

Verified traveler

Disliked: Cleanliness
Good location
polite service from staff, while also providing a good tourist information, but the cleanliness needs to be improved, two days without attendant update bedsheets or garbage.

4/10 Poor

Nibardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Ok, men kanske inte så mycket mer
Vi kom från flygplatsen mitt i natten. Området såg obehagligt ut och den nyväckta personalen inte speciellt trevlig. Dagtid var det dock något helt annat. Området kändes spännande och levande och personalen trevligare. Rummet trångt men funktionellt. Kallt i rummet var det dock i slutet av december.

6/10 Okay

travel男, Japan

Disliked: Cleanliness, property conditions & facilities, room comfort
ロケーションはgood
ホテルは寝るだけだったので安い所をメインバザールにとりました。 ロケーション、ニューデリー駅からは近いので良かったですが、疲れて帰ってきて、バスタオルやルームクリーンがされていないと疲れがましてしまいました。 温かいシャワーも言わないとでないみたいで毎回言うのが面倒です
Response from General Manager on Jan 18, 2017
あなたのレビューを投稿する貴重な時間を取っていただきありがとうございます。私は心からお詫び申し上げます。あなたは私たちのホテルで楽しい滞在をしていることを嬉しく思います。安心してお過ごしください、私たちのおもてなしはより良いと私たちはあなたと他のゲストのフィードバックから学ぶための措置をとっている。あなたが来て私たちのサービスを経験するために私たちをもう一度訪ねてくれることを願っています。スタッフ全員と私どもの貴重なお客様でありがとうございます。

6/10 Okay

françoise, feance

Liked: Cleanliness
Wi fi impec au 1er étage, wi fi OK 1st floor but 2nd and 3rd is not working well.