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퀄리티 인 덴버 다운타운 여행 후기

2.5 out of 5
퀄리티 인 덴버 다운타운
2601 Zuni St, Denver, CO

이용 후기

5.8
평점 10 - 훌륭해요. 1001개 이용 후기 중 135개" "
평점 8 - 좋아요. 1001개 이용 후기 중 222개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 208개" "
평점 4 - 별로예요. 1001개 이용 후기 중 189개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 247개" "

5.8/10

청결 상태

7.0/10

직원 및 서비스

6.2/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

4.0/10

친환경

이용 후기

8/10 - 좋아요

CHANHO

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
WI-FI
Wi-fi was really great like as Korea. and breakfast too!
답변 제공: Manager 님, 2018년 5월 9일
Dear Chanho, Thank you for taking the time to share your experience. We are pleased that you chose us for your lodging needs while in Denver.I am glad the WIFI was fast and I am happy you enjoyed our amazing breakfast! We hope to have another chance to serve you in the future. Thank you again for your time.

8/10 - 좋아요

NAM SEO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cheap and convenient
Cheap. Typical breakfast. 30 minute walk for city center.
2018년 3월에 4박 숙박함
답변 제공: Manager 님, 2018년 3월 28일
Thank you for choosing to stay with us at the Ramada Denver Midtown. We are glad to see our property met all of your needs and that you were pleased with the overall stay. Thank you for taking the time to give us your feedback. We would love to serve you again in the future for your next trip into Denver!

2/10 - 너무 별로예요

Krista

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I didn’t actually stay there due to construction. There were tents next to the hotel and it is in a pretty sketchy area. Lots of Venezuelan refugees.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Ruben

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Si vienes con familia no te quedes aqui
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

zixian

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

April

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was actually closed because it is now a base camp for venezuela refugees
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Charles

2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Robin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Booked online. When we arrived we were sent to another location. Thought that was odd!
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Aide G

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No me gustó porque no tuvieron disponibilidad de habitaciones y me enviaron a otro hotel. Yo elegí el hotel Quality Inn porque está cerca del estadio y no tuvieron habitaciones. Finalmente tuve que pagar Uber y llegamos tarde al partido.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Lillian

단체 여행
좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Erin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They moved us to a different hotel several miles away that had no different or better amenities, covered in black mold and over incredibly inconvenient. The lady that called to inform us was rude and kept saying this was an upgrade.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst Hotel
The whole place looks like a homeless shelter I would recommend staying away from this hotel and area of town.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Osvaldo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was was very friendly and helpful
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Chuck

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is the biggest dump in America. Avoid at all cost.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Christina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Migrant housing-not a hotel
It is a migrant long term stay living place. Guessing, a couple hundred migrants hanging around making tons of noise. The room was last used for family. King bed pushed against the wall allowing for a second double bed to fit. No frame on double bed. Locks to outside door was kicked thru. No coffee pot and phone was discounted. Talked to manager and she rudely blew me off.
Breakfast after the food line
Groups just hanging around.
Homeless with no room
Security measures
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Armando

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed for 3 nights and they never came to clean the room, the people at the counter were very rude, I never thought I would have a bad experience in a hotel in the USA. The elevator stank, everything was super bad.
2023년 10월에 3박 숙박함
답변 제공: Management 님, 2023년 11월 7일
Thank you for your feedback we will work on these things as a team.

6/10 - 괜찮아요

Isabel

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Chavon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bed bugs,!
Bed bugs in the bed and no one at the hotel would help us or let us talk to a manager. I had photos and everything and they said they could not verify
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 7일
Good Aaernoon,These are INK MARKINGS.?This Pest concern was not confirmed. These photos give me no bugs in photos.thank you for your responce

4/10 - 별로예요

Sean 님, Kamloops

2023년 10월에 3박 숙박함

6/10 - 괜찮아요

Heather

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No bueno
This place is ghetto af. The air conditioning didn’t work, we could t get the bathroom light to shut off so had to leave it on the whole time and just shut the door at night. My feet and arms got bit by some type of bugs in the room. I guess room cleaning is a thing of the past. This was a place I def wore water shoes when showering and never walked bare foot. It was ok for a place to sleep but probably wouldn’t come back.
2023년 10월에 3박 숙박함
답변 제공: Management 님, 2023년 11월 7일
Thank you for your feedback we will work on these things as a team.

