패밀리룸 | 책상, 암막 커튼, 방음 설비, 다리미/다리미판
예약 가능 여부 확인

호텔 서던 여행 후기

2.5 out of 5
호텔 서던
18/2, Arya Samaj road, Karol Bagh, New Delhi, Delhi N.C.R

이용 후기

6.2
평점 10 - 훌륭해요. 53개 이용 후기 중 6개" "
평점 8 - 좋아요. 53개 이용 후기 중 13개" "
평점 6 - 괜찮아요. 53개 이용 후기 중 16개" "
평점 4 - 별로예요. 53개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 53개 이용 후기 중 3개" "

6.0/10

청결 상태

6.6/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Saleh Ahmed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Narasinga Rao

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
RP
Nice Customer service!
2023년 12월에 3박 숙박함

4/10 - 별로예요

Anupam

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Thomas 님, Concord

별로예요: 청결 상태
Took 20 days after initial email contacts and 5 times to get email response about important questions about after 12 am checkin. Ok room but very run down area on that block.
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
While I choose the Hotel for its location and Vegetarian only restaurant, the room itself was bad- I chose Royal Southern- what a joke - the bathroom is tiny, towels and room itself old and not very well kept.
2019년 10월에 3박 숙박함
답변 제공: Neha Anand 님, 2019년 11월 4일
Dear Sir, Greetings of the Day! Thank you for choosing to stay at Hotel Southern, New Delhi and posting feedback of your stay. We are working everyday to make the experience better for our customers. We hope to see you again in the future and making your overall experience better. Regards, Hotel Southern Team

6/10 - 괜찮아요

USCustomer 님, Hartford CT, USA

가족 여행
When I called front desk staff, the front desk staff was rude call me after 10.00 PM/AM. They had no courtesy as customer. Booked for Execute room through Orbitz. But on site the room was not available. When reserved it should be available. Otherwise what is purpose of reservation?
2019년 10월에 3박 숙박함
답변 제공: Neha Anand 님, 2019년 11월 4일
Dear Sir, Greetings of the Day! Thank you for choosing to stay at Hotel Southern, New Delhi and posting feedback of your stay. We are working everyday to make the experience better for our customers. We hope to see you again in the future and making your overall experience better. Regards, Hotel Southern Team

8/10 - 좋아요

GaneshKumar

좋아요: 직원 및 서비스, 객실의 편안함
Good hotel for south Indian tourist groups.
It was an overnight quick stopover for a few hours to catch an early flight.This is a known hotel for me over 30 years and hence went back. They must improve their airport transfer services which is paid for and not free.I was combined with another family for getting dropped of leaving at 5am.I was ready 4.55am and they turned up at 5.30am putting me under unnecessary pressure. They must hv a clear policy on timings for combined transport services.In fact I was willing to pay extra for only taking me but front desk suggested combined transport services.
2019년 10월에 1박 숙박함
답변 제공: Neha Anand 님, 2019년 11월 4일
Dear Mr. Kumar, Greetings of the Day! Thank you for choosing to stay at Hotel Southern, New Delhi and posting feedback of your stay. We are working everyday to make the experience better for our customers. We hope to see you again in the future and making your overall experience better. Regards, Hotel Southern Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함

4/10 - 별로예요

Ravindra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth for the price
Room key did not work. It would open only with master key but not with the key provided by the hotel. It was not rectified for all the three days of my stay. Water in the bathroom would slog. The spring matress is also damaged. It is not worth the price paid
2019년 10월에 3박 숙박함
답변 제공: Neha Anand 님, 2019년 11월 4일
Dear Mr. Ravindra, Greetings of the Day! Thank you for choosing to stay at Hotel Southern, New Delhi and posting feedback of your stay. We are working everyday to make the experience better for our customers. We hope to see you again in the future and making your overall experience better. Regards, Hotel Southern Team

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
located in central delhi good authenticated south indian food
2019년 5월에 1박 숙박함

6/10 - 괜찮아요

GaneshKumar

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Plenty of scope for improvement
We were put in their Annexe where there is no lobby space.This hotel ok for short trip ie 1 or maximum 2 days.
2018년 7월에 2박 숙박함
답변 제공: Hotel Southern 님, 2018년 8월 8일
Dear Guest, Thank you for your feedback regarding your stay at Hotel Southern,New Delhi. Please accept my sincere apologies for the displeasure you had during your stay. I am saddened to see your feedback . It is only through concerned individuals like you that we are able to obtain feedback. We have discussed your issues with the staff, we will revisit our standards and service parameters. Give us one more chance to showcase our improved services. Thank you for your valuable time. Regards General Manager Hotel Southern

6/10 - 괜찮아요

Ken

좋아요: 직원 및 서비스
Location fine for Sightseeing Tours
Not the best part of Delhi but good for sightseeing tours departure

