패밀리룸 | 고급 침구, 필로우탑 침대, 객실 내 금고, 책상

호텔 쉘턴 여행 후기

3 out of 5
호텔 쉘턴
5043, Main Bazar, Paharganj, New Delhi, Delhi N.C.R

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 159개 이용 후기 중 52개" "
평점 8 - 좋아요. 159개 이용 후기 중 37개" "
평점 6 - 괜찮아요. 159개 이용 후기 중 39개" "
평점 4 - 별로예요. 159개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 159개 이용 후기 중 15개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

4.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

6/10 - 괜찮아요

paul

별로예요: 직원 및 서비스, 객실의 편안함
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Joffrey

2023년 8월에 2박 숙박함

8/10 - 좋아요

Joffrey

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

yulenia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todos son muy atentos y siempre están dispuestos a ayudar
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

yulenia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El personal del hotel siempre estaba dispuesto ayudarte son muy atentos en general todos
2023년 3월에 8박 숙박함

10/10 - 훌륭해요

Phaneendra

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Receiving guests in a good manner
2023년 2월에 3박 숙박함

2/10 - 너무 별로예요

VARSHA

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room cleaning only when asked. Cokroches take charge when you get out the room. No regular water supply in toilet. No inhouse food facility but still offer food while booking online. If food include in package they order from outside and charges are almost double. Don't invite you for the food but never forget to charge for it.
2023년 2월에 3박 숙박함

2/10 - 너무 별로예요

Ashok

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No doubt room condition was as per picture, but wash room was pathetic, washbasin tap was loose, floor slope and drain was bad and remains always wet after shower, towel were old and yellowish white in color, with dirty humid smell, toilet paper was given only on demand, shower does not has hot water provision, you have to use bucket and mug. Food quality and serving in the room was totally non professional. overall not a good return of money.
2023년 2월에 1박 숙박함

4/10 - 별로예요

Elias

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Never got a room in Shelton. Moved by staff.
When we arrived at the hotel the did not have a room for us. They were already at max capacity. It was late at night and we had first worked the whole day and then traveled for 6h to get to Delhi. The staff was helpful in that they offered me a room in what they called a related hotel. The first place we came to, I just refused to stay. They then offered me a different room in a third hotel. It was newly renovated but very small. It was by then so late and we were too tired to make anymore fuss. So we accepted the room with a significant discount. We then had also ask them to change the sheets as they were not clean and had not been changed. So all in all we spent almost 2 hours to finally be able to settle down for the night.
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2020년 2월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beware! There was a hair in the bed with dirty sheets. Checked in then immediately checked out. They refused to refund.
2020년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
very good service poor conditions
The hotel staff are very kind and nice and try hard to help. Located in a very noisy area, maintained at a very low level, basic conditions and even less.
2020년 2월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
bad bathroom, not clean, unfriendly staff. No hair drier, no soap.
2020년 2월에 1박 숙박함

2/10 - 너무 별로예요

HotelShelton 님, Delhi, India

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although the website and a photo at the entrance show a nice rooftop terrace, this closed years ago. There is no restaurant! The windows are drafty so that the smoke from the street fills the room. There were cockroaches in the bathroom almost every morning. The whole place is filthy and needs a thorough cleaning from top to bottom. The hotel is located in the Delhi slums.
2019년 12월에 5박 숙박함
답변 제공: Best regards Team Hotel Shelton 님, 2020년 1월 7일
Dear Guest, We thank you for sparing your valuable time to post a review about your stay with us. Please accept our sincere apology for the unpleasant experience. We have taken this up on priority with our concerned department and would like to assure you that all necessary steps are in place to avoid such instances in future. Kindly give us another opportunity to showcase our improvements. It is always encouraging to learn that our efforts are being noted by those whom we count the most.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was right at the noisy place, filthy road and not maintained bathroom.
2019년 12월에 2박 숙박함
답변 제공: Best Regards Team Hotel Shelton. 님, 2019년 12월 27일
Dear Guest, We thank you for sparing your valuable time to post a review about your stay with us. Please accept our sincere apology for the inconvenience caused during stay. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedure and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and services at all times. Best Regards Team Hotel Shelton.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing to write there are better hotels at this price in better area
2019년 10월에 2박 숙박함
답변 제공: abhishek 님, 2019년 10월 23일
Dear Guest At the outset please accept my sincere apologies for the unintended inconvenience caused during your recent stay. We all strive to live up to our guests expectations. Your feedback is well noted by us and we are already working hard to iron out any imperfections. Kindly give us another opportunity to showcase our improvements. We all look forward to welcoming you back soon again.

