숙박 시설 정면

타우루스 사로바르 포르티코 여행 후기

3.5 out of 5
타우루스 사로바르 포르티코
Igi Airport Rd N H-08, Mahipalpur Extn, New Delhi, Delhi N.C.R

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 131개 이용 후기 중 34개" "
평점 8 - 좋아요. 131개 이용 후기 중 36개" "
평점 6 - 괜찮아요. 131개 이용 후기 중 28개" "
평점 4 - 별로예요. 131개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 131개 이용 후기 중 16개" "

6.8/10

청결 상태

7.4/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

Sunny

Excellent
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Radica

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Overall good
2024년 3월에 2박 숙박함
답변 제공: DHIRENDER DAGAR 님, 2024년 4월 9일
Dear Guest, it was a pleasure having you stay with us at Taurus Sarovar Portico, New Delhi. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you

2/10 - 너무 별로예요

Parvinder

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Once we check in hotel they gave us small room . They showed the pictures standard room . But room is so small instead we booked the room. When we going to breakfast at 9am house keeping guys cleaning other rooms we asked them to size that was actually standard. But they gave us small room . We ask the reception they told us the room was not available when i booked. But they charged me full amaout . i complained to hotel manager. They changed the room. But i stayed one night small room. So before check in checked room to booking as per picture shows on website . i had bad experience about Sarovar Patrico mahipalpur hotel .
2024년 3월에 3박 숙박함
답변 제공: DHIRENDER DAGAR 님, 2024년 4월 9일
Dear Guest, warm greetings from all the team at Taurus Sarovar Portico, New Delhi. On behalf of the management of Taurus Sarovar Portico, New Delhi, i would like to thank you for staying with us. At Taurus Sarovar Portico, New Delhi we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a problems during your stay. As result of our shortcomings i have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again i am very sorry. Personally i wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Taurus Sarovar Portico, the meantime, once again, may i extend my sincere apologies to you and once again thank you for your understanding. Thank you

10/10 - 훌륭해요

AJAY KUMAR

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall is good
2024년 3월에 3박 숙박함
답변 제공: DHIRENDER DAGAR 님, 2024년 4월 9일
Dear Guest, it was a pleasure having you stay with us at Taurus Sarovar Portico, New Delhi. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you

10/10 - 훌륭해요

Manpreet

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property and staff is very friendly
2024년 3월에 1박 숙박함
답변 제공: DHIRENDER DAGAR 님, 2024년 4월 9일
Dear Guest, it was a pleasure having you stay with us at Taurus Sarovar Portico, New Delhi. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you

10/10 - 훌륭해요

Maria Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: DHIRENDER DAGAR 님, 2024년 4월 9일
Dear Guest, it was a pleasure having you stay with us at Taurus Sarovar Portico, New Delhi. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you

2/10 - 너무 별로예요

Liz

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What was shown in pictures was very misleading. Holes in the walls, bathroom was not clean upon checkin, the hotel was very outdated. I was only needing for the night but for the price point I expected more. We did not feel safe at this location. only positive was that it was close to the airport
2024년 2월에 1박 숙박함
답변 제공: DHIRENDER DAGAR 님, 2024년 4월 9일
Dear Guest, warm greetings from all the team at Taurus Sarovar Portico, New Delhi. On behalf of the management of Taurus Sarovar Portico, New Delhi, i would like to thank you for staying with us. At Taurus Sarovar Portico, New Delhi we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a problems during your stay. As result of our shortcomings i have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again i am very sorry. Personally i wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Taurus Sarovar Portico, the meantime, once again, may i extend my sincere apologies to you and once again thank you for your understanding. Thank you

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
A mediocre hotel using the brand name Sarovar Portico
2024년 1월에 1박 숙박함

8/10 - 좋아요

SHILADITYA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly efficient check in, clean comfortable room, very little hot water in the wash
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Maninder

가족 여행
좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Bela

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is hardly anything to like about this hotel except it is close to the airport. 1. Reception Staff too rude and ignorant. 2. Amenities like WI-FI, hot water for shower, temperature in the room, towels, water kettle for tea—nothing was working when we checked in. We had to call for everything and it took us 2 hours to finally settle into the room after changing 3 rooms. 3. Buffett dinner menu was not good. Overall experience very bad and poor.
2024년 1월에 1박 숙박함

8/10 - 좋아요

PIYUSH

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함

8/10 - 좋아요

Kabir Singh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

Vinod

연인과의 여행
별로예요: 편의 시설/서비스
Old property no windows in the room I would not stay again
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Neeraj

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Pingal

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were not the cleanest, too much noise from surrounding rooms… breakfast was average low. Only good part was the distance to airport
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Savvy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff, average condition of rooms
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

