테라스/파티오

블루그린 베이케이션스 더 브레이커스, 언 어센드 리조트 여행 후기

3.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 241개 이용 후기 중 123개" "
평점 8 - 좋아요. 241개 이용 후기 중 71개" "
평점 6 - 괜찮아요. 241개 이용 후기 중 28개" "
평점 4 - 별로예요. 241개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 241개 이용 후기 중 3개" "

9.2/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

Karen

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Snow and work tools in the way , very dangerous the entrance nobody cleaned ice .
2024년 2월에 2박 숙박함
답변 제공: luis 님, 2024년 2월 21일
Thank you for taking the time to share your review, Karen . We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

10/10 - 훌륭해요

sherry

좋아요: 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: Aliyah 님, 2024년 2월 1일
Thank you for your review!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Aliyah 님, 2024년 2월 1일
Thank you for your review!

10/10 - 훌륭해요

Tonda

좋아요: 청결 상태, 직원 및 서비스
답변 제공: Aliyah 님, 2024년 2월 6일
Thank you so much for your review.

10/10 - 훌륭해요

Torri

2023년 12월에 2박 숙박함
답변 제공: Aliyah 님, 2024년 2월 1일
Thank you for your review!

10/10 - 훌륭해요

MICHAEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

David 님, Brighton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a lovely condo with a jacuzzi and a fireplace! Plus a view of the ocean. We would love to come here again.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This place was even better than expected. The checkin was fast and friendly, the room was clean, comfortable and quiet with a great view of the ocean. We highly recommend The Breakers.
2023년 9월에 2박 숙박함
답변 제공: Aliyah 님, 2023년 9월 15일
Thank you for sharing your kind review! We are thrilled to hear you enjoyed your vacation at our resort. We would be happy to have you stay with us again!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Winter Off Season Escape
Did not know "THE BREAKERS" was actually a large time share property. Since we had the bargain rate, we were banished to one of the far buildings awy from the central building. Had to climb outside stairs to get to room. It snowed and I had to sweep the stairs so wife would not fall. Room was nice with small kitchenette and utensils/dishes/fridge which we utilized.
2023년 2월에 2박 숙박함
답변 제공: luis 님, 2023년 2월 28일
Thank you for sharing your kind review, We are thrilled to hear you enjoyed your vacation at our Breakers resort. We would be happy to have you stay with us again!

2/10 - 너무 별로예요

Cheryl

연인과의 여행
별로예요: 직원 및 서비스
The room was nice. Check in agent was rude, not helpful and aweful to us
2023년 2월에 2박 숙박함
답변 제공: luis 님, 2023년 2월 28일
Thank you for taking the time to share your review, Cheryl. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

10/10 - 훌륭해요

Ricardo

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was amazing I definitely recommend others to come see the place and enjoy the amazing beach view And peaceful time thank you for everything
2023년 2월에 2박 숙박함
답변 제공: luis 님, 2023년 2월 21일
Thank you for sharing your 5-star review, Ricardo! We are thrilled to learn you enjoyed your vacation at our Breakers resort. We would be honored to have you stay with us again!

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 2박 숙박함
답변 제공: luis 님, 2023년 3월 6일
Thank you for sharing your 5-star review, Danielle! We are thrilled to learn you enjoyed your vacation at our Breakers resort. We would be honored to have you stay with us again!

8/10 - 좋아요

STEPHANIE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was such a beautiful king room overlooking the ocean ! So relaxing
2023년 1월에 2박 숙박함
답변 제공: luis 님, 2023년 1월 23일
Thank you for sharing your review, STEPHANIE. We are so happy to hear you enjoyed your vacation at our Breakers resort. We would be glad to have you stay with us again!

6/10 - 괜찮아요

Patricia

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dry upset that the pool was next door ,we would have to in our car and drive over to it we are elderly and I would not have booked if I had know we had to drive to pool we will never stay there again
2022년 12월에 2박 숙박함
답변 제공: luis 님, 2023년 1월 5일
Thank you for taking the time to share your review, Patricia. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

10/10 - 훌륭해요

Janet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, convenient and comfortable accommodations.
답변 제공: luis 님, 2023년 1월 3일
Thank you for sharing your 5-star review, Janet ! We are thrilled to learn you enjoyed your vacation at our Breakers resort. We would be honored to have you stay with us again!

8/10 - 좋아요

Sarah

10/10 - 훌륭해요

Kenneth 님, Grapevine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property right on the beach, perfect for the quiet off season cape. Clean, nicely appointed rooms, friendly staff, way comfy bed. No complaints, will stay again.
답변 제공: luis 님, 2022년 12월 8일
Thank you for sharing your 5-star review, Kenneth! We are thrilled to learn you enjoyed your vacation at our Breakers resort. We would be honored to have you stay with us again!