2/10 - 너무 별로예요

Jordan R

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 7일
Thank you for your feedback we will work on these things as a team.

2/10 - 너무 별로예요

Nathan

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Joseph

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
NEVER AGAIN!!!!
Do Not Stay Here!!!!!! You will regret it. Yes it is walking distance to Downtown. Your better of staying at a motel six and taking an uber. This place does not need a remodel, it needs a wrecking ball. Your better off sleeping on the street on colfax
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 7일
Thank you for your feedback we will work on these things as a team.

2/10 - 너무 별로예요

Suzanne

별로예요: 청결 상태, 숙박 시설 상태 및 시설
This is the second time we have booked this property and they always have issues moving us to sister properties the day of our arrival. The location is the only positive about this property and it’s very frustrating being moved to another property with little to short notice.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 7일
Thank you for your feedback we will work on these things as a team.

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad experience. We got booted from our reservation because if migrants. Which we picked this hotel due to how close it was to the venue we were going to. Got sent to the Super 8 in Wheatridge which was over 7 miles away from original hotel. Super 8 was dirty and walls were thin. Super 8 was $65 cheaper than what we originally booked. Quality Inn will not refund us the difference. Will never book with them again.
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 6일
Sir Our Hotel was having plumbing work done. You did agree to go to our sister property have a good day.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad
Did not clean the room. Hair dryer is broken.
2023년 9월에 4박 숙박함
답변 제공: Management 님, 2023년 11월 7일
Thank you for your feedback we will work on these things as a team.

2/10 - 너무 별로예요

Clifford

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unsafe, Squalid Inn not Quality in Denver
I did not stay in this hotel more than ten minutes after check-in. The door to the room was wide open when I first walked up to it. The screen on the window was ripped and flailing in the wind. It was adjacent to the hotels roof. There was no lock on the window casing making it impossible to close properly. I felt the room was unsafe and not a room where you could bring any personal possessions. The lobby was full of people laying on the floor sleeping and many unsupervised children. I did not attempt to get a refund from the front desk clerk. However I would like a refund from Hotels com.
2023년 9월에 1박 숙박함
답변 제공: Management. 님, 2023년 9월 29일
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are sadden to hear this. We take personal safety very seriously. Thank you for bringing this to our attention. If you have any further comments or suggestions for us, please do not hesitate to share them. We value your input as it helps us continually improve our services. We hope that despite this unfortunate incident, you might consider giving us another opportunity to provide you with a more enjoyable stay in the future. Thank you for choosing our hotel, and we look forward to serving you better next time.Warm regards,

4/10 - 별로예요

Lori

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Management. 님, 2023년 9월 29일
Thank you! Come back soon!

2/10 - 너무 별로예요

Naomi

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
FRAUD!!! The hotel contacted me directly and ask me to pay for my room because they were going to be full. When I arrived the next day the night manager Pablo had canceled my reservation and kept my money! He charged the entire weekend to my card but canceled my reservation! When I spoke to the other manager angelique, she says they are a team and they have to back each other up even if it's fraud. THEY ARE REFUSING TO REFUND MY MONEY.
2023년 9월에 3박 숙박함
답변 제공: Management 님, 2023년 9월 19일
Good morning, We spoke with you and you keept asking for later time due to flight delay then we did and you never came to check in that night we waited and held your room until 3 am I do apologize for any inconvience this any have casused you, The next morning around 8 am you asked if you could have a refund then asked if you can still have your room We can not adjust 3rd party reservations. Have a great day.

