야외 수영장

래디슨 블루 플라자 델리 에어포트 여행 후기

5 out of 5
래디슨 블루 플라자 델리 에어포트
Near Mahipalpur Extension NH 8, New Delhi, Delhi N.C.R

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 527개" "
평점 8 - 좋아요. 1003개 이용 후기 중 221개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 119개" "
평점 4 - 별로예요. 1003개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 72개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Singh

2022년 12월에 1박 숙박함
답변 제공: Simmi 님, 2023년 1월 9일
Dear Valued Guest, Thank you for taking the time to review & rating us 10 stars for your overall experience. Will look forward to welcome you again in the near future. Warm Regards, Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

2/10 - 너무 별로예요

Hyun Gyung

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I am sure that I will not go to this hotel again.
This hotel is too old, and the hotel staffs are not kind at all.
A lot of mold on the wall in my room
Fur in the basin in my room
I had to get the new slipper everyday, as the slipper becomes like this after 1 hour use.
2020년 2월에 3박 숙박함
답변 제공: Palak 님, 2020년 2월 20일
Dear Valued Guest, We are very concerned to have received your disappointing review. It is our constant endeavour to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. May we request you to personally engage with us so that we can learn a bit more about your experience and rectify the matter accordingly. We appreciate your views and it is feedback such as yours that enables us to improve and monitor our quality and operations. The team and I look forward to your return at the hotel, whereby we can correct your impression. Regards, Ashwani Kumar Goela General Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good!
Good!
2020년 2월에 2박 숙박함
답변 제공: Palak 님, 2020년 2월 20일
Dear Valued Guest, Thank you for staying at Radisson Blu Plaza Delhi Airport during your recent trip to Delhi NCR. We appreciate spending your quality time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is a great source of motivation for us as we try to achieve even higher standards of service. We look forward to welcoming you back to Radisson Blu Plaza Delhi Airport, where possibilities are endless and we assure you of our best services and undivided attention at all times. Warm Regards, Ashwani Kumar Goela General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: Palak 님, 2020년 2월 10일
Dear Valued Guest, Thank you for taking time to provide us with the feedback about your recent stay and for rating us 5 out of 5 for your overall experience. Please give us another opportunity to welcome you back. Warm Regards Ashwani Kumar Goela General Manager

4/10 - 별로예요

InJa

출장 여행
별로예요: 직원 및 서비스
2019년 11월에 1박 숙박함
답변 제공: Palak 님, 2019년 12월 6일
Dear Valued Guest, We are very concerned to have received your disappointing review. It is our constant endeavour to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. Please share what was not so favourable experience and be rest assured, will work with the team internally to improve that. My team and I look forward to welcoming you back at Radisson Blu Plaza Delhi Airport. Warm Regards, Ashwani Kumar Goela General Manager

8/10 - 좋아요

Vidya 님, Cabarita

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is very good and the hotel is very clean. Unfortunately,the property is showing its age.
2024년 4월에 1박 숙박함
답변 제공: Radisson Blu Plaza Delhi Airport 님, 2024년 4월 18일
Dear Vidya,Thank you for sharing your feedback with us! We are glad to hear that you found our staff to be very good and enjoyed the cleanliness of our hotel. We appreciate your observation about the property showing its age and will take this into consideration for future improvements. We hope to welcome you back again soon.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable stay
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Hardeep 님, Greenwood

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel
2024년 4월에 2박 숙박함

8/10 - 좋아요

Sunil

가족 여행
Everything was good, the food was overpriced in a la carte. They changed the rate for our stay to almost double the first night
2024년 4월에 1박 숙박함
답변 제공: Radisson Blu Plaza Delhi Airport 님, 2024년 4월 13일
Dear Sunil,Thank you for sharing your feedback with us. We appreciate your kind words about the overall experience. We will take your comments into consideration for future improvements.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Joanna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean deserves the 5 star rating
2024년 4월에 1박 숙박함
답변 제공: Simmi 님, 2024년 4월 15일
Dear Valued Guest,Thank you so much for leaving us a perfect rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