2/10 - 너무 별로예요

Judi

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Don't bother....We booked a King size suite with ocean view. Ocean view was down end of parking lot windows did not open. Couch & chairs in room filthy. Hairs in the jacuzzi & bath tub. Parking lot is a joke to pay & pull in and out of. The whole lot is for small cars! Just be sure to get the room your booked, we didn't then they claimed there was no other rooms available. Also, rubber pad on the bed - talk about sweaty. I took that off and used two fitted sheets to be sure it was clean enough. You can not adjust the A/C below 69. The one thing I will say is the king size bed was conferrable the second night after I figured out the rubber mattress pad. Honestly stay somewhere else. Pelham house is great (they were booked for a wedding) in the same area. Good Luck - the pictures are a scam. You don't not end up where you think you are staying.
답변 제공: luis 님, 2022년 11월 11일
Thank you for taking the time to share your review, Judi. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

6/10 - 괜찮아요

Neil 님, Dedahm

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It is on the beach and close to restaurants
2022년 10월에 2박 숙박함
답변 제공: luis 님, 2022년 10월 19일
Thank you for sharing your kind review, Neil! We are thrilled to hear you enjoyed your vacation at our Breakers resort. We would be happy to have you stay with us again!

4/10 - 별로예요

Stephen

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Never Again!!
To begin with there was no early check in. Not even 15 prior to 4pm. And the receptionist was very adamant about that after me waiting for 1.5 hours and finnaly getting in at 4:15pm The unit I checked into required climbing up a spiral staircase to the bedroom area with no bathroom, so if one needs to use the bathroom at all at night climbing up and down the staircase is a pain. I'm sure other units managed by the same group have better accommodations. But these style units are not worth staying at. Also, the bathroom was tiny. I had to use the kitchen table to store most everything.
2022년 10월에 2박 숙박함
답변 제공: luis 님, 2022년 10월 17일
Thank you for taking the time to share your review, Stephen. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice and clean great location
2022년 5월에 2박 숙박함
답변 제공: luis 님, 2022년 6월 10일
Thank you for sharing your review, Gary. We are so happy to hear you enjoyed your vacation at our Breakers resort. We would be glad to have you stay with us again!

10/10 - 훌륭해요

Virginia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location! Room very clean! Highly recommend this resort.
2022년 5월에 2박 숙박함
답변 제공: Dori 님, 2022년 5월 10일
We are so happy to hear you enjoyed your vacation at The Breakers, Virginia. We would be happy to have you stay with us again!

10/10 - 훌륭해요

Loren

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was beautiful and quiet. Beach was a definite plus. Easy access to food and shops. Everyone was super friendly. Cant wait to come again.
2022년 4월에 2박 숙박함
답변 제공: luis 님, 2022년 4월 12일
Thank you for sharing your 5-star review, Loren! We are thrilled to learn you enjoyed your vacation at our Breakers resort. We would be honored to have you stay with us again!

4/10 - 별로예요

Hollie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The bed seemed like a full and not a queen. The bed felt like sleeping on a hard surface, it truly was the most uncomfortable mattress I have ever slept on. The heat kicking on all night long was very loud. There was a note on the cabinet about washing the dishes before use, but there was no dish soap to wash them.
2022년 3월에 2박 숙박함
답변 제공: Dori 님, 2022년 3월 29일
We appreciate you taking the time to share your insight with us, Hollie. We would like to extend a sincere apology regarding the issues you experienced. We will share your feedback with our team.

8/10 - 좋아요

Wade

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Satisfied.
Just a quick weekend get away and the lodging was awesome. Great room and the employees were great. The indoor pool had some issues but other then that I was very satisfied. Def would stay there again
2022년 3월에 2박 숙박함
답변 제공: Bluegreen Vacations Rentals Team 님, 2022년 3월 8일
We appreciate you sharing your review, Wade. We are glad to hear you enjoyed your vacation at our Breakers resort. We would be happy to have you stay with us again!

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient
2022년 2월에 2박 숙박함
답변 제공: Bluegreen Vacations Rentals Team 님, 2022년 3월 4일
Thank you for your feedback, John!

10/10 - 훌륭해요

Rachael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous!
Another fabulous stay. We love it. The cleanliness and accommodation is outstanding. The view and amenities cannot be beaten! We will be back again soon!
2022년 2월에 3박 숙박함
답변 제공: Bluegreen Vacations Rentals Team 님, 2022년 3월 4일
We appreciate you sharing your review, Rachael. We are glad to hear you enjoyed your vacation at Breakers resort. We would be happy to have you stay with us again!