2/10 - 너무 별로예요

CHRISTOPHER

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Left Immediately
There were crowds of people drinking in the parking lot, kids running around. A group would not move so that we cpuld get into our room. When we did get in the room, it was verybdirty including the linens, bathroom, and floors. We left immediately. Demanded a refund, but we had to go through the 3rd party site we used to book, and they denied our refund.
2023년 9월에 1박 숙박함
답변 제공: Management. 님, 2023년 9월 15일
Thank for taking the time to tell us about your stay. I am sorry to hear you did not have the best experience. Please allow me to express my sincerest apologies. We as a team strive to do better every day. We hope you decide to give us another chance, here at the Rodeway/Quality Inn Denver Downtown. Thank you.

2/10 - 너무 별로예요

Michael

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is appalling - I can only conclude it is ready to be torn down as it has not seen any decoration or modifications in years…. Avoid! Book the Hampton inn over the road.
2023년 9월에 3박 숙박함
답변 제공: Management. 님, 2023년 9월 15일
Thank for taking the time to tell us about your stay. I am sorry to hear you did not have the best experience. Please allow me to express my sincerest apologies. We as a team strive to do better every day. We hope you decide to give us another chance, here at the Rodeway/Quality Inn Denver Downtown. Thank you.

2/10 - 너무 별로예요

Lacey

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Would not recommend
The quality inn was connected to the rodeway motel. We couldnt stay at this establishment becaise it felt unsafe and unclean. The Quality inn did make it right and put us up in one of their other establishments the Comfort Inn. It was not where we originally wantdd to be, but it was safer and cleaner.
2023년 9월에 2박 숙박함
답변 제공: Management. 님, 2023년 9월 15일
Thank for taking the time to tell us about your stay. I am sorry to hear you did not have the best experience. Please allow me to express my sincerest apologies. We as a team strive to do better every day. We hope you decide to give us another chance, here at the Rodeway/Quality Inn Denver Downtown. Thank you.

4/10 - 별로예요

Paul

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Management. 님, 2023년 9월 15일
Thank for taking the time to tell us about your stay. I am sorry to hear you did not have the best experience. Please allow me to express my sincerest apologies. We as a team strive to do better every day. We hope you decide to give us another chance, here at the Rodeway/Quality Inn Denver Downtown. Thank you.

2/10 - 너무 별로예요

Alberto

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is very dated and dirty. Some of the things in the room don’t work. Very inconvenient.
2023년 9월에 1박 숙박함
답변 제공: Management. 님, 2023년 9월 15일
Thank for taking the time to tell us about your stay. I am sorry to hear you did not have the best experience. Please allow me to express my sincerest apologies. We as a team strive to do better every day. We hope you decide to give us another chance, here at the Rodeway/Quality Inn Denver Downtown. Thank you.

2/10 - 너무 별로예요

Elena

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This us a non smoking facility, but my room smelled like cigarettes. I did not feel safe, was worried about my vehicle and checked out 2 hrs after checking in and secured another hotel. I understand there are many migrants, but this was more of an extended stay place than a hotel.
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 7일
Thank you for your responce we as a team would like for you to be comfortable with us. Thank you for your feedback

4/10 - 별로예요

Wendy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Están dando hospedaje a refugiados entonces el lugar ya se ve deteriorado y pobre, en el área del comedor se ve como un comedor comunitario, incluso reparten comida porque dicen que los refugiados hacen desastre. De haberlo sabido antes no reservo ahí ya que no da seguridad.
2023년 8월에 2박 숙박함
답변 제공: Management 님, 2023년 9월 7일
Thank you for your feed back we do have a large group inhouse However we would like to know your Worries here at the hotel during your stay so that we may correct any concerns immidetally

2/10 - 너무 별로예요

Joan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So dirty we didn’t even stay!!
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 9월 7일
We are so sorry you felt this way we do our best to keep hotel clean thank you for your time

2/10 - 너무 별로예요

Denise

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We did not stay here. It was terrible, dirty, scary, tons of homeless nearby. It was horrible. Please don't let anyone ever stay here.
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 7일
We are sorry you felt that way thank you for your time

2/10 - 너무 별로예요

Victor

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
To old, broken ans no clean
2023년 8월에 1박 숙박함
답변 제공: Management. 님, 2023년 9월 15일
Thank for taking the time to tell us about your stay. I am sorry to hear you did not have the best experience. Please allow me to express my sincerest apologies. We as a team strive to do better every day. We hope you decide to give us another chance, here at the Rodeway/Quality Inn Denver Downtown. Thank you.

