고급 침구, 책상, 노트북 작업 공간, 다리미/다리미판

SYLO 호텔 덴버 에어포트, 라마다 바이 윈덤 여행 후기

2.5 out of 5

이용 후기

6.2
평점 10 - 훌륭해요. 1007개 이용 후기 중 202개" "
평점 8 - 좋아요. 1007개 이용 후기 중 203개" "
평점 6 - 괜찮아요. 1007개 이용 후기 중 216개" "
평점 4 - 별로예요. 1007개 이용 후기 중 186개" "
평점 2 - 너무 별로예요. 1007개 이용 후기 중 200개" "

6.2/10

청결 상태

7.4/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

10/10 - 훌륭해요

Cassandra

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very nice room
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jason

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Jason,We are thrilled to hear you had a fantastic stay with us! We look forward to welcoming you back soon for another enjoyable experience.

6/10 - 괜찮아요

leighton

It’s okay nothing special
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello leighton, We appreciate your feedback and will take it into consideration for future improvements. Thank you for choosing our hotel for your stay.

6/10 - 괜찮아요

Trandy

좋아요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Trandy, We appreciate you choosing our hotel for your stay. If you have any feedback you would like to share, please don't hesitate to reach out to us. We hope to welcome you back for an even better experience next time.

6/10 - 괜찮아요

Alan

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good: Breakfast was fine. The hotel is in OK shape and good location to airport but limited dining nearby in walking distance (just a Denny's or room service). Our room was clean. Bad: Satellite TV goes in snow storms. Hot tub was non-functional when we were there, which was a bummer since we booked specifically for that. Rooms need some paint and upkeep. Had a broken window in our room, some of the baseboards in rooms are bad. One guest complained to me about the smoke detector going off, and another group said room smelled of tobacco smoke despite being smoke-free. There's not easy access to RTD system, so dependent on shuttle or car.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Alan,We appreciate your feedback on the positives of your stay and have noted your comments on areas for improvement. We regret any inconvenience caused by the satellite TV and hot tub issues and apologize for the maintenance concerns you encountered. Your detailed insights will be shared with the relevant teams for review and further enhancement. Thank you for bringing these to our attention, and we hope to welcome you back for an improved experience.

10/10 - 훌륭해요

manfred 님, denver

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello manfred,We appreciate you taking the time to share your feedback with us. Your comments are valuable for our continuous improvement. Should you have any further concerns, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 - 좋아요

John a

가족 여행
We wanted to stay her for the hot tub but it was out of order😒
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello John a, We apologize for any inconvenience caused by the hot tub being out of order during your stay. Your feedback is valuable, and we appreciate you bringing this to our attention for future improvements to our amenities. We hope you were still able to enjoy your overall experience with us.

2/10 - 너무 별로예요

Cleon

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Cleon,We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us directly with any further feedback so we can address any concerns you may have.

10/10 - 훌륭해요

Luz Stella

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy solo en la noche se ve y se siente peligroso
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Luz Stella,We take guest feedback seriously and regret any discomfort experienced. Your safety is our top priority, and we advise guests to utilize our security measures and reach out to our staff for assistance if needed. Remember that we are always here to ensure your peace of mind during your stay.

8/10 - 좋아요

Terri 님, Colorado Springs

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Helpful staff
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Terri, We are pleased to hear you found our staff helpful during your stay. Guest satisfaction is our top priority, and we appreciate your positive feedback on our team. Your comfort and needs are always important to us, and we hope to welcome you back in the future.

6/10 - 괜찮아요

blaine

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello blaine, We appreciate you choosing to stay with us. Should you have any feedback to share from your recent visit, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 - 훌륭해요

LaDerrius

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello LaDerrius,We are glad to hear that you had a wonderful stay with us. If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

8/10 - 좋아요

Maria

좋아요: 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Maria, We appreciate you choosing our hotel for your stay! Should you have any feedback or concerns to share, please feel free to reach out to us. We hope you had a pleasant experience with us and look forward to welcoming you back soon.

10/10 - 훌륭해요

sean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable, easy to get to the airport
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello sean,We are pleased to hear that you found our hotel clean, comfortable, and conveniently located for your travel needs. Your positive feedback is sincerely appreciated, and we hope to welcome you back on your next trip.

