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옵티멈 바바 레지던시 여행 후기

3 out of 5
옵티멈 바바 레지던시
42 Ram Nagar, Street No.1, Pahar Ganj, New Delhi

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 112개 이용 후기 중 31개" "
평점 8 - 좋아요. 112개 이용 후기 중 61개" "
평점 6 - 괜찮아요. 112개 이용 후기 중 8개" "
평점 4 - 별로예요. 112개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 112개 이용 후기 중 5개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

3.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is located in a very congested place, no facility for transport struggling for uber service
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff behaviour was little impolite. All amenities thats has been mentioned at the time of booking were not available at the hotel. Geyser was not at all functioning. No matter how many times that i raised the issue with the management, they did nothing.
2019년 6월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2017년 7월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Not a great place
Not clean, not tidy, dust everywhere, mattress is hard, air con is noisy.
2018년 10월에 2박 숙박함
답변 제공: Optimum Baba residency 님, 2018년 10월 30일
Dear Guest, Thank you so much for taking the time to review us. We are deeply concerned to read the shortcomings highlighted by you. Please accept our sincere apologies for the issues you faced during your stay with us. The issues you faced could and should have been avoided if we are to pride ourselves on our standards. We shall be taking them up with the concerned teams to ensure that corrective measures are taken immediately and effectively. We assure you that these lapses were an exception to our normal standard and we hope you will not allow it to forever mark your impression of our hotel. We, once again, apologize to you and assure that better care will be exercised in future to ensure that your stay with us is enjoyable. Thank you,

4/10 - 별로예요

MH 님, Seattle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty room, a bit of a walk to train station
I stayed here for two nights before heading to Agra. When i checked in, the bathroom was not clean and the sheets and towels all had stains and marks on it. Maybe just a common theme with 3 star hotels in India but this was a little bit worse. The hotel is also a bit of a walk to the train station and in a pretty sketchy area too. There are better options out there.
2017년 12월에 2박 숙박함
답변 제공: Optimum Baba residency 님, 2017년 12월 26일
Dear Guest, Greetings of the day! Thank you for your valuable feedback. At the outset, we would like to apologize for the inconvenience caused. While we regret the inconvenience you have experienced, we would additionally request you to treat this as an isolated incident and not a reflection of our normal services and approach to our honored guests. In our hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. We look forward to your comfort and care in our hotel. Looking forward to seeing you soon again. Thanks and Regards,

10/10 - 훌륭해요

Vera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 4박 숙박함
답변 제공: Hotel Management 님, 2017년 12월 4일
Dear Guest, Thank you for choosing to stay and writing your great review. It certainly goes a long way in motivating the entire team to do better each day. It is our goal is to ensure we showcase our brand promise of Limitless Hospitality to our esteemed guests such as yourself. We hope you will continue to patronize us and also recommend us to your friends, family, and company. Looking forward to welcoming you back soon. Yours sincerely, Optimum Baba Residency

4/10 - 별로예요

Dalia 님, Sweden

별로예요: 청결 상태, 객실의 편안함
Inte lugn plats
The sound insolation is very bad, so we felt we live not alone. In the bathroom, the water stayed on the floor for several hours, and it was difficult to reach the toa. We chosed no-smoking room but somebody stayed beside our room and smoked each day.
2017년 11월에 5박 숙박함
답변 제공: Optimum Baba residency 님, 2017년 11월 29일
Greetings of the day! Thank you for your valuable feedback. At the outset, we would like to apologize for the inconvenience caused. While we regret the inconvenience you have experienced, we would additionally request you to treat this as an isolated incident and not a reflection of our normal services and approach to our honored guests. In our hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. We look forward to your comfort and care in our hotel. Looking forward to seeing you soon again. Thanks and Regards, Optimum Baba Residency

10/10 - 훌륭해요

Abhishek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, value for money, very pleasant staff
Although the hotel is in a little shady location in paharganj, service was great and staff were very helpful. Hot water, air conditioning was great. Room had one minor issue, it smelt a little of naphthalene balls which were used in adjacent washroom. Will stay again regardless.
2017년 11월에 2박 숙박함
답변 제공: Optimum Baba residency 님, 2017년 11월 27일
Dear Guest, Greetings of the day! Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel. Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one. Thank you once again for the lovely review and looking forward to the pleasures of your continued visits. Warm Regards, Optimum Baba Residency