10/10 - 훌륭해요

Peepin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Noisey
2023년 8월에 1박 숙박함
답변 제공: alaya front desk 님, 2023년 8월 26일
Hello, Thank you for your response, we truly appreciate your feedback as we are striving for greatness here at the Quality Inn. We will be passing on your feedback to our staff. as well, we do apologize for any inconvenience the noise may have made during your stay, but we look forward to providing you with another 5 star stay in the future.

2/10 - 너무 별로예요

Ravi

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They misplaced my DL. Then tell me, itll be shipped to me once they find it. Ih, but dont worry, they have a system in place to ship thw lost DLs'.
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 7일
did we send it back to you?

2/10 - 너무 별로예요

Erica

단체 여행, 연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was horrible! Dirty dirty dirty. The room smelled terrible! Ideally I would like my money back. I was not a satisfied customer.
2023년 8월에 1박 숙박함
답변 제공: Management. 님, 2023년 9월 15일
Thank for taking the time to tell us about your stay. I am sorry to hear you did not have the best experience. Please allow me to express my sincerest apologies. We as a team strive to do better every day. We hope you decide to give us another chance, here at the Rodeway/Quality Inn Denver Downtown. Thank you.

2/10 - 너무 별로예요

James

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Great if you live as a pig.
This was the most disgusting motel room I've ever stayed in. Front desk staff was really good, but the cleanliness was on a whole other level. I'll be sending a separate email about it
Hair behind toilet
Hair from the nether regions (from multiple people
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 7일
We are not happy about this we are sorry thank you for your time

2/10 - 너무 별로예요

Leslie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room smelled like chemicals, unsafe activity outside
2023년 8월에 1박 숙박함
답변 제공: MANAGER 님, 2023년 8월 17일
Thank for taking the time to tell us about your stay. I am sorry to hear you did not have the best experience. Please allow me to express my sincerest apologies. We as a team strive to do better every day. We hope you decide to give us another chance, here at the Rodeway/Quality Inn Denver Downtown. Thank you.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I went to take a shower and wasn’t working had to go to front desk and get a key to go to next room to take a shower. Never again I will start there.
2023년 8월에 1박 숙박함
답변 제공: MANAGER 님, 2023년 8월 17일
Thank for taking the time to tell us about your stay. I am sorry to hear you did not have the best experience. Please allow me to express my sincerest apologies. We as a team strive to do better every day. We hope you decide to give us another chance, here at the Rodeway/Quality Inn Denver Downtown. Thank you.

2/10 - 너무 별로예요

Cheryl

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed bugs!!!
2023년 8월에 1박 숙박함
답변 제공: Jazmine 님, 2023년 8월 14일
Cheryl, I am sorry to hear your stay was unpleasant.

2/10 - 너무 별로예요

Josephina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel room was dirty and dusty. The lock in door did not work. Blood stains on curtains. Bedding was filthy
2023년 6월에 3박 숙박함
답변 제공: Jazmine 님, 2023년 8월 14일
Josephina, thank you for taking the time to review our hotel! I am sorry to hear that your stay with us wasn't so great.

2/10 - 너무 별로예요

Donate

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was horrible. Dirty room. Disgusting
2023년 7월에 3박 숙박함
답변 제공: Jazmine 님, 2023년 8월 14일
Donate, Thank you for taking the time to review our hotel. I am sorry to hear that you did not have a good experience at our hotel.

2/10 - 너무 별로예요

Laurel

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We checked out the same day we checked it because when we arrived we realized booking this hotel was a huge mistake. Old, dirty room and bathroom such that we didn't dare sleep in the bed.
2023년 7월에 1박 숙박함
답변 제공: Jazmine 님, 2023년 8월 14일
Laurel, Thank you for taking the time to review our hotel. I am sorry to hear that you did not have a good experience at our hotel.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Jazmine 님, 2023년 8월 14일
Thank you for taking the time to review our hotel. I am sorry to hear that you did not have a good experience at our hotel.