SHAMBADITYA

2023년 9월에 1박 숙박함

8/10 - 좋아요

SOUMYA

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
In-house restaurant (hot breakfast buffet and served): 4 star, Service Staff 4 star, Bed: 3 star, Room Feature: 3 star, Bathroom: 2 star, Corridor: 2 star.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Grant

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Navneet

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely horrific. In order to attend a call, one has to go out of the hotel and stabd by roadside. The wifi is super slow. The staffs show no hospitality. The rooms give a claustrophobic vibe, no windows no nothing. Need maintenance and upgrades.
2023년 7월에 5박 숙박함

8/10 - 좋아요

SHUVRA

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Amrit preet

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They don't have vallet parking at night hours. Other things were all excellent. I had increased my checkout time for more than 2 hrs and they acceped it without any quarrel for consecutive two days. I recommend this hotel to everyone.The stay was pleasant and cozy.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Craig

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good overall. Room floors and bath tub need to be updated to match the quality of the rest of the hotel.
2023년 3월에 1박 숙박함

4/10 - 별로예요

MITUL

별로예요: 청결 상태, 객실의 편안함
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Joe and Kelley

가족 여행
좋아요: 직원 및 서비스
Okay but not great. Would not stay there again
2023년 2월에 2박 숙박함

6/10 - 괜찮아요

Raphael 님, Tallahassee

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was seemingly nice, but t helpful
2023년 2월에 3박 숙박함

2/10 - 너무 별로예요

Arun

2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Pawandeep

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would highly recommend looking into other hotels. We booked this hotel because it was somewhat cheap and well, we got what we paid for. To start, the rooms weren't very clean (The housekeeping was horrible as well. They forgot to mop the floor and also completely missed a day). They only have a few rooms available with a window. The wifi doesn't work most of the time. Their services overall are horrible. Some staff members are great, while some aren't. Mohit is the most incompetent receptionist I've ever delt with. He couldn't explain their own bill to us. He started helping 10 other guests check-in while still in the process of helping me out. We almost missed our flight because he had us wait 45 minutes to print the papers out. He also told us that he would email a pdf of the bills, but its been over a month and we still haven't received it and probably never will. The only great thing about the hotel is their buffet system.
답변 제공: VINAY KUMAR 님, 2022년 12월 30일
Dear Guest, Warm greetings from all the team at Taurus Sarovar Portico,New Delhi. On behalf of the management of Taurus Sarovar Portico,New Delhi, I would like to thank you for staying with us. At Taurus Sarovar Portico,New Delhi we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced problems during your stay. As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Taurus Sarovar Portico,New Delhi. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you

10/10 - 훌륭해요

Anish

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good service
답변 제공: VINAY KUMAR 님, 2022년 12월 30일
Dear Guest, Greetings of the day We are glad to know that you had a memorable stay . Thank you for sparing your precious time in sharing your valuable experience with us and our patrons shared . We are grateful for the kind words of appreciation and generous compliments . Your overwhelming words have been received with great delight and our entire team is head over heels to know that we lived up to your expectations . Your feedback inspire us to improve further and ensure a grander experience to all our esteemed guest .We are indeed proud to have a team of passionate and experienced colleagues who work tirelessly round the clock and ensure perpetually warm hospitality to all our valued guest . Thank you for choosing to stay at Taurus Sarovar Portico New Delhi . We look forward for your continued patronage and to welcome you back soon. Thank You

8/10 - 좋아요

AROLDO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very courteous staff. Very good value. Close to airport.
답변 제공: VINAY KUMAR 님, 2022년 12월 20일
Dear Guest, Greetings of the day We are glad to know that you had a memorable stay . Thank you for sparing your precious time in sharing your valuable experience with us and our patrons shared . We are grateful for the kind words of appreciation and generous compliments . Your overwhelming words have been received with great delight and our entire team is head over heels to know that we lived up to your expectations . Your feedback inspire us to improve further and ensure a grander experience to all our esteemed guest .We are indeed proud to have a team of passionate and experienced colleagues who work tirelessly round the clock and ensure perpetually warm hospitality to all our valued guest . Thank you for choosing to stay at Taurus Sarovar Portico New Delhi . We look forward for your continued patronage and to welcome you back soon. Thank You