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 3월에 10박 숙박함
답변 제공: Sachin Pandey 님, 2019년 5월 2일
Dear Guest At the outset please accept my sincere apologies for the unintended inconvenience caused during your recent stay. We all strive to live up to our guests expectations. Your feedback is well noted by us and we are already working hard to iron out any imperfections. Kindly give us another opportunity to showcase our improvements. We all look forward to welcoming you back soon again.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
Location in main bazaar which means terrible noise till 4 am Hotel is poorly maintained
2018년 12월에 3박 숙박함
답변 제공: Shweta Joshi 님, 2018년 12월 14일
Dear Guest, We are extremely disheartened to know that you faced inconvenience, but as per our record we have not got intimation regarding any issues during your stay from your side, kindly be assured entire team is at our esteemed guest's service, and all raised concerns by guest taken on priority by our concern team, We wish to have you soon with us. Best Regards

6/10 - 괜찮아요

Chen

별로예요: 숙박 시설 상태 및 시설
2018년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2018년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
2018년 5월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
Decent hotel in the centre of Main Bazar
Hotel Shelton is a price-worthy alternative for travelers who wants to combine good location at the Main Bazaar with a decent quality (compared to other alternatives in Paharganj, that is). Service and reception was so-so - be prepared to ask for additional bathroom supplies. The cleanliness met our expectations and the rooms were quite spacious. As for probably all hotels at Main Bazar you should be prepared for very noisy surroundings 24/7, so don't forget to bring your earplugs for the night. The rooftop cafe and restaurant was surprisingly good with friendly staff, nice food and a great view of the nearby market square. Wifi is free but very unreliable. For people who are interested in traveling services, the hotel also has a convenient cooperation with a fairly good agency.

10/10 - 훌륭해요

Ivan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Indian three star Hotel at Main bazar street
I recommend this hotel to budget travelers. Big enough, clean enough, well situated - adventurous:) , rooftop terrace, reliable free WiFi.

8/10 - 좋아요

LING AN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
以便宜的價格來說整潔度可以,住兩晚無預警整棟停電兩次,但一下電就來了, 鄰近捷運站,可在市區逛晚一點再回來,路邊有小吃和可逛的店家,看似位於市場內 住宿時遇見日本客,西方遊客, 沒有吹風機和拖鞋, 訂房時訂早餐比現場加點划算,早餐在頂樓吃,露天的,
2018년 2월에 2박 숙박함

8/10 - 좋아요

KAI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
一般般
距离火车站很近的老街区上,位置很好。酒店设施总体还可以,但是房间隔音太差,性价比一般

8/10 - 좋아요

Dominique

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Confortable, mais odeur de cigarette dans la chambre. Quartier un peu bruyant. Très bon restaurant. Beaucoup de services dont une très bonne agence de voyage sur place.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
The hotel is off of a busy street so it is very noisy. Bring ear plugs and get a room that doesn't have a window. This is a budget hotel, so you can't expect a lot. The bathrooms do not have a separate area for the shower, so some slippers. Service was great and they found a quieter room for me.

2/10 - 너무 별로예요

Rani 님, Cooroy, Australia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Noisy hotel. Rude staff
Wanted to leave and they charged us tax for 4 nights. Don't stay here!
2018년 2월에 4박 숙박함

6/10 - 괜찮아요

Juliano

좋아요: 객실의 편안함
별로예요: 청결 상태
Pahaganj nao!
O hotel é 3 estrelas em padrão indiano. Para o Brasil seria um hotel de rodoviária. Não fiquem nesse bairro. conaught place oferece melhor estrutura (ou só estrutura rs).
2017년 12월에 8박 숙박함

10/10 - 훌륭해요

Rhuan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 2박 숙박함

8/10 - 좋아요

Mrinal 님, Ahmedabad

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
hotel in in main bazar , one needs to ask 3 people
i was here for a business trip, food price is above average. all went well. Except that they do not have a business center to access mail and print out.
2017년 12월에 1박 숙박함
답변 제공: Shweta Joshi 님, 2017년 12월 12일
Dear Guest, We thank you for sparing your valuable time to post a review about your stay with us. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times Best Regards Shweta Joshi