6/10 - 괜찮아요

Ramesh 님, Pune India

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Located centrally
Even though we had some inconveniences, we enjoined the stay as it is centrally located, South Indian Eatery attached with Hotel, near to Ajmal Khan Road and Cannaught Place , Rajeev Chowk, Chandani Chowk etc
2017년 12월에 4박 숙박함

6/10 - 괜찮아요

Prakash 님, Hyderabad

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Simple vegetarian budget hotel in Delhi
Good for a simple hotel for one night stay. Vegetarian/South Indian food is good. Better to book directly.
2017년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

ravi

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
hotel is more conserned about rules than guests

4/10 - 별로예요

RANGA CHARI

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The reception staff were not caring for online booking. I booked highest category of room Royal Southern, but they were showing lower category rooms for the same rate. There is no parking and area is very congested. The food is very very costly there. On the whole not satisfied...

10/10 - 훌륭해요

sai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
OK for the location especially if you are traveling using their travel agency otherwise nothing much, you will find better rooms for the same price.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Need improvement over comfort
King size bed was provided with 2 matresses which was slipping here n there on bed this caused lot of discomfort. No parking facility in hotel which was another problem

2/10 - 너무 별로예요

Kumar 님, FL

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NIGHTMARE
It was a nightmare and horrible stay at this hotel. They need to update the online information otherwise guests will be misguided when they use online booking. Room service is so pathetic and no words for housekeeping. Please do not opt this hotel ever for a vacation stay.

6/10 - 괜찮아요

ASK 님, Kochi

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice Hotel to stay
Stay was pleasant. But, fullfilment of commitment is poor. Committed to give oneway transfer per booking. after 9 nights stay refused to give return transfer. Reason given was disgusting. Because they give 30% to OTAs they are not able to give transfer. Perfectly against business ethics. Total cost of my stay was Rs.25000/- only room rent. Reason given for Rs.400/- airport transfer.

8/10 - 좋아요

실제 이용하신 고객

the hotel was fine however expedia had failed to give the booking to the hotel and we had problems proveing our booking and hotel failed to pick up from airport because we were not in their system due to expedia also we were late due to flight from brisbane late and we were overnited in singapore so we paid for a nite that we didnt use hotel would not refund dissapointed Dareen Quantrill

4/10 - 별로예요

fazrulla 님, bangalore

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beware, Cheat
Rooms are ok, but only issue is they usually give rooms in other building. The building is not clean and little away from main building.

8/10 - 좋아요

Ramesh 님, Goa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Southern Karolbagh New Delhi
The Hotel is well located close to New Delhi station and Connaught Place. It is close to Jhandelwalan Metro station. The staff is courteous and helpful. It has got a good restaurant and good service.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
only locational advantage
OK

4/10 - 별로예요

Ganga dhar 님, bengaluru

별로예요: 청결 상태, 객실의 편안함
Strategically located
Rooms are ok. bedbugs are rampant. had to shift rooms. breakfast (complimentary) is only tolerable.

6/10 - 괜찮아요

Gangadhar, 님, Bangalore

별로예요: 청결 상태
Very Goo d Location - Strategically located
Room cleanliness needs to improve a lot. Unfortunately the room given to me was infested with bed bugs. I had to ask for change of room. Linen is only ratotated and new linen is not provided. I am scared to staying again because of the bed bugs.

8/10 - 좋아요

mnk 님, gnt

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Over all it's average. No maintaince
No proper wifi , no hot water , no proper service

6/10 - 괜찮아요

vincent 님, chennai

near to the metro railway and easy excess
hotel does not have staff to cater.as we feel when we come back in the night nothing is in order

6/10 - 괜찮아요

Vijayan 님, Chennai

Good Hotel
I have stayed for four day in this hotel, everything is good service and support are quite OK & people working in there are so polite. But some things has to be improved for example the bath room door lock, shower,and the cleanliness of floor and floor corners.

8/10 - 좋아요

C C Shekhar 님, Bhubaneswar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I had stayed at Hotel Southern earlier and this time too, the staff were very courteous and helpful. I was especially delighted as the hotel called me up the day before the stay and organized my pick up from the airport. I requested two rooms close to each other and my request was honoured. However, though I had booked two Super Deluxe rooms, one of the rooms was smaller than the other and I learnt later that it was also used as a Deluxe room. Their travel desk is very good too and I would advise guests to use it and avoid other travel agents located in the same building.

4/10 - 별로예요

suman 님, m

별로예요: 청결 상태, 객실의 편안함
Very ordinary
Food tastes great. Else everything ordinary. Interior also ordinary.

