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JRD 럭셔리 여행 후기

3.5 out of 5
JRD 럭셔리
B-7/113 A, Safdarjung Enclave, New Delhi, Delhi N.C.R

이용 후기

5.6
평점 10 - 훌륭해요. 26개 이용 후기 중 3개" "
평점 8 - 좋아요. 26개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 26개 이용 후기 중 5개" "
평점 4 - 별로예요. 26개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 26개 이용 후기 중 7개" "

5.2/10

청결 상태

5.8/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

10/10 - 훌륭해요

Tobias

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

8/10 - 좋아요

Bryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel near Deer Park and Hauz Khas. Clean room and friendly staff. Breakfast options are just ok.
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Kushan

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall good to stay

6/10 - 괜찮아요

Thierry

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Diese Unterkunft wäre gut, wenn sie ordentlich gepflegt würde. Die Realität entspricht nicht den Bildern. Das 'Frühstücksbüffet' ist langweilig und die Tischdecken dreckig.
2022년 11월에 5박 숙박함

2/10 - 너무 별로예요

Benelli Srinagar

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Na
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Saurav

nice
2022년 4월에 2박 숙박함

2/10 - 너무 별로예요

Krishna

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst ever hotel I ever lived. No cleanliness at all. Looks good outside but not inside. They didn’t even have common sense to avoid loud noises (construction work) during night.
2022년 1월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not as pictured. Rooms were dirty and smelled like smoke.
2020년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 11월에 3박 숙박함

8/10 - 좋아요

Uthaya

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Dr.Uthayakumar M
Ok
2019년 9월에 1박 숙박함

8/10 - 좋아요

SAPNA

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Feedback
good
2019년 5월에 1박 숙박함
답변 제공: JRD 님, 2019년 5월 23일
Dear Guest, It was a pleasure hosting you at our property and we are glad that you were happy with the services , would request you to grant us the pleasure of hosting you in future also.

2/10 - 너무 별로예요

REJEESH

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The property was a horrible experience. It also ended up with my shirt stolen from my room. First time in my 23 years of travelling. The photograps on the hotels.com site do not have any resemblence to the actual property. Rooms are dusty, dirty, bed & linen dirty , no connectivty for mobiles inside the room, work going on late into the night and loud noices. One lady in the adjacent room had part of her wall crashing into her room as the workers accidently drilled a big hole through it wrongly. She narrowly escaped.
2019년 2월에 2박 숙박함
답변 제공: JRD 님, 2019년 5월 23일
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect Hotel for my needs near Green Park Area.
Really nice staff. Clean rooms. close to lots of night life and Green Park area of Delhi
2018년 2월에 1박 숙박함
답변 제공: JRD 님, 2019년 5월 23일
Dear Guest, It was a pleasure hosting you at our property and we are glad that you were happy with the services , would request you to grant us the pleasure of hosting you in future also.

4/10 - 별로예요

Abhi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad cleanliness
it was short stay. Hotel is in good location but noisy. could hear people around my room. Staff were ok though during checkout they didn't seem to greet guests. Rooms b dedsheet were stained, towels didn't smell nice .
2017년 12월에 1박 숙박함
답변 제공: JRD 님, 2019년 5월 23일
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

2/10 - 너무 별로예요

Abhishek

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cheat Hotels and Pathetic Service with no empathy
My reservation was cancelled by the hotel a day before the check in while I was in Amsterdam. The hotel manager then charged me double the amount that was shown on hotels.com to give me a really bad room. I was informed that it was hotels.com mistake so, I need to pay more money. Hotels.com refused to get me an alternate hotel as I had checked in the original hotel (What am I supposed to do when I land at 2 AM in the morning during winters?). Anyways, I would not recommend this hotel or hotels.com to anyone.
답변 제공: JRD 님, 2019년 5월 23일
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