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un grand accueil
C'est le premier endroit où nous sommes restés quand nous sommes arrivés en Inde. Le personnel était exceptionnellement amical et serviable. Nous sommes restés encore quand nous étions de retour à Delhi. Le restaurant est sympa. Dans l'ensemble c'est un bon rapport qualité / prix car l'emplacement est super pour faire du shopping à Paharganj.
2017년 11월에 1박 숙박함
답변 제공: Optimum Baba residency 님, 2017년 11월 17일
Dear Guest, Thank you for choosing to stay and writing your great review. It certainly goes a long way in motivating the entire team to do better each day. It is our goal is to ensure we showcase our brand promise of Limitless Hospitality to our esteemed guests such as yourself. We hope you will continue to patronize us and also recommend us to your friends, family, and company. Looking forward to welcoming you back soon. Yours sincerely, Optimum Baba Residency

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
locatie was een bonus
Geweldige locatie in het centrum van Delhi, dicht bij het treinstation en een klein eindje rijden van de vele toeristische bezienswaardigheden. Onze kamer was schoon en comfortabel. Het uitzicht was van de bruisende Delhi Street, niet mooi maar typisch tafereel. Goed restaurant, veel keuze voor het diner, ontbijt gemiddeld. Personeel was zeer behulpzaam en vriendelijk
2017년 11월에 1박 숙박함
답변 제공: Optimum Baba residency 님, 2017년 11월 17일
Dear Guest, Thank you for choosing to stay and writing your great review. It certainly goes a long way in motivating the entire team to do better each day. It is our goal is to ensure we showcase our brand promise of Limitless Hospitality to our esteemed guests such as yourself. We hope you will continue to patronize us and also recommend us to your friends, family, and company. Looking forward to welcoming you back soon. Yours sincerely, Optimum Baba Residency

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ein angenehmer Aufenthalt
Ein komfortabler Aufenthalt mit tollem Frühstück. Familienhotel. Das Personal war sehr höflich mit uns
2017년 11월에 1박 숙박함
답변 제공: Optimum Baba residency 님, 2017년 11월 17일
Dear Guest, Thank you for choosing to stay and writing your great review. It certainly goes a long way in motivating the entire team to do better each day. It is our goal is to ensure we showcase our brand promise of Limitless Hospitality to our esteemed guests such as yourself. We hope you will continue to patronize us and also recommend us to your friends, family, and company. Looking forward to welcoming you back soon. Yours sincerely, Optimum Baba Residency

8/10 - 좋아요

Meskerem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic stay
If you are looking for a budget hotel with quality rooms, good food and fantastic staff, this is the place for you. Its location is good, located in the center of the city. Public transport such as rail, buses, metro all within walking distance.
2017년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2017년 10월 30일
Dear Guest, Greetings of the day! We are delighted to learn about your wonderful experience. Your positive comments are a source of motivation for the team! Thank you for taking time out to share your feedback. We value your patronage and look forward to welcoming you back soon. Warm regards, Optimum Baba Residency

8/10 - 좋아요

Leonie 님, New Zealand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, as expected
Hotel is central and close to the most important sites. Staff was very friendly and helpful. Beds very comfortable, and the breakfast was good.
2017년 10월에 1박 숙박함
답변 제공: Optimum Baba residency 님, 2017년 10월 27일
Dear Guest, Thank you for choosing to stay and writing your great review. It certainly goes a long way in motivating the entire team to do better each day. It is our goal is to ensure we showcase our brand promise of Limitless Hospitality to our esteemed guests such as yourself. We hope you will continue to patronize us and also recommend us to your friends, family, and company. Looking forward to welcoming you back soon. Yours sincerely, Optimum Baba Residency

8/10 - 좋아요

Carina 님, Denmark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect start for a city trip
We stayed at this hotel for sightseeing in the city of Delhi and this hotel made it possible. We could reach all the wonderful sights and shopping areas within a few minutes taxi ride from the hotel, and really enjoyed a day trip. The hotel itself was clean and had great staff. I would recommend this to everyone as a perfect start to a trip.
2017년 10월에 1박 숙박함
답변 제공: Optimum Baba residency 님, 2017년 10월 26일
Dear Guest, Greetings of the day! Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel. Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one. Thank you once again for the lovely review and looking forward to the pleasures of your continued visits. Warm Regards, Optimum Baba Residency