8/10 - 좋아요

Janncen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
had a good stay at the hotel the day before my flight, it is accessible and near the airport which is very convenient.
2024년 4월에 1박 숙박함
답변 제공: Radisson Blu Plaza Delhi Airport 님, 2024년 4월 9일
Dear Janncen,We're delighted to hear that you had a good stay with us before your flight! We're glad that you found our hotel's location near the airport convenient. Thank you for choosing to stay with us! Hope to welcome you back soon.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

sanjay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay
2024년 4월에 1박 숙박함
답변 제공: Simmi 님, 2024년 4월 5일
Dear Valued Guest,Thank you for taking out the time to leave such a wonderful comment. Your feedback is truly cherished and will only motivate all of us to continuously strive to make experiences for all our guests memorableWarm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

8/10 - 좋아요

Ranjit

단체 여행
좋아요: 직원 및 서비스
Over all it was ok not great
2024년 4월에 1박 숙박함
답변 제공: Simmi 님, 2024년 4월 8일
Dear Valued Guest,Thank you for choosing Radisson Delhi as your preferred accommodationWe are indeed very pleased to know that you enjoyed your recent stay with us.We hope that on your next travel to the city, we will be your destination again as we look forward to welcoming you back.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Lindsey

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay but the smoking rooms are mixed in with non smoking so my room smell gave me a terrible headache
2024년 3월에 2박 숙박함
답변 제공: Simmi 님, 2024년 4월 2일
Dear Valued Guest,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your stay overall. However, we apologize for any inconvenience caused.We take your comments seriously and will review our room allocation procedures to ensure a more comfortable experience for all our guests in the future.We appreciate your patronage and hope to welcome you back for a more enjoyable stay.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

4/10 - 별로예요

Rano

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We get to the hotel at 4:30am and our room was not ready, then she wanted give us twin beds instead of our requested bed 40 minutes later someone else came and put us in a room that I wouldn’t consider a 5 star. In the morning corridor 2 rooms down they were sanding the walls and another person applying varnish to the door of a room . Aggravated my sinuses and was miserable the entire time I was there, when I went to complain of the odors and smell she said they didn’t have another room but will give refund for the first night. Then at checkout they said we have to go through Expedia. Can you help us..
2024년 3월에 3박 숙박함
답변 제공: Simmi 님, 2024년 4월 1일
Dear Valued GuestIt is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. We are deeply concerned to note your feedback and regret the inconvenience caused. We would like to inform you that we have addressed your comments with the concerned team and certainly hope that none of our other guests feel this way again. Please allow us to assure you that this is an aberration and by no means a reflection of our true potential. This is definitely not the kind of service we wish to offer. We truly hope to showcase improvement on your next visit.We remain at your disposal and look forward to another opportunity of welcoming you.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Sampath

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quality and the variety of food at the Breakfast buffet was very impressive
2024년 3월에 3박 숙박함
답변 제공: Simmi 님, 2024년 3월 28일
Dear Valued Guest,Thank you for taking the time to share your feedback with us.Your appreciation means a lot. Radisson Delhi is indeed a gourmet's paradise offering multiple award winning restaurants. Happy to know that you had a good time.Hope to see you soon.Warm Regards, Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

vinca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Simmi 님, 2024년 3월 28일
Dear Valued Guest,Thank you so much for leaving us a 5-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

8/10 - 좋아요

Gurudas 님, ISELIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property is located at a convenient location
2024년 3월에 1박 숙박함
답변 제공: Simmi 님, 2024년 3월 27일
Dear Valued Guest,Thank you for taking the time to share your rating and feedback with us. The hotel is a great option for business and leisure due to its central location, award winning restaurant and attentive staff.We hope to welcome you back soonWarm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

2/10 - 너무 별로예요

Rakesh

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
I booked this hotel so I have breakfast and drop off free but they didn’t provide me that.
2024년 3월에 1박 숙박함
답변 제공: Simmi 님, 2024년 3월 26일
Dear Valued Guest,We are deeply concerned to note your feedback and regret the inconvenience caused. We have made a note of your experience with us and shall surely consider corrective measures to prevent recurrences.We look forward to welcoming you again.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

PEEYUSH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Simmi 님, 2024년 3월 26일
Dear Valued Guest,Thank you so much for leaving us a 5-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Amar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay. Great staff. Highly recommended. A rating
2024년 3월에 1박 숙박함
답변 제공: Simmi 님, 2024년 3월 25일
Dear Valued Guest,Thank you for the wonderful feedback. We are happy to know that you had a great time at the hotel.Look forward to the pleasure of welcoming you back.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Lindsey

