디럭스룸, 퀸사이즈침대 2개 | 다리미/다리미판, 침대 시트
예약 가능 여부 확인

데날리 블러프스 호텔 여행 후기

3 out of 5
데날리 블러프스 호텔
Mile 238 4 George Parks Hwy, Denali National Park, AK

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 659개 이용 후기 중 286개" "
평점 8 - 좋아요. 659개 이용 후기 중 224개" "
평점 6 - 괜찮아요. 659개 이용 후기 중 96개" "
평점 4 - 별로예요. 659개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 659개 이용 후기 중 17개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

Gregory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
you can hear through the walls its very loud and the parking is tough to get a spot close to the rooms but it has a great view of the mountains and very clean looking hotel
2023년 9월에 3박 숙박함

6/10 - 괜찮아요

massimo

연인과의 여행
Nice position, staff fairly friendly. Parking far from room.
답변 제공: Bluffs Management 님, 2023년 12월 4일
Thank you for the review massimo. We hope you enjoyed your stay with us in Denali.

8/10 - 좋아요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good, clean place to stay with convenient & very good restaurant. Since it’s on a hill/ bluff, you will have to roll your luggage up or down hills to get to your building. If you are on the second floor, there are no elevators so you will have to carry your luggage up a flight of stairs. Also parking seems limited & you may have to roll your luggage thru a gravel parking lot to get to your building.
2023년 9월에 3박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you Richard. We appreciate the feedback and we're working on upgrading our accessibility at the hotel. Hope you enjoyed your time in Denali!

6/10 - 괜찮아요

Lisa

좋아요: 청결 상태, 직원 및 서비스
Could not control heat in room Could hear neighbors and road noise all night Shuttle to Denali visitor center was nice
2023년 9월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thanks for the honest review Lisa!

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thanks Christopher!

10/10 - 훌륭해요

Rick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, walking distance to cruise terminal, restaurants and shopping.
2023년 9월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you Rick!

2/10 - 너무 별로예요

Claudia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thanks for the review Claudia but would have liked to known when you gave us such a poor review. Warmest regards.

10/10 - 훌륭해요

Fred

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our room (clean, comfortable, nicely furnished), and we had a nice view of the mountains from our balcony. The staff were very friendly and the restaurant in the hotel was very good. The front desk suggested other restaurants nearby and we enjoyed dinner at the Moose-aka and lunch at Denali Doghouse, both a short walk from the hotel. Free shuttle to Denali National Park is convenient, but only runs once an hour and has a two hour gap in service in the afternoon. But other hotels nearby also have shuttles and during the gap, we caught another hotel’s shuttle from Denali Visitor Center and walked back to Denali Bluffs from that other hotel.
2023년 9월에 3박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you for the great and honest review Fred. Glad you enjoyed your stay with us!

8/10 - 좋아요

Peter

2023년 9월에 3박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you for the review Peter!

10/10 - 훌륭해요

Sachin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service and nice location.
2023년 8월에 1박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you for the kind feedback Sachin

10/10 - 훌륭해요

carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful location. The shuttle was very helpful. The main lodge was a comfortable place to relax. The dining in the mountaineer grill was excellent.
2023년 9월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you so much for your stay and the great review carol!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Gracias!

8/10 - 좋아요

Diannel

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Cozy rooms
2023년 9월에 1박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you Diannel

10/10 - 훌륭해요

mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you for the great review mark

10/10 - 훌륭해요

James

2023년 9월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Much appreciated James!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thanks! Whoever you are.....

8/10 - 좋아요

Corbett

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
View, quaint
2023년 9월에 1박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you Corbett

6/10 - 괜찮아요

Barbara

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Denali Bluffs - mixed bag
We were very unhappy about having to drag our luggage uphill for 10 minutes to get to the room. There were not enough parking spots so we had to walk even further on several occasions. They did not clean the room and we ran out of soap and towels and had to trudge up to the front desk to get more. The restaurant food was mediocre and very expensive. The room was clean and spacious. The front desk people were not friendly or helpful.
2023년 9월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
We appreciate your feedback and apologize for any inconveniences you encountered. We'll work on improving parking and service. Thank you for highlighting the clean, spacious rooms. However, it's unfortunate to hear that your were not made aware of our bell and cart services for transportation.