8/10 - 좋아요

Estuardo 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable hotel at a good price
We thoroughly enjoyed our stay here. Hotel is very well priced and well located, a short taxi ride to all the best city has to offer. Wonderful staff as are the rooms and facilities. A highly recommended hotel for a comfortable stay at a good price.
2017년 10월에 1박 숙박함
답변 제공: Optimum Baba residency 님, 2017년 10월 24일
Dear Guest, Greetings of the day! Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel. Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one. Thank you once again for the lovely review and looking forward to the pleasures of your continued visits. Warm Regards, Optimum Baba Residency

8/10 - 좋아요

Margret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Würde wieder für einen längeren Aufenthalt
Bett war sehr bequem und die Dusche war wirklich gut. Badezimmer selbst winzig, aber insgesamt gut. Angestellten des Hotels waren ausgezeichnet und hilfsbereit. Sie halfen uns, Taxi vom und zum Flughafen zu einem sehr guten Preis zu arrangieren. Lage ist wirklich schön, nah genug an alles.
2017년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2017년 10월 26일
Lieber Gast, Grüße des Tages! Vielen Dank für den Austausch mit uns so eine wundervolle Bewertung. Wir freuen uns, dass Sie Ihre Erfahrung in unserem Hotel wirklich genossen haben. Unsere Mitarbeiter sind das, was uns wirklich auszeichnet. Mit einem Geist zu dienen, sind wir stolz darauf, nicht nur die Erwartungen unserer Gäste zu erfüllen, sondern sie zu übertreffen. Wir werden sicherlich Ihre anerkannten Worte mit dem Team teilen, damit sie wissen, dass ihre Bemühungen dazu beigetragen haben, dass Ihr Aufenthalt unvergesslich wird. Vielen Dank noch einmal für die schöne Bewertung und freue mich auf die Freuden Ihrer weiteren Besuche. Herzliche Grüße, Optimum Baba Residency

8/10 - 좋아요

Barbra 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommended
Fabulous rooms at a very minimal price, ideal location, good food, and the best aspect of this hotel was the very warm and friendly staff who made us feel very welcome, and went out of their way to help us.
2017년 10월에 1박 숙박함
답변 제공: Optimum Baba residency 님, 2017년 10월 24일
Dear Guest, Greetings of the day! Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel. Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one. Thank you once again for the lovely review and looking forward to the pleasures of your continued visits. Warm Regards, Optimum Baba Residency

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Aardig hotel in centrum
De mensen waren erg behulpzaam en de liggingis prima.
2017년 10월에 1박 숙박함
답변 제공: Optimum Baba residency 님, 2017년 10월 23일
Dear Guest, Greetings of the day! Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel. Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one. Thank you once again for the lovely review and looking forward to the pleasures of your continued visits. Warm Regards, Optimum Baba residency

8/10 - 좋아요

Liudmila 님, Germany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for a quick stay
Ideally located near the train station and close to the city center as well. The reception staff were great, polite and helpful. Room very comfortable and also quiet. The only complaint is that the bathroom was not so clean. But overall I am happy with the stay and would definitely stay here again.
2017년 10월에 1박 숙박함
답변 제공: Optimum Baba residency 님, 2017년 10월 23일
Dear Guest, Greetings of the day!!! We thank you for choosing to stay at our hotel and appreciate sharing feedback about your visit. We are glad to note that you enjoyed the facilities and the service levels at the hotel and have carried back fond memories of your stay at our property. The hotel is committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging which will always be our greatest reward. However, we sincerely apologize for the washroom issue. We will ensure to work on the areas highlighted and have them rectified at the earliest. It is certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Best Regards, Optimum Baba Residency

