Hello Linda,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DES MOINES and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Thank you for taking a moment to leave a review, Rich. The staff and I at the Red Roof Inn Des Moines appreciate your 3/5 score following your stay. You stated that the food was lukewarm and there was an open bottle of flavored water in your room, which saddens us. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for your review, Jose. The staff at the RED ROOF INN DES MOINES and I were upset we let you down, resulting in your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely,Samantha Red Roof Management Rediresponse Specialist

Dear Beth,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN DES MOINES. It's great to see that we earned your 3/5 score. However, I sincerely apologize for the issues highlighted which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Brooke,Thank you for taking the time to tell us about your experience at the RED ROOF INN CHESAPEAKE CONFERENCE CENTER. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the number of entrance availability of the property not to your liking. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

Dear Diann,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DES MOINES. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding Redroof comfortable room and nice staff. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Dianna,Thank you for taking the time to write a review of your stay at the Red Roof Inn Des Moines. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist

Hi Randelle,Thank you for sharing your thoughts following your stay at our Red Roof Inn Des Moines location. I am delighted to hear that despite having a slow check-in process you found our rooms nice and our bed comfortable. Positive feedback from our guest is always an encouragement to our Red Roof staff as we continue to provide great experiences for you. On behalf of the staff and the rest of our Red Roof team we thank you again for you kind words and can't wait to host you in future travels.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello Peyton, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DES MOINES and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

Hello Richard, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DES MOINES and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Valued Guest,We are sorry to hear your recent experience at the RED ROOF INN DES MOINES did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Hello Douglas,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating, following your stay at the Red Roof Inn Des Moines. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist

Hello Michael,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DES MOINES. It's truly disheartening to hear that you had a bad experience with us due to the indicated rude encounter with management. Please know that this is not a level of service that we stand for and will be taken into consideration. We would love to have another chance to provide you with a better experience the next time you re in town.Sincerely,Recordo Rediresponse Specialist

Hello Mark,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DES MOINES. It's saddening to hear that our required deposit created a bad experience for you. We wish you all the best in your future travels.Sincerely,Recordo Rediresponse Specialist

Hello William, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DES MOINES and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

Hello Richard, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DES MOINES and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Thank you for taking a moment to complete our survey, Tim. The staff at the Red Roof Inn Des Moines and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Hello Francis, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DES MOINES and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

Dear Cecilia, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN DES MOINES . We appreciate that you were pleased with our frequent housekeeping. However the towels were unclean. Feedback from our guests is always welcome as we strive to improve the quality of our services. Thank you again for sharing your experience. We look forward to providing a better stay.Sincerely, Kerry-Lee RediResponse Specialist

Dear Darrel, We at the RED ROOF INN DES MOINES are thrilled to have earned your almost perfect scoring of 4/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Dear Ann, We at the RED ROOF INN DES MOINES are disheartened to have earned your low scoring of 1/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Dear Erica, We at the RED ROOF INN DES MOINES are thrilled to have earned your perfect scoring of 10/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Hello Wm, It’s great to see we have been scored a perfect 5/5 following your recent stay with us at the RED ROOF INN DES MOINES. It’s an absolute joy reading you were please with our nice and clean rooms and our helpful staff. Your comments are encouragement as were aim to continuously provide great stays for all our guests. Thank you again for your kind remarks. It would be our pleasure for you to repeat your experience with us in the future. Sincerely, Kerry-Lee RediResponse Specialist

Hi Patricia,Thank you for your honest feedback following your stay at Red Roof Inn Des Moines. I am disappointed that you weren't thoroughly pleased with the room, the property appearance and the towels. Please accept our most sincere apologies. Feedback from our guests is always welcome and your comments will be taken into consideration in an effort to address your concern as we strive to continuously improve the quality of our services. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Devorine RediResponse Specialist

Dear Karen,We are sorry to hear your recent experience at the Red Roof Inn Des Moines did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Devorine RediResponse Specialist