4/10 - 별로예요

Marla

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked a king sized bed and got a queen, then staff argued stating it was a king size when it was obviously not. Noisy, poor repairs done, room cold when we checked in. Only good thing was the shuttle and the amazing driver
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 7일
Hello Marla, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced regarding your room assignment. Our team strives to ensure accuracy in fulfilling guests' requests, and we regret any miscommunication that may have occurred. We appreciate your kind words about our shuttle service and driver, and hope to have the opportunity to provide you with a more enjoyable stay in the future.

2/10 - 너무 별로예요

marcela

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The building was in maintenance. The breakfast lacked protein or options.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 29일
Hello marcela,We apologize for any inconvenience caused by the maintenance work during your stay. We understand that a well-rounded breakfast is important, and we appreciate your feedback regarding the lack of protein options. We will share your comments with our team for future improvements. Thank you for bringing these concerns to our attention.

8/10 - 좋아요

James

2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello James, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Carlos,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. If you have any specific feedback or suggestions, we would love to hear them. Please feel free to reach out to us at any time. We hope to welcome you back in the future.

6/10 - 괜찮아요

Ryan 님, greeley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Toilet was broken
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Ryan,Thank you for bringing this matter to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will address this issue with our maintenance team to ensure it does not happen again in the future. We hope to have the opportunity to welcome you back for a more seamless experience.

10/10 - 훌륭해요

Hannah

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello Hannah,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. We truly appreciate your patronage and look forward to welcoming you back in the future.

8/10 - 좋아요

Dewayne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Dewayne, We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience and enjoyed your time with us. If you have any further comments or feedback, please don't hesitate to reach out to us directly. We value your input and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Veera

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best Ramadas I have ever stayed. The front desk staff is friendly and super helpful and the best part is the shuttle service to the nearest locations like train station and the airport.
2023년 12월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 27일
Hello Veera,Thank you for taking the time to share your positive experience at our Ramada hotel. We truly value your feedback and are delighted to hear that our front desk staff was friendly and super helpful during your stay. We are glad that you found our shuttle service convenient for getting around to nearby locations. We look forward to welcoming you back on your next visit!

10/10 - 훌륭해요

Laquita

좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 22일
Hello Laquita,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service and a comfortable stay for all our guests. If there's anything else we can assist you with in the future, please don't hesitate to let us know.

6/10 - 괜찮아요

Erick

좋아요: 직원 및 서비스
You get what you paid
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Erick,Thank you for staying with us and sharing your feedback. We understand that everyone has different expectations and preferences when it comes to accommodations. We strive to provide value for the price paid and we regret if we fell short of meeting your expectations. Our team is continuously working to improve our services and facilities. We appreciate your valuable input and hope you will consider staying with us again in the future.

2/10 - 너무 별로예요

Timothy

Did not even stay they took 90$ don’t stay here
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Timothy,We're sorry to hear about your experience. Please contact our management directly so they can address your concerns.

4/10 - 별로예요

Angelita

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk lady was rude and demanding of my room number when I was only asking for pool towels,
답변 제공: Manager 님, 2023년 12월 19일
Hello Angelita, We apologize for any inconvenience you experienced during your stay. Our team strives to provide friendly and helpful service to all guests. We appreciate your feedback and will address the issue with the front desk staff to ensure a better experience for future guests. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Reginald

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Reginald,We appreciate you choosing our hotel for your stay. If you have any feedback or concerns regarding your experience, please feel free to reach out to us directly. Our team is dedicated to ensuring our guests have a pleasant stay, and we would like to address any issues you may have encountered. We look forward to hearing from you.

4/10 - 별로예요

Samantha

2023년 12월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 13일
Hello Samantha, We apologize for any inconvenience you may have experienced during your stay. Please reach out to our hotel directly so that we can address any specific issues you encountered. We value your feedback and strive to improve our services.

10/10 - 훌륭해요

Diane

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 13일
Hello Diane,We are delighted to hear that you had a wonderful stay with us! Your perfect score is greatly appreciated, and we are thrilled to know we exceeded your expectations. We look forward to welcoming you back in the future.

8/10 - 좋아요

Ebony

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Ebony,Thank you for being a guest with us and for taking the time to share your high rating. We hope to earn your business again when you return to the area.

8/10 - 좋아요

Miguel Angel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Miguel Angel,Thank you for taking the time to leave your feedback. We appreciate your positive rating and are glad to hear that you enjoyed your stay overall. If there is anything specific you would like to share or discuss further, please feel free to reach out to our management directly. We hope to welcome you back in the future for an even better experience.