6/10 - 괜찮아요

Robert 님, Japan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mediocre at best
Cons: walls, blinds were filthy; furniture was dusty; wi-fi was weak; staff never cleaned our room during a 3~night stay; walls were very thin so the room was noisy. Pros: Close to the main train station — within walking distance if you don’t mind a stroll through filth and chaos. Front desk staff was helpful. A/C worked well. By international standards it rates 0 stars; by Indian standards it’s a bit below average.
2017년 10월에 3박 숙박함
답변 제공: Optimum Baba residency 님, 2017년 10월 18일
Dear Guest, We are delighted to receive positive feedback for your stay with us. Your kind words will not only motivate but inspire the entire team to continue striving in our endeavor to improve our standards. However, we have shared your concerns too with the team to take precautions for future. Appreciate your encouraging words and we look forward to welcoming you back soon! Warm regards, Optimum Baba Residency

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2017년 9월 26일
Dear Guest, Thank you for a wonderful review. We are glad to know that you and your family had a pleasant and comfortable stay at our hotel. It is heartening to know that the attention our team from gave you helped make your stay more relaxed, comfortable and memorable. This is what we aspire to achieve with all our guests. We hope to see you soon! Warm regards Optimum Baba Residency

10/10 - 훌륭해요

Angel 님, london, uk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
clean and comfortable
we had a lovely stay. taxis find tricky to find but being on a quieter street in pahar ganj makes for a peaceful spot.
2017년 7월에 2박 숙박함
답변 제공: Optimum Baba residency 님, 2017년 8월 28일
Dear Guest, Thank you for taking the time to share a wonderful review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back again. Warm regards, Optimum Baba Residency

8/10 - 좋아요

Andre 님, Spain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beatiful Hotel
Bassically my stay in this Hotel was very nice and definitidly i recomendet ti. Everyone will be fine in this place.
2017년 7월에 8박 숙박함
답변 제공: Optimum Baba Residency 님, 2017년 8월 1일
Dear Guest, Thank you for taking the time to share a wonderful review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back again. Warm regards, Optimum Baba Residency

10/10 - 훌륭해요

Pooja 님, San Francisco, California USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BEST VALUE FOR YOUR MONEY!!
If you are looking for a hotel on a budget, this hotel is your answer. I stayed at optimum for 8 days and I only have great things to say about this hotel and the staff! I am half Indian, half Nepali, from California, USA. I came to Delhi alone for my wedding shopping. I was looking for a safe hotel in a convenient location. I came across Optimum baba hotel on Expedia and loved the reviews. Being aware of the risks of a woman traveling alone in India , I was a little nervous about staying in Delhi by myself, but my concerns were soon put to ease by the staff. They went up and beyond to make my stay comfortable~from checking up on me regularly to helping me find the right people for all my wedding shopping needs~they even went to the extent of finding me a stitching lady who could stitch all my wedding clothes in a short time. All the staff are pleasant and super helpful and I honestly can not thank them enough for all their help, but I want to give a special shot out to Vishal (the chef), Kuddues (room service) and Vijay (the front desk receptionist). Vishal's food is dilicious!! I mostly ate at the hotel. and didn't get sick once. He was a great friend and always made sure that my belly was full with yummy food. Another HUGE shout out to Kuddus. He is the nicest guy who always has a big smile on his face. I was freaking out about my extra luggage and packing on my last day. He was so kind to get me the weighing machine and help me pack.
2017년 7월에 2박 숙박함
답변 제공: Optimum Baba Residency 님, 2017년 7월 31일
Dear Guest, Thank you for sharing your experience with us which highlights the aspects of our hospitality that made your stay a memorable one. We are pleased to have been your choice of hotel whilst your visit to the city. It is very heart-warming to read all your positive and encouraging comments and it is a great honor for me to share them with the team. We are happy to receive an acknowledgement of our hospitality on this forum and to know that the service from our dedicated team members made a difference in your stay experience. Once again,thank you again for choosing to staying with us and we look forward to welcome you back soon. Warm regards, Optimum Baba Residency