2/10 - 너무 별로예요

VS

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1. Cleanliness - blood stain on bedsheet! 2. Toilet stopped flushing shortly into stay and remained this way until checkout 3. Pre-paid and booked an airport cab for 800 INR for early next morning int'l flight and 10 min before cab was to arrive, learned that concierge never booked cab and they did not record that payment had already been made. They asked us to pay, and were only beginning to call a cab at the time the cab should've arrived. Cab arrived 10 min late and we were not refunded the exorbitant fee for cab booking (what is the point of pre-booking with hotel if time is not honored)? Front desk staff were indifferent to the cab issue entirely.
답변 제공: VINAY KUMAR 님, 2022년 12월 20일
Dear Guest, Warm greetings from all the team at Taurus Sarovar Portico,New Delhi. On behalf of the management of Taurus Sarovar Portico,New Delhi, I would like to thank you for staying with us. At Taurus Sarovar Portico,New Delhi we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced problems during your stay. As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Taurus Sarovar Portico,New Delhi. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you

8/10 - 좋아요

TALAT

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: VINAY KUMAR 님, 2022년 12월 20일
Dear Guest, Greetings of the day We are glad to know that you had a memorable stay . Thank you for sparing your precious time in sharing your valuable experience with us and our patrons shared . We are grateful for the kind words of appreciation and generous compliments . Your overwhelming words have been received with great delight and our entire team is head over heels to know that we lived up to your expectations . Your feedback inspire us to improve further and ensure a grander experience to all our esteemed guest .We are indeed proud to have a team of passionate and experienced colleagues who work tirelessly round the clock and ensure perpetually warm hospitality to all our valued guest . Thank you for choosing to stay at Taurus Sarovar Portico New Delhi . We look forward for your continued patronage and to welcome you back soon. Thank You

4/10 - 별로예요

kamlesh

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All rooms here don't have any window and the area /floor lobby stinks with toilet smell ..Absolutely avoidable !!!!
2022년 11월에 1박 숙박함
답변 제공: VINAY KUMAR 님, 2022년 12월 20일
Dear Guest, Warm greetings from all the team at Taurus Sarovar Portico,New Delhi. On behalf of the management of Taurus Sarovar Portico,New Delhi, I would like to thank you for staying with us. At Taurus Sarovar Portico,New Delhi we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced problems during your stay. As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Taurus Sarovar Portico,New Delhi. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you

4/10 - 별로예요

Geeta

가족 여행
별로예요: 청결 상태
2022년 11월에 1박 숙박함
답변 제공: VINAY KUMAR 님, 2022년 12월 20일
Dear guest, it was a pleasure having you stay with us at Taurus Sarovar Portico, New Delhi. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, kind regards

4/10 - 별로예요

Asha

별로예요: 청결 상태, 직원 및 서비스

10/10 - 훌륭해요

Satnam

10/10 - 훌륭해요

Bryce

2022년 10월에 1박 숙박함

4/10 - 별로예요

jagvir

2022년 9월에 1박 숙박함

8/10 - 좋아요

Jon

2022년 9월에 2박 숙박함
답변 제공: VINAY KUMAR 님, 2022년 12월 20일
Dear Guest, Greetings of the day We are glad to know that you had a memorable stay . Thank you for sparing your precious time in sharing your valuable experience with us and our patrons shared . We are grateful for the kind words of appreciation and generous compliments . Your overwhelming words have been received with great delight and our entire team is head over heels to know that we lived up to your expectations . Your feedback inspire us to improve further and ensure a grander experience to all our esteemed guest .We are indeed proud to have a team of passionate and experienced colleagues who work tirelessly round the clock and ensure perpetually warm hospitality to all our valued guest . Thank you for choosing to stay at Taurus Sarovar Portico New Delhi . We look forward for your continued patronage and to welcome you back soon. Thank You

2/10 - 너무 별로예요

Upender

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Complete wastage of money, room was stinking like any thing ..simpley look for another place around if you want some thing near airport ...At least you not regret wasting 5 k ...
2022년 8월에 1박 숙박함
답변 제공: VINAY KUMAR 님, 2022년 8월 22일
Dear Guest, Warm greetings from all the team at Taurus Sarovar Portico,New Delhi. On behalf of the management of Taurus Sarovar Portico,New Delhi, I would like to thank you for staying with us. At Taurus Sarovar Portico,New Delhi we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced problems during your stay. As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Taurus Sarovar Portico,New Delhi. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you

2/10 - 너무 별로예요

Ramnik

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ac is not working that person who is attending the customers behavior is not good
2022년 8월에 1박 숙박함
답변 제공: VINAY KUMAR 님, 2022년 12월 20일
Dear Guest, Warm greetings from all the team at Taurus Sarovar Portico,New Delhi. On behalf of the management of Taurus Sarovar Portico,New Delhi, I would like to thank you for staying with us. At Taurus Sarovar Portico,New Delhi we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced problems during your stay. As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Taurus Sarovar Portico,New Delhi. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you