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smells like cigarettes because there are smoking rooms mixed in with non. Nice hotel
2024년 3월에 1박 숙박함
답변 제공: Simmi 님, 2024년 4월 2일
Dear Valued Guest,We would like to thank you for taking the time to share your feedback with us. We would like to thank you for taking the time to share your feedback with us. Rest assured we have noted your feedback. We appreciate your views and it is feedback such as yours that enables us to improve and monitor our quality and operations.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

2/10 - 너무 별로예요

Jatinder

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were dirty and smelly. It is definitively not a 5 star.
2024년 3월에 1박 숙박함
답변 제공: Simmi 님, 2024년 3월 25일
Dear Valed Guest,We apologize for the inconvenience you faced during your recent stay. Your feedback is valuable to us, and we're addressing the issues you've raised promptly. Our team will reach out to you shortly to discuss your experience further.Thank you for bringing these matters to our attention.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

6/10 - 괜찮아요

Rakesh

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
This is the last time I have stayed in Radisson . Radisson india needs to improve a lot 1) no one answer the phone in reservations. 2) The price the charge has no drop off or breakfast included. 3) I have ordered coffee in the room which never came My phone number is 19167156248 please call me if any one think this is not a fact.
2024년 3월에 1박 숙박함
답변 제공: Simmi 님, 2024년 3월 25일
Dear Valed Guest,We apologize for the inconvenience you faced during your recent stay. Your feedback is valuable to us, and we're addressing the issues you've raised promptly. Our team will reach out to you shortly to discuss your experience further.Thank you for bringing these matters to our attention.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

6/10 - 괜찮아요

Sanjiv

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Too close to the busy and dirty highway. Not a pretty site from the windows.
2024년 3월에 1박 숙박함
답변 제공: Simmi 님, 2024년 3월 25일
Dear Valued Guest,With deep concern, I have made a note of your experience and truly regret the inconvenience caused. May I humbly request you to please consider this experience as an aberration and not a representation of our standards.Thank you for choosing us and we look forward to welcoming you back soon, giving us another opportunity to regain your trust in our services.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Pratika

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful property. Their staff is so friendly and helpful which is the highlight. It’s at a convenient distance from airport. I will be happy to stay again at this hotel in near future
2024년 3월에 1박 숙박함
답변 제공: Simmi 님, 2024년 3월 21일
Dear Valued Guest,Thank you for choosing to stay at Radisson Delhi and for sharing such a nice experience. It gives us immense delight to note that the comfort and convenience provided to you at Radisson Delhi brings you back to stay here. Our hotel is a landmark in the area for more than 25 years now and we believe in constantly upgrading our facilities by offering the best amenities to our guests.We are indeed proud to have a team of very dedicated and experienced colleagues who work tirelessly to take care of every guest throughout while impressing them with our genuine hospitality. Your overwhelming words about our team members have been received with great delight.Warm Regards, Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

6/10 - 괜찮아요

ashutosh

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel prices itself as a 5 star category but does invest in upgrading any infrastructure. The hallway carpets are in pathetic condition. Lobby staff are polite but untrained. Area around the hotel is also substandard. No way price point is justified when stacked ip against other hotel options.
2024년 3월에 2박 숙박함
답변 제공: Simmi 님, 2024년 3월 21일
Dear Valued Guest,With deep concern, I have made a note of your experience and truly regret the inconvenience caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards.Thank you for choosing us and we look forward to welcoming you back soon, giving us another opportunity to regain your trust in our services.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Cindy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty good. Staff were very helpful.
2024년 3월에 2박 숙박함
답변 제공: Simmi 님, 2024년 3월 21일
Dear Valued Guest,It is truly a pleasure to know that you had a wonderful stay with us. Thank you and look forward to your return visit.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