6/10 - 괜찮아요

ten 님, NZ

Hotel was ok
The neighbourhood is not appealing at all but the hotel itself was ok. The restaurant food was great but the restaurant area could be improved appearance wise. The stuff organised a cab guy for us who wasn't very helpful & ended up conning us so hopefully they improve on the services they help setup otherwise the stay was ok
2017년 7월에 2박 숙박함
답변 제공: Optimum Baba Residency 님, 2017년 7월 28일
Dear Guest, Thank you so much for taking the time review us. We are deeply concerned to read the short comings highlighted by you. Please accept our sincere apologies for the issues you faced during your stay with us. The issues you faced could and should have been avoided if we are to pride ourselves on our standards. We shall be taking them up with the concerned teams to ensure that corrective measures are taken immediately and effectively. We assure you that these lapses were an exception to our normal standard and we hope you will not allow it to forever mark your impression of our hotel. We, once again, apologize to you and assure that better care will be exercised in future to ensure that your stays with us are enjoyable. Once again, We are sorry that you were disappointed on this occasion and we do hope you will return to our hotel. Thank you, optimum Baba Residency

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful experience
Had a wonderful experience - very clean and cozy room, the beds were huge and the bathroom was of a good size. English TV channels available. The staff was wonderful, providing us with all the tourist information we asked for, and making reservations for tours and taxis.
2017년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2017년 7월 28일
Dear Guest, Thank you for taking the time to share a wonderful review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back again. Warm Regards, Optimum Baba Residency

8/10 - 좋아요

ARINDAM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good-value hotel
Well appointed room, but the beds were not so comfortable to sleep in so it was somewhat disappointing for us. The bathroom was huge and shower was excellent. We found the staff to be helpful and friendly. We would stay here again, but probably need to change your beds selections.
2017년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2017년 7월 27일
Dear Guest, Thank you for taking the time to review us. It is an absolute pleasure to note your applaud on so many aspects of your experience. We have noted your feedback with regards to our beds issue and working with the concerned person to ensure that corrective measures are implemented. It is feedback such as yours that allows us to evolve as a great hotel and for this we are very grateful to you. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! We look forward to welcoming you back. Warm regards, Optimum Baba Residency

8/10 - 좋아요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Altamente raccomandato !!
Non posso criticare questo hotel, il servizio era perfetto. Posizione così comoda, tutte le attrazioni principali sono nelle vicinanze. Personale era incredibile e disponibile. Camere erano confortevoli e pulite. Consiglio vivamente questo hotel. Non rimarrete delusi di stare qui.
2017년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2017년 7월 24일
Dear Guest, Thank you for taking the time to share a wonderful review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back again. Warm Regards, Optimum Baba Residency

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good room for the price
The staff were friendly. However, the towels and comforters were not really clean. However, it was a very good room for the price that was offered.
2017년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2017년 7월 18일
Dear Guest, Thank you for taking the time to review us. It is an absolute pleasure to note your applaud on so many aspects of your experience. We have noted your feedback with regards to cleaning issues and working with the concerned person to ensure that corrective measures are implemented. It is feedback such as yours that allows us to evolve as a great hotel and for this we are very grateful to you. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! We look forward to welcoming you back. Warm regards, Optimum Baba Residency

10/10 - 훌륭해요

Meyer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Value, would recommend
Food was fine, dinner is better than lunch. The room was comfortable, but the wall were thin, so if someone was talking in another room can easily hear. The beds were good enough and the sheets were of good quality.
2017년 6월에 1박 숙박함
답변 제공: Hotel Management 님, 2017년 7월 18일
Dear Guest, Thank you for taking the time to share a wonderful review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back again. Warm regards, Optimum Baba Residency

2/10 - 너무 별로예요

Anders

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I had booked four nights. When I arrived to Delhi they said the hotel was full, and sent me to an other hotel. That hotel was not nice at all.
2017년 6월에 4박 숙박함
답변 제공: Hotel Management 님, 2017년 7월 18일
Dear Guest, Thank you so much for taking the time review us. We are deeply concerned to read the short comings highlighted by you. Please accept our sincere apologies for the issues you faced during your stay with us. The issues you faced could and should have been avoided if we are to pride ourselves on our standards. We shall be taking them up with the concerned teams to ensure that corrective measures are taken immediately and effectively. We assure you that these lapses were an exception to our normal standard and we hope you will not allow it to forever mark your impression of our hotel. We hope you will give us another opportunity to welcome you back to our hotel. We, once again, apologize to you and assure that better care will be exercised in future to ensure that your stays with us are enjoyable. Once again, We are sorry that you were disappointed on this occasion and we do hope you will return to our hotel. Thank you, Optimum Baba Residency