2/10 - 너무 별로예요

Vidya Sagar

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unprofessional staff. Rude & lack of knowledge. Smelly rooms, public areas have no ac & lights on. Breakfast provided is disaster. Deserve to be 2 star only
2022년 8월에 1박 숙박함
답변 제공: Vinay 님, 2022년 8월 12일
Dear Guest, Warm greetings from all the team at Taurus Sarovar Portico,New Delhi. On behalf of the management of Taurus Sarovar Portico,New Delhi, I would like to thank you for staying with us. At Taurus Sarovar Portico,New Delhi we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced problems during your stay. As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Taurus Sarovar Portico,New Delhi. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you

10/10 - 훌륭해요

Faroz

2022년 7월에 1박 숙박함
답변 제공: Vinay 님, 2022년 7월 23일
Dear guest, it was a pleasure having you stay with us at Taurus Sarovar Portico, New Delhi. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, kind regards

8/10 - 좋아요

Barsha

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 2박 숙박함
답변 제공: Vinay 님, 2022년 7월 6일
Dear guest, it was a pleasure having you stay with us at taurus sarovar portico, new delhi. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, kind regards

10/10 - 훌륭해요

Ravi

2022년 4월에 2박 숙박함
답변 제공: Vinay 님, 2022년 6월 22일
Dear Guest, Greetings of the day We are glad to know that you had a memorable stay . Thank you for sparing your precious time in sharing your valuable experience with us and our patrons shared . We are grateful for the kind words of appreciation and generous compliments . Your overwhelming words have been received with great delight and our entire team is head over heels to know that we lived up to your expectations . Your feedback inspire us to improve further and ensure a grander experience to all our esteemed guest .We are indeed proud to have a team of passionate and experienced colleagues who work tirelessly round the clock and ensure perpetually warm hospitality to all our valued guest . Thank you for choosing to stay at Taurus Sarovar Portico New Delhi . We look forward for your continued patronage and to welcome you back soon. Thank You

8/10 - 좋아요

Candy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only some of the staff wore masks. I ordered a hotel car for an airport drop. The car was late and charged a normal expensive price, but, the car was an old economy car. The driver had no mask and at my request stopped and bought one, which he put on his chin covering neither mouth or nose! He refused to wear the mask properly at my request! The hotel was VERY CLEAN which was a very nice surprise in comparison to most hotels in India. For the amenities given, the hotel was a bit overpriced and the menu was very overpriced. I probably will not return to the hotel.
2022년 5월에 1박 숙박함
답변 제공: Vinay 님, 2022년 6월 22일
Dear Guest, Warm greetings from all the team at Taurus Sarovar Portico,New Delhi. On behalf of the management of Taurus Sarovar Portico,New Delhi, I would like to thank you for staying with us. At Taurus Sarovar Portico,New Delhi we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced problems during your stay. As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Taurus Sarovar Portico,New Delhi. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you

6/10 - 괜찮아요

Uday

별로예요: 숙박 시설 상태 및 시설
Rooms were quite small. The property looks aged and needs some upgrade. Breakfast spread was good.
2022년 4월에 1박 숙박함
답변 제공: NARESH 님, 2022년 5월 8일
Dear Guest, Thank you for taking the time to submit your feedback which is critical in our continuous efforts to improve our services. We are really disappointed to learn about the inconvenience you faced and sincerely apologize for the same. Rest assured that we will investigate the matter and will take the necessary steps to ensure a better guest experience. We hope that you would see this incident in isolation and give us another opportunity to serve you soon. Sincerely, Dhirender Dagar Front office Manager Taurus Sarovar Portico

10/10 - 훌륭해요

Daleep K.

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Friendly staff and Good service
2022년 4월에 1박 숙박함
답변 제공: NARESH 님, 2022년 5월 8일
Dear guest, Thank you very much for sparing your valuable time to share feedback of your experience. We are delighted that you had a wonderful experience at taurus sarovar portico, new delhi and that you were impressed by the service and standard of the hotel thank you for your generous compliments. Thank you for making us your hospitality partner, we look forward to welcoming you again at the hotel soon. Best regards Taurus Sarovar Portico New Delhi

2/10 - 너무 별로예요

Avnish

2022년 3월에 1박 숙박함
답변 제공: Vinay 님, 2022년 8월 12일
Dear Guest, Warm greetings from all the team at Taurus Sarovar Portico,New Delhi. On behalf of the management of Taurus Sarovar Portico,New Delhi, I would like to thank you for staying with us. At Taurus Sarovar Portico,New Delhi we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced problems during your stay. As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Taurus Sarovar Portico,New Delhi. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you