10/10 - 훌륭해요

JEFF 님, DALLAS

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is nice and friendly. Location great - 10 minutes drive to Denali Bus Depot. A much better value than Grand Denali as there are inexpensive food options in pantry and not the noise from tour busses unloading and loading like the Grand Denali.
2023년 9월에 3박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you for the great review JEFF. I'm glad you enjoyed your stay and happy to hear our staff provided great service.

8/10 - 좋아요

James

좋아요: 숙박 시설 상태 및 시설
Beautiful area and views
2023년 9월에 1박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you James!

10/10 - 훌륭해요

Alan

2023년 8월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you Alan!

4/10 - 별로예요

Jennifer

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The restaurant had a very limited menu, the quality of the food was not good and the staff was surprisingly rude.
2023년 9월에 3박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you for the feedback Jennifer. I apologize that we didn't give you the Denali experience you expected but I do appreciate your honest opinion.

10/10 - 훌륭해요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful property! Would recommend this hotel to anyone
2023년 9월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you so much Laura! Glad you enjoyed your stay.

4/10 - 별로예요

Sharissa

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
Staff unfriendly and inflexible. Check out is at 10am, never heard of that before
2023년 9월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
We're sorry to hear that this was your experience Sharissa. It's not often that we hear that our staff is unaccomodating but we ensure you that it will be addressed.

8/10 - 좋아요

LDonna

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thanks LDonna!

10/10 - 훌륭해요

Piya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location of the hotel and the views from the balcony are breathtaking. Lot of shuttle services to nearby park and activities are available. Rooms were clean, lot of nearby restaurants, grocery available. Highly recommend to stay here.
2023년 9월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you for the wonderful review Piya. We're so glad to hear you enjoyed your stay with us.

6/10 - 괜찮아요

Lloyd

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are very basic, on a par with economy motels. The restaurant has a very limited menu. Prices are outrageous, even for a remote tourist area. Staff, on the other hand are very friendly and helpful.
2023년 9월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you for your stay and the feedback Lloyd!

4/10 - 별로예요

Stephen

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
For early risers not on a budget
This place is a tourist machine. We arrived late and our front desk clerks were inundated with other requests and did the bare amount of getting us checked-in. No orientation, no small chat (which is fine), no making sure we knew what amenities were available or where to get food. Just here's your key and you are at the building on the entire other end of the property... [good luck]. We asked for a late check-out as the standard check-out is an audacious 10AM. I am sure the reason being it is challenging to clean so many units in hard to reach locations but still. It wasn't a difficult request but they have a policy to not honor such requests. Fine. I only needed late checkout as I had a business meeting at 10am and would have been nice to do the zoom on WiFi (3Mbps btw). So we woke up early to be sure to get done with breakfast and be out of the room before my meeting. We were bags in hand walking toward the door at 9am sharp when some male housekeepers knocked on the door "just checking" to be sure we knew that there was no late check-out. Almost as if for asking for a late check-out I had raised a red flag that meant I needed some extra assistance in leaving on time. The buffet at the Grande lodge was great for the view but was a pretty average buffet with oddly fluffy eggs, sausage patties and belgian waffles. They did have Lox and cream cheese with bagels which was amazing. $29.99 per person.
2023년 8월에 1박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We are working on upgrading the WiFi this year, which can be challenging in remote Alaska. Your comments help us improve our service and we do apologize for the housekeeper knocking on your door as that is not our standard.

10/10 - 훌륭해요

Laurence

2023년 9월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Appreciate the great review Laurence.

8/10 - 좋아요

Heather

좋아요: 청결 상태
2023년 9월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thanks Heather!

10/10 - 훌륭해요

patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you for the great review patricia!

8/10 - 좋아요

Jeffrey

가족 여행
좋아요: 청결 상태
Parking was a pain. If you did not get one of the few spots up top then you had a long walk from the lower level. we spent 3 days there and when we checked we were told no house keeping. Really for what we paid i want house keeping daily.
2023년 8월에 3박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you for your stay and the feedback Jeffrey. We're working on improving the parking.

10/10 - 훌륭해요

Edward

2023년 9월에 1박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thanks Edward!

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would Stay Here Again
Appreciated the cleanliness of the property
2023년 8월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 9월 3일
Thank you so much Mark! Come see us again!

10/10 - 훌륭해요

Don Mielke

2023년 8월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you for the review Don!