6/10 - 괜찮아요

Hong Chang

2017년 10월에 2박 숙박함

8/10 - 좋아요

Praim 님, Trinidad and Tobago

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean comfortable hotel with a very helpful and courteous staff.
2017년 11월에 1박 숙박함
답변 제공: Shweta Joshi 님, 2017년 12월 5일
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Best Regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Busy area, acceptable hotel
In the main bazaar area. Quite lively (noisy) even after dark. Not recommendable for shallow sleepers. No bed making during the entire stay (but that seems normal for this class of hotel in India). The pictures on the website are somewhat misleading. Don't expect a comfortable room from the European/American standard. But the staff were quite friendly and reliable. Not a bad option for budget travelers. Needless to say, this hotel has nothing to do with Sharaton Hotel.
2017년 10월에 4박 숙박함
답변 제공: Shweta Joshi 님, 2017년 12월 7일
Dear Guest, Dear Guest, We are extremely disheartened to know that you faced inconvenience, but as per our record we have not got intimation regarding any issues during your stay from your side, kindly be assured entire team is at our esteemed guest's service, and all raised concerns by guest taken on priority by our concern team, We wish to have you soon with us. Best Regards

6/10 - 괜찮아요

Claris

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
No me gustó nada, huele mal y está muy descuidado
El hotel no está en una zona bonita ni segura, además sus instalaciones son buenas y descuidadas. El olor a cañería es muy fuerte y desagradable. Lo único rescatable es el servicio en el restaurante
2017년 8월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very nice hotel by the main bazaar for back packer
I can't say this hotel left nothing to be desired, but there are not particularly bad things and I want everyone especially back packers to suggest this hotel. At least wifi was good and a room was kept clean. Location was very very good .
2017년 7월에 2박 숙박함

10/10 - 훌륭해요

herzel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 1박 숙박함

2/10 - 너무 별로예요

Mac 님, M

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ヨーロッパ行きたい
1週間の滞在中に1回も部屋の掃除にきてくれませんでした。ホテルの従業員を見かけるたびにお願いしても、くることなかったです。 愛想はいいが、お客からのリクエストに対しては適当でした。シャワーも水だし、トイレは何か臭いし。良いところ、何一つとしてなかったと思います。
2017년 6월에 7박 숙박함
답변 제공: Budget Travel India 님, 2017년 7월 15일
Dear Guest, Greetings!! Thank you for taking the time to share your experience at Our Property on It is a pleasure to read such a pleasant review and it gives me immense joy when our guests leave on a positive note. I am glad to read that you enjoyed different aspects of the hotel during your stay with us and the meals and services offered by my team were to your expectation. It has been my pleasure to convey your compliments to the entire team. They are delighted to know that their contribution has been recognized and appreciated by you. We take great pride in our service and happy guests are the greatest source of motivation for all of us here. Thank you for your kind comments regarding the services. it’s all about people working together to create memories of a life time for all our guests. Thank you for your review and we hope to welcome you back in the not so distant future. Best Regards

8/10 - 좋아요

Sidsel

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Centralt
Nice staff, nice roof top café

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Clean hotel but not with much amenities
This is a fine hotel except for all the amenities they offer on the website but are in fact not or hardly available. Unfortunately (in contradiction to what they promise) there is no separate seating area, there is wifi but half the time it does not work, there is cable TV but also this does not work half the time, there is no coffee maker or water cooker, there is a minibar but it is empty, there is a shower but the water does not get hot/warm, there is no desk and the airconditioning is there but way too loud to keep it on whenever you are in the room.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
宿泊初日に映画の撮影が行われており、深夜までかなりの騒音だった。テレビが聞こえないくらい。できれば事前に知らせて欲しかった。
답변 제공: Team Budget Travel india 님, 2017년 3월 25일
Dear Guest, I thank you for sparing your valuable time to post a review of us on . Please accept our sincere apology for the inconvenience caused during your stay. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Regards