4/10 - 별로예요

Janardanan 님, Bangalore

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall up gradation of the hotel is required.
Terrible, the service is bad, particularly, the house keeping, they provide all torn and dirty towels. When two guests are staying in one room, Hotel provide only one towel. and one soap. No tissue papers. To get replaced it took four phone calls and finally complaining to the reception. The floor of the bath room is very bad - Room No.112.

10/10 - 훌륭해요

hasrjeet 님, california

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice hotel and everything is fine , very gooooood
very nice hotel , room , and room cleanines and staff, overall very very very good ,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함

4/10 - 별로예요

SUBBARAO 님, H.P.

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NOT A GOOD HOTEL
THE HOTEL IS IN GOOD LOCATION BUT CLEANLINESS IS 0% VERY CROUD NOT MAINTAINED AT ALL.

8/10 - 좋아요

Subramaniam 님, Coimbatore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good south Indian food
Overall the stay was very comfortable. For the price they charge the facilities are comparatively very good.

10/10 - 훌륭해요

Rasheed 님, Hyderabad, Andhra Pradesh, India

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
a pleasant experience
It was nice. The staff were good. The food though expensive was good.

4/10 - 별로예요

Shashank 님, Chennai

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Annoying attitude of staff
The staff have a sense of entitlement and an extremely annoying condescending attitude. They actually asked my family to adjust when it was pointed out that the bathrooms in the rooms allotted were filthy due to non drainage of used water. The Hotel seems to be suffering from a syndrome of taking the paying customer for granted. The quality of service was much better when I had previously stayed in 2009. Maybe a few customers less would do the trick of inducing better service.

8/10 - 좋아요

GOPINATHAN N. 님, Bangalore, Karnataka, India

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
EXCELLENT STAY AT DELHI
The Service provided by the Hotel Management including their Staff was very excellent. The billing, charges were most transparent which I liked most. The Hotel Southern should be recomended to the budget traveller like. For the price of budget hotel, the Guests get three star experience. Even the ancillary services like pick up from the arrival venue to the dropping off to the departure venue even after four-five hours of vacating the room is excellent!! I would love to stay here only whenever I visit Delhi. GOPINATHAN N. C. BANGALORE.

6/10 - 괜찮아요

David

좋아요: 직원 및 서비스
Heated rooms a bonus in winter
They pickup from the airport have decent breakfast and reasonable rooms.the heated rooms are great a the cold winter nights in Delhi .

8/10 - 좋아요

Ramesh

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
centrally located and food is good.
this hotel is centrally located and convenient for business trip or family stay. it is very close to shopping area. the rooms are very neat and clean.

4/10 - 별로예요

Sundar 님, Chennai, Tamil Nadu, India

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nightmare
My sincere advice to Expedia is to remove this hotel from your listing, otherwise it will mar your credibility on providing ratings to hotels. In spite of providing specific request to pick up from the airport no one turned up and I had to take a cab to this hotel. They tried to charge me for extra person which I have already paid through Expedia. Only after producing the receipt from Expedia and after 30 minutes of arguing they agreed not to charge. That too happened during my check out despite requesting them to settle my bills overnight and to save time during check out to catch my flight early in the morning. Since the hotel is overbooked they just don't care about the hospitality. They are rude and they shouldn't be in the service industry with this kind of poor hotel management. If you stay here, you need to loose your self respect and for each and everything you need to remind them umpteen times. I changed my room to royal suite when I checked in but it's only namesake called "Royal Suite". Unkempt rooms, full of dust, taps leaking water, only two plug sockets, full of dust on the top of the cupboard, locker not working etc. etc. It was a nightmare and had a terrible experience staying at this hotel. Please do not recommend this hotel until they improve their service.

8/10 - 좋아요

ralph 님, Melbourne VIC, Australia

ok for famlies
Hotel wa ok. Have stayed there previously and would stay there again. Marker and mrt close by.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Siva Rani 님, Hyderabad, Andhra Pradesh, India

Hotel Southern New Delhi
While the hotel is fine, it appears to be more of a tired property. The deluxe room in which we spent our stay has all amenities like AC, hot water, etc. The room size is comparably smaller than Deluxe rooms at other hotels. The staff is courteous. There is free pick-up and drop to Railway station and on request one can also get a drop to the airport.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Great staff, condition of hotel so so
My first stop on my India trip was in this hotel. The staff was very helpful and friendly and they let me check in early in the morning. The room I was in was poor, but considering the neighborhood and location it is probably good for the standards. The hotel was very convenient if you plan to take a tour with Southern Travels, the tour company that is connected to the hotel. Restaurant at the hotel was very good and staff extremely helpful.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Hotel Southern, New Delhi
Very good location. Airport and Railway station are easily accessible by taxi. Karol bagh is a good place to do shopping also.