8/10 - 좋아요

Nagarjun 님, MENOMONEE FALLS

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel but terrible location. Traffic on the road adjacent to the hotel was a nightmare.
2024년 3월에 2박 숙박함
답변 제공: Simmi 님, 2024년 3월 18일
Dear Valued Guest,Thank you for sharing your feedback with us. We're glad to hear you found our hotel to be good. We understand that the traffic in the area can be challenging at times, and we apologize for any inconvenience it may have caused during your stay. We appreciate your understanding and hope to welcome you back soon for another enjoyable experience.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Prabin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing was good except the checking process which was too lengthy , waited almost 25-30 mins for room, there were no sitting available, could have been better offering place to seat for hold and even drinks if possible.
2024년 3월에 1박 숙박함
답변 제공: Simmi 님, 2024년 3월 18일
Dear Valued Guest,We would like to thank you for taking the time to share your feedback with us. . As a hotel, we pride ourselves in the fact that our guests feel at home and have a sense of comfort being offered to them without being intrusive.Rest assured we have noted your feedback. We appreciate your views and it is feedback such as yours that enables us to improve and monitor our quality and operations.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful property! The rooms are spacious and the beds very comfortable. The staff was very helpful and friendly. The restaurants offer excellent service and food. You are able to book airport transportation very easily.
2024년 3월에 1박 숙박함
답변 제공: Simmi 님, 2024년 3월 13일
Dear Valued Guest,Thank you for choosing to stay at Radisson Delhi and for sharing such a nice experience. It gives us immense delight to note that the comfort and convenience provided to you at Radisson Delhi brings you back to stay here. Our hotel is a landmark in the area for more than 25 years now and we believe in constantly upgrading our facilities by offering the best amenities to our guests.We are indeed proud to have a team of very dedicated and experienced colleagues who work tirelessly to take care of every guest throughout while impressing them with our genuine hospitality. Your overwhelming words about our team members have been received with great delight.Warm Regards, Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

6/10 - 괜찮아요

Rohan Ravindran 님, Cliffside Park

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Issues with room key multiple times
2024년 3월에 2박 숙박함
답변 제공: Simmi 님, 2024년 3월 11일
Dear Valued Guest,We are deeply concerned to note your feedback and regret the inconvenience caused. We have made a note of your experience with us and shall surely consider corrective measures to prevent recurrences.We look forward to welcoming you again.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Lindsey

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very nice. Thank you!
답변 제공: Simmi 님, 2024년 3월 11일
Dear Valued Guest,It is truly a pleasure to know that you had a wonderful stay with us. Thank you and look forward to your return visit.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

sukhbir

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Coustmer service was great
답변 제공: Simmi 님, 2024년 3월 11일
Dear Valued Guest,It is truly a pleasure to know that you had a wonderful stay with us. Thank you and look forward to your return visit.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Ronald

출장 여행
We travel a lot internationally for work… this is one of the better trained staffs we have seen. Attention to detail at every level of the stay is easy to see. Even the equipment in the gym is top quality.
2024년 2월에 2박 숙박함
답변 제공: Simmi 님, 2024년 3월 5일
Dear Valued Guest,It was wonderful to have you stay with us and thank you for choosing Radisson Delhi for your recent visit and for sharing your experience.We are glad to know that we were able to live up to your expectation of service excellence and make your stay memorable with warm genuine care and smiles.We all look forward to your next visit and hope to see you very soon.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

NitinKumar

2024년 3월에 1박 숙박함
답변 제공: Simmi 님, 2024년 3월 25일
Dear Valued Guest,Thank you so much for leaving us a 5-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Daniel 님, Richmond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sonali and supriya from front desk was very helpful
2024년 3월에 1박 숙박함
답변 제공: Simmi 님, 2024년 3월 2일
Dear Valued Guest,Many thanks for sharing your kind appreciation and memorable experience with us. We are so glad that we could meet your expectations.We look forward to welcoming you back again soon!Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Tarini

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff service is excellent
답변 제공: Simmi 님, 2024년 3월 1일
Dear Valued Guest,Many thanks for sharing your kind appreciation and memorable experience with us. We are so glad that we could meet your expectations.We look forward to welcoming you back again soon!Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

6/10 - 괜찮아요

Avtar

2024년 2월에 1박 숙박함
답변 제공: Simmi 님, 2024년 3월 1일
Dear Valued Guest,Thank you so much for leaving us a rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Miki

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Simmi 님, 2024년 3월 1일
Dear Valued Guest,Thank you so much for leaving us a 5-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