8/10 - 좋아요

Geoffrey

We would go again
Really welcoming and friendly. In a heaving and busy district. One or two quiet and enjoyable bars.
답변 제공: Anand 님, 2017년 3월 21일
Dear Guest, Thank you for your review, we greatly appreciate your kind words and feedback. I am pleased to know that you had a comfortable stay with us at the Our Property and you enjoyed the services. The entire staff is dedicated in delivering exceptional services to all our guests and I am glad to know we were able to curate your stay “memorable” We once again Thank you for staying at our Property and we hope you choose to stay with us again whenever your travel needs bring you back to New Delhi. Best Wishes

6/10 - 괜찮아요

Greg 님, Kalispell, MT

좋아요: 직원 및 서비스
Average for the area
No breakfast buffet, like stated. When I asked for my free breakfast, the servers didn't understand. I had to show the "free breakfast buffet" on the receipt and then they said, "oh, ok. what do you want?" Well, I wanted a buffet. I got a single dish instead. Internet was pretty good everywhere in room and roof top. That was a big plus. Had a cold shower on the morning I needed to leave. Not nice on a cold winter morning, but required. Bed was comfortable. Noise level typical for the area. Bathroom needed updating and would have been nice to not have water leak from the toilet. Stairs very uneven. Not a problem if you don't mind tripping and falling on solid stone and cement. Feel nice. I did it. Staff were pleasant and helpful. Server on rooftop was very friendly. Nice view from the rooftop café down the main street.
Rooftop cafe view
답변 제공: Akash Pandey 님, 2017년 3월 21일
Dear Guest Thank you for taking your valuable time to provide us with your feedback. As we always strive to meet and hopefully exceed the expectations of our guest, Our Team is keen to receive feedback from our guests so we have been prompt with sharing the contents of your survey with all departments. We do hope that you will allow us another opportunity to welcome you and we would be happy to oversee your reservation to ensure you get a room that does exceed your expectations. We have frequent return guests, thus I assure you that we will make your stay a memorable one. Best regards

2/10 - 너무 별로예요

Sandra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy sucio

4/10 - 별로예요

yitzhak

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
מלון לא נקי ,עם ריח קשה
הבעייה העיקרית ניקיון וריח לא נעים כלל

6/10 - 괜찮아요

Jla 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good location
Location was good, close to metro and right next to markets. It is loud at night as main street is below so constant honking and street noise. Shower / bathroom is tiny, and no seperate area for shower. Hotel staff nice. Resturant is good with good service. Good for your average budget hotel.
답변 제공: Team Budget Travel India 님, 2017년 3월 20일
Dear Guest, Thank you for choosing our property for your stay and giving us opportunity to serve you. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have noted your feedback. Please accept our sincere apologies for the inconvenience caused to you. We are in process of checking the root cause of this problem and will resolve soon. I hope your rest of the stay is comfortable and enjoyable with us. As a valued guest, we hope you choose to stay with us whenever your travels bring you back to New Delhi. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to New Delhi. Best regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Team Budget Travel India 님, 2017년 3월 20일
Dear Guest, Thank you for choosing our property for your stay and giving us opportunity to serve you. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have noted your feedback. Please accept our sincere apologies for the inconvenience caused to you. We are in process of checking the root cause of this problem and will resolve soon. I hope your rest of the stay is comfortable and enjoyable with us. As a valued guest, we hope you choose to stay with us whenever your travels bring you back to New Delhi. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to New Delhi. Best regards

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
답변 제공: Anand 님, 2016년 7월 23일
Dear Guest, Thank you very much for the positive feedback. we are very happy to see the ratings given by you. it is always encouraging to learn that our efforts are being noted by those whom we count on the most "Our Guests " We looks forward to welcome you back soon in the near future.

8/10 - 좋아요

Mario 님, Bucaramanga

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Buen lugar
Es muy cerca a mi zona de negocios.

6/10 - 괜찮아요

Rizwan 님, London

좋아요: 청결 상태, 직원 및 서비스
A great budget hotel in the midst of a busy bazaar
The staff were helpful and friendly but took them a long time to get me a travel adaptor so I could charge my phone but even then it did not work. However the manager at the rooftop restaurant was v helpful and got my phone charged. Generally a good hotel at this level with a nice rooftop eating place and friendly staff. The location is a bit noisy especially if you get a front room but this is to be expected in a bazaar but quieter at night. I think the hotel management needs to consider double glazing the windows to solve the problem. The rooftop restaurant was nice and breezy and great place to chill out in the evening but the standard of food whilst not bad could do with improvement. The paratha I had for breakfast was too salty and greasy.