10/10 - 훌륭해요

Dianne

연인과의 여행
The staff was so friendly and helpfull. Very clean.
2022년 2월에 2박 숙박함
답변 제공: Bluegreen Vacations Rentals Team 님, 2022년 3월 4일
We appreciate you sharing your review, Dianne. We are glad to hear you enjoyed your vacation at our Breakers resort. We would be happy to have you stay with us again!

8/10 - 좋아요

Earl

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Full kitchen with everything you need to eat and drink. Didnt get the size bed I expected.
2022년 1월에 2박 숙박함
답변 제공: Bluegreen Vacations Rentals Team 님, 2022년 3월 4일
We appreciate you sharing your review, Earl. We are glad to hear you enjoyed your vacation at our Breakers resort and apologize for any issue with the bed size you experienced. We would be happy to have you stay with us again!

10/10 - 훌륭해요

Myrna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 2박 숙박함
답변 제공: Bluegreen Vacations Rentals Team 님, 2022년 3월 4일
We appreciate you sharing your review, Myrna. We are glad to hear you enjoyed your vacation at our Breakers resort. We would be happy to have you stay with us again!

8/10 - 좋아요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 2박 숙박함
답변 제공: Bluegreen Vacations Rentals Team 님, 2021년 12월 3일
Thank you for sharing your feedback.

6/10 - 괜찮아요

Sheila 님, Bedford

단체 여행
좋아요: 직원 및 서비스
The unit was a condo. Upkeep was either not done or done poorly. The walls between the unit were not soundproof and we could hear the people talking in the next door unit. It seems as though someone was moving furniture upstairs and it lasted over three hours! Many unit available in the area that seemed to be available. I would suggest that you look at other before staying at this resort.
2021년 11월에 2박 숙박함
답변 제공: Bluegreen Vacations Rentals Team 님, 2021년 12월 3일
Thank you for sharing your review, Sheila. We would like to sincerely apologize regarding the issues you experienced and hope that did not detract from your stay. Your review regarding your stay is useful to help us become a better property.

10/10 - 훌륭해요

Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room, really like a small apartment, was lovely, extremely clean and comfortable. Wonderful to be on the beach. Can't wait to go back.
2021년 9월에 3박 숙박함
답변 제공: Bluegreen Vacations Rentals Team 님, 2021년 9월 29일
Thank you for sharing your kind review, Anne. We're happy to hear you enjoyed your stay at our Breakers property. We would love to have you stay with us again soon!

6/10 - 괜찮아요

Shahram

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Place was dirty and smelled
2021년 9월에 3박 숙박함
답변 제공: Bluegreen Vacations Rentals Team 님, 2021년 9월 29일
Thank you for sharing your review, Shahram. We would like to sincerely apologize regarding the housekeeping issues you experienced and hope that did not detract from your stay. Your review regarding your stay is useful to help us become a better property.

4/10 - 별로예요

Tiffany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would not recommend the Breakers based on our stay. There are 2 buildings- one is waterfront, and the other is across the street (where we were). The location itself wasn’t an issue, but the room layout was. The room we stayed in (described as “1 Queen Bed, Non Smoking (Efficiency)”) had a bizarre layout with a spiral staircase leading up to the bedroom. The kitchenette, bathroom, and living room are on the main/entry level. So, if you have to use the restroom in the middle of the night, you climb down a spiral staircase to get there. Also, the AC is on the lower level, and does not make its way upstairs - it was uncomfortably hot in the bedroom, even though it was only in the 70s outside (and maxed out AC downstairs). We were very disappointed, and asked if we could move, even pay for an upgrade. However, since this is actually not a hotel, but a timeshare, they couldn’t help us, and it was beyond the refundable cancellation with Expedia, so we just had to make the best of it (by spending our time going out). Also, the furnishings were tired (esp. the living room), the bathroom sink didn’t have hot water (had to wash hands in kitchenette sink), and ants in the kitchen (though we had no food). The positives: the staff was friendly/professional, close to the beach, and clean overall. Positive reviews must be for other rooms/buildings. I suggest updating the description to mention the spiral staircase in these units, since this is not physically easy for everyone.
2021년 8월에 3박 숙박함
답변 제공: Bluegreen Vacations Rentals Team 님, 2021년 9월 29일
Thank you for sharing your detailed review, Tiffany. We would like to sincerely apologize regarding the issues you experienced and hope that did not detract from your stay. Your review regarding your stay is useful to help us become a better property.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Totally misleading property. It shows a picture of being on the beach with a pool overlooking the ocean. We received a room across the street, with not enough parking near our room (had to walk a distance), room was not clean (had room key and trash from prior guest - not cleaned during COVID - really!), was given an accessible room with non-standard shower, no full size fridge or kitchen as described, TV in living did not work (never came to fix even after calling), TVs are small. Not worth the $275 /night. Staff was dismissive upon check-in when I asked why we were across the street and not on beach as described upon booking. Maya said to call another company - she could do nothing about it. Very misleading - will not stay here again.
2021년 7월에 3박 숙박함

