Dear Guest,Greetings from Pullman New Delhi Aerocity!!Thank you for your positive rating! We're delighted to hear that you enjoyed your stay at our hotel. Your feedback is greatly appreciated, and it motivates our team to continue providing exceptional service.We look forward to welcoming you back in the future for another memorable experience.Sincerely,Vineet MishraCluster General ManagerPullman and Novotel New Delhi Aerocity

Dear Valued guest, Thank you for the excellent rating of our hotel on this forum, we appreciate it. It was a pleasure to have you visit us and we look forward to welcome you back soon. Best regards, Meenakshi Director – Guest Experience

Dear Mr. Guhyun, Thank you for sharing your feedback on this forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that the concerns highlighted by you have been shared with the respective teams and I assure you that we will take appropriate measures to address the problem and prevent any similar future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Meenakshi Director – Guest Experience

Dear See Wook, Thank you for the excellent rating of our hotel on this forum, we appreciate it. It was a pleasure to have you visit us and we look forward to welcome you back soon. Best regards, Meenakshi Guest Experience Manager

친우 님, 이 포럼에 저희 호텔을 잘 검토해 주셔서 감사합니다. 우리의 소중한 손님들로부터 좋은 평판을 얻었 기 때문에 기쁘 며 경험을 즐겼습니다. 우리는 당신을 환영하기를 고대합니다! 친애하는, Meenakshi 게스트 경험 관리자

Eun님께, 이 포럼에서 저희 호텔의 우수 등급을 주셔서 감사합니다. 나는 그 청구서들에 관한 당신의 모든 요구가 즉시 완수되었다고 믿습니다. 우리를 방문해 주셔서 감사 드리며 곧 다시 오신 것을 진심으로 환영합니다. 친애하는, Meenakshi 게스트 경험 관리자

Dear Seung, Thank you for the great review of our hotel on this forum. I am glad to receive such wonderful comments from our valued guests and happy to know that you enjoyed the experience. It was a pleasure to have you visit us and we look forward to welcome you back! Best regards, Meenakshi Guest Experience Manager

Dear Chang, Apologies for the delay in response as we were thoroughly investigating on the concern shared by you. Thank you for sharing your review with us and for the excellent rating. However, please accept our sincere apologies for the setback in service experienced in the gymnasium. Rest assured that we are taking corrective measures to prevent such occurrences to any of our guests in future as the respective team has been alerted on the issues and they have briefed for the same. We hope that you will give us another opportunity to serve you better. Best regards, Meenakshi Guest Experience Manager

Dear Jaryoung, Greetings of the day! Thank you for taking time to share your valuable feedback on this forum. It is unfortunate that the water in the room was not up to the quality for which I have already shared your concern with the respective team. You may please rest assured that we are taking appropriate measures to address the problem and prevent any such future occurrence. We look forward to welcome you back with our improved services. Best regards, Meenakshi Guest Experience Manager