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value and staff, both good
Fresh clean rooms, good amenities. The front desk staff was more than accommodating, even including a request for a later check-out. No problems at all. Highly recommended.
2017년 6월에 1박 숙박함
답변 제공: Hotel Management 님, 2017년 7월 18일
Dear Guest, Thank you so much for taking the time and writing your wonderful review. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay. We hope you will continue to patronize us and also recommend us to your friends, family and company. We look forward to welcoming you back soon. Yours sincerely, Optimum Baba Residency

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ideally located & super clean rooms
I had a super clean room on the second floor. Very well equipped with good beds and a clean bathroom. The food was delicious, the staff a bit slow especially at the time of departure otherwise, were very helpful. The hotel is ideally located, about a 15-20 stroll to the main market where there are lots of shops and restaurants.
2017년 6월에 1박 숙박함
답변 제공: Hotel Management 님, 2017년 7월 18일
Dear Guest, Thank you so much for taking the time and writing your wonderful review. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay. We hope you will continue to patronize us and also recommend us to your friends, family and company. We look forward to welcoming you back soon. Yours sincerely, Optimum Baba Residency

8/10 - 좋아요

Gerd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A good stay overall
Conveniently located and everything is within a short walk. We did not eat food in the hotel as there are many good restaurants nearby which was affordable and served good food. The beds were nice, not too hard. The slight downside was the room was a bit small for us and the windows did not open properly apart from a good stay overall.
2017년 6월에 1박 숙박함
답변 제공: Hotel Management 님, 2017년 7월 18일
Dear Guest, Thank you so much for taking the time and writing your wonderful review. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay. We hope you will continue to patronize us and also recommend us to your friends, family and company. We look forward to welcoming you back soon. Yours sincerely, Optimum Baba Residency

10/10 - 훌륭해요

Aryan 님, India

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nicest budget hotel I've stayed in
Definitely the nicest budget hotel I have ever stayed in. The rooms were spotlessly clean and atmosphere was very nice. An added bonus is that it is within walking distance of the train station and many metro stations are only 15 minutes walk away.
답변 제공: optimum Baba Residency 님, 2017년 7월 24일
Dear Guest, Thank you for taking the time to share a wonderful review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back again. Warm Regards, Optimum Baba Residency

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to new delhi railway station.
We found our hotel easily,location is great,behavier is good.it is near Arakashan Road. Reasonably priced,hotel seems to be new built and it is very very clean in all respects.marks is5/5.Thanks to Expedia.

4/10 - 별로예요

Okuu 님, Japan

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Room was clean, but...
The room was almost clean. But a little far from Main Bazaar Road. No bottled water, only water in a pot.The biggest problem was no water supply.When I arrived at this hotel in the evening, I couldn't use sink, shower, toilet. Hotel staff drew water into the big bucket. I had to use this water to flush the toilet. I don't know only this hotel was in such a situation. In the next morning, water supply was restored. Staff said it was restored on 6AM.There was not sufficient explanation.

8/10 - 좋아요

Dylan 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay
Spacious room and has a simple but nice bathroom. The beds were comfortable, and the staff was very friendly and helpful. Area was good, a bit noisy but close to many shops, restaurants and all the famous places.

10/10 - 훌륭해요

Adele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant hotel
We booked this hotel because it looked fantastic for the price. We originally only booked for one night but ended up staying another two. Great food, room service.
답변 제공: Hotel Management 님, 2017년 6월 9일
Dear Guest, Thank you so much for taking the time and writing your wonderful review. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay. We hope you will continue to patronize us and also recommend us to your friends, family and company. We look forward to welcoming you back soon. Yours sincerely, Optimum Baba Residency

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Honor what the booking clearly says.
I booked late night from an airport and my booking clearly said 11pm to 11pm (24 hours). But upon arrival at the hotel, at 4am, the receptionist said it would only be until noon (8 hours). Had no alternative so settled for 1pm (9 hours). Just want the hotel to honor what the booking says.
답변 제공: Hotel Management 님, 2017년 6월 9일
Dear Guest, Thank you for choosing to stay at Optimum Baba Residency and writing your review. We are very concerned to note that you could not be assisted properly whilst you were with us. Please accept our apologies for the set of inconvenience faced. We have taken your feedback with utmost seriousness with the concerned Head of Department for training of our employees. It is from feedback like yours that we learn and grow. We hope you will not hold this against us and give us another opportunity to be of service to you. Yours sincerely, Optimum Baba Residency

10/10 - 훌륭해요

Jas 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel in a great location
There are a lot of hotels in the Paharganj area and the choice is plenty. The hotel is on a quiet side street and away from the noise. The room we had was clean and perfect for us. The bathroom too was fantastic. Above all the staff are very helpful in particular Vijay who spoke excellent English. I will not hesitate to come back here.