2/10 - 너무 별로예요

Vineet 님, Scarsdale

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Air conditioning was broken. Room was full of filthy cigarette smoke. Hotel didn’t care enough as they were sold out. Expedia was not able to help resolve the issue. My biggest mistake was to book the hotel prepaid. Couldn’t even do anything through my credit card company to protect myself as it was late. Denali Wilderness Lodge is your better bet.
답변 제공: Paulette 님, 2023년 9월 3일
I am sorry to hear that your stay with us was terrible. I looked back at our logs and didn't see where the Front Desk was notified or Front Desk Manger of the situation. This is certainly not our standard and our sincere apologies that you had to experience this.

10/10 - 훌륭해요

Raghav

2023년 8월에 1박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Much appreciated Raghav!

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Bluffs Management 님, 2023년 9월 3일
Thank you for the 5 star review Charles!

6/10 - 괜찮아요

Tesfaye T. 님, champaign

We liked the location. Room was to dark and expensive.
2023년 8월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 9월 3일
Thank you for your stay and the feedback Tesfaye!

10/10 - 훌륭해요

Lisa

2023년 8월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 9월 3일
Thank you Lisa!

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I am huge when it comes to reviews. At this property some of the rooms are updated and other rooms are not. We had a room that was updated and it was very nice end unit. My only complaint is the wind was strong that night and you could hear it in the room. It was very loud at times. Otherwise the bed was great and the room was a good size. I would stay at this property again.
2023년 8월에 1박 숙박함
답변 제공: Bluffs Management 님, 2023년 8월 28일
Thank you for your detailed review! Delighted you enjoyed our updated room and had a great stay. We look forward to welcoming you back!

2/10 - 너무 별로예요

Suzette 님, Asheville

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Actually checked out after one day due to the sewer smell right outside our room. In addition, the room was so noisy from the walkway to parking lot and room above us.
2023년 8월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 8월 28일
Thank you for your feedback. We apologize for the inconveniences you faced. We're working to improve these aspects for a better stay.

10/10 - 훌륭해요

JOAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outside the rooms there was a noticable sewage smell. Did like that the hotel was very close to Denali Park entrance
2023년 8월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 8월 28일
Thank you for your review and bringing this to our attention JOAN!

6/10 - 괜찮아요

Hajnalka 님, Sammamish

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Bluffs Management 님, 2023년 8월 23일
Thanks Hajnalka!

6/10 - 괜찮아요

farnoosh

좋아요: 청결 상태, 직원 및 서비스
The smell of septic tank was bad in the bathroom and the area where my room was located.
2023년 8월에 3박 숙박함
답변 제공: Bluffs Management 님, 2023년 8월 23일
Thank you for the feedback farnoosh. It's always important to share this information during your stay as it could be a sign of a larger issue.

10/10 - 훌륭해요

Ashleigh 님, Newport Beach

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a wonderful hotel in a great location for exploring Denali National Park. Beautiful views, great staff, and close to the (small) downtown. My only complaint would be the strict 10am checkout, as we had most of the day remaining, but they did hold our bags. I'd definitely recommend staying here.
2023년 8월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 8월 23일
Thank you for the honest and kind review Ashleigh!

6/10 - 괜찮아요

Timothy

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There aren’t many choices for places to stay at Denali NP. This hotel was dated and poorly appointed but the shuttle was convenient to get to to the park.
2023년 8월에 3박 숙박함
답변 제공: Bluffs Management 님, 2023년 8월 23일
Thanks for the review and your feedback Timothy!

8/10 - 좋아요

Diana

단체 여행
We would have liked to have the bathroom sink in the bathroom. We appreciated the nice staff and clean room. They were very helpful. We loved the free shuttle. Everything was organized and timely! Lights were not bright enough.
2023년 8월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 8월 23일
Thank you for your review and the feedback Diana. We appreciate you choosing the Bluffs and hope to have you back with brighter lights!

8/10 - 좋아요

Pamela

2023년 8월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 10월 5일
Thank you Pamela!

8/10 - 좋아요

Shari

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were very friendly and accommodating. The disappointing part was the restaurant. We were expecting good seafood at a resort of that size. The food was dry and overcooked. Great place to stay but eat somewhere else.
2023년 8월에 2박 숙박함
답변 제공: Bluffs Management 님, 2023년 8월 23일
Thank you for your stay and the review Shari. Your feedback is appreciated and helps us focus on how we can improve.