10/10 - 훌륭해요

Brian

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really good hotel to stay at, my gf and I stayed here to go see a Brad Williams show in Denver and it made for a fantastic experience.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello Brian,We are thrilled to hear that you and your girlfriend had a fantastic experience staying at our hotel while attending the Brad Williams show in Denver. Thank you for choosing our property for your stay. We are delighted that we could contribute to your enjoyable visit. We hope to welcome you back in the future for another outstanding stay.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love my stay there
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Maria,Thank you for sharing your positive feedback regarding your stay with us! We are thrilled to hear that you had a great experience at our hotel. We appreciate your kind words and hope to welcome you back again in the future for another enjoyable stay.

10/10 - 훌륭해요

Melissa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Pleasant Stay
The staff was friendly and accommodating. The King size room was very nice and clean. It’s the little details that matter.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 31일
Hello Melissa,Thank you for your positive feedback! We are delighted to hear that our staff provided excellent service and that you enjoyed the cleanliness and comfort of your King size room. We strive to pay attention to the little details that enhance our guests' experience. We appreciate your kind words and look forward to welcoming you back in the future.

8/10 - 좋아요

thomas

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello thomas,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are pleased to hear that you had an overall positive experience. Your satisfaction is important to us, and we apologize for any inconveniences you may have experienced. We value your input and will use it to further improve our services. Please reach out to our management team for any further assistance. We hope to have the opportunity to welcome you back soon.

2/10 - 너무 별로예요

Helen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel in DIA
I was charged twice for security deposit on top of that the housekeeper told the front desk I stole a pillow. First off, I can afford to buy my own pillows. I was charged a total of 407.00 for a two night stay. Managers don't know there ass from there elbow obviously. They didn't even check to see if I had already been charged at check-in. The room wasn't even clean properly. I found hair in my tub and on the floor. Stains on the nightstand from previous customer. I just can't believe that this type of hotel is doing honest people like this. I clean behind myself. Took my own trash, Bagged my towels, like went the whole extra mile to make the housekeepers job easier. Just pissed! Seriously pissed! Terrible place to stay. Dishonest staff!
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 20일
Hello Helen, We sincerely apologize for the inconvenience you experienced during your stay. Our team is working diligently to rectify the situation and ensure it does not happen again. We appreciate your feedback and assure you that your concerns will be addressed promptly. Thank you for bringing this

8/10 - 좋아요

Dulce

단체 여행
A lot of homeless people just walking around the property in the back area
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hello Dulce,Thank you for bringing this to our attention. We apologize for any inconvenience caused and will address this issue promptly.

10/10 - 훌륭해요

Lisa

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello Lisa,Thank you for your exceptional rating! We're delighted to have exceeded your expectations during your stay. We hope to welcome you back soon for another fantastic experience.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Dear Guest,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Dear Guest,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 - 좋아요

Ranea

좋아요: 청결 상태, 편의 시설/서비스
This was a good property aside from the bed being a bit hard and the ac in the room knocking loudly. The hot tub was very nice.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hi Ranea,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impressions we made with the issues with the AC. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. Your feedback will help us improve as we are continuously looking for ways to provide the best experience possible. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

10/10 - 훌륭해요

Maretta

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was so easy to locate after a long tiring drive. Breakfast was simple, coffee and water on site was nice(just not in the room)
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Maretta,Thank you for taking the time to share your comments regarding our location and comments about our breakfast. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 - 훌륭해요

Philip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Helpful staff. Clean room. Efficient stay. I saw a few bad reviews and was concerned. I thought it was clean and safe and have stayed in much worse. It was good for the price and I would stay again.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hi Philiip,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making your stay pleasant and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

8/10 - 좋아요

Marisol

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
M
답변 제공: Manager 님, 2023년 9월 28일
Hello Marisol,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 - 좋아요

Akshay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 27일
Hello Akshay,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 - 별로예요

Linda

별로예요: 숙박 시설 상태 및 시설
2023년 9월에 21박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Linda, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

6/10 - 괜찮아요

Judy

출장 여행
Old property - front desk agent wreaked of cigarette smoke
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Hello Judy ,We would like to apologize for your experience with the smell, we implement a strict no-smoking policy and make sure that guests who violate those are reprimanded. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room.

6/10 - 괜찮아요

Laura

좋아요: 직원 및 서비스
.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Hello Laura, On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

10/10 - 훌륭해요

Victoria 님, Casper

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was nice!
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 19일
Hi Victoria,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 - 훌륭해요

Amanda 님, North Platte

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 16일
Hello Amanda,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.