8/10 - 좋아요

Jochen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for a night or two
Good hotel but would not recommend for a long stay especially when you staying with your family, but perfect for a night or two for the couples. The room was very small but it was perfect for two people and great value. Hotel was located a few minutes walk from the train station, and close to many fine and affordable restaurants, which is a good choice if you do not want to eat in the hotel.
답변 제공: Hotel Management 님, 2017년 6월 9일
Dear Guest, Thank you for taking the time to share a wonderful review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back again. Thanks, Optimum Baba Residency

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
Ok
You get what you pay for, staff is nice and theres hot and cold water as well.

8/10 - 좋아요

Gracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very satisfied with our stay
Hotel was centrally located with easy access to the city center, restaurants and shops; Our room was of adequate size and was very clean; staff was exceptional; very friendly, helpful, and attentive.
답변 제공: Hotel Management 님, 2017년 6월 9일
Dear Guest, Thank you for taking the time to share a wonderful review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back again. Thanks, Optimum Baba Residency

10/10 - 훌륭해요

Reynard 님, Germany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gutes Preis-Leistungs-Verhältnis
Alle Angestellten waren freundlich und hilfsbereit. Beim Check-In wurden wir sehr effizient behandelt und alles klar erklärt. Unser Zimmer war eine gute Größe und sehr sauber. Das Hotel ist in einer guten Lage, in der Nähe der öffentlichen Verkehrsmittel, Bars und Geschäften. Wir würden auf jeden Fall wieder und empfehlen dieses Hotel.

4/10 - 별로예요

Lee

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Below average - 1 to avoid
Didn't seem equipped for foreign visitors, spoken little english, and offered no advice about Delhi, other than booking us a taxi for the day - with a driver who also spoke little english. Located in a very suspect area, with lots of men hanging around the streets. Room was actually OK, other than the air-con smell, which was either cleaning products, or damp clothes. Was also construction work going on all day everyday, which meant we couldn't even relax in the room
답변 제공: Hotel Management 님, 2017년 6월 9일
Dear Guest, Thank you so much for taking the time review us. We are deeply concerned to read the short comings highlighted by you. Please accept our sincere apologies for the issues you faced during your stay with us. The issues you faced could and should have been avoided if we are to pride ourselves on our standards. We shall be taking them up with the concerned teams to ensure that corrective measures are taken immediately and effectively. We assure you that these lapses were an exception to our normal standard and we hope you will not allow it to forever mark your impression of our hotel. We hope you will give us another opportunity to welcome you back to our hotel. We, once again, apologize to you and assure that better care will be exercised in future to ensure that your stays with us are enjoyable. Once again, We are sorry that you were disappointed on this occasion and we do hope you will return to our hotel. Thank you, Optimum Baba Residency

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in new delhi
Very good experience, staff was great and very helpful in all respect.

8/10 - 좋아요

Catrena 님, Norway

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Centrally located hotel
The central location of this hotel is perfect if you only have a short stay in the city. It is very close to the metro stations and walking distance to lots of good shops and restaurants. The reception staff were very friendly, helpful and respectful, and our room was very spacious with a fantastic bathroom and beds.

8/10 - 좋아요

Wendy 님, London

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good location and price
Off the main road within 10 mins walk to New Delhi station and the main bazaar. The room is clean in India standard. Short stay is perfect.

8/10 - 좋아요

Hendrick 님, Portugal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best budget hotel
It is certainly one of the best budget hotels in the Paharganj area. Room and staff were superb. Room service was excellent and delivered on time. Good location, very central and convenient to the city and train station. I would recommend this hotel to all my friends and colleagues.