6/10 - 괜찮아요

William

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Ok but not up to expectations
The staff was great. They checked us in early. The property however has seen better days. It was clean in our room but so old and dated. Property around unit was messy and not weeded or groomed.
2021년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a 2 bedroom "apartment". It was very spacious and clean; beds were extremely comfortable. The property is located on the beach and has a outdoor heated swimming pool. We used the pool since the beach is very narrow, there are no chairs, and water was still cold this time of the year. Overall we had a great time and would definitely stay there again.
2021년 6월에 4박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved it
Amazing location and beautiful property
2021년 4월에 2박 숙박함
답변 제공: Bluegreen Vacations Rentals Team 님, 2021년 4월 14일
Thank you for sharing your kind review, Richard. We are happy to hear you enjoyed your stay at our Bluegreen Vacations The Breakers property.

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great beach getaway!
Covid protocols in place with temperature check at check-in. The staff was friendly and efficient. Loved the room, only had a couple very minor issues. We had a great view and there was a path down to the beach. We would definitely stay again and I keep getting asked for the hotel name based on photos I posted. Happy to recommend this property!
2021년 3월에 2박 숙박함
답변 제공: Bluegreen Vacations Rentals Team 님, 2021년 3월 10일
We appreciate you sharing your review, Kimberly. We are glad to hear you enjoyed your stay at Breakers property. We would be happy to have you stay with us again!

6/10 - 괜찮아요

Michelle

좋아요: 직원 및 서비스
Not as advertised..
The room was nothing like i saw in the pictures . It looked beautiful online but the actual room was not great at all. Minimal cleaning was done. I spent a lot of money for a room that was clearly misadvertised. Not sure what room they used for the photos but the one we were in was NOT it!
2021년 2월에 2박 숙박함
답변 제공: Bluegreen Vacations Rentals Team 님, 2021년 2월 23일
Thank you for taking the time to share your review, Michelle. We will be sharing your insight with our team.

8/10 - 좋아요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 4박 숙박함
답변 제공: Bluegreen Vacations Rentals Team 님, 2021년 2월 15일
Thank you for sharing your feedback, Greg.

10/10 - 훌륭해요

william

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 2박 숙박함
답변 제공: Bluegreen Vacations Rentals Team 님, 2021년 1월 19일
Thank you for the 10 out of 10 William, we appreciate it!

10/10 - 훌륭해요

실제 이용하신 고객

2020년 12월에 2박 숙박함
답변 제공: Bluegreen Vacations Rentals Team 님, 2020년 12월 29일
Thank you for sharing your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

2020년 12월에 2박 숙박함
답변 제공: Bluegreen Vacations Rentals Team 님, 2020년 12월 29일
Thank you for the 5 star rating.

8/10 - 좋아요

Norbert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great time accommodations was excellent
2019년 12월에 2박 숙박함
답변 제공: Customer Care 님, 2020년 1월 7일
Thank you for your review, Norbert!

10/10 - 훌륭해요

Vivian 님, New Boston

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms we stayed in were immaculately clean and well stocked with all the items we needed for our stay.. The rooms were beautiful and amenities of outdoor and indoor pool was nice option for November weather. The rooms were so comfortable we never minded coming back after a day of sightseeing.. The staff went beyond to assist us with information about the property and questions we asked. Would highly recommend a stay here. Can't wait to come back.
2019년 11월에 3박 숙박함
답변 제공: Customer Care 님, 2020년 1월 7일
Thanks for sharing your review with us, Vivian. We are pleased to learn that you enjoyed your overall stay with us! We would love to have you again soon!

8/10 - 좋아요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice, right on the beach. The staff were excellent to deal with. Room was spacious and nice. They were measuring the kitchen area while I was there. Hopefully to make it a little larger, which is needed. The only problem I had was low phone reception, and if someone tried to call through the switchboard, they said they had no way to transfer the call with their current system. Not good for people that have to stay in touch with the world.
2019년 11월에 4박 숙박함
답변 제공: Customer Care 님, 2019년 12월 9일
Thank you for sharing your review with us, George. We are happy to hear that you enjoyed your accommodations and the excellent customer service at The Breakers on the Ocean. We appreciate your insight and will be sharing with your team. We would be delighted to have you stay with us again!

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 11월에 2박 숙박함