2/10 - 너무 별로예요

P 님, Minnesota

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed and Frustrating Experience
I prepaid for 5 nights at this hotel. When we arrived around 5 PM the front desk person, Manoj, seemed very busy and double-checked to see if we were supposed to be at this hotel. After a few minutes he informed us that we were but that we would be moved to a different branch of the hotel chain down the block. It would be an upgrade. He mentioned other names I was familiar with such as the JRD Exotica. We moved down the block to a different hotel as he mentioned. The new hotel only had a room for us for one night and wanted us to go back to the JRD Boutique after the one nigh. This front desk worker said they are not the same hotel chain. I threatened a refund and talked to Mr. Manoj on the phone. He said he would have us come back. We did and got in a room. It felt like the JRD Boutique might have been overbooked, that they do this regularly - working with a neighborhood hotel when overbooked, but they had a room for us when we came back. The room was ok. The water from the shower/tub leaked into the bathroom. We felt unwelcome. I checked out the next day with the front desk staff. It was difficult to contact Expedia to talk about the incident while I was in India. The phone number listed couldn't be reached via a landline in India. My cellphone had no service. There was no email address to contact customer service. I had to ask my sister in the US to make a call for me while we booked ourselves into a different hotel. I am still waiting for a refund.
답변 제공: JRD 님, 2019년 5월 23일
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

6/10 - 괜찮아요

prakhar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice and comfortable stay
Spacious rooms with good room service,made the stay pleasant. But the hotel is a bit far from main road..
답변 제공: JRD 님, 2019년 5월 23일
Dear Guest, It was a pleasure hosting you at our property and we are glad that you were happy with the services , would request you to grant us the pleasure of hosting you in future also.

8/10 - 좋아요

Florence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: JRD 님, 2019년 5월 23일
Dear Guest, It was a pleasure hosting you at our property and we are glad that you were happy with the services , would request you to grant us the pleasure of hosting you in future also.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice location but below average on cleanliness
Although it states free breakfast, there is no breakfast buffet...
답변 제공: JRD 님, 2019년 5월 23일
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

6/10 - 괜찮아요

jenny 님, Melbourne

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty and rundown but location is great
It wasn't the worst I was in. Given the price, It was closed to my expectation. But there are cockroaches in the toilets. I have to kill around five big and small cockroaches before I used it. But the hotel location is good... Walking distance to nice pubs.
답변 제공: JRD 님, 2019년 5월 23일
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pathetic experience. Avoid booking this hotel
Pathetic... no room service at all. No one bothers to even come and check the room condition even after repeated calls in the reception
답변 제공: JRD 님, 2019년 5월 23일
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
답변 제공: JRD 님, 2019년 5월 23일
Dear Guest, It was a pleasure hosting you at our property and we are glad that you were happy with the services , would request you to grant us the pleasure of hosting you in future also.

6/10 - 괜찮아요

Dan 님, Boston, MA

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Not too great.
This hotel is probably not worth the expense, especially given the large number of nearby options in the same price range. My room was essentially windowless, the bed was uncomfortable (way too soft), and at no point during my stay did the hot water work. Even more frustrating, my calls to the front desk to get hot water resulted in absolutely no action at all. Also, the location can be difficult to access at night, when the entire neighborhood becomes gated off--although this is true of many Delhi areas. On the positive side, the room was clean, and they provided plentiful bottled water. Their 24 hour check-in service is real, and the room was quiet.
답변 제공: JRD 님, 2019년 5월 23일
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: JRD 님, 2019년 5월 25일
Dear guest, We sincerely regret that we could not meet with your expectations, however we have taken note about The issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

4/10 - 별로예요

shrus

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: JRD 님, 2019년 5월 25일
Dear guest, We sincerely regret that we could not meet with your expectations, however we have taken note about The issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

2/10 - 너무 별로예요

Traveller 님, Mumbai

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad staff
The hotel room was okay but staff and services were bad. Although I have booked the hotel from hotels.com website, during checkin, they could not locate the voucher, and during checkout, they were insisting that I pay. During checkout, I could see many other guests complaining about many things (including no water) - although I have not faced any such issues while staying in my room. The front desk folks were shouting at each other and not paying attention to guests. I went at 9pm to check in, and the room was not yet ready! My room was at the top floor, and there was loud noise in the rooftop at the middle of the night. Overall, a pathetic hotel and I am not going back again.
답변 제공: JRD 님, 2019년 5월 23일
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.