Thank you for taking a moment to complete our survey, Kristie. The staff at the Red Roof Inn Des Moines and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Thank you for taking a moment to rate your experience, Rejeam. The staff at the Red Roof Inn Des Moines and I appreciate your 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Hello Laura, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DES MOINES and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Karen, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DES MOINES and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we are doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Hello Carolyn, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DES MOINES and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Pamela,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN DES MOINES. We apologize for the issue you had with the outlets. We are happy to know that you brought your concerns to the staff attention. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Dannielle Red Roof Management

Dear Debbie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN DES MOINES. We are sorry that you were not satisfied with the parking provided and the loud noise that came from other guest. We are happy to know that the room was clean and comfortable. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Dannielle Red Roof Management

Hi Valued Guest,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating, following your stay at the Red Roof Inn Des Moines. You indicated that there was a lot of persons walking about, which made you felt unsafe, our apologies for any inconvenience. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist

Dear Francis,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Des Moines. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the great pride we take in our motel, from the room to our staff. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Robert,Thank you for telling us about your recent experience at the Red Roof Inn Des Moines. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Thank you again for sharing your experience. We look forward to seeing you in your future travels.With thanks,LintonRediresponse Specialist

Hello Rodney, Thank you for sharing your experience at the Red Roof Inn Des Moines. I am saddened to read that your experience did not meet your expectations. Please accept our apologies for the upkeep of the property. While our goal is to deliver comfortable and clean accommodations for all guests, it appears we fell short with you, and for that, we sincerely apologize. Please know that we value you as our guest and appreciate your business. We will take your comments into consideration to make changes to improve our customer experience. The staff and I appreciate your comments, as it will only help us to improve. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Tianna RediResponse Specialist

Dear Justina,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Des Moines and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

Dear Astrid,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Des Moines and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediresponse Specialist

Hello Christine,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Des Moines. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that our staff was accommodating. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. However, I sincerely apologize for the stained sheets as you highlighted. We hope to continue to provide great experiences for you. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Tianna RediResponse Specialist

Hello Rodney,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Des Moines. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. It's great to see you enjoyed the the friendliness of our staff. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Tianna RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN DES MOINES. We are sorry that you weren't pleased with the 100.00 deposit at check in, however this incidental fee is required by all guest, released at check out upon room inspection, however we are happy to know that the place was quiet, the room was clean and comfortable and the showers hot. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to see you again, should your travels bring you back to our area. Sincerely,Dannielle Red Roof Management

Dear Cheryl,Thank you for taking the time to tell us about your experience at the RED ROOF INN DES MOINES. I am sorry that your experience did not meet your expectations. We are sorry to read that the bed that was in the room provided for you was uncomfortable and the front desk staff was unfriendly. We take all customer feedback seriously and are deeply disappointed to hear that you had a negative experience. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Dannielle Red Roof Management

Hello Mayumi,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DES MOINES and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,DannielleRed Roof Management

Hello Michael, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DES MOINES and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

Hello Daniel,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN DES MOINES. I'm happy you were pleased with our affordable prices. However, I'm sorry to hear that you had issues with your reservation being located but it's great to hear that we were still able to accommodate you. We truly appreciate your 3/5 rating following your stay. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRediresponse Specialist

Hello Jessica,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DES MOINES. It's truly disheartening to hear that your experience didn't meet your expectations due to the encounter you had with our front desk agent and the lack of information provided. We will take your comments into consideration as feedback from our guests is always welcome as we strive to continuously improve the quality of our services.We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,RecordoRediresponse Specialist

Hello Cheryl,We appreciate your comments regarding your recent stay at the Red Roof Inn Des Moines. We always enjoy hearing about the positive experiences our guests have at our hotels. We aim to deliver a positive experience for all our guests and we are happy you were satisfied with your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.SincerelyOliviaRediResponse Specialist

Dear Charleya,Thank you for sharing your thoughts following your recent visit at the Red Roof Inn Des Moines. I'm pleased to read that our nice staff at check-in met your expectations. As for the unavailability of help in the morning you mentioned, I do apologize for any inconvenience it caused. Your suggestion pertaining to revamping of our parking lot will be taken into consideration as we strive to improve the quality of our services and guest experience. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRediresponse Specialist