2/10 - 너무 별로예요

Gaurav

출장 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Disappointed with Lost and Found Service at Hotel Radisson IGI International Airport New Delhi As a loyal patron of Radisson hotels, I recently had the unfortunate experience of leaving behind some important belongings during my stay at the Hotel Radisson IGI International Airport New Delhi from February 20th to February 22nd, 2024. Room 175 served as my temporary abode during this time, and upon my departure, I inadvertently forgot several crucial items along with a piece of clothing. Given my trust in Radisson's reputation for exemplary service, I immediately contacted the hotel upon realizing my oversight. However, despite my repeated attempts — three calls in total — to inquire about the misplaced items, I was met with disappointing responses each time. The hotel staff consistently insisted that nothing matching the description of my lost belongings had been found in the room. This lack of assistance and seeming indifference towards my situation has left me deeply disheartened. The items I left behind hold significant value and importance to me, both sentimentally and practically. As someone who has been a longstanding customer of Radisson, I had expected better care and support in such circumstances. It pains me to express suspicion, but I cannot shake the feeling that there may be a discrepancy between the reality of what was left behind and the information provided by the hotel staff. This experience has cast a shadow of doubt on the integrity and reliabilit
2024년 2월에 2박 숙박함
답변 제공: Simmi 님, 2024년 2월 27일
Dear Valued GuestIt is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. We are deeply concerned to note your feedback and regret the inconvenience caused. We would like to inform you that we have addressed your comments with the concerned team and certainly hope that none of our other guests feel this way again. Please allow us to assure you that this is an aberration and by no means a reflection of our true potential. This is definitely not the kind of service we wish to offer. We truly hope to showcase improvement on your next visit.We remain at your disposal and look forward to another opportunity of welcoming you.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

8/10 - 좋아요

FNU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall good
2024년 2월에 1박 숙박함
답변 제공: Simmi 님, 2024년 2월 23일
Dear Valued Guest,Thank you so much for leaving us a 4-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Siddharth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing property the staff is super friendly n attentive one of the best Raddison properties I have stayed at convenient location definitely 5⭐️⭐️⭐️⭐️⭐️
2024년 2월에 2박 숙박함
답변 제공: Simmi 님, 2024년 2월 23일
Dear Valued Guest,It was wonderful to have you stay with us and thank you for choosing Radisson Delhi for your recent visit and for sharing your experience.We are glad to know that we were able to live up to your expectation of service excellence and make your stay memorable with warm genuine care and smiles.We all look forward to your next visit and hope to see you very soon.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Rajvinder

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Aerocity shopping plaza has great food options with multiple restaurant with western style atmosphere.
2024년 2월에 1박 숙박함
답변 제공: Simmi 님, 2024년 2월 23일
Dear Valued Guest,Many thanks for sharing your kind appreciation and memorable experience with us. We are so glad that we could meet your expectations.We look forward to welcoming you back again soon!Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

4/10 - 별로예요

Frederic

출장 여행
좋아요: 청결 상태
Chambre non fumeur non disponible alors que réservée par défaut
2024년 2월에 2박 숙박함
답변 제공: Simmi 님, 2024년 2월 23일
Dear Valued Guest,We are concerned to hear that your stay was not up to the excellence we strive towards. While we regret the experience you had, may I assure you that we are looking into the cause of this experienceWe do hope you choose to stay with us again and it would be a pleasure to welcome you backWarm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Vijay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property. Clean, affordable.
2024년 2월에 1박 숙박함
답변 제공: Simmi 님, 2024년 2월 21일
Dear Valued Guest,It is truly a pleasure to know that you had a wonderful stay with us. Thank you and look forward to your return visit.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Payal and Anjum were very helpful during our stay.
답변 제공: Simmi 님, 2024년 2월 19일
Dear Valued Guest,It is truly a pleasure to know that you had a wonderful stay with us. Thank you and look forward to your return visit.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Pooja

2024년 2월에 3박 숙박함
답변 제공: Simmi 님, 2024년 3월 21일
Dear Valued Guest,Thank you so much for leaving us a 5-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

10/10 - 훌륭해요

Angrez

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well was fine, not as exciting
2024년 2월에 1박 숙박함
답변 제공: Simmi 님, 2024년 2월 19일
Dear Valued Guest,Thank you for choosing Radisson Delhi as your preferred accommodationWe are indeed very pleased to know that you enjoyed your recent stay with us.We hope that on your next travel to the city, we will be your destination again as we look forward to welcoming you back.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

2/10 - 너무 별로예요

Jagvinder

연인과의 여행
We reached hotel in late night for check in but for some reason saying electricity they send us to different hotel. It was so late already so we had hard time
2024년 2월에 1박 숙박함
답변 제공: Simmi 님, 2024년 2월 19일
Dear Valued Guest,We are deeply concerned to note your feedback and regret the inconvenience caused. We have made a note of your experience with us and shall surely consider corrective measures to prevent recurrences.We look forward to welcoming you again.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)